BVNK has, so far, made crypto withdrawals easy and seamless. As a third-party withdrawal platform, they ensure funds are transferred smoothly from the payroll platform directly to my wallet, with no hidden fees whatsoever. Review collected by and hosted on G2.com.

I can hardly think of any downsides, since their job is pretty simple and straightforward: moving funds from the payroll platform to my wallet. That said, sometimes the process takes quite a long time, which I assume is due to network verification and similar checks. Other than that, I really don’t have any downsides to mention. Review collected by and hosted on G2.com.

I like BVNK for its clear documentation that includes all the information to self-serve, allowing us to build products quickly. I appreciate the reliable products and the teamwork from a helpful and driven team. BVNK's transparent working and quick responses to issues on Slack and email make me feel that they're genuinely trying to help us resolve issues. The team is open to new ideas, supportive through integration and willing to respond quickly to feedback to improve their product. Review collected by and hosted on G2.com.

Nothing. The team is supportive and the product works. Review collected by and hosted on G2.com.

Extremely professional support. The list of products and services is very useful and covers all the needs of our clients. Review collected by and hosted on G2.com.

So far, I haven’t had any issues at all, and I haven’t had any bad experiences. Review collected by and hosted on G2.com.

I've been using BVNK for a couple of years now, and we were a startup that grew alongside them. The customer service is excellent and very responsive. I'm very happy with how, as our business grew, we could speak to them for further requirements. The product is very good, very easy to use, very intuitive, and very quick. I really like the feature for converting to crypto and sending crypto, which is very good, along with the ability to handle fiat to third parties. The initial setup was very easy and straightforward. Review collected by and hosted on G2.com.

They've had a few changes in their FIAT banking which caused us some extra admin issues. There's been changes with the banks they use, like going from EasyPay to LHV, then back to EasyPay, and now to a couple of other banks. Review collected by and hosted on G2.com.

The best thing about BVNK is the ability to handle both crypto and fiat payments in one platform, which makes operations much more efficient. Settlements are fast, and the conversion from crypto to EUR or USD is smooth, helping reduce exposure to volatility. Review collected by and hosted on G2.com.

One of the main drawbacks is the refund process, which is not very straightforward. It’s not possible to issue a refund directly from the original transaction – instead, you need to create a contact and send a separate crypto payment, which is time-consuming.

Additionally, there tend to be quite a lot of compliance cases, and the communication around them could be improved. Notifications are sent as separate emails rather than in a single thread, which makes it harder to manage and track conversations efficiently. Review collected by and hosted on G2.com.

Quick response

They communicate all changes in a timely matter

They notify for annual KYC in a timely manner allowing us enough time to get prepared Review collected by and hosted on G2.com.

Discontinuation of USDT account, although they offered alternative, so all in all not really an issue. Review collected by and hosted on G2.com.

I like the responsiveness of the team, the good will of solving bumps, and always keeping up with our needs. The ease of sending things over is excellent, and the features as of yet are great. Mark is excellent! Review collected by and hosted on G2.com.

They have not yet implemented BTC lightning and Polygon conversions. Review collected by and hosted on G2.com.

Everything feels very instant, from bank transfers to transfers between accounts. The back office is also very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

There’s nothing I dislike about BVNK, because every transaction is consistently smooth and hassle-free. Review collected by and hosted on G2.com.

It’s reliable and easy to use once you’re set up. The platform feels stable, and the support team is quick to help when something comes up. Integrations and reporting work well for day-to-day use. Review collected by and hosted on G2.com.

Some features take a bit of time to figure out, especially if you’re not super deep into crypto. A few parts of the docs could be clearer. Review collected by and hosted on G2.com.

The platform offers the flexibility to use both fiat and cryptocurrency, which I find very convenient. The customer support team is highly responsive, always addressing my concerns promptly. Additionally, the user interface is intuitive and easy to navigate, making the overall experience smooth and enjoyable. Review collected by and hosted on G2.com.

1. At times, it takes quite a while to get the proof of payment. I would appreciate being able to view the proof of payment even when the status is still marked as pending.

2. Crypto contact setup can be tedious Review collected by and hosted on G2.com.