--- title: Busuu Reviews meta_title: 'Busuu Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Busuu works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 103 scale: '5' date_modified: '2026-11-14' parent_category: name: Education url: https://www.g2.com/categories/education ---

Busuu Reviews & Product Details

Pricing

Pricing provided by Busuu.

Basic

€9.99
Per User Per Month

Busuu Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Busuu, and what problem is it built to solve?

Busuu is a language-learning platform built to help learners develop skills across 14 languages. Its courses serve learners at different levels through grammar, vocabulary, writing, and speaking practice, with personalized study plans and access through its website and mobile apps.

What languages does Busuu support?

Busuu supports 14 languages, including Arabic, Chinese (Simplified), Dutch, English, French, and others.

What company sizes and industries is Busuu the best fit for?

Busuu’s strongest fit signal is among mid-market and enterprise organizations, with use also represented in smaller businesses and education-related settings. The most visible segments include:
  • Company size — Mid-market organizations with 51–1,000 employees
  • Company size — Enterprise organizations with more than 1,000 employees
  • Industry — Higher education and education management
  • Industry — Airlines, aviation, and travel
  • Industry — Logistics and supply chain

What customer support options does Busuu provide, and how do users find the overall support experience?

Busuu provides support through email, phone, and a knowledge base. The support experience is mixed but often helpful: account and customer-success contacts are described as responsive and professional, while technical issues and administrative processes can be frustrating. Enterprise support has also included 24/7 multilingual technical assistance.

What features or capabilities could make Busuu even more useful?

Busuu could be more useful with stronger speaking practice and more dependable AI feedback, alongside richer practice materials and clearer course progression. Recurring improvement areas include:
  • Expand speaking and listening practice, with more reliable pronunciation assessment and AI conversation feedback.
  • Add more exercises and learning materials, including targeted grammar practice, chapter reviews, and downloadable worksheets.
  • Improve course organization and progression, with clearer explanations and more consistent coverage across languages and levels.
  • Make administration and reporting easier through clearer, consolidated learner-progress and study-time reports.

Busuu Reviews (103)

Reviews

Busuu Reviews (103)

4.4
103 reviews

What do users say?

Generated using AI from real user reviews
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HAN SI THU .
H
HAN SI THU .
Student Delegate
Small-Business (50 or fewer emp.)
"Interactive Lessons and Reviews Make Chinese Learning Stick"
5/5
What do you like best about Busuu?

I love Busuu’s structure and streaks because they motivate me to study Chinese every day and stick to a routine. I like the interactive lessons where I look at a picture and choose the right answer, and I love the little song that plays when I get an answer right. I also like the chapters and tests, and the review function lets me revise the words I’ve learned and see how many I know so far. I’ve learned about 90 words, and seeing my progress helps me keep going with the course. I like being able to connect with native speakers and ask Chinese speakers to correct my lessons and work so I can see where my answers are wrong and improve. I also like seeing my goal and progress in beginner Chinese; I’m about halfway through and think I can finish the basic skills in about a month. Signing in through the link was super easy, and I found nothing difficult about getting started. Busuu is free, and the features are really effective for language learning. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

I don’t think there’s anything wrong with Busuu, but I wish I had more motivation to keep up with my work. Sometimes I forget because I have so many school assignments, and then I lose my streak, which is very frustrating. Review collected by and hosted on G2.com.

Elisa S.
ES
Elisa S.
Enterprise (> 1000 emp.)
"Easy, Bite-Sized Learning with Room to Grow on Audio"
4.5/5
What do you like best about Busuu?

I like how easy Busuu makes it to learn in small chunks whenever I have some free time, without needing to set aside time on a schedule. I appreciate the different possibilities it offers and the achievable successes that make me want to continue. I think it’s very good for a first level of learning. I found the setup very easy, and I’ve recommended Busuu very often. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

I’d like the questions and answers to show everything in Hanzi and Pinyin with a translation. Sometimes I only get Hanzi and a translation, so I don’t know how it sounds, and that becomes a problem as the vocabulary gets more complicated. I’d also like more audio comprehension and extra exercises. Busuu doesn’t feel like it’s really getting there with audio comprehension yet. Flashcards should be available with and without pictures, since the pictures often give away the answer. Review collected by and hosted on G2.com.

Verified User in Utilities
UU
Verified User in Utilities
Enterprise (> 1000 emp.)
"Busuu is Ineffective and confusing. Busuu exams are poorly designed."
0.5/5
What do you like best about Busuu?

I can use it on my phone and my company pays for it. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

Busuu is not effective for learning a new language. There are SO many things I dislike about it. The review and testing process is very poor and does not help you to learn. They show you a picture of a sofa and ask you "what does this word mean?". It wastes your time. Everything is designed to make you think you are doing well, but then they make the certification exam MUCH more difficult. They try to trick you. The lessons are not organized properly and they introduce words early ("come stai"), but they do not explain the words until much later. They confuse a literal translation ("today, I am going to work") for an assumed translations ("I am going to work today"), which does not help from a learning standpoint. They organize verb conjugations very poorly and you will have much more luck finding resources on the internet. They push you forward through lessons and reviews, but then make the certification exam so much more difficult. I would NOT use this software if my company did not pay for it! Review collected by and hosted on G2.com.

Verified User in Printing
UP
Verified User in Printing
Mid-Market (51-1000 emp.)
"Intuitive and practical – no significant weaknesses"
3.5/5
What do you like best about Busuu?

Intuitive structure, subtle pressure to keep going through streaks, division into grammar and vocabulary is helpful, practical lessons. I use it both on the computer in the browser and on the mobile phone. Both work flawlessly. The software is provided by the employer, so I can't comment on prices. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

There are no particularly negative features that come to mind. Occasionally, emails overlap with completed lessons or feedback overlaps between lessons on the computer and the phone. But that's not really a problem. Review collected by and hosted on G2.com.

Marcelo D.
MD
Marcelo D.
Enterprise (> 1000 emp.)
"Simple and Effective Method That Goes Further"
5/5
What do you like best about Busuu?

I use Busuu to learn a new language and develop professionally. Since the company I work for is Spanish, Busuu has helped me communicate with my colleagues a lot. I like the teaching method: it’s simple but very effective, and I learn easily using everyday situations. I also like how Busuu combines theory and practice. It goes beyond Duolingo, and my experience so far has been very good. The setup was very easy, and I’m adapting well. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

I haven’t found anything that needs improvement yet. Review collected by and hosted on G2.com.

Amy B.
AB
Amy B.
Standortleiter Vertreter
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Varied exercises and corrections by native speakers are convincing"
5/5
What do you like best about Busuu?

I really like the varied exercises – sometimes writing, sometimes speaking, or forming sentences from given words. I especially appreciate that you can be corrected by native speakers. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

I've been with Busuu for almost two weeks now. So far, I haven't found anything that I perceive as negative. Review collected by and hosted on G2.com.

Aissa J.
AJ
Aissa J.
"Easy to use, but lacks follow-up"
4/5
What do you like best about Busuu?

I love the Busuu app because I can use it anywhere and it is easy to use. The exercises are not too long and are quite relevant. I also appreciate the flexibility of the app; the exercises only take 30 minutes a day, which is more than enough for me without getting bored. The fact that Busuu offers a variety of exercises across different themes like sports, professional aspects, and daily life helps me a lot. Additionally, the app offers live exercises that allow me to practice and identify my mistakes during oral expressions. This mix of different themes and corrections allows me to progress. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

The only negative point I can find with the Busuu app is that I cannot go back and review the points I have worked on or the areas for improvement. Review collected by and hosted on G2.com.

Camilla K.
CK
Camilla K.
Mid-Market (51-1000 emp.)
"Engaging Live Lessons, Limited Advanced Content"
4/5
What do you like best about Busuu?

I appreciate that Busuu provides the CFR equivalents and offers live lessons. The live lessons are an obvious way for me to move forward in learning a language that's tailored to me, as having someone live can adapt to my level. Additionally, having the CFR equivalent gives an impression of evolution, so I kind of know where I'm at and get the impression that I'm moving forward. It gives me some inkling of where my level is rather than just knowing that I'm terrible at the language. The initial setup of Busuu was very easy, with no problems. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

There is not enough material for me in Korean. I've basically steamrolled the entire A1, A2 language course at this point. Also, I'm not 100% convinced that even if I pass the A2 I am truly at A2 level. A lot of the kind of more complex grammatical concepts are introduced late in the A2 course. Even things such as future or being able to do something or wanting to do something. To me, those are relatively simple concepts that don't really equate to A2 in my mind at least. So that would be my main complaint as also not being able to go further than A2 in the first place. Review collected by and hosted on G2.com.

Maria Paula C.
MC
Maria Paula C.
Small-Business (50 or fewer emp.)
"I improved my English with Grammar and Native Audios"
5/5
What do you like best about Busuu?

I use Busuu to learn English, and it helps me a lot to reinforce and keep improving. The grammar explanations are very good and help me learn more vocabulary. I like the fact that I can train my ear with audios and it's great that it makes me write a lot. I especially appreciate that I can write and native speakers correct me, I find that spectacular. The audios vary in speed, which challenges my listening comprehension. Also, I found the initial setup of Busuu very easy. I switched from Duolingo to Busuu because I think Busuu is much more comprehensive. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

I think it could be improved if it had a translator or a section with more vocabulary and images, as images help a lot. Maybe mini-games to make it entertaining when studying. Review collected by and hosted on G2.com.

RICARDO G.
RG
RICARDO G.
Mid-Market (51-1000 emp.)
"Dynamic and Effective Learning"
5/5
What do you like best about Busuu?

I like that Busuu is a very fast and easy-to-use platform. I enjoy the exercise section, especially the way I constantly practice grammar, audios, pronunciation, and readings; although it can sometimes be a bit repetitive, it doesn't bore me. I also value the section of having conversations with an AI, as I find it very practical and valuable because it corrects me and helps improve my pronunciation efficiently. Finally, the initial setup of Busuu was very easy. Review collected by and hosted on G2.com.

What do you dislike about Busuu?

Perhaps the repetitive nature that exercises sometimes take on or the way you learn. The structure is the same and sometimes that can be a bit tedious, but personally, it doesn't affect me. Review collected by and hosted on G2.com.

Questions about Busuu? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

DM
Drew Manker
•
Last activity 7 days ago

How has Busuu’s group and private tutoring impacted your real conversation skills?

MARIA ALEJANDRA M.
MM
MARIA ALEJANDRA MARTINEZ LOPEZ PADILLA
•
Last activity almost 4 years ago

What is the best way to use busuu to have the best experience?

Pricing Options

Pricing provided by Busuu.

Basic

€9.99
Per User Per Month
Busuu Comparisons
Busuu Features
Self-Paced Lessons
Multimedia
Gamification
Administrative Dashboard
Certificates
Mobile Compatibility
Surveys & Feedback
Live Tutoring