--- title: BulkSMS.com Reviews meta\_title: 'BulkSMS.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 266 reviews by the users' company size, role or industry to find out how BulkSMS.com works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 266 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

### BulkSMS.com Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses. [(3 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1205225&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly. [(2 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1205310&qs=pros-and-cons#reviews)

Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications. [(1 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2272926&qs=pros-and-cons#reviews)

Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement. [(1 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1205360&qs=pros-and-cons#reviews)

Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface. [(1 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1971064&qs=pros-and-cons#reviews)

Users find the **interface not intuitive** , indicating that ease of use could be significantly improved. [(2 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1971060&qs=pros-and-cons#reviews)

Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry. [(2 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1971058&qs=pros-and-cons#reviews)

Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality. [(1 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2272917&qs=pros-and-cons#reviews)

Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability. [(1 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2452164&qs=pros-and-cons#reviews)

Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use. [(1 mentions)](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2452194&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of BulkSMS.com

##### 1. Reliability

Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses.
[
See 3 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1205225&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ntokozo N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ntokozo N.")
NN

Ntokozo N.

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Reliable Platform That Makes Bulk Messaging Effortless"

What do you like about BulkSMS.com?

What stands out most is its simplicity and reliability. You don’t need to be a tech wizard to get started the platform is very straightforward, and se

 ![Meet G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meet G.")
MG

Meet G.

Small-Business (50 or fewer emp.)

4.0/5

"BulkSMS - Fair messaging solution for business needs"

What do you like about BulkSMS.com?

Reliability & API Access - Messages usually get delivered quickly with good uptime, and good API provisioning for developers for integrating SMS i

##### 2. Ease of Use

Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly.
[
See 2 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1205310&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ntokozo N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ntokozo N.")
NN

Ntokozo N.

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Reliable Platform That Makes Bulk Messaging Effortless"

What do you like about BulkSMS.com?

What stands out most is its simplicity and reliability. You don’t need to be a tech wizard to get started the platform is very straightforward, and se

 ![Gaurabh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurabh S.")
GS

Gaurabh S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about BulkSMS.com?

Easy to use with lot of countries available

##### 3. API Quality

Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications.
[
See 1 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2272926&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Meet G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meet G.")
MG

Meet G.

Small-Business (50 or fewer emp.)

4.0/5

"BulkSMS - Fair messaging solution for business needs"

What do you like about BulkSMS.com?

Reliability & API Access - Messages usually get delivered quickly with good uptime, and good API provisioning for developers for integrating SMS i

##### 4. Campaign Management

Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement.
[
See 1 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1205360&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alex G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex G.")
AG

Alex G.

Small-Business (50 or fewer emp.)

3.0/5

"Good marketing tool"

What do you like about BulkSMS.com?

Excellent marketing campaign tool to reach your audience directly, with very effective reach and user's response.

##### 5. Connectivity

Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface.
[
See 1 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1971064&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Gaurabh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurabh S.")
GS

Gaurabh S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent"

What do you like about BulkSMS.com?

Easy to use with lot of countries available

### 5 Cons or Disadvantages of BulkSMS.com

##### 1. Not Intuitive

Users find the **interface not intuitive** , indicating that ease of use could be significantly improved.
[
See 2 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1971060&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Not too easy to use, we no longer use the product."

What do you dislike about BulkSMS.com?

The way that you enter phone #'s for the US is a little different but not hard at all. But the ease of use became and issue.

 ![Amol Annasaheb D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amol Annasaheb D.")
AD

Amol Annasaheb D.

Small-Business (50 or fewer emp.)

4.5/5

"The experience was so nice"

What do you dislike about BulkSMS.com?

The ui and user is not much simpler, it can be more simpler

##### 2. Not User-Friendly

Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry.
[
See 2 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=1971058&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Not too easy to use, we no longer use the product."

What do you dislike about BulkSMS.com?

The way that you enter phone #'s for the US is a little different but not hard at all. But the ease of use became and issue.

 ![Amol Annasaheb D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amol Annasaheb D.")
AD

Amol Annasaheb D.

Small-Business (50 or fewer emp.)

4.5/5

"The experience was so nice"

What do you dislike about BulkSMS.com?

The ui and user is not much simpler, it can be more simpler

##### 3. Design Quality

Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality.
[
See 1 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2272917&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Meet G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meet G.")
MG

Meet G.

Small-Business (50 or fewer emp.)

4.0/5

"BulkSMS - Fair messaging solution for business needs"

What do you dislike about BulkSMS.com?

Their user interface for application is very old and doesn't look modern enough, although gets the task done and keeps things simple.

##### 4. Integration Issues

Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability.
[
See 1 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2452164&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ntokozo N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ntokozo N.")
NN

Ntokozo N.

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Reliable Platform That Makes Bulk Messaging Effortless"

What do you dislike about BulkSMS.com?

Bulk SMS is easy to use but feels outdated and lacks advanced integrations.

##### 5. Limited Features

Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use.
[
See 1 mentions
](https://www.g2.com/products/bulksms-com/reviews?filters%5Bsentiment_snippet%5D=2452194&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ntokozo N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ntokozo N.")
NN

Ntokozo N.

Enterprise (\> 1000 emp.)

5.0/5

"Simple, Reliable Platform That Makes Bulk Messaging Effortless"

What do you dislike about BulkSMS.com?

Bulk SMS is easy to use but feels outdated and lacks advanced integrations.

 ![Gaurabh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurabh S.")
GS

Gaurabh S.

Business Lending Manager

Small-Business (50 or fewer emp.)

12/30/2024

"Excellent"

5/5

What do you like best about BulkSMS.com?

Easy to use with lot of countries available Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Nothing in general, everything is very good Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Reaching out to lot of people with ease Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Hein L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hein L.")
HL

Hein L.

P

Small-Business (50 or fewer emp.)

2/24/2022

"No down time"

5/5

What do you like best about BulkSMS.com?

Support is always quick to help and queries are resolved instantly. We have not been offline for as far as I know for the 10+ years we have been with them and they alway inform us of new trends. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

There is nothing we dislike so far. They have upgrades their side side with new technology so now we have to get resources available on our side to upgrade our api Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

We use the API at various client, and they are realizing the benefits of the new way of sending documents via SMS. In the legal market this makes communication with client much easier Review collected by and hosted on G2.com.

Show More

3/4/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Louis H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louis H.")
LH

Louis H.

Information Technology Technician

Mid-Market (51-1000 emp.)

10/30/2023

"Easy to use, friendly and knowledgeable"

3.5/5

What do you like best about BulkSMS.com?

The platform is super easy to use, everything is titled and described to ensure I am doing the right thing. The support is pretty fast and has been great in the past when I was first setting it up Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

I currently have a ticket open: #1638292 but I seem to get a lack of response and am yet to recieve an update on where the process is. I did push for a response but still did not receive one, It is not super critical but it would be nice to get it closed. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

For me I required a quick SMS text response based on alerts generated by PRTG, thankfully it was supported so it was super easy to set up by adding contacts and entering the bulk sms username and password, getting some credits and away it goes sending texts when 'Down' status is received on PRTG Review collected by and hosted on G2.com.

Show More

Response from Samantha van Putten of BulkSMS.com

[Editedit](https://www.g2.com/survey_responses/bulksms-com-review-8781064/official_response/edit)

Thank you for your review, Louis. I am very sorry about this delay. I'll look into this for you and ask our team to revert back as soon as possible. If you haven't heard from them shortly, please reach out to me directly at hello@bulksms.com and I follow up again. Yours in messaging, Samantha.

Current UserValidated ReviewerIncentivizedSource: Seller invite

AM

Ana M.

Mid-Market (51-1000 emp.)

3/4/2024

"Good service"

5/5

What do you like best about BulkSMS.com?

That it's so easy to set up and use, and very competitive in pricing Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

You don't offer a free trial, nor two way messaging. You don't have flexibility with plan changes. And you don't have any added features like other providers do, which is probably the reason why you are so competitive Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

It's not solving a problem, it's more that it's helping us add a nice feature for our services. We use it to send customers trackng links for their delivery and service. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Paul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul S.")
PS

Paul S.

Director

Small-Business (50 or fewer emp.)

6/1/2021

"Excellent Service & Support"

5/5

What do you like best about BulkSMS.com?

Great customer services when needed; website is well laid out and works well. API is easy to integrate! Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

None so far - everything works well :) :) Review collected by and hosted on G2.com.

Recommendations to others considering BulkSMS.com:

Don't hesitate!

If you need an SMS service, look no further than BulkSMS! Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Use BulkSMS as a warning system for our public WiFi systems, also started developing a product using BulkSMS to check that sim cards used in backup WAN connections are still live and do not fall off the network. Review collected by and hosted on G2.com.

Show More

Response from Shereen Griebenow of BulkSMS.com

[Editedit](https://www.g2.com/survey_responses/bulksms-com-review-4616101/official_response/edit)

Hello Paul. Thank you for the great review - we really appreciate it!

3/4/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

AB

Aaron B.

Mid-Market (51-1000 emp.)

4/30/2024

"Easy to set up and use"

5/5

What do you like best about BulkSMS.com?

Simple interface. Very intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Nothing. Had some small issues using Sender ID for some countires but Customer Support were very helpful in getting those resolved. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

We use BulkSMS to send Emergency communications to all of our staff. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

LD

Louis D.

Mid-Market (51-1000 emp.)

3/4/2024

"Efficient and reliable service by BulkSMS team members."

5/5

What do you like best about BulkSMS.com?

Implemenation and integration were easy which allowed instant and

frequent use; messaging and contact with our clients and tenants at an affordable rate while the Bulk SMS team provide valuable support. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Can not think of a reason to dislike BulkSMS. Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

By using BulkSMS you can reach clients and tenants directly, while trying to call them sometimes does not help as sadly they not always answer the phone. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![David H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David H.")
DH

David H.

Leader

Small-Business (50 or fewer emp.)

9/1/2020

"Purchase only what you need - refill easily"

5/5

What do you like best about BulkSMS.com?

QA snap to setup and use to automate texting. We use it to provide status reporting, updates installed by clients and general purposes. Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

We have experienced no problems or issues. Review collected by and hosted on G2.com.

Recommendations to others considering BulkSMS.com:

Highly recommended for mass texting Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Clients of our software systems use BulkSMS to text their customers with updates and status of cases. We use BulkSMS to notify our desktop users of newly released updates. Review collected by and hosted on G2.com.

Show More

3/4/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Yuresen Billy N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yuresen Billy N.")
YN

Yuresen Billy N.

Branch Manager

Small-Business (50 or fewer emp.)

7/27/2024

"Easy csv integration"

4.5/5

What do you like best about BulkSMS.com?

Easy setup and easy to load database. Simple web interface Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Opt out system isn't really good. Needs a quicker response ay Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Helps communicate specials Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Seller invite

DH

Daniel H.

Director

Small-Business (50 or fewer emp.)

6/23/2024

"Easy to setup -works perfect"

5/5

What do you like best about BulkSMS.com?

Bulksms was so easy to setup and get working with simplybookme we have had no issues at all it just works like it should Review collected by and hosted on G2.com.

What do you dislike about BulkSMS.com?

Nothing everything works as it should. No issues or dislikes Review collected by and hosted on G2.com.

What problems is BulkSMS.com solving and how is that benefiting you?

Sending appointment reminders to customers Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

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