What do you dislike about Buildertrend?
The functionality of BT leaves a lot to be desired. You can't move a pop-up window. You can resize a pop-up window. Every time they update it, we have to figure out how to use it and adapt to it, not the other way around. We are talking about carpenters and tradespeople here, not nerds. We don't adapt to technology; the point of technology is that it adapts to us to make our life easier and not more frustrated than the tired old men that we already are. The time clock on iPhones is deplorable. They use the equally stupid spinning slot machine wheel to pick from the 12 hours and 60 minutes. I often find myself scrolling 30 minutes in either direction to get where I need it to be. And if I go the wrong direction, then it's way farther than that. Why can't you just have a 10-digit keypad pop up? It's so much simpler. When you do go to enter time, it likes to think that it knows better than you and starts to correct your entries. I don't know if they fixed this because I stopped using the iPhone to enter time 2 years ago because it was so annoying. I either use my Android or I have to drive back to my office and enter it on a PC. (Great productivity and time waster UGH!!!) In fact, my whole team does this because using the time clock on the iPhone is so worthless. IT SUCKS!!! The time clock on Android is better, but it's still annoying. Again, a 10-digit keypad has been around since the '50s; maybe let's just stick with what works. At least on the Android, you can get a keypad to pop up so you can just type the time in instead of tapping on a clock face like I'm a retarded child. Have you seen the size of a carpenter's fingers? We are basically ogres (nerd reference to you, the engineers), so if I need to hit a specific time and I tap on the 10 on the clock dial, it's basically anywhere from 9-11, and that's compounded and worse on the minutes, that's anywhere in a 10-minute span. It usually lands in the five-minute increments, but not always, adding to the already frustrated Luddite using the thing so he can get paid. Now for the PC interface: In 1984, Steve Jobs invented the Macintosh (probably before most of you were born). And in that interface, one of the key system features was that you could have resizable windows and you could grab and move a window. Now, here we are 39 years later, and you CANNOT do that on a pop-up window in your program. WOW! So sad. You also CANNOT move that window out of the way so you can see, say, the calendar behind it so that you can enter info in this window that is based on the underlying info. It's just a pathetic lack of basic programming. I mean, come on! Finally, when you are doing time entries, you have to enter a shift by clicking on a menu that has, get this, 2 items on it. Oh my god, really? Then there is a button for "clock in," which I nor anybody at my company has used for the entire 10 years that we have been using your program, because when I get to a job site, I am getting my tools out and "working," not clicking little buttons on my PC, which is back at the office. When I sit down at my PC, I am "recording a shift" that I did earlier in the day because the phone entry system sucks. It should have a button for "Recording a shift" and not a menu item. Next, when I am done "recording a shift," I am probably going to be recording another shift, so it would be nice if there was a button at the bottom like the "Save & New" on the schedule item pop-up window. Lastly, the delete button. We have had trouble with the "Delete" button not wiping out everything. It would be nice in the customizable options if when a carpenter misenters a time entry, he could select and delete "that" entry without deleting everybody's time entries for all time. We had this happen a few months back, and the customer service rep said, "Yeah, that's just how it is, all or nothing." Currently, a carpenter has to call our office manager, who is busy with lots of other things, and have her delete the single entry after she exports it to Excel. NOT GOOD! Review collected by and hosted on G2.com.
