I find BugHerd to be the best way to let our developer know what needs to be changed and to collaborate easily on what parts of each page need fixing. I used to take screenshots and put them in Notion, but BugHerd is much better. The ability to go on our website, pinpoint, and pick out specific things on the page, then send them to a Kanban project management system, is a game changer. It allows all team members to have bugs and suggestions in one place, helping us comment and collaborate on issues that aren't straightforward or obvious. The screenshot functionality makes it very clear what needs to be changed without any ambiguity. Setup was easy, and it effectively streamlines our processes. I'm enjoying it and would highly recommend it to others. Review collected by and hosted on G2.com.

At the moment, I'm not seeing an area for bird's eye collaboration (for example, a checklist of all the pages we need to go through). However, we're already using Notion for that, so I didn't look too hard in Bugherd. Review collected by and hosted on G2.com.

Sure. I love BugHerd because before I used this tool, I had to do manual screenshots and use a document to share those with people, which was not useful at all. With BugHerd, I don't need to do that anymore. I just log in, open the platform, find the bugs, report them, move them, and everyone knows where and what to do. Review collected by and hosted on G2.com.

It's super hard to find the archive. So when you finish a task and move it, and then it's finished when you flag it to be archived, I have to find myself around the website to find the archive because it was not easy to find. It was not in the list on the left side. Maybe adding the archive to the menu on the left side will help a lot. Review collected by and hosted on G2.com.

The ability to target specific features/functions on the website—like a hero module, copy block, etc.—is huge. Bugherd also fixed the issue we had with feedback coming in via Google Sheets; it was hard to know what clients were talking about or where they were referring to. The backend tools for assigning tasks to design, dev, copy, etc. have really improved our process, sped up our build time, and helped us become more profitable on projects. It’s also simple for clients to use, and we’ve gotten really positive feedback from them. Review collected by and hosted on G2.com.

The notification system could use some improvement, but overall Bugherd is very responsive to us as a client when it comes to feature improvements. Review collected by and hosted on G2.com.

I love the efficiency and simplicity of BugHerd. It helps reviewing a website very easy and makes it very easy to provide very detailed feedback on specific elements and specific sections. It's very clean and very organized. I value the annotations by being able to select specific sections and elements and providing the clear feedback because it makes it much simpler than trying to explain to the designer what changes you want. Review collected by and hosted on G2.com.

I don't dislike anything about BugHerd. I think it's fantastic so far. Review collected by and hosted on G2.com.

What I like best about BugHerd is how it centralizes feedback from multiple teams—IT, front-end dev, UX, web strategy, and content authors—making it easy to track, assign, and resolve tasks. The kanban board is especially helpful for staying organized and seeing who is handling what at a glance. Review collected by and hosted on G2.com.

BugHerd works really well for organizing feedback, but it can sometimes feel a bit cluttered when a project has a lot of tasks. Adding a few more filtering or sorting options would make it much easier to manage larger projects and keep everything organized. Review collected by and hosted on G2.com.

I am not aware of any other application on the market as good as BugHerd. It's flexible in the sense that I don't only use it for website feedback but for product catalogues too. Collaborating on product catalogues has been much easier to manage with BugHerd. Review collected by and hosted on G2.com.

I need to contact support to change user's permission levels and screenshots don't save into the feedback if cookies are rejected. Review collected by and hosted on G2.com.

I love how bugherd has cut down on the seemingly never ending emails with clients. Implementing Bugherd has been a GAME CHANGER! It simplifies the web dev and design approval process! Review collected by and hosted on G2.com.

Unfortunatley, when pins are placed on buttons, and a page has multiple similarly styled / titled buttons. Bugherd will jump around or the pin will tag the wrong area. The screenshot capture helps fix this, but can be troublesome. Review collected by and hosted on G2.com.

I like that BugHerd is a very comprehensive tool, especially for project management. It helps me a lot to visualize the entire project. I also appreciate how it allows coordinating all teams in a complex web development, creating tasks in real-time, leaving tags for modifications, and providing complete visibility of the project's progress. Having tasks prioritized with a backlog, to do, doing, and done, in addition to the tag flows, makes it easy for me to organize quickly and efficiently with searches. Review collected by and hosted on G2.com.

Well, one could improve by imputing hours or one could estimate. Review collected by and hosted on G2.com.

BugHerd makes the feedback process between clients and developers much simpler. Being able to leave comments directly on the website was a real game changer for our team. It’s also great having one centralized, intuitive tool where we can capture, organize, and track feedback in one place. Review collected by and hosted on G2.com.

It would be nice if clients got a few suggestions or prompts when leaving feedback. I also think a minimum character requirement could be helpful, so the feedback is a bit more detailed. Review collected by and hosted on G2.com.

The team experience using BugHerd for a website project was incredibly seamless. Before using BugHerd, we often felt inundated with QA and spreadsheets and overlapping feedback, but the group/collective experience using one tool like this made all the difference in the world for our QA process. Review collected by and hosted on G2.com.

While BugHerd is geared towards desktop QA, mobile QA still must be done. If there was a mobile equivalent, I would never use anything else. Review collected by and hosted on G2.com.