--- title: Brown Paper Tickets Reviews meta_title: 'Brown Paper Tickets Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 32 reviews by the users' company size, role or industry to find out how Brown Paper Tickets works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 32 scale: '5' date_modified: '2026-07-07' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Brown Paper Tickets Reviews **Vendor:** Brown Paper Tickets **Category:** [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) **Average Rating:** 3.9/5.0 **Total Reviews:** 32 ## About Brown Paper Tickets Event ticketing and registration tools for any gathering. Improving the live entertainment industry, one ticket at a time. ## Brown Paper Tickets Reviews ### 1. Easy and Reliable Ticket Purchasing Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Lisa M. | President and Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Brown Paper Tickets?** I used Brown Paper Tickets to purchase tickets for events and found the experience easy and reliable. It's simple to navigate and quick, which made buying tickets easy. It's online and phone-friendly, with a straightforward delivery process that was direct in my email and easy to find via the subject line. **What do you dislike about Brown Paper Tickets?** There wasn't anything **What problems is Brown Paper Tickets solving and how is that benefiting you?** I used Brown Paper Tickets to purchase event tickets. The experience was easy and reliable, with a simple navigation and quick process. It's online and phone friendly with a straightforward delivery process, direct in my email and easy to find. ### 2. Owe our small non profit over $11k and no one responds **Rating:** 0.0/5.0 stars **Reviewed by:** Michael L. B. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Brown Paper Tickets?** It was easy to post and search events as a seller and buyer **What do you dislike about Brown Paper Tickets?** They don't pay business. We have received nothing from them. No way to talk to someone and email s are not responded to **What problems is Brown Paper Tickets solving and how is that benefiting you?** Selling event tickets online ### 3. Simple Ticketing Application at an Affordable Price (if they survive COVID-19 Shutdown) **Rating:** 3.5/5.0 stars **Reviewed by:** B. S. B. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2021 **What do you like best about Brown Paper Tickets?** In addition to offering online ticket purchases, I can also purchase custom paper tickets that can be sold. The product also accommodates comp tickets and free tickets to designated people. Customer Service is great. Free events are free - no charge or fees! **What do you dislike about Brown Paper Tickets?** There is no real season package ticket. They do offer an awkward workaround that is confusing to partons and the event ushers. **What problems is Brown Paper Tickets solving and how is that benefiting you?** This product provides an affordable solution to offering online ticket sales. We are able to collect the names of the buyers for future communications. ### 4. Easy ticketing for local events, conferences, etc. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Brown Paper Tickets?** Lost of local events listed in the application; easy to buy tickets to shows, company networking events, etc. that the bigger companies don't support. Good search function by area. **What do you dislike about Brown Paper Tickets?** Not much I can think of really. maybe allow for more payment options and make the UI a bit more intuitive? overall I think it's a good platform for ticketing of local events and is often the only option for local conferences or speakers. **Recommendations to others considering Brown Paper Tickets:** Good ticketing platform for local events. Definitely worth a look if you need to ticket an event for your company. **What problems is Brown Paper Tickets solving and how is that benefiting you?** very helpful for us to buy tickets for small local conferences and events. Allows us to send staff to local speakers, technical events, or conferences. ### 5. Easy to use platform for ticketing services **Rating:** 4.5/5.0 stars **Reviewed by:** Ram J. | Senior Software Engineer, Consumer Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** It is very very easy to use. All the events that you create gets validated and reviewed and then they get live. So yes the process is this simple. All the features they are providing are pretty good. **What do you dislike about Brown Paper Tickets?** The only thing I dislike could be the cost is a bit higher according to my opinion, otherwise it is a good platform and I have not experienced any problems from here as of now but will keep this review updated. **Recommendations to others considering Brown Paper Tickets:** I would recommend this to all those who use such services. Just don't think that their price is a bit high instead look at the support and features/functionalities they provide. At least give it a try. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Being a software company, our company host many events like seminars and competitions and all. So, yes I have used this site to host an event and it went well organized because of this platform. ### 6. Different Experience Selling Tickets **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** I like that you can choose different currencies regarding ticket sales. This shows me that this company can grow globally. They will reimburse you for ticket processing costs from your credit card processor. HOW COOL IS THAT!? Hands down the best feature compared to other companies that want to make money off of fees. This helps me keep my ticket prices low. Super low fees of only a dollar. **What do you dislike about Brown Paper Tickets?** So far there hasn't been anything I dislike. I only wished that more people knew about them and they would use this company rather than Eventbrite. **Recommendations to others considering Brown Paper Tickets:** I would definitely recommend you try to use Brown paper tickets it is basically free for charity events and fundraising and your customers only pay a $1 fee rather than those pesky 7-15 dollar fees that eventbrite charges. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Selling tickets at 0 to low cost to my business and my customers do not pay high ticket fees. ### 7. Brown Paper Tickets **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** As a producer, I find the system is very accessible and easy to use to set up ticketing and I am happy with the tech support. **What do you dislike about Brown Paper Tickets?** The system is transaction based not patron based. So my organization can not track a patron's buying history over time nor it is collected and accessible toward developing a relationship with that person. So while BPT allows ticket sales, my organization will need other systems for relationship management, fundraising, etc. **Recommendations to others considering Brown Paper Tickets:** The fees charged to the ticket buyers are competitive. If you have several events over time it be better to try another system where you can embed the costs of using a system into the ticket prices themselves. **What problems is Brown Paper Tickets solving and how is that benefiting you?** As an administrator who has set up box offices, I don't like that the system is not branded to the organization. The patron who starts on the organizations website might be confused when they go to buy tickets - it is clearly to a 3rd party system. If customers have questions or issues - Who do they talk to? I think a branded online sales system on my website is a much better idea. ### 8. Needs improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** There’s not much to like about this app it’s pretty terrible the best thing you could see is the event you would like to go to but they can’t seem to populate that information. They have a good mission but you forget about it within 2 min **What do you dislike about Brown Paper Tickets?** Just about everything they don’t even ask me what types of events I’m interested in attending and don’t have any sort of on boarding process to get to know me so they are unable to provide a unique experience **Recommendations to others considering Brown Paper Tickets:** If you’re looking to quickly pick up some tix just get on Eventbrite it stubhub **What problems is Brown Paper Tickets solving and how is that benefiting you?** I am not solving a business problem with brown paper tickets ### 9. Socially/environmentally responsible and great customer service, even if it is a small company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Brown Paper Tickets?** I've used it off and on since 2008. For events and trade shows. Ease of use is quite high. I've always gotten a quick reply to email or phone calls for support. I've never used it for events larger than 200 people. Lots of good reporting options. They make it so easy to schedule multiple events and it's also easy to go in and block out certain days. They've also kept me on my game by making sure everything is correct. **What do you dislike about Brown Paper Tickets?** Brown Paper Tickets is a little messy visually. I realize it's a back-end made for utility, but it can be a bit confusing the first time you try to enter information. They're a bit of a smaller company, and while customer service is great, making a ton of changes on the fly is not ideal. Best for more matured events, especially if you're printing the tickets. **Recommendations to others considering Brown Paper Tickets:** I go to the site, build my fundraising event, and it goes live after it is reviewed and approved by Brown Paper Tickets. They handle everything. And, they provide periodic email notification of the progress of your ticket donations. You should use Brown Paper Tickets. **What problems is Brown Paper Tickets solving and how is that benefiting you?** The price is a little high, especially compared to other non-profit ticket sellers, but it's because they mail out within 48 hours customizable tickets to each purchaser. So far the only reasonably priced non-profit focused ticketing solution I've found who does that and it's an absolute must for our event. ### 10. They handle all the ticketing and tracking for my fundraising events. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Brown Paper Tickets?** This got 8 points only because they have some really great functions/features that take a little bit of dedication to get down. But their customer service is AMAZING. The program is easy to build your promotional material for your event. Once it is loaded, you can access multiple links for access to your event from different venues, such as website, Facebook, Twitter, electronic newsletter, etc. It's great! **What do you dislike about Brown Paper Tickets?** The price is a little high, especially compared to other non-profit ticket sellers. I struggled a bit with the proper language to use as a nonprofit organization. For instance, we should avoid using "ticket sales" and present "suggested donation" instead. Brown Paper Tickets had a limited selection. After discussing this with them, they helped me work out the best solution, which was "admission donation" **Recommendations to others considering Brown Paper Tickets:** I highly recommend this service because of its intuitive interface and its amazing customer service. **What problems is Brown Paper Tickets solving and how is that benefiting you?** I go to the site, build my fundraising event, and it goes live after it is reviewed and approved by Brown Paper Tickets. They handle everything. And, they provide periodic email notification of the progress of your ticket donations. ### 11. Holding an event? Here is the solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Brown Paper Tickets?** Super easy service with no fees to sell tickets unlike a number of other services that charge a huge premium cutting into your profits. The fee that buyers pay is 1/10 of what they would have to pay on other sites that often have fees adding up to around half the cost of the ticket. The process is so simple and easy and they accept credit cards too! **What do you dislike about Brown Paper Tickets?** The site is not very aesthetically pleasing and looks a little bit outdated with the bright orange. **Recommendations to others considering Brown Paper Tickets:** You can't go wrong. Take a break from the huge corporate giants and try a company that has you as their focus. **What problems is Brown Paper Tickets solving and how is that benefiting you?** It simplifies the whole process taking it from a complicated headache to a simple solution with a few clicks of a button. Their customer service is honestly incredible and just a phonecall away any time you need them. This level of support is unparalleled within the market. I trust them to handle my information securely and they always deliver. ### 12. Good Website for Event Ticketing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** This is one of the easiest and most straight forward websites that I have ever used. I have used this for countless events that I have attended and would highly recommend using this if planning a smaller event. **What do you dislike about Brown Paper Tickets?** My primary dislike of this website is the fact that they charge a processing fee and I was looking forward to being able to not worry about that after the Ticketmaster lawsuit that ended in vouchers being given to customers. **Recommendations to others considering Brown Paper Tickets:** I would highly recommend using this for any event especially local concerts and festivals as it is super easy to use and I have enjoyed it thoroughly as a customer! **What problems is Brown Paper Tickets solving and how is that benefiting you?** I am not solving my own business problems with Brown Paper Tickets but have found it very useful with local companies and festivals that have used it and I find it extremely easy to use every time. ### 13. Simple, cost-effective ticketing solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Brown Paper Tickets?** What's not to like? They handle online sales for you. They handle printed tickets for you. They will send you super cheap printed tickets for you to sell yourself. Everything about the service and site is easy to use, and their customer service is top notch. **What do you dislike about Brown Paper Tickets?** If I had a gripe, it would be at the surcharge. But the ticket buyer pays that, and I can adjust prices to make sure I'm hitting the price point I need. **Recommendations to others considering Brown Paper Tickets:** Give yourself enough time to receive tickets in the mail. If you're doing something last minute, use a local print shop. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Ticketing is not super complicated, but cash handling can be. WIth too many hands in the pot, you're just asking for something to go wrong. This online ticketing solution creates an internal control that simplifies issues come audit time. ### 14. Great platform, well-liked and easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Sonya H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Brown Paper Tickets?** It's easy to use by hosts and users alike. I see tons of events on BPT so there are plenty of events to choose from. I really appreciate that BPT says they are "fair-trade" right in their tag line. **What do you dislike about Brown Paper Tickets?** It seems difficult (or impossible?) to collect data from users/attendees. **Recommendations to others considering Brown Paper Tickets:** Download the app! It always saves time and is free/easy. **What problems is Brown Paper Tickets solving and how is that benefiting you?** It is always free to host events, which is great for non-profits and other orgs. ### 15. accessible, simple, but not fully convinced **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Brown Paper Tickets?** it is easy to use like any other ticket-selling application. tickets are always validated and the process is very clear and simple **What do you dislike about Brown Paper Tickets?** i haven't personally experienced any problems, but i know several people who have stated that it's a hassle to receive refunds from BPT. **What problems is Brown Paper Tickets solving and how is that benefiting you?** I posted an free event on the site and was able to account for everyone who showed up, keeping things organized and hassle-free ### 16. The best for Physical Tickets! **Rating:** 5.0/5.0 stars **Reviewed by:** gabi g. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** Customer Service is hands down amazing!! **What do you dislike about Brown Paper Tickets?** The price is a little high, especially compared to other non-profit ticket sellers, but it's because they mail out within 48 hours customizable tickets to each purchaser. So far the only reasonably priced non-profit focused ticketing solution I've found who does that and it's an absolute must for our event. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Always reliable to me ad my customers ### 17. Easy to use with great service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** The website makes it really easy to manage your events, check ticket sales, and if you ever have a question their 24/7 customer service is always there for you **What do you dislike about Brown Paper Tickets?** The ticket fee is pretty expensive, though the ticket buyer will pay that and easy to change pricing **What problems is Brown Paper Tickets solving and how is that benefiting you?** When we have events this is a useful tool for marketing and purchasing ### 18. A great system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** Brown paper tickets made it easy for our small business to sell tickets to an event we were sponsoring online. It was our first time selling tickets online and it was very successful! We were able to print out a list of folks that purchased online. **What do you dislike about Brown Paper Tickets?** The only problem we encountered was the small service fee associated with purchasing tickets online. Some of our customers wanted to purchase in person because of the service fee which meant we had to have 2 lists of people who had purchased tickets **What problems is Brown Paper Tickets solving and how is that benefiting you?** Starting to sell tickets online!! ### 19. Simple and Straightforward **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** I like that the initial screen is straight and to the point. It highlights events, not ads. **What do you dislike about Brown Paper Tickets?** It looks outdated. The site doesn't give off a fun vibe. It should be more tailored to integrating with your calendar apps too. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Coordinating area events is fairly easily ### 20. Welcome to easy life. **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed A. | Feedback Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** Super-cool, official-looking, high-quality printed tickets (with gold foil!) **What do you dislike about Brown Paper Tickets?** Bulk ordered pre-printed tickets showed up late. Besides that, it's not a public **Recommendations to others considering Brown Paper Tickets:** Be in the same way. **What problems is Brown Paper Tickets solving and how is that benefiting you?** The best way for Busy people to arrange their work. ### 21. friendly user interface that makes connecting with consumers a breeze **Rating:** 4.5/5.0 stars **Reviewed by:** Derrhea M. | Service Coordinator, Individual & Family Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Brown Paper Tickets?** That easy-to-use design and customer service online help. **What do you dislike about Brown Paper Tickets?** Site that's not have the ability to translate more than three language options **What problems is Brown Paper Tickets solving and how is that benefiting you?** Support our efforts to sell tickets across various platforms ### 22. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** It was easy to get my event up and running and it was easy to get my event ticketed **What do you dislike about Brown Paper Tickets?** the charges seemed to be upfront but hard to understand unless you are really paying attention **Recommendations to others considering Brown Paper Tickets:** easy especially if you dont have a lot of computer skills **What problems is Brown Paper Tickets solving and how is that benefiting you?** setting up ticketing for my event and having an easy system in place to know a head count ### 23. I used Brown Paper Tickets for multiple events for my restaurant clients. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** I love the simplicity of this platform. It's extremely user-friendly and thorough with all the information you can provide. **What do you dislike about Brown Paper Tickets?** The only thing I don't like is that it's not that popular, so may appear not secure to some customers. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Business problems being solved are selling tickets for events and getting in front of customers who may not have seen your event elsewhere. ### 24. selling tickets easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2018 **What do you like best about Brown Paper Tickets?** it was easy for me to ticket my event and sell my tickets at a very low cost **What do you dislike about Brown Paper Tickets?** the fees were not terrible but not the best **Recommendations to others considering Brown Paper Tickets:** its really easy for this product to help get your event visible and get going with sales **What problems is Brown Paper Tickets solving and how is that benefiting you?** it made it really easy for me to set up and get going without too much set up ### 25. Its an easy to use software and friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** Its Free to create an event and sell tickets! Custumer service is available 24 hours you can print and send tickets **What do you dislike about Brown Paper Tickets?** well as far as of now, I dont dislike any part of it, i love to work with it **Recommendations to others considering Brown Paper Tickets:** Try to use it, you wll love it **What problems is Brown Paper Tickets solving and how is that benefiting you?** ticket management support for every event the company act as host. ### 26. Fair trade tickets for a fair price **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** Need to sell tickets but have a low budget? Brown paper tickets is a fair trade business that enables your business to host events and sell tickets for free! **What do you dislike about Brown Paper Tickets?** A low cost is charged to each purchaser of a ticket to enable the business. **What problems is Brown Paper Tickets solving and how is that benefiting you?** Event hosting and ticket sales! ### 27. Great for events **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2018 **What do you like best about Brown Paper Tickets?** It was a cost efficient, simple and organized way to host events **What do you dislike about Brown Paper Tickets?** the ordering process was lengthy and and shipping was a hassle **Recommendations to others considering Brown Paper Tickets:** Do your research **What problems is Brown Paper Tickets solving and how is that benefiting you?** organization. ### 28. Good ticket application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2018 **What do you like best about Brown Paper Tickets?** Easy to use, simple interface, good features... **What do you dislike about Brown Paper Tickets?** I haven't found a feature that I do not like at this time... **What problems is Brown Paper Tickets solving and how is that benefiting you?** Allowing the selling of event tickets online ### 29. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Brown Paper Tickets?** I love how user friendly the website is, that its free for our company to use, and that we can ask buyers flexible marketing questions when they order tickets. **What do you dislike about Brown Paper Tickets?** I wish it was easier to add buyer buttons to emails. **Recommendations to others considering Brown Paper Tickets:** Be aware of the total cost to ticket buyers after Brown Paper Tickets implements their fees. **What problems is Brown Paper Tickets solving and how is that benefiting you?** With Brown Paper Tickets, my company can presell tickets online without any cost to us. It helps us to track and plan for the size of our audience and the market of our audience. ### 30. Awesome service if you need physical tickets! **Rating:** 4.0/5.0 stars **Reviewed by:** Beth Ann D. | Director of Development, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2016 **What do you like best about Brown Paper Tickets?** The customer service, hands down, is the best I've ever seen with any kind of event organization or ticket selling site. They are always friendly and more importantly are able to solve problems in minutes - not hours or even days. When you're actively selling tickets to impatient ticket buyers, this is critical. Their physical ticket option is what keeps us coming back to them. We have plenty of people who love to use the mobile or even print at home options, but we have quite a few traditional event goers who want a legitimate ticket in hand. They also have great customization options for their webpage, giving you the ability to do a lot more than many other ticketing organizations. **What do you dislike about Brown Paper Tickets?** The fees are just a bit higher than a lot of similar services, but that's obviously because you're getting full physical tickets - with bar codes, and black light security etc... I also wish they paid out as you raised money rather than at the end of your event. Their website layout is a little old fashioned looking - I understand that part of that is because you have so much flexibility in what you can do on the ticketing page, but a nice facelift definitely wouldn't hurt. **Recommendations to others considering Brown Paper Tickets:** Do not rule them out just because their fees may seem slightly higher - the functionality is amazing and the ability to let ticket buyers select a physical ticket and have it mailed to them for free is truly amazing and makes you as an organization look extremely professional. **What problems is Brown Paper Tickets solving and how is that benefiting you?** They solve our ticketing needs for two major events (1200 guests and 500 guests) each year. We are able to collect ticket buyer information, customize our pages, give different price options, include discount codes. Ultimately we were able to take our entire ticketing process, which was in house, and for a pretty nominal fee, use Brown Paper Tickets to manage everything - included day of will call lists and continuous event tracking tools. ### 31. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2015 **What do you like best about Brown Paper Tickets?** Ease of use, anyone can create an event for free, and the service charge is reasonable **What do you dislike about Brown Paper Tickets?** nothing comes to mind in using this service **Recommendations to others considering Brown Paper Tickets:** Good business to support and utilize **What problems is Brown Paper Tickets solving and how is that benefiting you?** N/A ### 32. Great for nonprofits + nonprofit events **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2015 **What do you like best about Brown Paper Tickets?** Easy to set up and run events. Seamless for both users and admins, and it's easy to add discount codes, etc. They also have fantastic customer service, which is great for nonprofits and people who aren't necessarily event professionals. **What do you dislike about Brown Paper Tickets?** They take a somewhat heftier cut on credit card purchases, but you get what you pay for, which is a pretty rad experience. **Recommendations to others considering Brown Paper Tickets:** Great for nonprofits and not overly sophisticated professionals or technically adept admins. (Like me.) **What problems is Brown Paper Tickets solving and how is that benefiting you?** The nonprofit I'm on the board for has used BPT to do ticketing on multiple events. ## Brown Paper Tickets Discussions - [Has anyone rec'd a refund for canceled due to Covid events?](https://www.g2.com/discussions/has-anyone-rec-d-a-refund-for-canceled-due-to-covid-events) - 1 comment, 1 upvote - [View Brown Paper Tickets pricing details and edition comparison](https://www.g2.com/products/brown-paper-tickets/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+20%3A43%3A16+-0500&secure%5Bsession_id%5D=3e16c39e-1b45-47b7-a00a-02ef95170bcd&secure%5Btoken%5D=ce9a18cdd09b4c338fd90f3dc494460810bab92b985351a9512489cd6213717f&format=llm_user) ## Brown Paper Tickets Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Box Office** - Customer Profiles - Ticket Types - Branding & Customization - Event Communications - E-Commerce - Fundraising - Event Analytics **Generative AI** - AI Text Generation **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Brown Paper Tickets Alternatives - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (909 reviews) - [TicketSpice](https://www.g2.com/products/ticketspice/reviews) - 4.8/5.0 (416 reviews) - [Ticket Tailor](https://www.g2.com/products/ticket-tailor/reviews) - 4.8/5.0 (195 reviews)