--- title: Bright Data Reviews meta_title: 'Bright Data Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 332 reviews by the users' company size, role or industry to find out how Bright Data works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 332 scale: '5' date_modified: '2026-07-17' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Bright Data Reviews **Vendor:** bright data **Category:** [Web Data Providers Software](https://www.g2.com/categories/web-data-providers) **Average Rating:** 4.7/5.0 **Total Reviews:** 332 ## About Bright Data Bright Data is a web data infrastructure platform that helps organizations access, extract, structure, and deliver public web data for AI, BI, analytics, automation, and research. The platform is used by AI teams, developers, data teams, enterprises, researchers, and business users to build reliable public web data workflows at scale. Bright Data supports a wide range of web data collection and delivery workflows, from self-service web scraping to fully automated cloud data pipelines. Teams use Bright Data to collect structured data from public websites, power AI models and LLM applications, monitor markets, enrich business intelligence systems, track search results, analyze eCommerce and travel data, support financial research, and automate competitive intelligence. The Bright Data platform includes Web Access APIs, Scraper APIs, Scraper Studio, ready-to-use datasets, real-time data feeds, MCP, CLI, Browser API, SERP API, and managed data acquisition. These capabilities help users access complex public websites, extract structured data, automate collection workflows, deliver data to cloud storage or internal systems, and reduce the need to build and maintain data collection infrastructure in-house. Scraper Studio is Bright Data’s AI-powered cloud workspace for building, testing, and managing web data workflows. It helps users create extraction workflows with natural language prompts, reusable templates, and cloud execution. Developers can use Bright Data’s CLI and APIs to build, deploy, and manage data workflows from their existing development environments. Bright Data MCP enables AI assistants and agents to connect to the public web through Bright Data’s web data infrastructure. This supports agentic web access, including search, browsing, extraction, retrieval, LLM grounding, research automation, and AI-powered data operations. For AI teams, Bright Data provides AI-ready datasets, public web data feeds, retrieval workflows, and multimodal data capabilities. Bright Data also supports real-world video data infrastructure for VLA, robotics, autonomous systems, and world-model training pipelines. Common use cases include AI training and grounding, business intelligence, market research, eCommerce analytics, price monitoring, travel intelligence, SERP tracking, brand protection, ad verification, financial data collection, academic research, and competitive intelligence. Bright Data is built for high-volume, production-scale data operations. The platform provides cloud-based execution, global web access infrastructure, automated delivery options, enterprise support, governance controls, and compliance-focused processes. Bright Data aligns its operations with standards including GDPR, CCPA, SOC 2, and ISO 27001. Bright Data is trusted by more than 25,000 organizations worldwide and is designed for teams that need reliable, scalable, and responsible access to public web data. ## Bright Data Pros & Cons **What users like:** - Users commend the **excellent customer support** from Bright Data, ensuring smooth and efficient experiences throughout their usage. (48 reviews) - Users commend Bright Data for its **ease of use** , allowing effortless data scraping and integration for research purposes. (40 reviews) - Users value Bright Data for its **reliable and efficient data collection** services, enhancing their workflow with excellent support. (37 reviews) - Users appreciate the **seamless data collection** capabilities of Bright Data, enhancing research efficiency and decision-making. (33 reviews) - Users value the **quick response time** from Bright Data's support team, ensuring prompt solutions and assistance. (28 reviews) - Features (26 reviews) - Performance (22 reviews) - Easy Integrations (21 reviews) - Easy Setup (20 reviews) - Reliability (20 reviews) **What users dislike:** - Users find Bright Data's **dataset limitations** and lack of pre-made frameworks hindered their scraping experience and flexibility. (10 reviews) - Users find Bright Data to be **expensive** , particularly challenging for smaller teams and budget-conscious projects. (8 reviews) - Users face a significant **learning difficulty** with Bright Data due to insufficient documentation and debugging challenges. (8 reviews) - Users express concerns over **high pricing** of Bright Data, especially for smaller teams and high traffic projects. (8 reviews) - Users find the **difficult learning** curve and insufficient documentation challenging, affecting their overall experience with Bright Data. (7 reviews) - Users experience a **slight learning curve** with Bright Data, requiring time to adapt to the interface and proxies. (6 reviews) - Users express frustration with **poor customer support** , highlighting unresponsiveness and mismanagement in handling critical access issues. (6 reviews) - Users find the **poor documentation** challenging, although support staff help clarify some issues promptly. (6 reviews) - Poor Support Services (6 reviews) - Slow Performance (6 reviews) ## Bright Data Reviews ### 1. True Data Magic. **Rating:** 5.0/5.0 stars **Reviewed by:** Arasalan S. | Senior Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2023 **What do you like best about Bright Data?** I love the most about. Connectivity. They understand us. **What do you dislike about Bright Data?** There is nothing to dislike. Should improve reaching to potential user. **What problems is Bright Data solving and how is that benefiting you?** I could able to extract data from various websites which helped me to research. ### 2. Bright Data for Research **Rating:** 5.0/5.0 stars **Reviewed by:** Vasundhara V. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Bright Data?** I am using data from the Bright initiative for several of my research projects. The ease of data retrieval and the support provided by the organization is excellent. The quality of data is also great and highly valuable for researchers. **What do you dislike about Bright Data?** Right now, I do not see any downside to the Bright Data **What problems is Bright Data solving and how is that benefiting you?** Bright Data is helping researchers with high-quality data that enables them to study several questions and provide insights that can help businesses and society ### 3. Without Bright Data I couldn't achieve what I needed **Rating:** 5.0/5.0 stars **Reviewed by:** Francisc C. | Software Engineer, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Bright Data?** Their proxy solutions (i.e. the Web Unlocker) are exactly what I need in my field of work on a daily basis. They work great, and I overcame significant challenges using these products. All these sound great, but it would not be such a great experience without their constant and top-notch support in solving issues and offering advice. The MVPs of the relationship between my company and Bright Data are, of course, our Account Manager, Marina Matatov: her work enables me to say with remarkable candour that the Cars2click <> Bright Data collaboration is the best one I've ever participated in, and Itamar Efraty: his knowledge of the Web Unlocker inner-workings was instrumental in solving even the most tricky of use cases. It's always a pleasure to collaborate with them. **What do you dislike about Bright Data?** During the almost two years of collaboration, Bright Data grew a lot as a business. That means that I was a client of theirs during their internal restructurings. The changes to their ticketing and support systems were confusing initially, and the contact person changed a few times. Going forward, this should not happen again; as far as I understand, Bright Data is now a well-established company. The communication between our companies has never been better, and I'm excited to continue working with them. **What problems is Bright Data solving and how is that benefiting you?** Data collection is the most significant challenge in building statistical models for our business logic. The proxy solutions of Bright Data enable our company to gather all the data we need to make that happen. Their ability to unlock even the most well-protected websites and make them susceptible to web scraping is exactly what we need in our endeavours. ### 4. it comes very handy when we are facing bot detection using IPs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Bright Data?** we mostly use this service for scraping portals and websites, and that comes very handy when we are facing bot detection using IPs. **What do you dislike about Bright Data?** limit of residental IPs count per country makes it hard for us to continue using the service for certain portals, for example if that portal detect and mark all of those exisiting ips as a bot, then bots won't work anymore. another factor we can consider as a disadvantage is that we can't duplicate the zones and that makes hard management of zones and settings. also data collector scripts and functions are so limited and don't let your hands open to develope a working bot and most of the time you face a limit which don't let you go further and use it. **What problems is Bright Data solving and how is that benefiting you?** we mostly use this service for scraping portals and websites, and that comes very handy when we are facing bot detection using IPs. ### 5. One solution for all data problems **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bright Data?** Web scraping is the best thing. It is a tough task. **What do you dislike about Bright Data?** UI can be better in looks and menu should be more organized. **What problems is Bright Data solving and how is that benefiting you?** Web scraping ### 6. An efficient product to offer web data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bright Data?** The way it provides data access across internet. Since data analytics is a shinning topic today , this provides a platform to collect data easily to do the analysis. **What do you dislike about Bright Data?** Should have some strong security and allow to access the data which is required by the user restricting other data . **What problems is Bright Data solving and how is that benefiting you?** Provides an easy way to access public domain data ### 7. Bright Data, Bright Future **Rating:** 4.0/5.0 stars **Reviewed by:** Prateek S. | Software Engineer Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bright Data?** Very helpful website to provide free and bright data **What do you dislike about Bright Data?** The data provided can be made different. **What problems is Bright Data solving and how is that benefiting you?** Providing data that is required ### 8. Had some issues, but support team figured it out **Rating:** 5.0/5.0 stars **Reviewed by:** Iurii V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Bright Data?** I've been using their service since April 2021 and paid for 30 residential dedicated proxies from Canada. There were some interruptions sometimes, but overall I would recommend them. **What do you dislike about Bright Data?** I experienced quite some interruptions with their residential IP zone, but we decided to stick to what actually works - ISPs and datacenter. **What problems is Bright Data solving and how is that benefiting you?** Providing access to the Canadian IP network. ### 9. A great and proactive team that supports clients on all fronts! **Rating:** 5.0/5.0 stars **Reviewed by:** Amir Y. | Marketing Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Bright Data?** Bright Data really simplifies the web scraping and data amalgamation process. Their developers and staff support around the clock in a prompt fashion and always deliver quality work. **What do you dislike about Bright Data?** Not too much to dislike when it comes to working with the Bright Data team. The only improvement I can see the team making is enabling common communication channels that integrate with their clients. i.e., McDonald's Canada predominantly uses MS Teams, it would great to have the ability to incorporate the Bright Data team into our Teams channels. **What problems is Bright Data solving and how is that benefiting you?** Bright Data is enabling the McDonald's Canada team to gain access to detailed competitor insights from pricing, menu offerings, and distributions all available online through their simplified APIs. The most critical work the team has supported us with is in relation to the National pricing dynamics of our competitors. This has been particularly helpful during the current high inflationary times as consumers' spending habits adjust to the new norms and we are able to follow the latest shifts in the market place. ### 10. Great data outputs - but some iterations necessary to get exactly what you're looking for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Bright Data?** - super friendly user support & key account mgmt - very comprehensive datasets, accessing broad sprectrum of data - very quick to response times **What do you dislike about Bright Data?** - always a few iterations necessary to get exactly what you need - data sendover only in JSON format or need to provide own Cloud storage **What problems is Bright Data solving and how is that benefiting you?** Access to data that would otherwise be complicated or unfeasible to access ourselves ### 11. Great quality and professional support **Rating:** 4.0/5.0 stars **Reviewed by:** Jakub P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Bright Data?** I appreciate Bright Data for offering high-quality proxies, a variety of payment plans, and professional staff that make the overall experience with their services great. Oxana N. assisted with setting up the proxy infrastructure and custimizing the payment plan to match our needs and optimize the costs. **What do you dislike about Bright Data?** Bright Data pricing plans can be expensive at times, but it's a price for high-quality service. **What problems is Bright Data solving and how is that benefiting you?** BrightData helped us to set up proxy inrastructure so that we can rotate exit IP addresses. ### 12. Bright Data provides the most efficient residential proxy network we have ever seen. **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Head of Bi, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Bright Data?** Fast and dedicated customer support. We can always email our account manager and get an immediate response to develop new products or adjust previous developments. Also, we can count on our collectors being maintained. **What do you dislike about Bright Data?** The billing system operates by calculating the total usage of services within a billing cycle, typically a month. Each service has a specific rate, and the total cost is the sum of all services used. To plan your budget, review the previous month's usage, estimate any changes in service needs, and add a buffer for unexpected expenses. This will help determine the amount to add to your account monthly. **What problems is Bright Data solving and how is that benefiting you?** Provide collectors developed to mine data from web pages, provide proxy infrastructure to scale our own bulk requests to web APIs efficiently and quickly. Also, download ready-to-use databases. ### 13. Great solution for all proxy needs **Rating:** 5.0/5.0 stars **Reviewed by:** Oleg Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Bright Data?** The very stable proxy solution works great on any workload **What do you dislike about Bright Data?** Nothing, everything works as expected, no surprises) **What problems is Bright Data solving and how is that benefiting you?** We need a stable and scalable proxy solution for data crawling ### 14. Try to live in a world of web crawling without Bright Data, you'll see it'll be hard one. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Bright Data?** We have been working with Bright Data, formerly Luminati, for more than 8 years and during this long-term journey, we have managed to solve millions of problems. They managed to build a stable proxy solution that put together several types of proxy solutions. This has allowed us to use it wisely and also helped us to avoid paying for unneeded stuff. Every time we get any issue with the service and a problem that we haven’t solved in the past, they are always here to cooperate with us and help us with a working solution. **What do you dislike about Bright Data?** I do not have anything in mind that we do not like about Bright Data. Some reviews mention and dislike the pricing, but in fact, we have found that Bright Data is really open to finding the best possible solution to prevent overpaying from the customer side. As well, they proactively inform customers about “strange” traffic, which helps to prevent us from spending money on burned incidents. **What problems is Bright Data solving and how is that benefiting you?** Single point of solution for proxies (from mobile-residential, over residential to data-centres) with great support and willingness to help customers to solve their problems and not just things directly connected to their products. Their ability to customize settings on their side is amazing. It really helps with solving ad-hoc issues we come across from time to time. ### 15. Bright Data: collecting social media data for scientif studies. **Rating:** 4.0/5.0 stars **Reviewed by:** Javier B. | Research and Innovation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Bright Data?** The number of collectors and the cost/benefit ratio; and the speed and effectiveness of support in resolving issues. **What do you dislike about Bright Data?** Sometimes the collectors stop and the problem has to be solved by contacting support. **What problems is Bright Data solving and how is that benefiting you?** I can collect a large amount of data from social networks for my scientific studies very quickly. That saves me time and money in my research. ### 16. It is a very complete company. **Rating:** 5.0/5.0 stars **Reviewed by:** JUAN GUILLERMO T. | Venture Client Project Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Bright Data?** The wide range of tools they provide work hand in hand with them. It's a fantastic company with the best team of facilitators. Specifically Matias Chmiel, who worked tirelessly with us. It has an unbeatable workforce and facilitates teamwork and the best results in every possible way. **What do you dislike about Bright Data?** Nothing really; it's a great company with a great structure and the best ways to help and communicate with its clients. They always seek how to help and provide the best attention **What problems is Bright Data solving and how is that benefiting you?** Through its web scrappin solves the access or acquisition of information to make better use of our information and give a better service to our customers ### 17. Great people! Great Work! Michelle and Yohan and amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bright Data?** Very responsive and open to creative ideas to complete the project. **What do you dislike about Bright Data?** We had some troubles at first due to business structure changes however these were addressed after a long patient wait and they were on top of it. **What problems is Bright Data solving and how is that benefiting you?** Crawling data of new product so that I can price my good used against it. ### 18. ¡Gran apoyo, excelentes socios! **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro L. | Gerente de BI y Analytics, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Bright Data?** Bright data provides excellent service, they are always concerned about ensuring the service is optimal and how to solve problems. They offer a 24/7 service. The speed of deliveries and taking the company's priorities as their own are also appreciated. **What do you dislike about Bright Data?** The price is not the cheapest, but the quality of the deliverable and the support make up for the price difference. Ultimately, it is preferred that they charge a little more for the level of service provided. **What problems is Bright Data solving and how is that benefiting you?** They are not helping to scrape the market and better understand the competitors. This has been very useful for understanding the market. ### 19. Data Collection **Rating:** 5.0/5.0 stars **Reviewed by:** Raihan S. | Software Developer - Python / Django / React / PostgreSQL / AWS / Docker, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Bright Data?** Brightdata has been very responsive and accepting of new requests. They have gone above and beyond to maintain client relations and expectations, and we very much appreciate that in the company. On top of that, their product is superb and very customizable. **What do you dislike about Bright Data?** I can't think of anything I dislike about Brightdata (the company). Regarding products, I would improve the structure of the api-docs. **What problems is Bright Data solving and how is that benefiting you?** We are currently utilizing their data collection software to collect publically available data, which in turn helps us with data analytics and decision making. ### 20. Exceptional customer support & technical solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Bright Data?** Bright Data has spent a great deal of time learning our business to propose new and unique solutions that cater to our needs. They're a true domain expert, which allows us to focus on the output from their solution and trust the experts. **What do you dislike about Bright Data?** Understanding what we wanted for more advanced solutions took a bit of time. Thankfully, the team at Bright Data invested the time to educate and bring us up to speed **What problems is Bright Data solving and how is that benefiting you?** We needed stable access to publicly available information without building our capabilities in-house. ### 21. Bright Data make your work become simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Bright Data?** The most helpful thing about Bright Data is the fast services and support when you have related issues. Your supporter will always be available to help you pass the issues you meet. **What do you dislike about Bright Data?** The things that I want to improve from Bright Data are the documents, because the document related a lot things relate so will be better when the source of documents is easy to find out from the user page. **What problems is Bright Data solving and how is that benefiting you?** Bright Data provides the proxy to access any website with any block or restrictions, it will help you a lot incase you want to access any website without block, save a lot the time and workload. ### 22. Brightdata: a powerful and flexible proxy system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Bright Data?** Their system allowed us to get setup quickly scraping websites. There is little concern for bandwidth or API rate limits, which is a big time saver. Their documentation can be a bit scattered, but once you find the right page it is helpful. Sign-up bonuses were great as well. **What do you dislike about Bright Data?** They will not answer or even acknowledge some questions. If you ask questions about how often proxy requests fail, they ignore it. If you ask more technical questions about scraping, they will often just ask that you sign up for a higher-tier service. Feels a little like they are just trying to sell more expensive services rather than help you sometimes. **What problems is Bright Data solving and how is that benefiting you?** Bright data provides us with information we would not have without a proxy service. They give us access to a large host of data sources. With Bright data, we can obtain nearly any publicly available data out there. ### 23. Awesome Support and Super Intuitive, Easy to Manage Proxy, perfect for our use case. **Rating:** 5.0/5.0 stars **Reviewed by:** Renier Conde G. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Bright Data?** Quick support response, and the interface is very intuitive. Labeling or implementing a naming convention on all our proxy zones makes it easy for us to manage and incorporate into the virtual browsers we use. **What do you dislike about Bright Data?** Nothing so far, although we have a simple use case. We only use BrightData for residential proxies but lots of them. **What problems is Bright Data solving and how is that benefiting you?** We use Bright Data for US and European dedicated residential IP addresses. ### 24. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Yuri B. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2022 **What do you like best about Bright Data?** Easy to set up, quick to answer customer support and very intuitive. **What do you dislike about Bright Data?** A bit more expensive than the competition, but i guess that's the price of having something that covers pretty much everything that you need related to proxies. **What problems is Bright Data solving and how is that benefiting you?** We need to collect information from several services and brighdata prevents us from getting blocked from those services. ### 25. Great tool for advanced proxy use and data collection **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Bright Data?** Proxies are extremely robust, and allow for use via API, manually, or via chrome extension. BD is also very quick to respond to any suggestions or questions. **What do you dislike about Bright Data?** browser extension only works on chrome, not any chromium browsers. **What problems is Bright Data solving and how is that benefiting you?** Proxies allow for private collection of data for our business, and custom data collection has allowed for advanced data analytics. ### 26. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Julio P. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Bright Data?** Quick response and personal touch in every interaction. **What do you dislike about Bright Data?** I have not found anything I dislike yet. **What problems is Bright Data solving and how is that benefiting you?** I need a reliable proxy provider that easily integrates with my architecture. ### 27. Be sure that with Bright Data your business will grow even faster **Rating:** 5.0/5.0 stars **Reviewed by:** Antony G. | Lead Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Bright Data?** We have been looking for a company with the same opportunities as Bright Data and found it for a long time. First of all, we were looking for stable and fast IP addresses. We want to express special gratitude to Alexander Freibert for support, professionalism, and efficiency in resolving any issues, and also thank you for help in technical matters, Ilya. Bright Data solves most of the issues that used to take us a lot of time. The company and its services are developing very quickly, which is good, as we grow along with them. **What do you dislike about Bright Data?** Perhaps the prices, but the company constantly offers discounts. Maybe the cost of high-quality IPs justifies this. There are also some poorly documented technical features. **Recommendations to others considering Bright Data:** Just try it, we recommend to start with Server Proxy and integrate Proxy Manager in you server or cloud **What problems is Bright Data solving and how is that benefiting you?** The company makes it possible to collect information from various sources very quickly. Of the advantages, I can note: "Proxy Manager" is a convenient tool, as well as "Data Collector," which is currently being developed and will be able to automate some of our functions. ### 28. Bright Data helps us monitor our competitors **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Bright Data?** Scale. Bright Data helps us scale our data collection efforts across multiple platforms seamlessly, all for a very affordable price. Their proxy service ensures a high success rate for our efforts. **What do you dislike about Bright Data?** Their DIY collector service is tricky to learn if you're not technical. **What problems is Bright Data solving and how is that benefiting you?** The collection of competitor data. ### 29. Good support and availability **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bright Data?** Best support from Mr. Diwakar, friendly behavior and urgent solutions to problems. Bright data is a good proxy and also has affordable price points **What do you dislike about Bright Data?** Peers not found for some mobile carriers, and please add the Iraq mobile carrier **What problems is Bright Data solving and how is that benefiting you?** Helping to resolve multiple country dependency case studies ### 30. Without question the best proxy provider/solution out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Bright Data?** The quality of their residential proxies is simply better than any other provider. We have tried bright data's proxies against many other services and the success rate with bright data is always higher. Their "unblocker" product is also amazing, it takes a lot of the work that we used to do internally and lets them handle it, letting us spend our time and energy on other things. **What do you dislike about Bright Data?** When there is an issue (rarely, especially as of late), their public page that displays service outages will say everything is fine when infact their systems are indeed having issues (and thus we go hunting for an error internally when the problem actually is not with us). That being said, even google and AWS are bad about this sort of thing themselves. I'll also reiterate that bright data very rarely has these issues (I can't recall any in the last 6+ months)! The price is also slightly higher than competitors but is absolutely worth it to have a rock solid solution. **What problems is Bright Data solving and how is that benefiting you?** Getting the data that we need! ### 31. Excellent product performance and technical support **Rating:** 5.0/5.0 stars **Reviewed by:** Lenilson P. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Bright Data?** Bright Data has been an indispensable partner for our business, providing excellent technical support and product performance for our scrapping needs. **What do you dislike about Bright Data?** There is nothing relevant at the moment. **What problems is Bright Data solving and how is that benefiting you?** We use Bright Data residential and data center proxy solutions for our scrapping needs. ### 32. Bright Data is the best proxy provider solution with rich features. **Rating:** 5.0/5.0 stars **Reviewed by:** Mohan Sairam R. | Solutions Engineering Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2022 **What do you like best about Bright Data?** The best thing about Bright Data is the proxies are reliable and efficient. Their web unlocker works exactly as advertised and saves tons of development time. **What do you dislike about Bright Data?** I think the pricing can be more budget-friendly. **What problems is Bright Data solving and how is that benefiting you?** For our Business, they have all the things needed for the long-term i.e., support, different IP locations, account management and a human behind the business. Bright Data's service & expertise has been extremely helpful to our business. Any concern we have with proxy or data collection they are quick to assist us with. ### 33. Bright Data a feature-rich and stable request proxying solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Bright Data?** Bright Data provides a feature-rich and stable request proxying solution. Their service allows us to utilize a wide array of endpoints, both at datacenters and masquerading as residential IP-addresses, located all over the world, which grants us great flexibility in our workflow. Some of the features their service includes are also very valuable, such as advanced access control, a comprehensive API, great control over exit IP zones and an ability to create and maintain persistent HTTP sessions. **What do you dislike about Bright Data?** Sometimes there are problems of inaccessibility of the service, but it happens quite rarely. Well, perhaps the cost below was even more enjoyable :) **What problems is Bright Data solving and how is that benefiting you?** data extraction a large number of proxies in a wide variety of variants ### 34. BrightData has the best service in the Proxy/Scraping space **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Bright Data?** Awesome Service. Very happy with the support, they always respond very quickly **What do you dislike about Bright Data?** It is a bit on the expensive side, would definitely appreciate a discount **What problems is Bright Data solving and how is that benefiting you?** We use BrightData to extract structured data out of the open web ### 35. Good product and reliable partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Bright Data?** The easiness in integration as well as in monitoring side. The dashboard is helpful, completed by the responsive of the account manager **What do you dislike about Bright Data?** There is no issue as far as I know in using Bright data product. **What problems is Bright Data solving and how is that benefiting you?** Bright data offer a product for us to use as a proxy network in crawling. It helps us smoothen the activity compared to the previous period (when we don't use Bright data product) ### 36. Excellent product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Bright Data?** High-quality proxies, great support, self-service, quick & easy **What do you dislike about Bright Data?** A bit expensive, but definitely worth the quality **What problems is Bright Data solving and how is that benefiting you?** Residential proxies for social media accounts ### 37. Competent service with a customer-centric approach **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Bright Data?** - The VPN service is well designed with different tiers of service modes; you can easily pick the one that suits your need and budget - They really have the customer in mind. During onboarding, there was an issue that caused slow traffic and cannot be remotely diagnosed; they sent dedicated personnel on site on short notice, more than thousands of miles away, to quickly resolve the problem. - Competitive pricing. We surveyed quite a few service providers and BrightData has the best ROI in our opinion **What do you dislike about Bright Data?** - I hope the tired pricing can be even more budget friendly (e.g. when you double your usage, you should get a 20% discount) - The local VPN manager software can be a bit more stable (we tinkered with it for quite a while to make it work) **What problems is Bright Data solving and how is that benefiting you?** Large scale VPN service. We need quite a lot of VPNs for our business need and they provide robust service. It's also really easy to scale up and refresh the IPs. ### 38. The best solution for business growth **Rating:** 5.0/5.0 stars **Reviewed by:** Street G. | Company owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Bright Data?** We started using Bright Data around 6 months ago and it gave us a growth leap for our business. You can easily handle with services Bright Data provides even with a minimum knowledge of IT. Moreover, once you start your journey with Bright Data they immediately provide you with a manager who will assist you anytime and anywhere. Our manager Pedro Silva is one of the best managers we've ever met. He is very polite and at the same time is very professional which gives more than 5 stars. He assists us very fast in case of any troubles and provides us quick solutions for any problems. And finally, we would like to mention that Bright Data doesn't use aggressive marketing where usually companies send hundreds of trash emails every month. They will send you only important emails. **What do you dislike about Bright Data?** We couldn't find any disadvantages of Bright Data **What problems is Bright Data solving and how is that benefiting you?** Bright Data helps us to easily learn the market ### 39. Very satisfied with the Bright Data's products **Rating:** 5.0/5.0 stars **Reviewed by:** Damien L. | Product Owner | Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Bright Data?** Bright Data was very helpful during our onboarding. Their experts were very reactive and we used their products very easily and fast. **What do you dislike about Bright Data?** I have nothing to blame against Bright Data for now. **What problems is Bright Data solving and how is that benefiting you?** Bright Data helps us to bypass the security of our concurrent websites, by providing us IP Addresses and algorithms to pass concurrent websites antibots. ### 40. Best in the industry when it comes to public data gathering **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Bright Data?** 1)Ease of use 2) variety of integration 3) readymade libraries 4) readymade data sets 5) flexibility to write you own code **What do you dislike about Bright Data?** cost wise, I am preety much dis satisfied, **What problems is Bright Data solving and how is that benefiting you?** This helps me gather public data in a blink of an eye. accuracy is something I love about Bright data. ### 41. Insightful experience to obtain public data with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Bright Data?** The easy process to deploy data collectors and the large number of information that we can access with the platform, also the easy process to integrate with all the tools that they offer **What do you dislike about Bright Data?** the no warnings of payment with the cut of service, but easy way to solve it **What problems is Bright Data solving and how is that benefiting you?** The problem to obtain data and the befit us with the data collector ### 42. Proxy is easier than it sounds **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | Backend Chief Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Bright Data?** I like how close is the Bright Data service to my everyday style of work. Whether I need to test requests from a different location or collect information from programmer-unfriendly services, or my customer country is in my ISP blocklist - it is always just a few seconds from getting the result. **What do you dislike about Bright Data?** The service is not too friendly to small users like me. It's more focused on companies and active spenders. Their services lack good free/trial periods, so to try something out, you most likely will need to spend a few bucks right from the start. **What problems is Bright Data solving and how is that benefiting you?** Accessing APIs from different locations for my work and testing. Developing a data collection platform for my customers and investors. Researching and helping my colleagues with setting up proxies for their work. ### 43. Great Webscrapping SaaS Service **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew James D. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2022 **What do you like best about Bright Data?** It is easy to use and the customer service is excellent. There are pre-fabricated templates you can use or you can create your own "collector". The process is very easy. **What do you dislike about Bright Data?** To get a success rate in your collection process, you need to work on the collectors many times. But after you achieve the success rate you want, it is very easy to scale the results. **Recommendations to others considering Bright Data:** No recommendations **What problems is Bright Data solving and how is that benefiting you?** I am using the Bright Data service to fill my sales team with potential leads. The data we are getting helps us to get a better understanding of the size the potential lead. ### 44. Best Residential Proxy **Rating:** 5.0/5.0 stars **Reviewed by:** Angelo D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Bright Data?** The quality and the quantity of the offers. **What do you dislike about Bright Data?** Nothing in particular that I dislike. Maybe the only thing is a bit expansive. **What problems is Bright Data solving and how is that benefiting you?** Residential Proxy ### 45. Excellent Proxy service with customer focused support **Rating:** 4.5/5.0 stars **Reviewed by:** Andrei Y. | SEO Tech Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Bright Data?** Personalized solutions, flexible pricing, high-quality proxies, a variety of proxy products, high service management capabilities (e.g. detailed and comprehensive API) **What do you dislike about Bright Data?** Non-obvious limitations (e.g. unlimited bandwidth is actually not that unlimited but rather high) and complexity of proxy infrastructure (in terms of pricing) - these may lead to unexpected overspending. **What problems is Bright Data solving and how is that benefiting you?** Wide range of problems has been solved using Bright Data products, such as website parsing, search engines result pages scraping. Different purposes may require separate specialized proxy product. ### 46. Take Two - Follow up service is really good. **Rating:** 4.5/5.0 stars **Reviewed by:** Subhojyoti D. | Process Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Bright Data?** The proxy solutions provided are way better in comparison to other proxy service providers. The follow up service is good. **What do you dislike about Bright Data?** The cost factor can be re looked into. Also, while the follow up services are good, the response time in terms of having a direct interaction to resolve a problem can be made a bit more better. **What problems is Bright Data solving and how is that benefiting you?** Problems with respect to fetching data from websites of other countries with minimal blockades. ### 47. The collector has been quite useful for us and the service + assistance from Matias impeccable. **Rating:** 5.0/5.0 stars **Reviewed by:** José Luis M. | Data Visualization Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Bright Data?** With Brighdata, we have been able to automate quite a few processes, and we can focus people's efforts on other tasks. **What do you dislike about Bright Data?** There have been some issues with missing information with the collector, however, they were resolved in less than 24 hours. **What problems is Bright Data solving and how is that benefiting you?** Searching for possible business opportunities in a massive amount of data, which would take a person months to obtain, Brighdata gives it to us in less than 2 hours. ### 48. Excellent level of service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Bright Data?** We are very satisfied with the service provided by BrightData. The level of commitment and excellent willingness of the team for every instance in which we need them is remarkable. Thank you! **What do you dislike about Bright Data?** We have no dark spots at the moment in our relationship with BrightData. **What problems is Bright Data solving and how is that benefiting you?** We need information to generate leads. The BrightData solution helps us achieve our goals. ### 49. Premium proxy service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Bright Data?** Bright Data is the very best in terms of service, features, and the number of available IP addresses. **What do you dislike about Bright Data?** This is very much a premium service, and the price reflects it. If cost is a significant factor it may be a good idea for some to explore other options as well. **What problems is Bright Data solving and how is that benefiting you?** Bright Data provides a proxy layer we use for online data extraction. ### 50. A partner on our path to success **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Bright Data?** 1. Brightdata worked with us to demonstrate their proxy service, set up a POC, and collect metrics. 2. They gave us time to establish our feature and worked with us to select the right product for our usage. 3. When a data breach occurred with the proxy manager, their website logs helped us track down the gap quickly. 4. Their billing department work with our billing department to set up an invoice/payment schedule that worked for both companies. 5. Ongoing metrics help manage our monthly usage, and the usage alerts ensure that we don't exceed our caps. **What do you dislike about Bright Data?** 1. The accounting system that generates invoices is constrained due to Brightdata's tax location (Israel). 2. When our data breach occurred, it did take the support team some time (2-3 hrs) to suggest where to look for the logs. **What problems is Bright Data solving and how is that benefiting you?** 1. Ensuring that scraping sites from our customers and other external websites don't block Inxeption due to scraping their products. 2. A more stable pipeline of refreshed products for our eCommerce website. ## Bright Data Discussions - [VERY EASY](https://www.g2.com/discussions/very-easy) - 1 comment, 1 upvote - [Is Brightdata com legit?](https://www.g2.com/discussions/bright-data-is-brightdata-com-legit) - 1 comment - [Is Brightdata com legit?](https://www.g2.com/discussions/is-brightdata-com-legit) - 1 comment - [What is bright data offer?](https://www.g2.com/discussions/bright-data-what-is-bright-data-offer) - 1 comment - [What is bright data offer?](https://www.g2.com/discussions/what-is-bright-data-offer) - 1 comment - [View Bright Data pricing details and edition comparison](https://www.g2.com/products/bright-data/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+11%3A40%3A05+-0500&secure%5Bsession_id%5D=ca93945b-ca07-4b07-9f0e-d91d8757c986&secure%5Btoken%5D=3bb9ad6b70bf2dcd10f55cc9406e82d552846d67b7a8b476791f21d91b3d7a1f&format=llm_user) ## Bright Data Integrations - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Claude](https://www.g2.com/products/anthropic-claude/reviews) - [crewAI](https://www.g2.com/products/crewai/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Django](https://www.g2.com/products/django/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [GetSales](https://www.g2.com/products/getsales/reviews) - [Google Cloud AI Infrastructure](https://www.g2.com/products/google-cloud-ai-infrastructure/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Kubernetes](https://www.g2.com/products/kubernetes/reviews) - [LangChain](https://www.g2.com/products/langchain-langchain/reviews) - [Llamaindex](https://www.g2.com/products/llamaindex-llamaindex/reviews) - [Make](https://www.g2.com/products/outfit-make/reviews) - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Openai](https://www.g2.com/products/openai/reviews) - [Playwright](https://www.g2.com/products/playwright/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Redis 2.0 Cockpit](https://www.g2.com/products/redis-2-0-cockpit/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bright Data Features **Functionality** - Diverse Extraction Points - Data Structuring - Consolidation - Cloud Extraction **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking - Customer Demographics - Predictive Analytics **Proxies** - Datacenter Proxies - Static Proxies - Mobile Proxies **Data management** - Data repository - Natural Language Processing (NLP) - Data quality - Automation - Data structuring **Administration** - Data Storage - A/B Testing - Integrations **Functionality** - Proxy Rotation - Server Locations - Traffic Limits - Data Collection **Functionality** - Customized Datasets - Customer support - Real-time data - Complete datasets - Compliance - Plug-ins **Diverse Extraction Points** - Diverse Extraction Points **Administration** - Proxy Management - Proxy Routing - Dashboards & Reporting **Generative AI** - AI Text Generation **Agentic AI - E-Commerce Analytics** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Bright Data Alternatives - [Decodo (formerly Smartproxy)](https://www.g2.com/products/decodo-formerly-smartproxy/reviews) - 4.6/5.0 (652 reviews) - [Oxylabs](https://www.g2.com/products/oxylabs/reviews) - 4.5/5.0 (423 reviews) - [Apify](https://www.g2.com/products/apify/reviews) - 4.7/5.0 (539 reviews)