Brella Reviews & Product Details

I like their sales process. They’re very good at selling their product, and they can offer discounts. Review collected by and hosted on G2.com.

I find the ticketing and registration systems aren’t the best, and every step with Brella feels difficult or only mediocre quality. The onboarding and communication are horrible, and I’ve had a poor experience with customer success and the application itself. Brella took 14 to 15 days to manage the App Store launch, and the app went live just one day before our event. I think they need a better team and need to manage their promises better. Setup wasn’t easy, and I regret switching. Review collected by and hosted on G2.com.

Brella makes event networking genuinely useful by matching attendees based on their interests and goals. The app is easy to use, helps us schedule meetings efficiently, and encourages meaningful connections rather than random networking. Overall, it has significantly improved attendee engagement and increased the value of our events. We use it sporadically for some of our events, depending on the format and needs. Customer support has been great, and the platform integrates easily into our setup. Review collected by and hosted on G2.com.

Some features feel limited and the interface can occasionally feel cluttered during large events. Review collected by and hosted on G2.com.

I use it for tradeshow events that I am attending to pre-book appointments for either before-the-show meetings or on-site. It's great to see the attendance ahead of time. I had a login issue, and Support emailed me back in 3 minutes. After a couple of exchanges, they figured out the fix in under 10 minutes—very fast. Review collected by and hosted on G2.com.

The App seems to self-pick people it thinks I should meet. Not that effective and not the right people. Review collected by and hosted on G2.com.

This platform is exceptional, they allow the beneficiaries to complete the systematization of events with our website and individualize the image of our agenda. At the same time, it has a receptive web browser interface, allowing users to adhere to the content of the event and intervene in meetings from wherever they are. Furthermore, it allows us to integrate Brella with Salesforce, Pipedrive and HubSpot CRM to combine attendee information. The support of the benefit is developed by smartphones, iOS and Android in addition to live chat. Review collected by and hosted on G2.com.

It is an exceptional platform, but it lacks intuition and sometimes its use tends to be frustrating, adding that it does not contain a free system to get to know it a little and be sure that you want to buy it. Review collected by and hosted on G2.com.

- excellent customer service

- Great features

- user friendly

- Great team

- Consideration of customer needs Review collected by and hosted on G2.com.

Nothing - it answers to all of our needs. Review collected by and hosted on G2.com.

1) A very intuitive platform that is easy to use and is focused on getting users to engage with others and book in meetings.

2) It is easy to set up and only takes a couple of days. Review collected by and hosted on G2.com.

A bit restrictive in functionality at times. I hope they start giving the organiser more freedom to change things in the app without compromising on the great design.

Still, there are slight lags and problems when signing on, we have had some attendees struggle to log in at times. I don't see much of any other blocking problem on the platform rather than that point Review collected by and hosted on G2.com.

The intuitive layout. It's easy to navigate right from the beginning. Review collected by and hosted on G2.com.

I wish there were more customizable features, especially on the home screen. It would also be great to be able to send out custom emails within the platform. Review collected by and hosted on G2.com.

Their match-making feature is the best I've seen. The degree of customization you can utilize on the backend makes sure that your meeting participants can find the people they are looking for and get the most out of their attendance. Review collected by and hosted on G2.com.

Sometimes the customer support for attendees is a bit slower to respond than I would like. However, they went above and beyond to address this concern on the days of my event to make sure I had what I needed. Additionally, they've been expanding their North American operations, so this isn't as much of an issue now. Review collected by and hosted on G2.com.

All needed tools are in one platform. The best part is that I have my calendar synch with my PC, as well I can access all my meetings and the events of the summit in one place; there were minor bugs in the earlier versions, but I have seen that all those bugs were solved in the latest version. I don't see a tool in the market for events that cover all the event requirements and meetups like Brella for the moment Review collected by and hosted on G2.com.

Still there are slight lags and problems for signing on safari, I hope to solve them as they did on chrome, I don't see much of any other blocking problem on the platform rather than that point Review collected by and hosted on G2.com.

Brella is a one-of-a-kind tool to enable networking in your events among the attendees. It automates the networking experience and drives great results too. The product has evolved tremendously over the years and stepped up from the features standpoint. Review collected by and hosted on G2.com.

The billing and subscription are a little sales-driven and not product-led. Review collected by and hosted on G2.com.