# BrandMail Reviews
**Vendor:** BrandQuantum  
**Category:** [Email Signature Software](https://www.g2.com/categories/email-signature)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 145
## About BrandMail
BrandMail is a specialized email branding solution developed by BrandQuantum, designed to assist organizations in maintaining a consistent brand image across all email communications. By integrating seamlessly with Microsoft Outlook and Google Workspace, BrandMail empowers employees to create professionally branded emails effortlessly through a single, user-friendly toolbar. This tool provides access to the latest pre-approved content and brand standards, ensuring that every outgoing email aligns with the organization&#39;s branding guidelines. Targeted at businesses of all sizes, BrandMail is particularly beneficial for marketing teams, human resources, and any departments that rely heavily on email as a primary communication channel. The software addresses common challenges faced by organizations, such as inconsistent branding, unauthorized content use, and the complexities of managing email signatures and banners across a large workforce. With BrandMail, companies can ensure that all employees adhere to brand guidelines without the need for extensive training or oversight, thereby simplifying the branding process. Key features of BrandMail include centrally managed, tamper-proof email signatures, banners, and content, which guarantee that all outgoing communications accurately reflect the organization&#39;s branding. The tool also provides comprehensive analytics and reporting capabilities, enabling organizations to track engagement and assess the effectiveness of their email campaigns. Its compatibility with various platforms, including Outlook desktop (from 2010 to O365), O365 Web, Mac, and mobile devices, ensures that users can access the tool on their preferred devices, enhancing flexibility and usability. Moreover, BrandMail supports over 133 languages, making it an ideal choice for multinational organizations that require consistent branding across diverse markets. The software also offers 24/7 user and VIP admin support, ensuring that users have access to assistance whenever needed. This robust support system enhances the overall user experience, allowing organizations to streamline their email branding process effectively. By providing a comprehensive solution that prioritizes brand integrity and communication effectiveness, BrandMail stands out as a valuable tool for organizations aiming to elevate their email communications.



## BrandMail Pros & Cons
**What users like:**

- Users value the **professionalism and uniformity** BrandMail brings, enhancing brand identity and team collaboration seamlessly. (13 reviews)
- Users praise the **outstanding customer support** from BrandMail, highlighting their responsiveness and dedication throughout the experience. (10 reviews)
- Users value the **friendly support** from BrandMail, experiencing attentive assistance and quick resolution of issues. (8 reviews)
- Users praise BrandMail for its **signature consistency** , enhancing professionalism and branding across all email communications. (8 reviews)
- Users express high **customer satisfaction** with BrandMail, praising reliability, seamless support, and effective marketing integration. (7 reviews)
- Users find BrandMail to be **incredibly easy to use** , appreciating its intuitive design and accessible support. (7 reviews)
- Professional Appearance (6 reviews)
- Design Quality (5 reviews)
- Communication (4 reviews)
- Customization (4 reviews)

**What users dislike:**

- Users wish they could easily change their **email signature** on BrandMail and face limitations with other platforms. (3 reviews)
- Users note a **learning difficulty** during setup, especially for those lacking IT skills or tech experience. (2 reviews)
- Users find the **setup process challenging** , requiring time and IT knowledge without departmental support for assistance. (2 reviews)
- Users find BrandMail&#39;s performance **slow** , particularly with updates and syncing, which can hinder user experience. (2 reviews)
- Users find the **banner visibility** within BrandMail challenging, particularly for those less tech-savvy. (1 reviews)
- Users find BrandMail&#39;s interface to be **not user-friendly** , leading to frustration during navigation and usage. (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Navigation (1 reviews)

## BrandMail Reviews
  ### 1. Simple User & Signature Management That Makes Communication More Valuable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacques S. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about BrandMail?**

The simplicity of the platform to manage users, their signatures, and provide them with tools to access that make communications (both internally and externally) more valuable.

**What do you dislike about BrandMail?**

I don’t believe this is necessarily a Brand Quantum issue, but our systems and their integration are quite complex (and maybe unnecessarily so at times). We’ve had complications post-implementation, and it hasn’t helped that we’ve been transitioning our internal IT team—staff who are vital to supporting and resolving these issues.

At times, it feels like there’s a disconnect between us explaining that we have a problem and don’t know how to solve it, and BQ responding that they don’t see any issues, that the issue is within our systems, and leaving it there. Overall, though, their customer service and willingness to help have been great.

**What problems is BrandMail solving and how is that benefiting you?**

We had to main problems: (1) Non-compliance of employees creating custom position titles, having alternative email designs, etc. (2) Limitations for users to leverage the business development opportunities with email signatures. BrandMail helped us centralize email signatures for consistent brand presence and providing a uniformed company look across all communications; and providing tools to apply documentations, images, assets, links, etc. all from the toolbar to better act as brand ambassadors to people we connect with.

**Official Response from Bronwyn  Saks:**

> Hi Jacques,  We're delighted that BrandMail has enabled you to achieve brand consistency and compliance across all your communications for your organization. We look forward to our continuing partnership. 

  ### 2. BrandMail 📧 & Synergy Evolution Partnering With Greatness 🙌🏽

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sihle John N. | Managing Director, Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2024

**What do you like best about BrandMail?**

Great Eager Professionals who are knowledgeable Individuals who are great at Customer Support & Service, who take awesome care with providing reminders and Follow-up calls (Ms. Bronwyn Saks 😁) just to name a few on ensuring ease of understanding the BrandMail product and the number of features available from the BrandMail product range.

**What do you dislike about BrandMail?**

None at this present moment having been using the product for over 12 months now.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail is assisting on allowing our Customers and Future clients have ease of access to linked information to the company via BrandMail Banner feature as well as ease of finding the company.

**Official Response from Bronwyn  Saks:**

> Hi Sihle, Thank you for your positive feedback about our Team. We're delighted that BrandMail has enabled you to achieve brand consistency and compliance across all your communications for your organization. We look forward to our continuing partnership.

  ### 3. Reliable and Professional Email Signature Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about BrandMail?**

The centralised control over email signatures is the standout feature. It allows us to maintain consistent branding across the entire organisation without relying on individual users, and updates can be rolled out instantly. The seamless Outlook integration and ability to include marketing banners also add significant value.

**What do you dislike about BrandMail?**

None that I can think of; it has been reliable, easy to manage, and has consistently met our expectations.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail solves the challenge of inconsistent email signatures and branding across the organisation. It allows us to centrally manage and standardise signatures for all users, eliminating manual updates and reducing errors. This ensures every email looks professional and aligned with our brand, while also saving time and improving efficiency.

**Official Response from Bronwyn  Saks:**

> Thank you Sumit for the positive feedback about BrandMail. We're delighted that BrandMail has enabled you to achieve brand consistency and professionalism across all your communications for your organization.

  ### 4. Excellent Support and Customisations with Brandmail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karen K. | Consultant and Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about BrandMail?**

We have been using brandmail for 3 months now and am really pleased with the support that we received implimenting the product. It is great that we can update employee details via the platform and we appreciate the customisations the team made for us. Our emails look beautiful and all now consistent according to company branding guidelines.

**What do you dislike about BrandMail?**

The set up process in terms of look and feel takes time to refine and some IT knowledge is needed if you do not have an IT department to assist.

**What problems is BrandMail solving and how is that benefiting you?**

We were using centralised email signatures on Microsoft which requires quite a bit of technical knowledge to maintain and the downside was that users could not see their signatures when mailes were sent. Now this is resolved and there are no more duplicate names or greeting lines and our design is stunning!

**Official Response from Bronwyn  Saks:**

> Thank you Karen for your great and positive feedback. We look forward to continuing our partnership and we're delighted that BrandMail supports your company in presenting a strong, consistent brand identity.

  ### 5. BrandMail: exceptional business partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarra I. | Manager Marketing Tech, Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about BrandMail?**

I love the design, the interface, the simplicity, and the client support is incomparable with any other provider I've worked with.

**What do you dislike about BrandMail?**

Nothing comes to mind. I can't wait to work on more projects with them.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail is replacing a very old and cumbersome email signature management platform that allows for users to stray from brand standards and limits the kinds of graphics and designs we can have in our signatures.

**Official Response from Paula Sartini:**

> Dear Sarra, we are so grateful that the quest for email signature perfection has brought us together! You have taught us so much about your market and your input has been invaluable in creating a more equitable BrandMail; catering for the accessibility needs of our clients no matter where in the world they may be. Merci beaucoup!

  ### 6. 8 Years of Exceptional Partnership with BrandQuantum

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tisha M. | Operations Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about BrandMail?**

What I like best about BrandMail is their ability to combine technical expertise with a deep understanding of our brand. They make working together seamless, always provide solutions to challenges, and go above and beyond to ensure nothing feels impossible. 

Their professionalism, creativity, and commitment to excellence make them feel like a true extension of our team.

**What do you dislike about BrandMail?**

Honestly, there’s nothing to dislike about BrandMail. 

The team is highly professional, responsive, and solutions-oriented. I’ve really enjoyed my online sessions with Simon, professional, yet an absolute pleasure to chat with and learn new things from.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail solves the problem of managing and pulling our signatures across both Mac and PC platforms, while also ensuring the brand signature, look, and feel of how our end clients receive communications is consistent and professional. 

This benefits us by saving time, reducing errors, and maintaining a polished, cohesive brand experience.

**Official Response from Bronwyn  Saks:**

> Thank you Tisha for your great and positive feedback. We look forward to continuing our partnership and we're delighted that BrandMail supports your company in presenting a strong, consistent brand identity. 

  ### 7. BrandMail Streamlines Communication and Keeps Brand Consistency on Track

**Rating:** 3.5/5.0 stars

**Reviewed by:** Laylah K. | Operational Administration Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about BrandMail?**

BrandMail has proven to be a valuable tool for maintaining brand consistency and streamlining our communication processes.

**What do you dislike about BrandMail?**

I would like to be able to change my signature at anytime on the platform.

**What problems is BrandMail solving and how is that benefiting you?**

The platform enables us to manage marketing banners effectively, and the integrated "rate our service" feature provides the added benefit of capturing real-time customer feedback.

**Official Response from Bronwyn  Saks:**

> Hi Laylah, We're delighted that BrandMail has enabled you to achieve brand consistency and compliance across all your communications for your organization. 
Should you wish to update your signature on the platform at any stage, our team is available to provide training if needed. 

  ### 8. Supportive and Communicative Team with Great Training

**Rating:** 5.0/5.0 stars

**Reviewed by:** monty m. | Graphic Designer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about BrandMail?**

I appreciate how hands-on and communicative the team is. They support you throughout the entire process and offer training to help you gain a better understanding and become more independent. Additionally, they are very patient with their clients.

**What do you dislike about BrandMail?**

There is nothing about Brandmail that I dislike or find bothersome. In my opinion, they are doing an excellent job!

**What problems is BrandMail solving and how is that benefiting you?**

They are helping our company's email system appear more professional and established. Our email signatures look fantastic and direct people back to the company website, which is great because it encourages more visitors there. I feel they are helping make our emails more than just simple messages.

**Official Response from Bronwyn  Saks:**

> Monty, thank you so much for your positive feedback about BrandMail and our team. We are thrilled that BrandMail is easy to work with to ensure a professional image is achieved across your organization. We look forward to continuing our partnership.

  ### 9. Incredible branding tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Belinda M. | Employee of ATIO contracted to Fluxmans Attorneys - IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 26, 2024

**What do you like best about BrandMail?**

Great support fantastic product, excellent banners. Great for marketing stats

**What do you dislike about BrandMail?**

The mobile tool integration can be more easily accessible

**What problems is BrandMail solving and how is that benefiting you?**

It promotes our Brand.  Easy to roll out new banners, disable users and has good reporting.

**Official Response from Bronwyn  Saks:**

> Thank you Belinda for your great and positive feedback. We are thrilled that you have found BrandMail easy to use and it's been a pleasure working with your professional team. 

  ### 10. BrandMail Brings Uniformity and Professionalism Across Our Organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Taryn M. | Claims Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about BrandMail?**

Our company enjoys the uniformity and professionalism across the organization that the use of BrandMail creates.

**What do you dislike about BrandMail?**

There is nothing particular that we find negative.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail creates a professional representation to our clients we communicate with. It creates uniformity in how we speak to clients and how the brand is presented.

**Official Response from Bronwyn  Saks:**

> Thank you Taryn for the positive feedback about BrandMail. We're delighted that BrandMail has enabled you to achieve brand consistency and professionalism across all your communications for your organization.

  ### 11. A Reliable Tool for Consistent and Professional Email Branding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cristina N. | Marketing Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 11, 2025

**What do you like best about BrandMail?**

When I first joined the company, there was no standard email signature, everyone used their own style. The biggest benefit of using BQ is that it makes all our emails consistent. Now every email looks professional, neat, and matches the company brand.

**What do you dislike about BrandMail?**

When we first started using BQ, it was a bit challenging, especially for team members who aren’t very tech-savvy. Sometimes updates or syncing take a little longer than expected. But once it’s set up, it works really well. The banner tool can be a bit tricky, but the BrandMail team is always helpful.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail makes all our emails consistent and professional and it lets us easily add banners for company messages.

**Official Response from Bronwyn  Saks:**

> Thank you Cristina for your great and positive feedback. We look forward to continuing our partnership and we're delighted that BrandMail supports your company in presenting a strong, consistent brand identity.

  ### 12. Consistency, reliability and customizable even years later!

**Rating:** 5.0/5.0 stars

**Reviewed by:** 🔐 Dylan B. | Technology Security Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about BrandMail?**

We've been a BrandMail client well over a year now, maybe 2, and the platform has been very reliable and continues to evolve. It's about as set it and forget it as you can get unless you want to make changes of course. We're still very satisfied and recommend BrandMail frequently!

**What do you dislike about BrandMail?**

Nothing to add. The BrandQuantum team continues to keep the BrandMail service fresh and industry leading.

**What problems is BrandMail solving and how is that benefiting you?**

Removes end-user configuration and provides consistency across the organization.

**Official Response from Bronwyn  Saks:**

> Thank you Dylan for refreshing your review and for your wonderful client support. 

  ### 13. Works Seamlessly Across All Devices and Email Clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** James S. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 22, 2026

**What do you like best about BrandMail?**

It works on all devices across all email clients.

**What do you dislike about BrandMail?**

Nothing. I'm yet to find anything I dislike.

**What problems is BrandMail solving and how is that benefiting you?**

The signature offers further information to clients which we can track.

**Official Response from Bronwyn  Saks:**

> Thank you James for your great and positive feedback. We look forward to continuing our partnership and we're delighted that BrandMail supports your company in presenting a strong, consistent brand identity.

  ### 14. Effortless Implementation and Customizable Banners

**Rating:** 4.5/5.0 stars

**Reviewed by:** Busisiwe D. | Sales Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about BrandMail?**

It is easy to implement, and the banners can be changed based on what you want to display

**What do you dislike about BrandMail?**

I don’t have any issues at this stage. The system works well for my needs.

**What problems is BrandMail solving and how is that benefiting you?**

Instead of bulk SMS's we now make use of banners to communicate information to clients.

**Official Response from Paula Sartini:**

> Dear Busisiwe, thank you so much for the positive feedback! We're pleased that the banners are easy to change and are helping you drive messages for your clients. Regarding mobile devices, you can simply remove your old, text-based signature. BrandMail automatically adds the new BrandMail signatures and banners to your emails, even those sent from mobile.

  ### 15. Professional look

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lynn M. | ICT Co-ordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about BrandMail?**

It adds a professional look to our emails

**What do you dislike about BrandMail?**

We are very happy with BrandMail and the features that we make use, it would be nice to know if there are any new features that we could make use of

**What problems is BrandMail solving and how is that benefiting you?**

Allows us to schedule our banners

**Official Response from Bronwyn  Saks:**

> Hi Lynn, Thank you for your positive feedback about BrandMail. We would be delighted to schedule a discussion on our added features. 

  ### 16. BrandMail Delivers Seamless Brand Consistency and Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vicki B. | Operations Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about BrandMail?**

I love how BrandMail ensures brand consistency and compliance across all our communications. The centralised database and Brand Resources tab save time by making documents easy to access. Standardised email signatures and banners simplify processes, reduce errors, and enhance our brand's professionalism. The support and studio teams are efficient and reliable, making updates and campaign rollouts smooth and timely.

**What do you dislike about BrandMail?**

Nothing I can identify at since we have started using the tool

**What problems is BrandMail solving and how is that benefiting you?**

Centralised quality tool for our staff

**Official Response from Bronwyn  Saks:**

> Thank you Vicki for the positive feedback about our team. We're delighted that BrandMail has enabled you to achieve brand consistency and compliance across all your communications for your organization. 


  ### 17. Branding my Corporate Emails has never been Easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gareth G. | IT &amp; VoIP Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about BrandMail?**

No matter if I send emails on my iPhone, Laptop or Outlook web app, my emails will always be signed with my corporate signature. There is no manual input required. Emails sent from my iPhone are automatically signed by Brandquantums MS365 connector.

When I got a new PC, I had placed the Brandquantum Windows application into my Microsoft Sharepoint site, and pulled the application from the site to the new PC and run the installer by myself without any input from Brandquantum's Team. I restarted outlook, synced the BRANDMAIL Add-on under Settings to the BQ Africa region and I was up and running again branding all my emails.

Brandquantum's signature automation is incredible, I can easily change or update my contact information/signature within the Outlook BRANDMAIL tab and it syncs immediately. (No time wasted waiting for minor changes)

If we require a full redesign on our email signatures, Brandquantums team always deliver a clean and appealing look to it.

I use BrandMail everyday on every email.

**What do you dislike about BrandMail?**

It is hard to point out something wrong with a product that just works. I have nothing I dislike about the product, as it makes our business look professional.

**What problems is BrandMail solving and how is that benefiting you?**

For starters, our emails don't look like we slapped together some contact information and a basic logo of our company.
Our email signatures were designed by Brandquantum to look professional and capture client's interest into our product offerings which we display in our signatures.
Our signatures look identical across the board, which upholds our image when emailing clients.
Since we are in a Modern Age, we have a QR code link imbedded into our signature, which allows us to share contact information with a simple QR code scan, no physical business cards required.
As I said consistency is what makes our signatures stand out.

**Official Response from Bronwyn  Saks:**

> Gareth, we truly appreciate your positive feedback and thrilled that BrandMail is easy to work with to ensure a professional image is achieved across your organization. We look forward to continuing our partnership.

  ### 18. Email signatures made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kaila L. | Operations Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about BrandMail?**

The setup was simple, and their design team helped brand our email signatures and fine-tune them until they were just right.

**What do you dislike about BrandMail?**

Currently, it has been easy to use and manage, with no issues.

**What problems is BrandMail solving and how is that benefiting you?**

Centralized management of our email signatures used to be a major challenge, but now we have consistent branding across the company with professionally designed, aesthetically pleasing banners.

**Official Response from Bronwyn  Saks:**

> Thank you Kaila for the positive feedback about our team.  We're delighted that BrandMail has enabled you to achieve brand consistency across your organization and it's been simple to set up and manage. 

  ### 19. BrandQuantum Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 13, 2025

**What do you like best about BrandMail?**

The product itself, easy to understand & implement. And of course, the amazing Team we interact with.

**What do you dislike about BrandMail?**

Not much to add here, we've not encountered anything that could not be resolved.

**What problems is BrandMail solving and how is that benefiting you?**

Helps our Group with business email consistency, our signatures are all aligned to our Groups branding.

**Official Response from Bronwyn  Saks:**

> Thank you Pravashni for your great and positive feedback about BrandMail and our team. We look forward to continuing our partnership and we're delighted that BrandMail supports your company in presenting a strong, consistent brand identity.

  ### 20. Amazing company with a magical product and a team of angels

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine F. | Customer Service Advocate, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2025

**What do you like best about BrandMail?**

The BrandMail team is made up of absolute angels (especially Paula and Simon)! The product that they've developed is nothing short of magical and I don't even use all of the features they have available (yet, anyway). It could not have been any easier for me to have my business email signature set up - the BrandMail team was there every step of the way to ensure a smooth integration! My email signature is consistent, on every single email, from every platform, regardless of what application is actually generating the email - it truly is magic! Onboarding new team members is a breeze and retains a consistent brand image for the business. Help is only a few keystrokes away, should I ever need to reach out. On a product that I use every day, several times a day, this is a no-brainer!

**What do you dislike about BrandMail?**

Using the editing software is a bit tricky at first, but the BrandMail team is ready to help if ever needed.

**What problems is BrandMail solving and how is that benefiting you?**

Having a consistent, professional email signature on all emails, across the whole business. I use a marketing application that generates emails and I can rest assured that my email signature will be on every single email sent from that application. I also use an email app that only allows the most generic signature in-app...but with BrandMail, I know that my professional business signature will be on every single email to every recipient. I don't have to worry about brand consistency when adding a new team member - BrandMail takes care of that for me!

**Official Response from Bronwyn  Saks:**

> Thank you Christine for your wonderful, positive words and we so enjoy working with you.  Thrilled that BrandMail has created magic for your company team. 

  ### 21. Simple, Intuitive, and Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sonke D. | Head: Stakeholder Management &amp; Communications, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about BrandMail?**

It is simple, intuitive and convenient. The support is also extremely accessible and helpful.

**What do you dislike about BrandMail?**

I have nothing negative to add. I am happy with the service.

**What problems is BrandMail solving and how is that benefiting you?**

It has allowed our organisation to have a consistent and professional looking email signature across all employees.

**Official Response from Bronwyn  Saks:**

> Thank you Sonke for your great and positive feedback. We look forward to continuing our partnership and we're delighted that BrandMail supports your company in presenting a strong, consistent brand identity.

  ### 22. All Company Templates in One Place—Easy Access and Sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about BrandMail?**

That all company templates and documents can be found in one place, making it easier for staff to access and shre with clients

**What do you dislike about BrandMail?**

Don't have any dislikes as I have had not problems working with it

**What problems is BrandMail solving and how is that benefiting you?**

Easy document control,

**Official Response from Bronwyn  Saks:**

> Thank you Christelle for your great and positive feedback. We are thrilled that you have found BrandMail and it's features easy to use for your team. 

  ### 23. Step Change Efficiency, Consistency and No more errors!!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa L. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about BrandMail?**

Re-using content used to be a big challenge because
1) personal data would be incorrectly left in
2) it would be pasted into different documents with different styles and would look yuck
3) My teams didn't know where to find great examples I'd created because it was buried somewhere in a client's folder
4) context wasn't adjustable (single vs married, children vs not)

With Brand Mail, I can enter the client's name and it's re-used everywhere, the templates are so easy to create that I"ve made context specific templates, and the styles are locked in and transportable.  This makes it highly efficient, saves me time and embarrasment and I trust that it's acurate.  And each time I find a new way of doing things, I can just upload and everything's easily available to everyone.

So, in the end, it removes the dependency on me, and the result is that it's like i've cloned myself to more people.

It was super easy to install and integrate into our existing life because we're Microsoft Office dependent(I am the tech department!), and the customer support has been phenomenal - with the Brand Quantam team building us little help videos that we can access from our toolbar.  I use it every day now, and am so excited to build it out to every area of our business.

**What do you dislike about BrandMail?**

I haven't yet come across any downsides..

**What problems is BrandMail solving and how is that benefiting you?**

Re-using content 
Accuracy
Style and Brand consistency
Knowledge / content library of best documents
Personalisation
Lifting the standard of work in the organisation so it isn't key person dependent.

**Official Response from Bronwyn  Saks:**

> Thank you, Lisa, for your valuable feedback. We're pleased to know that BrandMail is supporting your organization in presenting a professional image in every interaction. 
We look forward to working with you to leverage  additional features BrandMail has to offer. 

  ### 24. Easy, Effective, Affordable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah J. | Deputy Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about BrandMail?**

Using BrandMail has easily upped our game. When I was hired, email signature standards didn't exist. Signatures featured a mismatched array of personal preferences. That approach didn't lend itself to confidence befitting a public agency responsible for managing many millions of taxpayer dollars. 

I researched options. Many were expensive, onerous, or didn't meet our security requirements.

Enter BrandMail. It meets government and financial industry security standards; they let us test and try the software before we committed; they didn't upcharge for extra training or support; they're affordable, flexible, and available for phone and desktop. Each user even gets a digital business card that can allow extra personalization. 

BrandMail easily conveys professionalism to the public and helps reinforce the image of reliability. They make us look good!

**What do you dislike about BrandMail?**

Frankly, using BrandMail has been a dream. The hardest part of the decision was doing my due diligence by investigating so many services. The actual decision--and selling it to my boss--were the easy parts.

**What problems is BrandMail solving and how is that benefiting you?**

Lack of forced compliance with email signature standards led to rampant use of creative license. While no individual signature was objectionable, the lack of uniformity did nothing to build confidence in the organization. BrandMail's forced compliance--and our ability to allow users to edit pre-selected fields--helped us strike the right balance of uniformity and user-defined exceptions.

**Official Response from Bronwyn  Saks:**

> Sarah- we truly appreciate your wonderful feedback. We're thrilled that BrandMail is helping you achieve a unified and professional brand presence throughout your organization. 

  ### 25. Efficient assistance from Brandmail with branding changes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Judy G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2023

**What do you like best about BrandMail?**

BrandMail provided our company with a unique, professional-looking branded e-mail signature that we are proud to use in all our correspondence as it reflects who we are as a business.  We recently needed to make a few changes to our signature content, and it was efficiently done within a few hours.  We are very happy with the end-result.

**What do you dislike about BrandMail?**

There is nothing to dislike about BrandMail.  From our first contact with Brandmail to the deployment of our branded company signature it was a pleasure to deal with their team.  2 years later we are still delighted with the product and efficient support from Brandmail.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail helped us to implement a  professional signature throughout our workforce, which embodies our company standard of excellence and integrity, thus reinforcing the professionalism and ethics of our business and enabling our valued customers to view us more positively.

**Official Response from Paula Sartini:**

> Thank you so much for your feedback, Judy! As a business which helps other businesses with their telecommunications needs, we are so pleased that you have found BrandMail to offer you the ability to present your organization as professional across all your email correspondence. It's a pleasure working with your professional team. 

  ### 26. Excellent customer service and technical prowess

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 29, 2025

**What do you like best about BrandMail?**

Their fast responses to any of my inquiries.

**What do you dislike about BrandMail?**

Nothing, their excellent customer service and attention to detail are wonderful.

**What problems is BrandMail solving and how is that benefiting you?**

Customizable email signature banners

  ### 27. Very good tool for signature management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aïcha B. | Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2022

**What do you like best about BrandMail?**

New features very enjoyable and efficient and pleasant customer service!

**What do you dislike about BrandMail?**

The Integration with Gmail is still awaited.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail allows the management and standardization of the signatures of all employees.

**Official Response from Paula Sartini:**

> Dear Aicha, thank you for all your feedback. You have been very patient with our language differences, and we are so happy that we could help you with your requirements ;-) You will be the first to know when our full BrandMail add-in for Google is ready. Merci beaucoup!

  ### 28. Seamless service from BrandMail!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2025

**What do you like best about BrandMail?**

Working with the BrandMail Team is seamless. As soon as a request is sent to the team via email, the ticket is logged and the request actioned and implemented within the timeframe requested, if not before. They are helpful with giving advice and recommendations to improve marketing via their platforms. The way in which our marketing is integrated within our 6 campuses enables us to get our marketing message out there more effectively and reach a wider audience.

**What do you dislike about BrandMail?**

Honestly, I have not had a reason to dislike anything about BrandMail, or their Team.

**What problems is BrandMail solving and how is that benefiting you?**

They enable us to get our marketing message out there more effectively and reach a wider audience.

  ### 29. BrandQuantum Signature Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | I.T Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about BrandMail?**

Their Signature and how protected it is from anyone making changes or copying. Their email solution is easy to manage and is very user friendly.

**What do you dislike about BrandMail?**

i cannot find a reason to dislike BrandMail. it is very easy to install and manage.

**What problems is BrandMail solving and how is that benefiting you?**

Stopping users from copying and editing their own email signatures.

**Official Response from Bronwyn  Saks:**

> Thank you Kevin for your positive feedback. We are pleased that you found BrandMail easy to manage and user friendly. 

  ### 30. We love Brandmail!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about BrandMail?**

I love BrandMail's customer service. I've only been on the platform for a short period of time, but they have been so helpful every step of the way. 

I also feel that BrandMail is a perfect fit in regards to what I was looking for. That is something that allowed me to have our company signatures easy to manage, and sync company wide. 

Update 11/17/24: I just wanted to update my review after using Brandmail for over a year. We are still using the platform, and we love it! Tech support is top-notch, although we haven't had any problems with their software. They've helped us with other issues regarding our DMARC and SPF settings. We ran into an issue with them and they helped us correct it, which was wonderful. They didn't have to do that as it didn't have anything to do with them.

**What do you dislike about BrandMail?**

To this point, I don't dislike anything about Brandmail. They have met every expectation I've had and then some.

Update 11/17/24: There is still nothing I have issue with. Brandmail is performing as expected without issue.

**What problems is BrandMail solving and how is that benefiting you?**

We had gone through many email signatures for years. I really wanted something that worked off a database, so we could have signatures across email addresses sync up, and also update easily as needed. BranMail filled this need perfectly, and solved this issue, which had been going on for many years.

  ### 31. Brandmail Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about BrandMail?**

We use BrandMail every day at our offices.

The software performs tasks quickly and is easy to use. It allows for easy customizations and adjustments when sending emails.

The support team is always ready to assist.

**What do you dislike about BrandMail?**

We haven't encountered any issues ever since we started using the software.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail automates repetitive tasks that we have every month (for example, sending out email to our clients to forward us bank statements at the beginning of every month)

  ### 32. BrandMail has made it so much easier for us to keep our email branding consistent and professional.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2025

**What do you like best about BrandMail?**

The ability to update signatures and banners across the team in one place is a huge time-saver, and it ensures that every email reflects AST's brand perfectly.

**What do you dislike about BrandMail?**

One downside of BrandMail is that not everyone will click on the email signature to view our BrandMe page. While it’s a great way to showcase company info and links, its impact really depends on whether recipients actually engage with it.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail tackles issues like inconsistent email branding, the hassle of updating signatures manually, and ensuring emails look professional. It makes it easy to keep everything consistent across the team.

  ### 33. Exceptional Email Signature Software & Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett S. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about BrandMail?**

We have been utilizing BrandQuantum's software for several years, and it has consistently proven to be an invaluable asset to our organization. The leadership, engineering, and support teams are extraordinarily responsive and helpful in planning the deployment of the software and answering our technical questions.

BrandQuantum has also been flexible and creative in helping us identify how to design and configure our signatures for our unique needs. Everything from helping us work through allowing users to customize certain aspects of their signature to troubleshooting unique situations such as executive assistants who needed to communicate on behalf of our executive team.  

Once implemented, the software has allowed our internal IT team to onboard new team members more efficiently and easily make company-wide adjustments to everyone's signature as our brand, vision and needs evolve.

**What do you dislike about BrandMail?**

Nothing to report here. If you're browsing reviews to decide on email signature software for your business, stop now and proactively schedule a meeting with the BrandMail team.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail has significantly improved our IT team's efficiency in onboarding new team members and seamlessly implementing company-wide updates to email signatures as our brand, vision, and needs evolve. Whenever we've required changes or updates, their team has been incredibly helpful in making it happen.

**Official Response from Paula Sartini:**

> Dear Brett, thank you so much for your feedback and constructive input to continuously improve our brand consistency suite. We value our long-standing relationship and look forward to our ongoing journey together.

  ### 34. Great suport and easy to use system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shamila C. | Head of Organisational Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2024

**What do you like best about BrandMail?**

BrandMail was introduced to our school via our Marketing department.  Their aim was to ensure that our email signatures were highlighting our brand, and promoting any upcoming events using the banner option.  The implementation was seamless and easy for our IT department to maintain on their own via our Active Directory.  However, if we did get stuck on any aspect the customer support team were only an email or call away.  Their prompt support ensured that there were no frustrations on our end.

**What do you dislike about BrandMail?**

Nothing that comes to mind at the  moment.

**What problems is BrandMail solving and how is that benefiting you?**

Consistency with signatures, designations and contact information.

**Official Response from Bronwyn  Saks:**

> Shamila, It's a real pleasure working with your team. We look forward to continuing our partnership and our team is available to assist whenever needed. 

  ### 35. Amazing product and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon W. | IT Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about BrandMail?**

Well documented product and a good value for our company.

**What do you dislike about BrandMail?**

Microsoft was a bit slow with updating but they are always problematic, not surprising.

**What problems is BrandMail solving and how is that benefiting you?**

Consistent and professional signatures across all users.

**Official Response from Bronwyn  Saks:**

> Thank you for your great feedback.   We are pleased that BrandMail is easy to use and  all your users enjoy consistent and professional signatures!

  ### 36. BrandMail is so simple to use for such a powerful branding tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about BrandMail?**

The most helpful part of BrandMail is their support staff.  Paula and Simon made the implementation process quick and painless.  Their processes and procedures had our email signatures up and running in almost no time.  They are awesome to work with and respond very quickly to questions or concerns.  

There are so many things to like about BrandMail, the professional graphics and links that can be incorporated into the email signature.  The ability to have multiple banners to share information and marketing events.  But for me it always comes back to the people and the exceptional customer service they provide.  Our marketing team needed a custom banner for an event, so we reached out to Paula, and in no time at all her team produced an amazing banner based on our marketing literature.

**What do you dislike about BrandMail?**

I honestly can't think of something that I dislike about BrandMail.

**What problems is BrandMail solving and how is that benefiting you?**

Thanks to BrandMail we have complete control over the email signatures of all our users.  Before we partnered with BrandMail consistency was a big issue.  Users would create their email signatures all using different fonts, colors and graphics.  Our company’s email signatures lacked constancy and professionalism.  Some users didn’t even use an email signature.

  ### 37. Good Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about BrandMail?**

More consistent email signatures, across board all of the employees have the same signature.
Easy to use

**What do you dislike about BrandMail?**

To incoporate the signature to be used on other email platforms like Gmail

**What problems is BrandMail solving and how is that benefiting you?**

Problems BrandMail Solves:
Our signatures are all untified and professional across all departments.
Easy to keep signatures updated wihtin organization for example staff promotions
BrandMail automatic updates keeps info accurate and updated

  ### 38. Brandmail Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matthew S. | Managing Director - Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2021

**What do you like best about BrandMail?**

Brandmail by the team at BrandQuantum has been a great addition to our software toolkit. The deployment of consistent high quality email signatures, focused banners and brandme pages were incredibly important for a new organization starting up and building brand consistency. Above and beyond the product, the Brandmail team have been great to work with: from understanding our business, and our requirements, to being supportive, flexible, and proactive in helping us achieve our goals.
Practical and useful functionality continues to be added to improve the front end user experience and the backend administration.
We look forward to continuing working with them and exploring new products and functionality.

**What do you dislike about BrandMail?**

Nothing to report
                      .

**What problems is BrandMail solving and how is that benefiting you?**

From a technical perspective, the seamless integration with Microsoft Outlook, mobile support, SSO support and centralized deployment and management were key factors in selecting and rolling out the Brandmail product.

**Official Response from Paula Sartini:**

> Thank you for all your feedback, Matt. Your business has such a bright future and we are so happy to play a small role in building your financial services brand. Thank you for the trust and total professionalism in managing this journey together as well as the technical input and ideas. We always welcome those!

  ### 39. Brandmail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2025

**What do you like best about BrandMail?**

Their support team is world class and their functionality is second to none. Integration and onboard was also very easy.

**What do you dislike about BrandMail?**

Ease of sue. UI on their backend could be more streamlined and user friendly so it's easier to navigate.

**What problems is BrandMail solving and how is that benefiting you?**

Marketing, brand awareness and professional presentation

  ### 40. Love the template functionality.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about BrandMail?**

I’ve been using BrandMail for some time now, and I must say, the template function is a game-changer. The ability to add attachments automatically with a template saves me a considerable amount of time and effort. We appreciate the company-wide template sharing feature. It ensures that everyone in the company is on the same page, promoting consistency and accuracy in our communications. The best part? When a template needs an update, it can be done in one location, and it automatically updates everyone’s template. This means our company always sends out the most current and accurate information. I highly recommend BrandMail for any organization that values efficiency and consistency in their email communications.

**What do you dislike about BrandMail?**

I have not tapped in to all the features yet, but want to! I just need more time!

**What problems is BrandMail solving and how is that benefiting you?**

Consistent emails and able to share across our team.

  ### 41. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angelique A. | Communications Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about BrandMail?**

BrandMail provides a top-notch, fast service; I appreciate their creativity and attention to detail; and their people are great: customer support is tops and they always go above and beyond for us.

**What do you dislike about BrandMail?**

There is nothing I dislike about the product or company.

**What problems is BrandMail solving and how is that benefiting you?**

It enables us to promote events and show our feathers, quickly and visually.

**Official Response from Paula Sartini:**

> Dear Angelique, we LOVE working with your team. The school is committed to excellence, and we love that you have chosen us as your partners to help communicate with your stakeholders. Keep up the amazing work and we'll be right here to support you along the journey!

  ### 42. Ease of Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Riaan D. | Business Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about BrandMail?**

It's simplicity is rivaled to none, I have not encountered any other software offering the complexities yet easiest way to populate a professional signature. To implement costs a few input fields to be populated and once you have the toolbar add-on installed in Outlook, nothing else is needed. The sophistication in the simplicity is what does it for me

**What do you dislike about BrandMail?**

Nothing to be honest, I could not function without it

**What problems is BrandMail solving and how is that benefiting you?**

knitting together various aspects of my job function in one simplistic banner. I have to mention that the support received especially from Paula  has been phenomenal

  ### 43. The perfect combination of simplicity and functionality, backed by a superstar team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** PR d. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 09, 2023

**What do you like best about BrandMail?**

The platform makes it easy to ensure uniformity from emails to documents and is packed with great features.

**What do you dislike about BrandMail?**

We have not experienced any issues thus far. The support is excellent.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail keeps all our email correspondence professional regardless of the device you are using.

**Official Response from Paula Sartini:**

> Thank you PR for your great and positive feedback. You are a wonderful administrator, and we are so pleased that you have found our platform easy to navigate and work with when setting up all your users. We look forward to working with you to leverage all the additional features BrandMail has to offer!

  ### 44. BrandMail - Brand consistency combined with client service excellence!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicole P. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about BrandMail?**

Extremely client-centric and responsive. Focused on building a partnership, not just securing a new client.
Brand consistency and design ideas.
Problem resolution and onboarding support (we had an especially hard use case with multiple email aliases that did not function well in MS Office).
Relentless at problem resolution (as it related to our use case).
A well-designed and intuitive platform that will scale with your firm's growing needs.

**What do you dislike about BrandMail?**

That I did not find them sooner - it is a wonderful solution.

**Recommendations to others considering BrandMail:**

Great solution - an amazing team. 
You'd be missing a tremendous opportunity if they are not part of your short list for consideration.

**What problems is BrandMail solving and how is that benefiting you?**

We are a specialty lender in the legal sector, operating within a multi-brand platform. 
When we migrated from google to MS Office earlier this year, it quickly became evident that the infrastructure did not allow for multiple email aliases and brand signatures to work within our platform. 
The migration was difficult and this created a huge issue with client engagement and correspondance, along multiple brand lines.
MS Office could not accommodate what we had in place with google - their workaround was cumbersome and created many extra, tedious steps for our Client Service Team, to send and reply to emails.
BrandMail, incredibly and thankfully, solved all of our problems.

  ### 45. Fantastic Product, Integration and Technical support.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2024

**What do you like best about BrandMail?**

BrandMail has completely transformed the email branding experience at our company. Seamlessly integrated into Outlook, some users are not even aware that it is not part of the Outlook package. 
BrandMail makes it incredibly easy for my users to access brand standards and approved content, ensuring that communication aligns perfectly with our brand identity. The platform's user-friendly interface and intuitive design make it a breeze to create consistently branded emails with no hassle. Additionally, the wealth of features offered by BrandMail allows us to customize our email templates with ease, ensuring that each communication reflects our brand's unique personality and professionalism.

As a Tech user, I can vouch that thier support structure and tecnical expertise is spot on.
It's always a pleasure to give a tour of this product to a new onboard.

**What do you dislike about BrandMail?**

As I write this, I realise this is actually an exellent part of the service.
I have some users who by choice are only using the Signiture, with Brandmail taking away any formatting inconsistancies and allowing us as Admins to push our latest branding and purpose staments to them without the need for user action.
Users can get as much or a little use from Brandmail as they like, it is completley unintrusive to the user.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail makes it incredibly easy for my users to access brand standards and approved content, ensuring that communication aligns perfectly with our brand identity. The platform's user-friendly interface and intuitive design make it a breeze to create consistently branded emails with no hassle. Additionally, the wealth of features offered by BrandMail allows us to customize our email templates with ease, ensuring that each communication reflects our brand's unique personality and professionalism.

  ### 46. End product very usefull and easy to use. The setup can be a bit scary it needs a business owner

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jan B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about BrandMail?**

We like the use of the Signature. It drives unity. We are starting to use the build-in Templates

**What do you dislike about BrandMail?**

Feel like Maintenance and new development always need the assistance of BQ

**What problems is BrandMail solving and how is that benefiting you?**

Template management and branding

**Official Response from Paula Sartini:**

> Thank you, Jan! We appreciate your ongoing support. We are always here to assist and support the team. Feel free to reach out for additional training for your team and to explore our Knowledge Base for tips and tricks as well as the latest resources for administrators. 

  ### 47. You won't find anyone better

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about BrandMail?**

The BrandMail team is incredibly responsive and works diligently to address any and all concerns. They listened to my needs and made recommendations based on my unique circumstances. Their insights and knowledge was priceless, helping to guide me through the process and make decisions I didn't feel qualified to make on my own. We had some issues due to my email client and they went out of their way to find a solution.

**What do you dislike about BrandMail?**

There is literally nothing to dislike! In my opinion there are no downsides to working with BrandMail.

**What problems is BrandMail solving and how is that benefiting you?**

Apple was creating an incredible headache for me because my email signature was showing up as a huge file in other's people's inbox. Not only did they solve this problem, but they gave me added useability with clickable banners and links. I have the flexibility to adapt and change when necessary, and am in control of every aspect of my signature. I've been live for just over one month and have already had many people comment on how professional my signature looks.

  ### 48. BrandMail has significantly brought down time to change our signatures and increased our brand name.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Achmad G. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2024

**What do you like best about BrandMail?**

The ease of use / implementation to onboard a new employee with regards to the email signature setup along with the quick time it takes to change the email signature to a new one and sync it through to all devices. The customer support is greatly appreciated with speedy replies.

**What do you dislike about BrandMail?**

I Cannot confirm anything specific that i do not like about BrandMail, My staff has not brought forward on any downsides as of yet.

**What problems is BrandMail solving and how is that benefiting you?**

Bringing down the time it takes to change email signatures of users across the company and having brand consistency.
This is benifitting us by allowing us to spend the time it used to take us to onboard email signatures into something else.

  ### 49. Great onboarding process and professional branding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dina F. | Editor, Religious Institutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about BrandMail?**

Our company is very happy with the professional branding of our emails. It's definitely an upgrade in professionalism and marketing, and the shared templates have proved useful for multiple departments. We have a complex setup, with multiple offices internationally and BrandMail is able to accommodate easily.  Paula has been especially devoted and helpful in getting us up and running and happily making all the tweaks requested by upper management. Simon has been an excellent technical resource, walking me through installation challenges and other hiccups.

It has been relatively easy to teach my coworkers how to use BrandMail and they are using the templates frequently, which streamlines and provides consistent communication with our clients.

**What do you dislike about BrandMail?**

I would love to see BrandMail offer the ability to copy templates between toolbars/companies. This would make my job as an admin a little bit easier. We did have some technical IT challenges with BrandMail installation, but these were likely due to specific parameters of our server and remote setup.

**What problems is BrandMail solving and how is that benefiting you?**

BrandMail has solved the problem of employees having inconsistent signatures, styles, fonts and content. We now present a unified branded email across our international offices and to all clients.

**Official Response from Bronwyn  Saks:**

> We are thrilled that OK Kosher is happy with BrandMail for your email branding and thank you for your positive feedback. We love partnering with your company and our team is available to assist at any time. 

  ### 50. BrandMail has been an awesome solution for our email signatures!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lauren H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 21, 2023

**What do you like best about BrandMail?**

We looked at a few different email signature softwares, but ended up going with BrandMail because of their focus on design, user-friendliness, and their general responsiveness! They were super quick to draft up beautiful signatures and get us started on a trial. Set-up with our workspace was a breeze; Simon walked us through how it works so we can change things if we need but also don't have to struggle through a bunch of written directions just to get going.
What's truly amazing is how responsive they continued to be even after set-up and trial was over! Any time we have an issue, I'm amazed at the speediness of responses and how quickly things are resolved. They make sure we feel comfortable bringing up any problems and have so much enthusiasm to help out. I truly recommend BrandMail and their team!

**What do you dislike about BrandMail?**

BrandMail is more than I could ask for in terms of signature software; I can't think of any downsides that you wouldn't experience with other companies. Technology always requires working out kinks; what makes it easiest is having people to work with who are knowledgable and excited to help, and BrandMail definitely provides that!

**What problems is BrandMail solving and how is that benefiting you?**

We decided to look into signature software because with 60+ employees that all need signatures, the ones we had been (manually) making over the years became extremely inconsistent and time-consuming to create. We wanted signatures that looked the exact same in font size, placement, and content regardless of the team member you are corresponding with, minus the time and effort needed to create that. Not to mention, adding the above-mentioned home-made signature PDF file to an email can often direct it to spam, so we wanted to get something that would embed the signature in the email so it isn't flagged as having an unknown attachment.
Now with BrandMail, all I have to do is log into the console and add the team member's details and it does all the rest.


## BrandMail Discussions
  - [What are the benefits and challenges of using BrandMail for email branding, and what features do you find most valuable?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-brandmail-for-email-branding-and-what-features-do-you-find-most-valuable)
  - [What is BrandMail used for?](https://www.g2.com/discussions/what-is-brandmail-used-for)
  - [What other Email Signature solutions are comparable with BrandMail?](https://www.g2.com/discussions/43227-what-other-email-signature-solutions-are-comparable-with-brandmail) - 1 upvote

- [View BrandMail pricing details and edition comparison](https://www.g2.com/products/brandmail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+15%3A58%3A59+-0500&secure%5Bsession_id%5D=a9e2ea9c-2765-411a-98bd-4130e5ef231b&secure%5Btoken%5D=ffea0c79e6e7ada4123ad15c9ea147757cf0df0f58f374fc38cd444008a45492&format=llm_user)
## BrandMail Integrations
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)

## BrandMail Features
**Email Signature Design**
- Designed Templates
- Advanced Template Customization
- Image Editor

**Email Signature Management**
- Departments
- Auto Updates
- Email Distribution
- Collaboration

**Email Signature Marketing**
- A/B Testing
- Banner Advertising
- Account-Based Marketing
- Analytics Tracking

**Integrations**
- Marketing Automation Integrations
- Email Software Integrations

**Platform Additional Functionality**
- Editor Rights
- Mobile Compatibility
- Cloning

## Top BrandMail Alternatives
  - [CodeTwo Email Signatures 365](https://www.g2.com/products/codetwo-email-signatures-365/reviews) - 4.8/5.0 (1,690 reviews)
  - [Exclaimer](https://www.g2.com/products/exclaimer/reviews) - 4.5/5.0 (1,287 reviews)
  - [NEWOLDSTAMP](https://www.g2.com/products/newoldstamp/reviews) - 4.7/5.0 (429 reviews)

