Bord Reviews & Provider Details

Bord is an end to end IT asset lifecycle management platform and operational partner for companies with distributed, remote, and hybrid teams. We help organizations buy, deploy, manage, support, recover, and responsibly dispose of employee technology across Latin America. By combining software, local infrastructure, logistics, IT services, and specialized support in one solution, Bord gives companies a simpler and more reliable way to manage every device from its first purchase to its final destination. Managing employee equipment across multiple countries is rarely just a shipping problem. It involves local purchasing, taxes and billing, inventory control, device preparation, employee coordination, storage, technical support, warranties, data security, asset recovery, and end of life decisions. When these activities are spread across different vendors, spreadsheets, inboxes, and internal teams, companies lose visibility, employees wait longer, costs increase, and valuable assets are forgotten. Bord centralizes that entire operation through one platform, one coordinated workflow, and a network built to execute locally. Device procurement and marketplace. Companies can purchase laptops, Apple devices, monitors, phones, accessories, and other technology for employees in Latin America & additional global markets. Bord's marketplace makes it possible to source equipment locally, compare available options, avoid unnecessary international shipping, customs delays and fragmented vendor management. Depending on the operation, customers can use local or international billing and choose the purchasing model that best fits their financial and operational needs. Our Buy & Hold service allows organizations to purchase equipment in advance and keep it safely stored until a new employee, replacement request, or business need arises. This helps reduce onboarding times and gives growing teams ready to deploy inventory without filling offices or asking employees to hold spare devices. Bord is an Apple Business Partner and an official partner of Lenovo and Dell, giving customers access to leading business devices through a trusted regional provider. These partnerships help companies standardize equipment, purchase locally, access commercial support and warranties, and deploy devices with the configurations, enrollment, and lifecycle services their teams require. Employee onboarding and device deployment Bord coordinates the complete equipment onboarding process, from order creation and inventory assignment to preparation, delivery, and confirmation. Devices can be configured before shipment according to each company's requirements, including operating system setup, enrollment, security policies, applications, accounts, and mobile device management. Through MDM and enrollment services, IT teams can apply controls from the beginning of the device lifecycle instead of depending on employees to complete critical setup on their own. Before delivery, Bord can validate employee information, coordinate availability, prepare the equipment, and manage last mile logistics. Employees receive the devices they need at the agreed location, while internal teams can follow the order and maintain a clear record of what was delivered, to whom, where, and when. This creates a better first day experience for employees and reduces the repetitive coordination normally handled by HR, IT, Procurement, Finance, and Operations. Asset management, inventory, and traceability The Bord platform provides centralized visibility over company equipment, including device details, serial numbers, employee, location, condition, service history, and lifecycle status. Teams can see which assets are in use, stored, in transit, under repair, awaiting recovery, or ready for reuse. This replaces disconnected spreadsheets and informal follow ups with a shared source of truth for technology operations. Bord's traceability helps companies answer practical questions quickly: What device does each employee have? Where is it located? Has it been delivered? Is it enrolled? Is it available for reassignment? Does it require repair? Was it recovered after an offboarding? Has its data been securely erased? What value can still be recovered from it? With clearer information, teams can make faster decisions, reduce unnecessary purchases, improve asset utilization, and lower the risk of devices remaining in unknown or inactive states. Storage, logistics, and relocation Bord manages secure storage and inventory handling for new, used, spare, and recovered equipment. Companies can maintain available stock closer to their employees and deploy devices when they are needed. Bord also coordinates deliveries, pickups and relocations between employees, offices, and storage locations, taking into account the operational requirements of each country. For companies with distributed teams, employee movement is constant. People join, change cities, relocate, receive replacements, switch roles, or leave the organization. Bord helps manage these changes without forcing internal teams to build a new logistics process for every location. Whenever possible, equipment is purchased, stored, supported, and reused locally, reducing customs exposure, international freight, delays. IT support, repairs, warranties, and replacements Bord Care helps companies support employees when a device stops working or no longer performs as expected. The service can include initial diagnosis, technical assistance, repair coordination, warranty management, and replacement logistics. Instead of leaving each employee to find a local repair shop or asking an internal IT team to coordinate unfamiliar vendors from another country, Bord organizes the case and keeps the equipment lifecycle connected to the asset record. Employee offboarding and equipment recovery Recovering devices after an employee leaves is one of the most difficult parts of managing a distributed workforce. Bord coordinates offboarding directly with the employee or authorized contact, validates the pickup information, manages local collection, and routes the equipment to storage, inspection, repair, reassignment, buyback, recycling, donation, or secure destruction. Secure data erasure and device preparation Bord offers secure data erasure using professional tools and processes aligned with recognized standards such as NIST SP 800-88. Customers receive a certificate documenting the erasure process, creating evidence for internal controls, audits, security reviews, and compliance requirements. After data is removed, equipment are inspected, graded, repaired, prepared, and returned to usable inventory. This allows companies to separate the employee offboarding event from the final device decision: a recovered laptop may be reassigned, stored, sold through buyback, donated, recycled, or destroyed according to its condition and the organization's policy. Bord helps make each path operationally clear and traceable. Buyback and value recovery Through Bord Buyback, companies can sell eligible used equipment and recover residual value from devices they no longer need. Bord coordinates the initial information review, quotation, pickup, serial number validation, technical inspection, condition grading, final offer, and transaction. This gives companies a structured alternative to leaving obsolete equipment in storage or managing individual resale processes. Responsible end of life options Not every device should be resold or reused. Bord supports responsible recycling, donation, physical destruction, and other disposition paths when equipment has reached the end of its useful life or must be handled according to a specific company policy. The goal is to make the final stage of the technology lifecycle as organized and visible as procurement and deployment. Built for the teams behind the employee experience The platform and service model are designed for companies that are growing across countries, hiring remote talent, opening new markets, consolidating technology operations, or trying to regain control of a fragmented equipment process. Customers can use Bord for a single stage, such as device procurement, IT logistics, storage, offboarding, or buyback, or manage the complete lifecycle through one integrated partner. Local execution with global reach Latin America requires real local operating knowledge. Purchasing rules, billing, geography, delivery networks, employee documentation, warranty processes, and recovery logistics vary from country to country. Bord combines regional specialization, local infrastructure, and a broader international network to help companies operate consistently without treating every new location as a separate project. Why companies choose Bord? Bord reduces the operational complexity of managing technology for distributed teams. Customers gain one place to coordinate device procurement, marketplace purchases, employee onboarding, equipment delivery, IT asset management, inventory storage, MDM and enrollment, technical support, repairs, warranties, replacements, relocations, offboarding, asset recovery, certified data erasure, buyback, recycling, donations, & destruction. The result is greater visibility, faster execution, fewer manual follow ups, lower vendor fragmentation, better employee experiences, stronger asset control, improved security, more opportunities to reuse equipment, and clearer recovery of residual value. Bord turns a collection of disconnected tasks into one managed IT asset lifecycle. From the moment a company needs to equip an employee to the moment that device is reassigned, resold, recycled, donated, or destroyed, Bord keeps the operation moving and the information connected. Our purpose is simple: help companies give every employee the technology they need, wherever they work, while maintaining control over every asset and every stage of its lifecycle. Built for global operations.