--- title: Boost.ai Reviews meta\_title: 'Boost.ai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 39 reviews by the users' company size, role or industry to find out how Boost.ai works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 39 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- ### Boost.ai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Boost.ai's platform to have a **straightforward and intuitive interface** , making it easy to use and master. [(20 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383894&qs=pros-and-cons#reviews) Users value the **intuitive interface and rich features** of Boost.ai, promoting seamless chatbot and voicebot integration. [(17 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384108&qs=pros-and-cons#reviews) Users appreciate the **helpfulness** of Boost.ai's support team, enhancing project success and user satisfaction. [(17 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384065&qs=pros-and-cons#reviews) Users commend Boost.ai for its **excellent customer support** , enhancing collaboration and responsiveness in their implementations. [(16 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384195&qs=pros-and-cons#reviews) Users commend Boost.ai for its **exceptional customer support** and effective tools that enhance service and experience. [(13 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383674&qs=pros-and-cons#reviews) Users find certain features of Boost.ai **hard to use and unclear** , affecting the overall experience and performance. [(8 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383644&qs=pros-and-cons#reviews) Users find the **AI limitations** in Boost.ai challenging, particularly regarding unclear features and inadequate reporting capabilities. [(4 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=2336280&qs=pros-and-cons#reviews) Users struggle with a **steep learning curve** , finding some features unclear and not intuitive initially. [(4 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=2336807&qs=pros-and-cons#reviews) Users express a desire for **greater customization** options in Boost.ai, particularly for analytics and reporting features. [(4 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384005&qs=pros-and-cons#reviews) Users find the **limited reporting and analytics features** of Boost.ai insufficient for effectively analyzing generative AI performance. [(4 mentions)](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383659&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Boost.ai ##### 1. Ease of Use Users find Boost.ai's platform to have a **straightforward and intuitive interface** , making it easy to use and master. [ See 20 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383894&qs=pros-and-cons#reviews) See Related User Reviews ![Leo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo .") L Leo . Mid-Market (51-1000 emp.) 5.0/5 "Technical Associate" What do you like about Boost.ai? I really appreciate Boost.ai for helping us transition from a rigid, limited predefined flow to a flexible and dynamic agentic flow. I like the flexib ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. Enterprise (\> 1000 emp.) 4.0/5 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" What do you like about Boost.ai? Their platform is simple to use also for people like me with little to no coding experience. Their customer support is also very helpful and does thei ##### 2. Features Users value the **intuitive interface and rich features** of Boost.ai, promoting seamless chatbot and voicebot integration. [ See 17 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384108&qs=pros-and-cons#reviews) See Related User Reviews ![Leo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo .") L Leo . Mid-Market (51-1000 emp.) 5.0/5 "Technical Associate" What do you like about Boost.ai? I really appreciate Boost.ai for helping us transition from a rigid, limited predefined flow to a flexible and dynamic agentic flow. I like the flexib ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. Enterprise (\> 1000 emp.) 4.0/5 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" What do you like about Boost.ai? Their platform is simple to use also for people like me with little to no coding experience. Their customer support is also very helpful and does thei ##### 3. Helpful Users appreciate the **helpfulness** of Boost.ai's support team, enhancing project success and user satisfaction. [ See 17 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384065&qs=pros-and-cons#reviews) See Related User Reviews ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. Enterprise (\> 1000 emp.) 4.0/5 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" What do you like about Boost.ai? Their platform is simple to use also for people like me with little to no coding experience. Their customer support is also very helpful and does thei JV Jules v. Mid-Market (51-1000 emp.) 5.0/5 "CarglassNL review for BoostAI" What do you like about Boost.ai? BoostAI helps Carglass® create amazing digital conversations with our customers in our WhatsApp channel. What I really appreciate is how transparen ##### 4. Customer Support Users commend Boost.ai for its **excellent customer support** , enhancing collaboration and responsiveness in their implementations. [ See 16 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384195&qs=pros-and-cons#reviews) See Related User Reviews ![Leo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo .") L Leo . Mid-Market (51-1000 emp.) 5.0/5 "Technical Associate" What do you like about Boost.ai? I really appreciate Boost.ai for helping us transition from a rigid, limited predefined flow to a flexible and dynamic agentic flow. I like the flexib ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. Enterprise (\> 1000 emp.) 4.0/5 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" What do you like about Boost.ai? Their platform is simple to use also for people like me with little to no coding experience. Their customer support is also very helpful and does thei ##### 5. Customer Satisfaction Users commend Boost.ai for its **exceptional customer support** and effective tools that enhance service and experience. [ See 13 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383674&qs=pros-and-cons#reviews) See Related User Reviews ![Leo .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leo .") L Leo . Mid-Market (51-1000 emp.) 5.0/5 "Technical Associate" What do you like about Boost.ai? I really appreciate Boost.ai for helping us transition from a rigid, limited predefined flow to a flexible and dynamic agentic flow. I like the flexib ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Tools, Supportive Team, and Seamless Learning Experience" What do you like about Boost.ai? The Boost.ai platform offers a wealth of useful tools, features, and resources, all accessible through a straightforward and intuitive interface. T ### 5 Cons or Disadvantages of Boost.ai ##### 1. Improvements Needed Users find certain features of Boost.ai **hard to use and unclear** , affecting the overall experience and performance. [ See 8 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383644&qs=pros-and-cons#reviews) See Related User Reviews ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. Enterprise (\> 1000 emp.) 4.0/5 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" What do you dislike about Boost.ai? The downside I would say is the lack of best practices when it comes to using their AI tools and different answers depending on who you ask. It's also NN Nils N. Mid-Market (51-1000 emp.) 5.0/5 "Excellent AI Platform with Strong Support" What do you dislike about Boost.ai? The main improvement I would like to see is the addition of more customization options for Boost AI's chat panel when it's integrated into our website ##### 2. AI Limitations Users find the **AI limitations** in Boost.ai challenging, particularly regarding unclear features and inadequate reporting capabilities. [ See 4 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=2336280&qs=pros-and-cons#reviews) See Related User Reviews ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. Enterprise (\> 1000 emp.) 4.0/5 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" What do you dislike about Boost.ai? The downside I would say is the lack of best practices when it comes to using their AI tools and different answers depending on who you ask. It's also ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Can recommend Boost.ai" What do you dislike about Boost.ai? Some features can be hard to use or be somewhat unclear on how they exactly effect the general performance of the GenAI model. ##### 3. Learning Curve Users struggle with a **steep learning curve** , finding some features unclear and not intuitive initially. [ See 4 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=2336807&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.0/5 "Can recommend Boost.ai" What do you dislike about Boost.ai? Some features can be hard to use or be somewhat unclear on how they exactly effect the general performance of the GenAI model. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Pros and cons of Boost.ai" What do you dislike about Boost.ai? Not everything was intuitive at first - especially filters and using the same action in a few different workflows. LLM-as-a-Judge in test studio is ##### 4. Limited Customization Users express a desire for **greater customization** options in Boost.ai, particularly for analytics and reporting features. [ See 4 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1384005&qs=pros-and-cons#reviews) See Related User Reviews NN Nils N. Mid-Market (51-1000 emp.) 5.0/5 "Excellent AI Platform with Strong Support" What do you dislike about Boost.ai? The main improvement I would like to see is the addition of more customization options for Boost AI's chat panel when it's integrated into our website ![Eivin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eivin J.") EJ Eivin J. Enterprise (\> 1000 emp.) 5.0/5 "Intuitive, Scalable, and Supportive—Minor Analytics and UX Tweaks Needed" What do you dislike about Boost.ai? There’s very little to dislike. If I had to mention something, I’d say the analytics could be more customizable, especially when it comes to filtering ##### 5. Limited Features Users find the **limited reporting and analytics features** of Boost.ai insufficient for effectively analyzing generative AI performance. [ See 4 mentions ](https://www.g2.com/products/boost-ai/reviews?filters%5Bsentiment_snippet%5D=1383659&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 5.0/5 "Boost Transformed Our Support—Powerful AI" What do you dislike about Boost.ai? The main area for improvement in Boost is the reporting and analytics capabilities, particularly concerning the performance of the Generative AI respo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Pros and cons of Boost.ai" What do you dislike about Boost.ai? Not everything was intuitive at first - especially filters and using the same action in a few different workflows. 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Team Lead Proactive Service 10/24/2025 "Efficient Self-Service with Solid Support" 4/5 What do you like best about Boost.ai? I have been using Boost.ai for five years to provide customer self-service support, and I have grown to appreciate several aspects of the service. The e-learning courses offered by Boost.ai are decent and facilitate a good understanding of the system, making it easier for users to get accustomed to new things. The setup process was pretty straightforward, allowing for a seamless integration into our operations. Boost.ai is particularly effective in answering customer questions, efficiently handling a lot of easy queries that don't require much investigation. This capability significantly benefits our operations, easing the workload on our support staff. The software's language understanding capability is noteworthy, demonstrating good proficiency in comprehending customer queries. I also find their API connection incredibly beneficial, as it allows for easy integration with other software, which is crucial for our operations. The technical capabilities of their support team, including both first-line and senior personnel, are commendable, as they possess great knowledge and understanding of the system, providing reliable assistance whenever needed. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? I think the training data model should be improved. It's a bit old fashioned. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? I use Boost.ai to answer customer questions, reducing basic inquiries and leveraging its excellent language understanding, which enhances operational efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") EF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/24/2025 "Boost Transformed Our Support—Powerful AI" 5/5 What do you like best about Boost.ai? Boost has been a game-changer for our customer experience, specifically in how our Virtual Agents (VAs) interact with clients. Currently, 70% of user conversations are fully resolved by our VAs, on WhatsApp, Web Chat and App Chat. The Boost platform is highly flexible, allowing us to build exactly what we need. It offers open architecture for seamless integrations and connections, and a powerful hybrid approach to response generation (combining pre-built and generative AI). The platform’s continuous high value comes from its ability to intelligently listen to user input, rapidly deploy new features, and adapt itself to the unique demands of our operations. In under two years, this investment has saved us hundreds of thousands of dollars by eliminating the need for new hires to manage current volume. Boost is truly worth the investment and elevated our customer support experience to A+ level. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? The main area for improvement in Boost is the reporting and analytics capabilities, particularly concerning the performance of the Generative AI responses. While the existing reporting is adequate for pre-built responses, it currently does not meet our needs for analyzing the efficacy and output of the generative AI. A significant enhancement would be the introduction of a Generative AI-powered "Copilot" feature within the platform. This would allow us to ask specific, natural-language questions about chat data, such as: What are users saying?, What is their sentiment?, and How are they navigating the conversational flows? This is not a critical blocker today, but it is a necessary feature to maximize the long-term value and scalability of the Generative AI component. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? As our company is currently on a fast-growth trajectory, our support ticket volume is increasing proportionally. Boost is a critical factor in managing this surge, preventing us from having to escalate our FTE (Full-Time Employee) headcount at the same rate. Crucially, this efficiency has come without sacrificing quality. Boost offers an A+ Customer Self-Service experience by providing fully automated processes, responses, and end-to-end user experiences designed to solve issues without the need for agent intervention. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Chemicals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Chemicals") UC Verified User in Chemicals Enterprise (\> 1000 emp.) 10/24/2025 "Pros and cons of Boost.ai" 4/5 What do you like best about Boost.ai? The platform is very rich, meaning it has a lot of functionalities for both building, testing and integrating chatbots & voicebots with almost no code. It gives flexibility in choosing between old-school intent prediction and Generative Actions. It has a nice tool for writing automated tests (Test Studio) and a lot of plugins for 3rd party integrations. Learning materials and support are very good. There are also nice tools for analytics (dashboard with a lot of metrics, automatic AI reviews). Review collected by and hosted on G2.com. What do you dislike about Boost.ai? Not everything was intuitive at first - especially filters and using the same action in a few different workflows. LLM-as-a-Judge in test studio is generally good, but sometimes make mistakes. I'd also appreciate having something like compile-time validation of the workflows and more mature versioning system - but I guess it would be pretty advanced feature and I suspect other platforms doesn't offer it as well. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? Helping user to navigate through the web page, saving their time and allowing Call Center workers to focus on the most difficult tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TR Teemu R. 10/24/2025 "Effortless Customer Service Automation" 5/5 What do you like best about Boost.ai? I appreciate Boost.ai for making it significantly easier for our customers and citizens to access services around the clock. The inclusion of Boost.ai's chatbots, whose answers are crafted by our professionals, means that our users can receive accurate and up-to-date information without needing a human to be available 24/7. This efficiency in service provision is a game-changer for customer service. I particularly find the integration of large language models (LLMs) valuable as they enhance the development process of chat responses, making the customer experience more personalized and delightful compared to using pre-written answers. The setting up of Boost.ai was reported to be very easy, which is an added bonus. Additionally, I am impressed by the potential for future improvements such as voice AI, which could further enhance our service delivery and provide even more valuable interactions. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? I find some organizational challenges that prevent us from fully developing the chatbot into its best version due to lack of time. Additionally, the need for large financial resources to fully take advantage of the platform's capabilities is a bit of a concern. Furthermore, although the certification classes are not an issue for me personally, they could become a barrier for some professionals if not offered in our native language, as this might discourage them from using Boost.ai. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? I use Boost.ai to provide 24/7 service to customers, improving accessibility and ensuring updated information without needing a full-time chat person. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tommy Aanby G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy Aanby G.") TG Tommy Aanby G. AI Trainer Enterprise (\> 1000 emp.) 10/30/2025 "User-Friendly Platform with Fast Updates, but Needs Clearer AI Guidance" 4/5 What do you like best about Boost.ai? Their platform is simple to use also for people like me with little to no coding experience. Their customer support is also very helpful and does their very best to help us succeed. They're following the marked demands pretty well and implements features in an impressive tempo. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? The downside I would say is the lack of best practices when it comes to using their AI tools and different answers depending on who you ask. It's also hard to know whether feedback is being considered. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? Boost.ai enables us to help customers 24/7 with a model that understands for the most part the intent of the customer. They allow us to be present when humans aren't. With their AI solutions they also help is with spending more time with improving the customer experience rather than manually updating customer flows. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite on behalf of seller ![Jerson Hernan U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerson Hernan U.") JU Jerson Hernan U. AI Trainner Enterprise (\> 1000 emp.) 10/24/2025 "Clear Documentation and Powerful API Connector Enhance Flexibility" 4.5/5 What do you like best about Boost.ai? The documentation is very clear, and I greatly appreciate features such as the API connector for executing code and resolving use cases that normal features do not cover. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? I would like them to allow the inclusion of LLM models from other providers natively without having to resort to a manual integration with an API connector. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? At my organization, we use Boost.ai to build conversational flows (with or without AI), which allow our customers to self-manage their questions, concerns, requests, etc. about our organization's products through channels such as WhatsApp and chats integrated into our platforms (App - Web). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated RD Ruta D. Business developer Banking Enterprise (\> 1000 emp.) 10/27/2025 "Excellent Support and Intuitive Admin Panel Make Boost AI Stand Out" 4.5/5 What do you like best about Boost.ai? The support is been very good, and the documentation for using Boost AI solution is broad and detailed. Furthermore, the user interface of the adminpanel is highly intuitive and very easy to use. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? At times, when new features are introduced, it can take a moment to figure out how they might be useful for our specific needs. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? Boost.ai helps us deliver instant, 24/7 customer support on our public website, improving user experience and reducing the workload on our support team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Enterprise (\> 1000 emp.) 10/27/2025 "Can recommend Boost.ai" 4/5 What do you like best about Boost.ai? Boost.ai is quite easy to use and work with and it's quite simple to integrate into existing systems. The customer support is excellent, always responsive and helpful when problems or questions pop up. I especially appreciate the live deep dive sessions, which offer great insights into both platform features and broader AI topics. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? Some features can be hard to use or be somewhat unclear on how they exactly effect the general performance of the GenAI model. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? Boost.ai provides an AI chatbot for us and helps us provide a better customer service experience for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JV Jules v. Product owner conversational Mid-Market (51-1000 emp.) 10/28/2025 "CarglassNL review for BoostAI" 5/5 What do you like best about Boost.ai? BoostAI helps Carglass® create amazing digital conversations with our customers in our WhatsApp channel. What I really appreciate is how transparent and easy to manage the platform is. Managing the system is genuinely enjoyable — it’s beautifully designed, and the power of the technology always feels firmly under control. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? The cost of the conversation is a little high for Whatsapp where customers interact in a slower pace which can cause multiple payed sessions for one conversation. Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? BoostAI helps Carglass automate repetative whatsapp conversations so our human agents can focus on the human touch. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") TC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/27/2025 "Intuitive and comprehensive platform, you never stop learning new things on it." 5/5 What do you like best about Boost.ai? The platform is very intuitive, easy to use, with great integration capabilities, for use with generative language, and with a large number of articles for support and self-training, a lot of support material accessible from any option. Review collected by and hosted on G2.com. What do you dislike about Boost.ai? At the moment, there is nothing that I excessively dislike; the documentation and help material are only in English, which could be a disadvantage, but in my case, I have taken it as a challenge to improve my level in the language :-) Review collected by and hosted on G2.com. What problems is Boost.ai solving and how is that benefiting you? I don't see any problem as such. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ##### Categories on G2 [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots) [AI Agent Builders](https://www.g2.com/categories/ai-agent-builders)[Customer Self-Service](https://www.g2.com/categories/customer-self-service)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)[AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation)[AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants)[Bot Platforms](https://www.g2.com/categories/bot-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Leading software for affiliate marketing programs](https://www.g2.com/discussions/leading-software-for-affiliate-marketing-programs)[Top big data integration tools for hybrid environments](https://www.g2.com/discussions/what-are-the-top-big-data-integration-tools-for-hybrid-environments)[What is the top-rated social media analytics platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-social-media-analytics-platform-for-enterprises) [Top tools for managing candidate pipelines](https://www.g2.com/discussions/top-tools-for-managing-candidate-pipelines)[Which M&A software platforms deliver the fastest time to value for distributed remote teams?](https://www.g2.com/discussions/which-m-a-software-platforms-deliver-the-fastest-time-to-value-for-distributed-remote-teams)[Pros and Cons Details](https://www.g2.com/products/boost-ai/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)