We’ve been using Bookedin at El Gallo Catrin Barber Studio since 2022, and we’ve come to rely on it for online bookings, text and email reminders for our clients, and on-the-go scheduling with calendar syncing.
We initially chose Bookedin because we didn’t like the idea of other booking systems sharing your client list with others—passing clients on to other barbers and stylists when your calendar was fully booked. Four years later, we still renew and stick with Bookedin because they’re honest, supportive, and quick to respond.
When something goes wrong, whether it’s a system outage or a text provider outage, they usually notify us before we even notice. They provide a realistic timeline for a fix and then follow up to explain what happened and what they’re doing to prevent it going forward. On top of that, we rarely go many months without an email checking in to see how things are going, whether we need anything, or if we have suggestions. The price structure also works really well for our setup: it supports us in a single-chair situation while still leaving room to expand as we grow.
We also use this to connect our calendars clearly so we don't double book ourselves with our personal calendars. We also easily inserted Bookedin into our SquareSpace site for online booking that our clients LOVE. Using the iPhone app is easy, and then the website based calendar / system is easy and clear on our iPad and computers. Review collected by and hosted on G2.com.
Our only request is a waiting list, which Bookedin has reached out to us and discussed adding in the future. Review collected by and hosted on G2.com.