Bonterra GiveGab Reviews & Product Details

I love how easy and fun this platform makes fundraising. The gamification of it is very engaging. It is easy for both organizations and donors to navigate. The support staff have always been wonderfully responsive and quick to resolve any issues. Review collected by and hosted on G2.com.

The verification process was a bit cumbersome for our nonprofits who were registering - some opted out entirely as a result. Review collected by and hosted on G2.com.

They have great examples of how other schools are using the platform for their giving days and you get a dedicated project manager that will help you every step of the way. Review collected by and hosted on G2.com.

I wish there were more ways to edit the layout/design of the site. Review collected by and hosted on G2.com.

Very easy to use with no complaints from donors on not being able to get through the process. Review collected by and hosted on G2.com.

I wish the site was a little more customizable. Review collected by and hosted on G2.com.

We definitely couldn't do what we do for our community as well as we do without GiveGab as our partner. Compared to our first of six Give Days, GiveGab is a breath of fresh air when it comes to use. We love our Project Managers who help us through all of the processes. And it's so great to be able to refer folks to the chat bubble for things over our heads.

Without GG, we couldn't make as big of an impact as we do in York, PA! Review collected by and hosted on G2.com.

We've never really had issues! Some very minor computer glitches with so much use. Review collected by and hosted on G2.com.

Being in a new fundraising position can be overwhelming. However, GiveGab is extremely easy to navigate and the platform support is quick and easy to follow. Review collected by and hosted on G2.com.

I honestly haven't encountered anything that turns me away from GiveGab. Review collected by and hosted on G2.com.

GiveGab is user-friendly and intuitive. Additionally, the support that we get from our project manager is outstanding! Review collected by and hosted on G2.com.

The only downside is there have been issues when a person out of the country tries to make a gift. Review collected by and hosted on G2.com.

GiveGab is a very intuitive platform and their team is great at making sure you know exactly what you need to do when it comes to your day of giving. Danielle was extremely helpful and guided us through the entire process. She was there to answer questions leading up to Give Local, and was there day of in case anything came up. The GiveGab team communicates so well and do a phenomenal job. Review collected by and hosted on G2.com.

I wish there was an easy way to pull donor stats on the backend for community foundations. Our team was great about getting us the info we needed, but being able to sort engagement from year to year would be awesome. Review collected by and hosted on G2.com.

The ease of creating campaigns and the ability to have simple peer-to-peer fundraising and fundraising registration. Review collected by and hosted on G2.com.

Not a lot of features to export data and fundraisers are straightforward and lack dynamic design. Review collected by and hosted on G2.com.

The GiveGab team was truly a partner for our very small advancement team's Giving Week event. We had ambitious goals to grow our giving week significantly from previous years, and we truly couldnt have done so without our project managers and the staff at GiveGab. They helped us with everything from figuring out strategies to hit our goals, to building actual pages and donation flows, to encouraging and engaging our volunteers and beyond. It was like having an additional teammate to plan this event. I spent so much time sharing half-formed thoughts or visions with our RM and Rebekah helped figure out how to make them happen. Review collected by and hosted on G2.com.

As a new client, I found myself getting super lost in the back office and it wasnt always the most intuitive system for updating our pages... I would follow the instructions on the GG blog, but it wouldnt always update the page in the right way-- I ran into lots of formatting issues with images for example, and couldnt update them myself. Our RM always was able to quickly make the updates for us, but it was a little clunky in terms of going back on forth between the two of us on small tweaks that I could have done myself. All that to say, I would have loved to have had a basic intro training session on how to update pages and have some tips and tricks for how to navigate the back end. The plug in though Importacular to Raiser's Edge was a little confusing to set up-- it took multiple conversations with the Importacular folks to do so.. it should go more smoothly next year with a template, but it could have been easier. Finally (and this is very minor), in the back office on the donations tab... the scroll bar does not appear at the bottom of the window.. you have to scroll all the way down the page, and then you lose the headings. Super tiny and minor. Review collected by and hosted on G2.com.

The GiveGab team was wonderful to work with, and made the whole process very easy! The software was also straightforward and easy to use. GiveGab also provides plenty of free resources, including a custom logo and marketing materials, as well as optional, paid resources. Review collected by and hosted on G2.com.

The process of hosting a personal campaign had a few minor issues. Review collected by and hosted on G2.com.