# BombBomb Reviews **Vendor:** BombBomb **Category:** [Video Email Software](https://www.g2.com/categories/video-email) **Average Rating:** 4.7/5.0 **Total Reviews:** 585 ## About BombBomb BombBomb is a secure video messaging platform for professionals who need to increase engagement and conversions with personalized, branded video messages that cut through digital noise and drive growth. Founded in 2006, BombBomb is the category creator and enterprise leader in video messaging. ## BombBomb Pros & Cons **What users like:** - Users find BombBomb's **ease of use** remarkable, simplifying video integration in emails and marketing strategies seamlessly. (5 reviews) - Users appreciate the **ease of use for video integration** , enhancing email marketing with personal touches that increase engagement. (4 reviews) - Users love BombBomb's **customer support** , appreciating quick, personalized responses and helpful tutorials that enhance their experience. (3 reviews) - Users love the **easy creation** of video emails, boosting engagement and simplifying video organization and integration. (2 reviews) - Users appreciate the **easy sharing** of videos with BombBomb, allowing professional distribution to large audiences effortlessly. (2 reviews) - Users appreciate the **ease of audience management** with BombBomb, enabling effortless list uploads and detailed tracking. (2 reviews) - Quality (2 reviews) - Simple (2 reviews) - Daily Use (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users find **limited editing options** frustrating, needing to restart uploads for any content corrections or adjustments. (3 reviews) - Users find BombBomb's video uploading **slow and cumbersome** , lacking essential editing options during the upload process. (2 reviews) - Users find the **email builder clunky** when adding various content blocks for longer newsletters, making it cumbersome to use. (1 reviews) - Users find BombBomb's pricing to be **relatively steep** , with some considering it worth the investment despite costs. (1 reviews) - Users find the **email builder clunky** when handling multiple content blocks in longer newsletters. (1 reviews) - Limited Editing Options (1 reviews) - Poor Organization (1 reviews) - Pricing Issues (1 reviews) - Users experience **slow performance** during uploads, which can significantly hinder their efficiency and overall satisfaction. (1 reviews) - Upload Issues (1 reviews) ## BombBomb Reviews ### 1. Emotionally Impactful, Time-Saving Communication Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Demetrius W. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about BombBomb?** I use BombBomb for sending overviews to clients, explainer videos, and team updates or trainings. I like that it gets the emotion across and helps reduce ambiguity that written text can create. It saves time when it comes to explaining things. I appreciate the screen recording feature because the person I want to send a message to sees exactly what I see, making it almost feel like it's real-time. The initial setup was pretty simple. **What do you dislike about BombBomb?** It takes a little while for it to open up and the phone app (Samsung) sometimes shows lower video quality and oftentimes doesn't allow me to fully upload a video that was recorded on my device. **What problems is BombBomb solving and how is that benefiting you?** I use BombBomb for sending client overviews and training updates. It conveys emotion and reduces ambiguity better than text, and saves time when explaining. The screen recording lets recipients see exactly what I see, making it feel almost real-time. ### 2. User-Friendly Video Emailing Tool with Room for Social Media Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen V. | Licensed Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about BombBomb?** I use BombBomb for sending video emails and texts, which helps me keep top of mind with clients. I like its ease of use and feel that it works very well for its intended purpose. The teleprompter feature is particularly valuable as it helps me remember the script. Additionally, the initial setup of BombBomb was very easy. **What do you dislike about BombBomb?** It could be easier to load to social media. **What problems is BombBomb solving and how is that benefiting you?** I use BombBomb for video emails and texts to keep top of mind with clients. It's easy to use, with a teleprompter feature that helps me remember scripts. ### 3. Face To Face isn't just for meetings anymore :) **Rating:** 5.0/5.0 stars **Reviewed by:** Chaplain Tim "TIG" H. | Founder | Lead Chaplain, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about BombBomb?** Been using BombBomb since 2013. I've had the pleasure of speaking to the team too and what an awesome crew! Huge hearts, massive brains, and WOW do they innovate. Here are the product specific things I most greatly appreciate: - Being able to use a usb connected camera to film - The Spinet feature allows me to copy frequently used email bits, footers, etc. and insert them easily. - Email recipients being able to video reply - Being able to schedule a video send date/time - The ability to create automated video email drip series Also, knowing that the BombBomb team is pushing so hard to innovate and better the product makes me feel confident in building SOP around their solution. **What do you dislike about BombBomb?** Back in 2013, when I started with BombBomb, I had a few issues. Between 2013 and 2022, every hesitancy to lean into BombBomb has been destroyed, and it is now a daily use tool to connect with a friendly smile or stern message.. whichever is needed. Point is, when you need to communicate, the face can add compassion to a challenging message and brighten glad tidings. Video just makes it all better and BombBomb makes video easier. Dang... this was supposed to be my "dislike" box. What a fanboy ;) **Recommendations to others considering BombBomb:** As always, start with that free trial. :) Once you've got your account, before diving in, consider how you naturally interact with your clients. Take a quick moment to sketch out your perfect first meeting, follow ups, common questions you get asked, and your most effective onboarding process. These are exactly the interactions you may want to film, because they can help your clients get to know you while you are doing other things. Anyway, as you can tell, I'm a real fan. Great product, great people, helping you be great. **What problems is BombBomb solving and how is that benefiting you?** Like many I'm sure, I have a wide range of emails. Some of mine are communicating with new widows who have recently suffered great losses. Others are part of mentor teams that may require critical feedback. And gratefully, many are filled with "Massive Congratulations" and "I'm So Very Proud Of You!".. those are the best. :) In any case, there are valuable inflection points of communication that can get lost in "text only" translation. However, with video, you can clearly express pain, concern, and jubilee .. you can delicately correct .. and with the help of props, you can create extremely memorable meeting follow-ups that folks will never forget. Additionally, there are the highly valuable benefits of email open, video watch reporting... and oh my I almost forgot! Your recipients can reply to you with a video!! Once you get that kind of back'n'forth going.. priceless. ### 4. Video Email at it's best! **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy F. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** I have been using BombBomb since 2011 and recommend it to all my clients who want to use Video in their email and marketing strategies. It's crazy easy to use (from desktop or mobile device) and add the personal touch to emails that helps 'cut through the noise' of text only or text heavy emails - right to the inbox. In other apps, you have to link to video hosting websites, while you 'kinda' have to do that with BombBomb, it is much more seamless and transparent to the receipient. I can even embed the videos into my websites when needed. I also like that they keep innovating as user expectations grow in this area. I love the customer support as well—they typically respond in 24 hours (or less) with a personalized tutorial or a short video response, so I can easily 'see' the information. I have been using BombBomb weekly for over 13 years! **What do you dislike about BombBomb?** The Email builder can sometimes be clunky when adding a lot of different content blocks. We use BombBomb as a weekly and monthly video newsletter, so many times, the emails can grow to be a bit longer, and manipulating some of these content blocks can get a bit cumbersome. **What problems is BombBomb solving and how is that benefiting you?** Quick and easy video creation Screen Captures Embed Videos into Website Video Hosting Mobile App to create, launch and monitor email deliveries Video Tracking & Effectiveness **Official Response from Tim Gilbert:** > Thanks, Peggy. You've been a customer quite some time. If or when your firm starts using a CRM like Salesforce or a tool like Outreach, let us know. You may find you have more features and fun, moving from using our included email server, to using BombBomb embedded inside a CRM...Just a thought. :) ### 5. My go-to video creation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Rosario R. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** The three best things about BombBomb are: 1. The automatic creation of a GIF that I can put in the related email makes my email open rates (sending to an individual not mass email) nearly 100%; 2. Glitches are minimal; 3. Onboarding, training, and continuing suggestions for video content are very helpful. **What do you dislike about BombBomb?** The price is relatively steep. I stopped using BombBomb at one point to cut costs and came back, because I think it's worth the extra spend. **What problems is BombBomb solving and how is that benefiting you?** BombBomb helps me to save me and my clients time while not sacrificing personalization. Instead of having to arrange in-person meetings that could take hours for brief topics that are difficult to just discuss over the phone, I can use video and show clients what I would have shown them in person in a fraction of the time. **Official Response from Tim Gilbert:** > Rosario, we appreciate your thumbs-up. We want to continually roll out more new features, too, so that customer like you get new, shiny, helpful things! ### 6. Instant ROI **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** I’ve been using BombBomb to connect with new and existing real estate clients, and it has transformed the way I do business. Recently, I sent a 15-second personalized thank you video to a new home buyer/seller prospect. The response was immediate—within minutes, I received a reply from a serious consumer who completed their transition with us just a few weeks later. This simple video provided an instant ROI, proving that BombBomb isn’t just a tool; it’s a game-changer for real estate professionals. If you’re looking to make meaningful connections and drive results, BombBomb is a must-have in your marketing arsenal. **What do you dislike about BombBomb?** The technology required to send personal video via email has since become more commonplace and less expensive. **What problems is BombBomb solving and how is that benefiting you?** Connecting with prospects via video with BombBomb solves a critical problem for salespeople: the lack of genuine human connection in digital communication. In a world saturated with impersonal emails and messages, video allows us to rehumanize our interactions. By sending a personalized video, we can convey warmth, sincerity, and authenticity—qualities that are often lost in text. BombBomb empowers salespeople to build trust and rapport quickly, making prospects feel valued and understood. This human touch not only enhances engagement but also accelerates decision-making, leading to faster and more meaningful business relationships. ### 7. Easy to use and integrates very well **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about BombBomb?** I most like the ease of use and tracking. However, when I signed up the best part was the training and the best advice was not to worry about mistakes, etc so as to personalize it. The whole thing has been very succesful for me. **What do you dislike about BombBomb?** Sometimes the integrations etc can be slow and but for the most part iI'm very pleased **What problems is BombBomb solving and how is that benefiting you?** No solving problems so much as personalizing a financing experience and building trust with new clients that otherwise would just be phone and email conversations **Official Response from Sally Gates:** > Thank you for sharing your positive experience with BombBomb! We're thrilled to hear that the training and advice have been helpful in personalizing your interactions with clients. We'll take note of your feedback about the integrations and work on enhancing that aspect. ### 8. A must have tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Senior Mortgage Lender - Production Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about BombBomb?** What we like best is the integration into Google Chrome - it makes it so easy to email a video to a client instead of typing a message. We always get positive feedback when we do a video. **What do you dislike about BombBomb?** There really isn't anything we dislike about BombBomb **What problems is BombBomb solving and how is that benefiting you?** In today's world, almost everything is digital. By sending video, clients feel more connected, and we feel more connected to them as well. **Official Response from Rea Ross:** > Thank you for taking the time to share your experience with others, Mark! I couldn't have said it better – almost everything is digital – and our world is ever more moving into digital spaces. Not only can we save time by sending a video, but we CAN be more connected by sending and receiving when we can't be there in person. It's a privilege to have you as a part of our community, Mark. Thank you for trusting us with a part of your communication! ### 9. Great resource! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about BombBomb?** I have been using Bomb Bomb for about 5 years and it is awesome! My clients love getting personalized video emails from me. **What do you dislike about BombBomb?** It is so easy to ramble on in my videos. That is more of my problem, lol. My only complaint is I use Chrome while using Bomb Bomb. For a year or so whenever I open Chrome the BombBomb extension does not start with my browser. I have to refresh the browser each time. I don't know if it is a Crhome problem or the BombBomb extension but that is my only complaint. I just thought if another one. The screen record doesn't work right. It always needs to do a work-around so it will work. **What problems is BombBomb solving and how is that benefiting you?** BombBomb saves me from typing out long emails and letting me send a video with my face on it and my clients appreciate it. **Official Response from Tim Gilbert:** > We're thrilled to hear that you've been enjoying BombBomb for 5 years! We recently released enhancements of video editing/trimming and a high res recording option is coming shortly. We hope to continue to keep you as a valued client! If you don't attend our monthly Deep Dive webinars, maybe check that out. Hundreds of users join us each month for hands-on sessions and interesting topics. ### 10. The Best Tool to get customer Engagement. is BombBomb **Rating:** 5.0/5.0 stars **Reviewed by:** Karen S. | Electrician / Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2022 **What do you like best about BombBomb?** Love it. This is the Best Tool to get customer Engagement. - Top of the Class. Have been using this for over 8 years. More so in the last 5 yrs - probably around 3 - 5 times a day **What do you dislike about BombBomb?** hate their done for you templates, (which you cant delete), I have built my own templates, now, and my default one is normally at the top of the list, but once you know how to put your own in - 100% Would be better if the record screen to be higher up the screen, so when you look at yourself in the record, then you are not looking down the screen rather than what you should do is look at the camera **What problems is BombBomb solving and how is that benefiting you?** Customer engagement - we are human too Good to confirm meetings, and sending out of quotations **Official Response from Rea Ross:** > Thank you for taking the time to share your experience with others, Karen! We hope you're having some fun with your video messages. If there's anything we can do to help you continue to succeed by getting a little more personal in digital spaces, let us know! It's a privilege to have you as a part of our community! ## BombBomb Discussions - [Why does sometimes does it state that the person has not opened my email and I know they have because they have replied](https://www.g2.com/discussions/32693-why-does-sometimes-does-it-state-that-the-person-has-not-opened-my-email-and-i-know-they-have-because-they-have-replied) - 1 comment, 2 upvotes - [Is it possible to have a timer feature in the app so I can use FOMO as a selling point.](https://www.g2.com/discussions/32692-is-it-possible-to-have-a-timer-feature-in-the-app-so-i-can-use-fomo-as-a-selling-point) - 1 comment, 2 upvotes - [Why don't you have Sales listed as one of your drop down menu selections](https://www.g2.com/discussions/why-don-t-you-have-sales-listed-as-one-of-your-drop-down-menu-selections) - 2 comments, 1 upvote - [How do I differentiate which recipients opened my video email if I use the same subject line?](https://www.g2.com/discussions/how-do-i-differentiate-which-recipients-opened-my-video-email-if-i-use-the-same-subject-line) - 1 comment, 1 upvote - [How can I integrate Bomb Bomb into Follow UP Boss so I can text video?](https://www.g2.com/discussions/how-can-i-integrate-bomb-bomb-into-follow-up-boss-so-i-can-text-video) - 2 comments, 1 upvote - [View BombBomb pricing details and edition comparison](https://www.g2.com/products/bombbomb/reviews/bombbomb-review-797184?section=pricing&secure%5Bexpires_at%5D=2026-05-25+08%3A00%3A40+-0500&secure%5Bsession_id%5D=cbe34243-ea3f-4274-ba0b-0574587be4d2&secure%5Btoken%5D=fab827cf46ab37b0359fc183c4e325db119bed3db08686cb9c3033b361f64a3f&format=llm_user) ## BombBomb Features **Hosting** - Video player - Profile channel - Live streaming **Video Creation** - Screen Recording - Video Upload - Unlimited Video Storage - Live Video Streaming - Video Player Customization **Platform Features** - Video Capture - Image Editor - Screen Capture - Screen Record **Editing** - Audio Mixing - Transcription - Text Animation - Time Mapping - Overlays and Watermarks - Clip Editing - Titles and Captions **Management** - Video management - Distribution - Private upload - Collaboration **Software Delivery** - Mobile Application - Browser Extension - API / Integrations **Organization** - Search - Permissions - Organization **Platform** - Operating System - Format Compatibility - Team Review **Marketing** - Monetization - Engagement tools - SEO - Social sharing **Analytics** - Recipient Tracking - Campaign Performance Tracking - Thread Length Tracking **Customization** - Customizable Thumbnails - Frames & Background **Generative AI** - AI Text Generation - AI Text-to-Speech **Insights** - Analytics - Integrations **Analytics** - Viewer Reactions - Engagement Insights - Viewer Insights **Generative AI** - AI Text-to-Image - AI Text-to-3D - AI Text Summarization - AI Text-to-Music **Agentic AI - Video Editing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Generative AI** - AI Text-to-Image - AI Text-to-Video - AI Text-to-3D **Agentic AI - Video Email** - Autonomous Task Execution **Platform** - Content organization - Video editing - Analytics - User engagement - Integrations - Live streaming **Security** - Encoding and transcoding - Security and privacy **Agentic AI - Video Hosting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top BombBomb Alternatives - [Loom](https://www.g2.com/products/atlassian-loom/reviews) - 4.7/5.0 (2,390 reviews) - [Vidyard](https://www.g2.com/products/vidyard/reviews) - 4.5/5.0 (790 reviews) - [Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews) - 4.5/5.0 (734 reviews)