--- title: Blueprint Reviews meta\_title: 'Blueprint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Blueprint works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Blueprint Reviews & Product Details Blueprint is a conversational commerce tool which drives retention and revenue for the world's fastest-growing DTC brands. Built for brand operators by brand operators, Blueprint leverages the power of 2-way conversations via SMS to turn single orders into repeat purchases. The tool enables personalized brand-customer dialogue across the entire customer journey, intelligent cross-sell and replenishment flows as well as subscription management and order skipping functionality. Blueprint also drives revenue via abandoned cart recovery, segmented group campaigns and game changing one-click ordering. * * * Seller [Blueprint](https://www.g2.com/sellers/blueprint) Discussions [Blueprint Community](https://www.g2.com/products/blueprint-blueprint/discuss) Overview by Oz Osbaldeston Show More ## Top-Rated Alternatives [ ![HighLevel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![Constant Contact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact") Constant Contact 4.1/5(7,426) ](https://www.g2.com/products/constant-contact/reviews) [ ![Zoho Campaigns](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Campaigns") Zoho Campaigns 4.3/5(1,042) ](https://www.g2.com/products/zoho-campaigns/reviews) [ View All Alternatives ](https://www.g2.com/products/blueprint-blueprint/competitors/alternatives) ## User Insights Average based on 16 real user reviews. [Log in to unlock pricing and user insights](/login) ![Vijay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vijay K.") VK Vijay K. Biology online instructor Mid-Market (51-1000 emp.) 2/23/2022 "best sms marketing software" 4/5 What do you like best about Blueprint? Enables me to connect with the customers with a two-way chat support facility and also keep them up to date with the offers and increase my sales Review collected by and hosted on G2.com. What do you dislike about Blueprint? For me still, now i didn't find any big drawbacks Review collected by and hosted on G2.com. What problems is Blueprint solving and how is that benefiting you? I increased my sales as it provides both SMS and WhatsApp marketing which enables me to always connect with my customers Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") AF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 2/25/2022 "Blueprint has elevated our community in every way!" 5/5 What do you like best about Blueprint? Blueprint allows for us to connect with our community at every stage and offer support in such an easeful way! Review collected by and hosted on G2.com. What do you dislike about Blueprint? Blueprint has supported us so much! Additional features could be added, but they are always asking how they can improve to align with our goals! Review collected by and hosted on G2.com. What problems is Blueprint solving and how is that benefiting you? Customer service, customer experience, and customer engagement! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages") EF Verified User in Food & Beverages Small-Business (50 or fewer emp.) 2/24/2022 "Supercharging Retention" 5/5 What do you like best about Blueprint? Easy to use, innovative, attentive customer success team and lastly, does what it says delivers improved customer repeat purchase and LTV. Review collected by and hosted on G2.com. What do you dislike about Blueprint? The fact I moved role and no longer use it. Review collected by and hosted on G2.com. What problems is Blueprint solving and how is that benefiting you? Solving basket abandonment and replenishment ease - key benefit has been another easy route for customers to receive timely updates Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![George W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "George W.") GW George W. Head of Marketing Small-Business (50 or fewer emp.) 2/7/2022 "Great SMS tool for ecommerce" 5/5 What do you like best about Blueprint? Love the customer service, and the simplicity of the user interface. Review collected by and hosted on G2.com. What do you dislike about Blueprint? Not much to dislike at the moment. Would be nice to have a running total of spend during the billing period Review collected by and hosted on G2.com. What problems is Blueprint solving and how is that benefiting you? Reducing customer churn and improving customer satisfaction Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ryan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan B.") RB Ryan B. Co-Founder Small-Business (50 or fewer emp.) 1/23/2022 "Great for DTC" 5/5 What do you like best about Blueprint? Enables you to talk to customers as people rather than clients. Easy to use. Review collected by and hosted on G2.com. What do you dislike about Blueprint? Very little. Great platform, there is room for additional features being a young company but great so far. Review collected by and hosted on G2.com. What problems is Blueprint solving and how is that benefiting you? Customer engagement and customer service Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PJ Poppy J. C Small-Business (50 or fewer emp.) 7/19/2021 "Great tool to engage easily and informally with customers" 5/5 What do you like best about Blueprint? Very easy to use. Can enable customers to purchase in-channel without a redirect. Review collected by and hosted on G2.com. What do you dislike about Blueprint? On rare occasions, we have experienced customers' data being updated on Shopify, which doesn't automatically update the customer's info on Blueprint. Blueprint are working on this fix though! Review collected by and hosted on G2.com. What problems is Blueprint solving and how is that benefiting you? Realised how important it is to have informal, 1-1 conversations with our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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