
We really like what BizTalk360 offers out of the box. Our biggest benefits are the auto-healing of artifacts, the possibility to link triggered alarms to external applications (Slack, Microsoft Teams, custom), the automatic refresh on artifact status, knowledge base and audit trail.
The knowledge base in particular provides us with invaluable knowledge sharing capabilities. This allows our support squad to solve any suspended artifacts quickly and efficiently without needing to consult the developers.
The auto-healing capabilities of the product also reduce the need for support to intervene in the first place. Especially out of business hours we have noticed a substantial positive impact.
The event viewer is another big advantage. Seeing the events of all nodes in one overview has proven to be a valuable addition to our monitoring capabilities.
We’ve contacted BizTalk360 support several times. Response time and feedback has been excellent every single time. Review collected by and hosted on G2.com.
Analysis is done based on tracking data. As we don’t track all messaging, this feature’s usability is greatly reduced in our case. Another data source for analysis would be welcomed. Review collected by and hosted on G2.com.


