---
title: BizTalk360 Reviews
meta_title: 'BizTalk360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 144 reviews by the users' company size, role or industry
  to find out how BizTalk360 works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 144
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Data Integration Tools
  url: https://www.g2.com/categories/data-integration-tools
---

# BizTalk360 Reviews
**Vendor:** Kovai Limited  
**Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 144
## About BizTalk360
BizTalk360 - One place for administration, monitoring, and getting analytics of your BizTalk Server environment. We are trusted by 650+ enterprises worldwide to enhance their BizTalk Server Operations. More information can be found at http://www.biztalk360.com




## BizTalk360 Reviews
  ### 1. Perfect Companion to BizTalk Server (long time user)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2023

**What do you like best about BizTalk360?**

The alarms and notifications are the most useful from an administrative perspective.  The auto-correct functionality saves a lot of time and headaches.  Exposing BizTalk application administration to specific groups and users is also extremely helpful.  Many users need to access BizTalk app information, but most should not have full administrative access.  BizTalk360 fills this gap.

**What do you dislike about BizTalk360?**

I have no significant dislikes of BizTalk360.  Its functionality suits its intended purpose.  I sometimes see only minor UI issues, usually addressed by the development team.

**What problems is BizTalk360 solving and how is that benefiting you?**

BizTalk360 solves the problem of send ports and especially receive locations becoming disabled during external party maintenance windows.  With BizTalk360 monitoring the artifacts and notifying me and other team members, we can spend less time checking on the environment status and more time delivering value to our business clients.

  ### 2. Long time user

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about BizTalk360?**

The centralized overview of the BizTalk environment and its status.

**What do you dislike about BizTalk360?**

No major dislikes with the product at time of writing.

**What problems is BizTalk360 solving and how is that benefiting you?**

Being able to solve small issues before it becomes big problems.

  ### 3. Big help for a small team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fréderic C. | Consultant Development & Integration, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2020

**What do you like best about BizTalk360?**

When first starting with BizTalk360, we were able to quickly ramp up and set up basic monitoring. This enables us to quickly detect issues with underlying infrastructure, as well as individual suspended or retrying instances in our BizTalk environment. Over time, finetuning and extending the monitoring and alarms proved easy and quick to do. Having only two team members, both for operational support and new feature development, we found the monitoring functionality to be lightweight in setup and maintenance, easy to avoid overly sensitive alerts, and most importantly actionable at the right time.

But perhaps even better than the product itself, is the support from the Kovai product team. With their periodic review meetings, and openness to feature requests, they are truly customer-focused, and actively moved the product forward.

**What do you dislike about BizTalk360?**

In some use cases, we like to set up parallel monitoring for alerts to the BizTalk support team, as well as to other development and functional teams that rely on BizTalk's server. In these cases, alerting threshold currently need to be duplicated for these separate alarm configurations, resulting in double work. We feel such logic may better be configured once, and utilized in multiple alarms (i.e. notification targets).

**What problems is BizTalk360 solving and how is that benefiting you?**

Before using BizTalk360, we relied on an outsourcing partner, that used input from Windows event logs. Not only did we find that they were not able to notify us in a timely fashion when issues arose (e.g. underlying infrastructure or certain message errors that caused logging), but we simply had no insight into the state of the message box without proactively reviewing the BizTalk console. Since implementing BizTalk360, we have better automated monitoring based on the message box' status, and receive timely notification (including details) as issues arise, whatever their cause.

But not only our operational monitoring has improved. As a small team, we also do development of new interfaces, and for this we need good support tools when bringing these new interfaces to our test and production environments. This is where BizTalk360 is truly invaluable, since we can use the REST API from our CI/CD tool, to seemlessly and safely updates our BizTalk applications. We can't imagine going back to our old manual process, and BizTalk360 is an essential part of this!

  ### 4. Very good product for monitoring Biztalk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micael C. | Technical Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about BizTalk360?**

The overview and easily access to everything in the portal, the speed of using the tool

**What do you dislike about BizTalk360?**

Can't see anything bad with this product

**What problems is BizTalk360 solving and how is that benefiting you?**

Easy to see inside and out what is happening in the Biztalk server

  ### 5. BizTalk on steroids

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arjan P. | CTO

**Reviewed Date:** July 15, 2022

**What do you like best about BizTalk360?**

BizTalk has been around for many years, but even within the 2020 version the BizTalk Administration Console is very limited, BizTalk 360 is a huge upgrade from that for operations and the pro-active monitoring and alerts are fantastic.

**What do you dislike about BizTalk360?**

The only downside is that you have to refresh your license manually each time you continue to use it, would be nice if it could auto refresh that online.

**What problems is BizTalk360 solving and how is that benefiting you?**

It's a BizTalk Admin Console on steroids with all the monitoring you ever need. If a BizTalk host instance or receive location stops you will be alarmed by whatever way you prefer (e-mail, SMS, teams notification,...), but BizTalk360 could also be configured to auto-resolve the issue. 

Non technical checks like "I would be expecting a certain amount of messages for this interface daily" can also be configured.

  ### 6. Powerful and easy to use BizTalk monitoring solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tihomir J. | BizTalk Support Team Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about BizTalk360?**

Easy and straightforward to setup, GUI layout is logical and intuitive, functions are grouped together in a useful way. BT360 runs smoothly and reliably, it produces nice and easily readable reports and alerts, and provides a nice quick overview of the current state of BizTalk for easily determining at a glance if anything needs further attention.

**What do you dislike about BizTalk360?**

Given the sheer breadth of features on offer, some of them don't achieve much depth, the major one being SFTP monitoring which is rudimentary at best. Other than that, there really aren't any other faults to be found with BT360.

**What problems is BizTalk360 solving and how is that benefiting you?**

The BizTalk implementation in my company is quite involved and complex, having 38 applications with multiple integrations each, communicating with 11 different data providers and numerous 3rd party services... Keeping an eye on all of it would be a major challenge without BT360, which is why we've been using it since 2014 and will continue to do so.

  ### 7. Production monitoring for developers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about BizTalk360?**

As a developer, BT360 is the only insight I have to the production system. BT360 allows me to troubleshoot issues before pulling in our DBA team, which in turn reduces the load on our DBAs.

**What do you dislike about BizTalk360?**

At times, it can be difficult to find what I am looking for within the user interface. However, I believe this is partially due to the infrequency I use the system, as I only use it for Production when an issue arises.

**What problems is BizTalk360 solving and how is that benefiting you?**

BT360 allows us to learn about production issues as soon as they happen, based on the alarms' setups. It has allowed us to alert other teams of issues with their system before their system alerts catch it.

  ### 8. Monitoring in BizTalk360

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2022

**What do you like best about BizTalk360?**

It's easy to add alerts for any of the BizTalk components that you want to monitor in order to keep an eye on the health of your system. The Desktop is quite intuitive to use. The follow up support has been fantastic, they are very proactive with their regular quarterly checkins.

**What do you dislike about BizTalk360?**

There is no way currently no direct mechanism to monitor the status of business rules, having said that, they did work with us and we found a way to do this with some powershell scripting. Why would we want to do this? To confirm that the business rules have all been published after a deploy.

**What problems is BizTalk360 solving and how is that benefiting you?**

Keeping an eye on suspended messages for the most part. We don't have to continually go look, it will let us know if it needs some attention.

  ### 9. Makes support life easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2022

**What do you like best about BizTalk360?**

BizTalk360 monitors all our BizTalk ports, automatically re-enables them in case of failure and notifies us via email.  We are also using it to auto-resume suspended messages.  Previously, we were reactive, and BizTAlk360 helps us to be proactive.

**What do you dislike about BizTalk360?**

We have only had a positive experience with this product.

**What problems is BizTalk360 solving and how is that benefiting you?**

BizTalk360 is monitoring ports, resuming suspended instances automatically, monitoring vital services and sending email notifications, so we know when there is a real issue.

  ### 10. BizTalk360 Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nithin R. | QA Analyst/BizTalk Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about BizTalk360?**

We have been using BizTalk360 Monitoring for the last 10 years and have found it extremely useful in monitoring our Production Environment as we have no direct access to our Production environment. BizTalk360 helps us monitor and take limited automated/manual actions in enabling ports, hosts, etc. Also it helps us in getting details of any failures that have occurred in the environment

**What do you dislike about BizTalk360?**

I cannot think of any as BizTalk360 is a helpful supplement to BizTalk Admin

**What problems is BizTalk360 solving and how is that benefiting you?**

We have used the tool to monitor failures and take appropriate actions. Also, we have used the Auto Healing features, Email notifications, Monitoring suspended instances

  ### 11. Very good product for BizTalk Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about BizTalk360?**

1. Easy UI for managing
2. More granular control on monitoring biztalk interfaces
3. No performance impact on Biztalk server due to Biztalk360
4. Lot of customization options

**What do you dislike about BizTalk360?**

BizTalk 360 service is On-premise hosted, could be better if runtime is hosted on Cloud.

**What problems is BizTalk360 solving and how is that benefiting you?**

It's monitoring our one of the critical manufacturing environment,

  ### 12. Biztalk must have tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2022

**What do you like best about BizTalk360?**

Every Biztalk administrator knows about common problems with Biztalk server, like disabled share or file transfer locations, messages not successfully processed.
Biztalk360 is able to monitor the whole system, takes automatically actions to solve those "standard" issues. Also, there is a great alarm messaging feature, which sends alerts on several channels in case of problems.
Did you use the BAM portal ? This is a great feature from Biztalk server, but handled by Microsoft like a stepchild. Biztalk360 gives you back all the features of BAM.
There are further features of Biztalk360, traffic monitoring, sql monitoring; the list is countless.
To make it short: Biztalk360is the tool you need if you are working with Biztalk to solve all the issues Microsoft did not.
I saw this product first on the Biztalk Roadshow 2013 in Hamburg, and I was charmed, there is a tool that makes my life easier.
The first thing I did when I was working for a customer as a consultant for Biztalk was to recommend using Biztalk360,
actually I am responsible for a Biztalk environment in my company, and the first thing was to install Biztalk360.
I never regretted this decision.
Important also to mention is the support we get. You will see this company is aware of your needs.

**What do you dislike about BizTalk360?**

For sure there are a lot of points that I dislike, but there is nothing concerned with Biztalk360.

**What problems is BizTalk360 solving and how is that benefiting you?**

Automatically reactivation of ports, host instances.
Automatically getting alerts if there are issues on Biztalk or its environment.
Easy configuration in a fancy webui

  ### 13. Ease your BizTalk admin and monitor tasks

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about BizTalk360?**

Out-of-the-box possibilities help a lot in easily setting up the BizTalk360 configuration.

**What do you dislike about BizTalk360?**

Missing IIS integration and monitoring though information is already gathered.

**What problems is BizTalk360 solving and how is that benefiting you?**

Adminstering an monitoring of rather complex BizTalk envrionments not using 8 different tools. Just 1 place where all can and will be done.

  ### 14. Missing piece in otherwise a great solution biztalk - one stop shop monitoring.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivko G. | IT project manager / EAI solutions architect / developer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about BizTalk360?**

Efficient gui. One stop shop concept. Good support.

**What do you dislike about BizTalk360?**

Navigation through app is (for me) not 100% intuitive.

**What problems is BizTalk360 solving and how is that benefiting you?**

Comprehensive monitoring over bts solution. Bts360 enables proactivity, on time response on problems, errors.

  ### 15. BizTalk360 for an overall controlling and monitoring solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2017

**What do you like best about BizTalk360?**

Ease of use. In depth information of your BizTalk environment. Excellent monitoring with alarms on BizTalk Artifacts an Operating System services.

**What do you dislike about BizTalk360?**

GUI V10 can be approved. Is not as readable as the 9.1 version.

**Recommendations to others considering BizTalk360:**

Make sure that you map all the alarms you need. You don't have to worrie if ans artifact of your BizTalk environment is not running.

**What problems is BizTalk360 solving and how is that benefiting you?**

Control and monitoring of the BizTalk environments. We have left the classic administration console because of the not so granular rights management. Only operator and administrator. In 360 we have the administrator rights wirh only read access. This is exactly what we needed.

  ### 16. IT Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2022

**What do you like best about BizTalk360?**

Alerts if anything goes wrong with the biztalk.

**What do you dislike about BizTalk360?**

asking too many questions in the review.

**What problems is BizTalk360 solving and how is that benefiting you?**

Alerts if anything goes wrong with the biztalk.

  ### 17. Great Company, Great Tools, Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2022

**What do you like best about BizTalk360?**

First of all, the product itself, BizTalk360, provides all necessary toolsets to be able to manage & monitor your Biztalk environment easily. It is easy to install the product and set your expectations to kick off the engine.

BizTalk360 warns you with its alarm mechanics not only when something goes wrong but also before things happen.

In addition to the product's superb features, the company itself, KOVAI, is a great supporter when it comes to your questions and customer satisfaction. They focus not only on the questions asked by their customers but also on how they can improve their product to gain much happier customers. 

Thanks to KOVAI and BizTalk360 team since you created such an outstanding product for our customers.

**What do you dislike about BizTalk360?**

We do not have any specific issues with the product or the KOVAI team's support. They were always prompt when answering our questions and even tried to explain more than we asked.

**What problems is BizTalk360 solving and how is that benefiting you?**

Mainly BizTalk360 solves the monitoring problems of the BizTalk environment, that's for sure. Furthermore, it also helps much easier management of the BizTalk environment.

  ### 18. BizTalk360 is a great tool to automate monitoring of BizTalk server

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rob M. | IT Manager

**Reviewed Date:** April 22, 2022

**What do you like best about BizTalk360?**

We are using BizTalk360 to monitor the system and we particularly like the data monitoring feature.

**What do you dislike about BizTalk360?**

When we installed the new version 10, a lot was changed and we needed some time to get used to the new look&feel

**What problems is BizTalk360 solving and how is that benefiting you?**

We connected BizTalk360 with PagerDuty to monitor for various issues with the BizTalk system. We also use the option to download messages from the suspended queue which is often very handy.

  ### 19. Perfect match

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2021

**What do you like best about BizTalk360?**

I have found that there is not one particular feature that I like the best, but there are several.  First, the flexibility of being able to make your own customized overview over your environment and also being able to create specific summaries of certain areas has proven extremely valuable.  This allows me to delegate monitoring to the business or other teams, that have interest in these areas and hence it will liberate my time to do other stuff that creates value for the company.

**What do you dislike about BizTalk360?**

It can be challenging to navigate when having lots of alarmgroups.  Often the group will go to default, when navigating through the menus.

**Recommendations to others considering BizTalk360:**

There are no other tools that matches this, when it comes to monitoring BizTalk.  It's so easy to maintain.

**What problems is BizTalk360 solving and how is that benefiting you?**

I know that I am in control over BizTalk when using BizTalk360.  I'm getting alarms when there are issues and can alert the users before the users complain to me that something is not working.

  ### 20. User friendly monitoring tool for BizTalk

**Rating:** 5.0/5.0 stars

**Reviewed by:** suresh k. | BizTalk Support analyst

**Reviewed Date:** May 17, 2022

**What do you like best about BizTalk360?**

Client relationship connect meetings to know check if any issues with the product

**What do you dislike about BizTalk360?**

does not have a mobile application for BizTalk 360 as of now, can not control the alerts remotely and take the actions.

**What problems is BizTalk360 solving and how is that benefiting you?**

monitoring and message processing more useful.

  ### 21. BizTalk 360 Review

**Rating:** 2.5/5.0 stars

**Reviewed by:** Steve S. | Sr. Integration Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2022

**What do you like best about BizTalk360?**

Monitoring
Alert Mechanism
Auto Restart Capability

**What do you dislike about BizTalk360?**

No dislikes at this time with BizTalk 360

**What problems is BizTalk360 solving and how is that benefiting you?**

Alerting of port issues and auto restart capability help us maintain the environment

  ### 22. BizTalk 360 has lots of good features

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about BizTalk360?**

The Data monitoring alarm can be useful to pin point issues

**What do you dislike about BizTalk360?**

Lack of detail in blog post can make it hard to debug issues with config

**What problems is BizTalk360 solving and how is that benefiting you?**

Port Monitoring

  ### 23. BizTalk360 Necessary for Good BizTalk Support by Small Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richie B. | Systems Administrator Senior, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about BizTalk360?**

BizTalk360 provides an easy way of supporting BizTalk Server applications.  Being able to access a BizTalk environment without having to use the BizTalk Administration console on a server is a time saver.  We are able to research our BizTalk service and respond to support issues and questions quickly with little effort.  The monitoring, alarms, and auto-correction features are vital for our small team to ensure BizTalk activities are running as expected and ability to self-heal when short-lived networking and server issues happen during typical off-hours.

**What do you dislike about BizTalk360?**

The UI (browser desktop) sometimes doesn't present information completely in a list view.  For example, trying to view the full URI in a listing of Send Ports or Receive Locations is difficult and resizing the column width doesn't really work --  this usually requires looking at the details view to get that information.  Viewing the BizTalk360 portal on a mobile device has also been difficult as the portal does not seem responsive to the smaller displays.

**What problems is BizTalk360 solving and how is that benefiting you?**

As mentioned earlier, we rely on the Alarms and Auto-Correct features of the product.  Auto-Correction has helped us ensure that time-sensitive file transfers that happen during late-night processes can overcome temporary network and server issues.  The Alarms feature allows us to proactively respond to suspended messages and service disruptions before it becomes an issue raised by an end-user.

  ### 24. Best Monitoring tool for Microsoft BizTalk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2021

**What do you like best about BizTalk360?**

It makes it easy to monitor the BizTalk Server and can automatically starts Send en Receive ports when they are down and send emails when there is too much suspended messages

**What do you dislike about BizTalk360?**

BizTalk360 doesn't have a downsides for me.

**Recommendations to others considering BizTalk360:**

Best Monitorting tool for BizTalk ever

**What problems is BizTalk360 solving and how is that benefiting you?**

Time and labour to monitor the BizTalk Server

  ### 25. BizTalk360 has helped us proved automated monitoring and alerting feature.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muzammil R. | Business Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2022

**What do you like best about BizTalk360?**

We currently use its monitoring and alerting feature, which works best for us.

**What do you dislike about BizTalk360?**

Distribution of features per tier. Tiers are not designed industry-wise, making it difficult for specific non-profit / government sectors to take full advantage of the product.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring services to alert the application support team for resolution. Our support team does not have to periodically check for any issue as well as they don't have to write any powershell code for monitoring the services.

  ### 26. Biztalk 360

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about BizTalk360?**

- great monitoring tool
- flexible alert configuration
- management snapshots available

**What do you dislike about BizTalk360?**

the system supports our needs to keep oversight on our Biztalk environments

**Recommendations to others considering BizTalk360:**

We won't be able to operate effectively without Biztalk 360.  It's a must-have

**What problems is BizTalk360 solving and how is that benefiting you?**

primarily used for automated EDI supervision and issue escalation
monitoring of configuration and transaction processing

  ### 27. Simplified, Standardised Biztalk Admin

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam M. | Software Services Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2021

**What do you like best about BizTalk360?**

It's simple to configure / manage and creates a great platform to adminster BizTalk from.
Granular access control allows Business Teams to see information important to them, without excessive priviledge.
All whilst creating audit records for them to be reviewed at a later date.

Monitoring/Alarms and alerts allows great early indicators of pending issues.

Colour coding environments allows easy reminders of which Environment you're operating in.

**What do you dislike about BizTalk360?**

My biggest 'pet hate' is the pricing of non-production. Whilst cheaper, a much lower or 'free' license model would be very welcome.

**Recommendations to others considering BizTalk360:**

Whilst it takes a little time to get used to it - like any product, it simplifies admin tasks and allows safe access to less technical and Business users to self-serve.
Alerts/Monitoring make it really easy to keep ahead of serious issues.

**What problems is BizTalk360 solving and how is that benefiting you?**

Admin from one place/web instead of multi-tooling on the servers.

Using monitors/alarms to continuously watch the system and alert of issues before they present problems.

  ### 28. BizTalk360

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srikanth K. | IS Admin Sr, BizTalk Administrator, DBA, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2018

**What do you like best about BizTalk360?**

Centralized access to all BizTalk servers in a cluster. Able to control access through AD groups/account, protecting sensitive information which is very critical in a Health care environment. Autocorrect feature of certain critical artifacts. Being in Healthcare industry it is very important to us to protect PHI/PII, this can be easily configured in BizTalk360 by disabling Message Content at the same time providing others with what was the error.

**What do you dislike about BizTalk360?**

Analytics seem to be little clunky, haven't used much as would have liked. Reporting could be better, especially the controls that need to dynamically expand based on content and also to pan across multiple pages

**Recommendations to others considering BizTalk360:**

I would highly recommend this tool as it makes it a easier shop for monitoring all BizTalk environments (Dev/UAT/Prod). Alerting stake holders of application instantaneously by creating alarms for specific need.

**What problems is BizTalk360 solving and how is that benefiting you?**

1. Eliminate issues with Ports stopping and not knowing about it until later. Love the Autocorrect feature. This saves burning midnight oil when artifacts go down
2.Limiting access to BizTalk servers to the entire support team and developers 
3. Able to protect PHI/PII information at the same time providing troubleshooters enough information

  ### 29. BizTalk easy mode

**Rating:** 3.0/5.0 stars

**Reviewed by:** Gaspar R. | Business Analyst / Functional Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about BizTalk360?**

BizTalk Alarms:The alarms helps us to maintain BizTalk more efficiently and solve Instance Issues automatically
BizTalk Dashboard: It provides easy control of the environment

**What do you dislike about BizTalk360?**

Lack of personalization of the query instance search engine
Its hard to configure

**What problems is BizTalk360 solving and how is that benefiting you?**

Our BizTalk tickets and mantainence time have been reduced

  ### 30. Great product and great support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about BizTalk360?**

Using 360 for monitoring and administration is clean and easy to use, along with great support, it makes for a brilliant experience.

**What do you dislike about BizTalk360?**

So far in the four years of using the product, there hasn't been anything that comes to mind that I dislike.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring and administrating our BizTalk environment.

  ### 31. Wonderful Tool for Biztalk monitoring and maintenance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek R. | Senior Manager , Enterprise application , Architecture and Integration, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2021

**What do you like best about BizTalk360?**

1. Auto-Correction of Biztalk ports
2. Email report on Biztalk Port health
3. GUI is very intruitive
4. Support team

**What do you dislike about BizTalk360?**

1. Streamline License activation process, it has multiple steps and is confusing.

**What problems is BizTalk360 solving and how is that benefiting you?**

1. Biztalk suspended message monitoring
2. Biztalk port auto-correction
3. Biztalk business process monitoring

  ### 32. Very good operational tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about BizTalk360?**

Being able to create bespoke alerts and easy to view dashboards.

**What do you dislike about BizTalk360?**

Little slow and search fields could be greater.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring live issues and sending alerts.

  ### 33. BT360 Review - Reconext

**Rating:** 4.0/5.0 stars

**Reviewed by:** Petr H. | Senior System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2021

**What do you like best about BizTalk360?**

Monitoring capabilities, 
delegating roles/permissions (predefined templates) for operators

**What do you dislike about BizTalk360?**

The product is quite complex/complicated. It takes time to get used to it.

**What problems is BizTalk360 solving and how is that benefiting you?**

Granting roles for B2B developers' accounts.
Monitoring Biztalk environment.

  ### 34. All in one

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhi B. | IT Support Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 20, 2021

**What do you like best about BizTalk360?**

We use Biztalk 360 heavily in our company due to the ease of use and also as it provides pretty much everything you need to perform day to day functions without the need of of console. Also another function which saves a lot of time and keeps things on radar is the alarms , be it be the alerting, data monitoring etc. all are very handy to have in production environment.

**What do you dislike about BizTalk360?**

I wish we can schedule stop/start or a restart of receive location, send ports and host instances. This will come very handy if the environment tends go in limbo land or for deployment purpose. 

Shell script to kill/stop and start defeats the purpose due to the action being brute and not like BT360 where it waits for in-flight data to process first before shutting down host instance as an example.

**What problems is BizTalk360 solving and how is that benefiting you?**

We use self-healing/ auto correction to minimise support call-outs, reactive alarms, self termination via data monitoring and more. These tasks saves time and they are super easy to configure.

  ### 35. BizTalk360 is definitely the go-to tool monitoring and operating a BizTalk environment of any size.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2021

**What do you like best about BizTalk360?**

Easy accessibility of every aspect of the BizTalk environment.
Enabling non-BizTalk-savy colleagues to monitor processes.

**What do you dislike about BizTalk360?**

Pre v10 some configuration/editing experience had been inconsistent/unexpected but this has mostly been ironed out with v10.

**What problems is BizTalk360 solving and how is that benefiting you?**

Operating an monitoring the environment and onboard colleagues for gaining insight into integration processes.

  ### 36. A must-have if you use BizTalk Server

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eduardo A. | Programmer Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2021

**What do you like best about BizTalk360?**

- Notification emails when an alarm is triggered
- Being able to configure auto correct for receive locations
- Dashboards give a great overview of key information
- Having everything you need to manage BizTalk Server in one place

**What do you dislike about BizTalk360?**

- Interface can be a bit slow sometimes, mostly when loading
- Dashboard widgets could be a bit more interactive

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring status of Biztalk server, ensuring send ports/receive locations are active

  ### 37. Newly user BizTalk360

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mark A. | Medior Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2021

**What do you like best about BizTalk360?**

BizTalk360 gives you an overview of what is wrong in your system. The dashboard is easy to use and can be customized the way you want. You can easily analyze and resolve errors without even to go in to the system.

**What do you dislike about BizTalk360?**

I haven't found any downsides yet.
Have seen a webinar 'Introducing the All New BizTalk360 v10', this looked even better and am very enthusiastic to work with that version.

**What problems is BizTalk360 solving and how is that benefiting you?**

it's mainly monitoring, so errors in incoming and outgoing messages. Further monitoring the heath of the server.

  ### 38. BizTalk360 helps in managing operations and analyzing traffic.

**Rating:** 4.5/5.0 stars

**Reviewed by:** John R. | Technical Architect / Software Specialist AI, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about BizTalk360?**

After a small learning curve : intuitive design.
Functionaltities for non-BizTalk Administrators/Operators.

**What do you dislike about BizTalk360?**

Naming rules too strict for MessagePatterns

**Recommendations to others considering BizTalk360:**

Use BizTalk360 as a replacement and better alternative to the BizTalk Management Console.
* Easier security management - more posibilities, not restricted to BizTalk AD groups
* Evaluate messages to resubmit (Message, Context, even edits possible)
* Monitoring of the operations can be customized (and send to another monitoring tool)
* Detect Messaging patterns

**What problems is BizTalk360 solving and how is that benefiting you?**

Resubmission of FailedMessages (e.g. when a service was down).

  ### 39. BizTalk360 - An integral part of the BizTalk platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gopinath D. | Principal Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2021

**What do you like best about BizTalk360?**

The tool is a value add to our technology platform. The product ensures the system is up and running 24x7 to process transactions. It saves a lot of manual effort in monitoring the environment, artifacts, alerting, and enabling them, especially during nightly loads. Also, customer support responds to us promptly on the tickets/issues.

**What do you dislike about BizTalk360?**

It would be great to increase the limit on clearing suspensions from 100 to a higher range. (I am not sure if you have already implemented this in your new release)

**What problems is BizTalk360 solving and how is that benefiting you?**

- Ensuring artifacts are up and running throughout the day
- Enabling the disabled receive locations due to UNC path

  ### 40. Simple BizTalk administration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shah M. | Software Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2021

**What do you like best about BizTalk360?**

The nice and easy to use interface of BizTalk360 greatly simplifies BizTalk administration and monitoring.

**What do you dislike about BizTalk360?**

Nothing to dislike. But, free BizTalk360 licences for our development environments would be very much appreciated.

**What problems is BizTalk360 solving and how is that benefiting you?**

Instead of using general purpose monitoring tools, we use BizTalk360 to obtain better and more relevant alerts. Moreover, its web interface allows our operation teams to perform administration tasks without directly connecting to our BizTalk servers.

  ### 41. Happy with Biztalk360 features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2019

**What do you like best about BizTalk360?**

The ability to create queries related to different orchestration.

**What do you dislike about BizTalk360?**

nothing as such. I am happy with whatever I am using currently.

**What problems is BizTalk360 solving and how is that benefiting you?**

It is used by the support to monitor the data and resume the important orchestrations and using the alerts.

  ### 42. The way to go for BizTalk monitoring

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 24, 2020

**What do you like best about BizTalk360?**

We mostly use the monitoring section, really helpful for us is the dashboard so we can see the overall health with one look.
The top 3 features for us are:
- E-Mail alerts for all BizTalk components (orchestration, ports, host instances) and server health
- Autocorrection feature to automatically restart failed receive locations, Orchestrations...
- Datamonitoring feature to automate termination of suspended instances based on specific filters on a regular time interval

**What do you dislike about BizTalk360?**

Finding the right settings to configure alerts is sometimes a bit cumbersome
The dashboard feels sometimes a little bit slow, but that's highly dependent on the browser used.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring our entire BizTalk solutions health 
Get rid of manual work with automated data monitoring 
Reduce downtime with auto correction of faulty components

  ### 43. Facilitates our daily work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Markus R. | Lead Integration Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2021

**What do you like best about BizTalk360?**

BizTalk360 has been very stable and reliable and facilitated our daily work. The web-based admin console has complemented what is missing in the BizTalk interface. We have used the alarms and auto terminating functionality which has also facilitated and helped us a lot. BizTalk 360 has always been fast and helpful if we encounter problems.

**What do you dislike about BizTalk360?**

A little difficult to set non-event alarms.

**What problems is BizTalk360 solving and how is that benefiting you?**

Alerted us if something stopped, and if problems occurred in BizTalk BizTalk360 has ensured that we learned of it.

  ### 44. Great tool for monitoring and maintaining the BizTalk platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about BizTalk360?**

The possibility to turn on or of specific BizTalk artifacts.
The alerts when something change in the BizTalk environment. For example a port become disabled.

**What do you dislike about BizTalk360?**

At this moment the tool fullfill expectations

**Recommendations to others considering BizTalk360:**

For monitoring purpose without physical access to the servers running BizTalk Server it is a great tool.

**What problems is BizTalk360 solving and how is that benefiting you?**

Give access to developers on the production environment to give insights of configured items.
Automation of turning on/off receive locations
Creating notifications

  ### 45. Centralized Administration and Proactive Monitoring and remediation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** April 30, 2021

**What do you like best about BizTalk360?**

The possibility to have all are our BizTalk envs managed from a single place also that we can be notified immediately whenever an issue happens and trigger actions to handle the situation automatically.

**What do you dislike about BizTalk360?**

There are still minor GUI bugs in the version that we have, like going to the dashboard and not having the default correct filter once you are in the next page.

**What problems is BizTalk360 solving and how is that benefiting you?**

There are a lot but I'll say that no having to do a lot of things manually is the best.

  ### 46. Product Inherited, Easy to use, works Great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about BizTalk360?**

The tool is a Godsend, includes tracking and monitoring tools in an easy to use interface, being able to drill in with the graphical data flow interface allows us to easily find and debug issues.
The ability to reprocess messages works really well even including the option to edit the message that you wish to replay in the event of issues/errors in the originating message.

**What do you dislike about BizTalk360?**

Still relatively new to the platform, but so far so good.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring, alerting and message edits/re-submissions from suspended messages.

  ### 47. BizTalk360 Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** May 04, 2021

**What do you like best about BizTalk360?**

BizTalk360 is a part of our daily work and manage the monitoring for our production BizTalk implementation. It manage monitoring, alerts and is possible to use for some administrative functions in BizTalk.

**What do you dislike about BizTalk360?**

It manages the tasks we use it for, such as monitoring and alert of BizTalk server without any issues.

**What problems is BizTalk360 solving and how is that benefiting you?**

Keeping track of suspended messages in BizTalk server and raising alerts.

  ### 48. Long-time Biztalk 360 customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** November 05, 2020

**What do you like best about BizTalk360?**

The Best part of Biztalk 360, from my point of view, is the access that Biztalk 360 gives to our non Biztalk Admins. Developers and business users can have different access to see that state of their Biztalk integrations. Support teams can go in and restart ports or Host Instances as need without having elevated permissions. It allows us, to push some of the responsibilities back on the integrations teams, to support the Biztalk applications.

Also support for the product, is top notch. They are always very responsive whenever we have questions or open a support ticket with them.

**What do you dislike about BizTalk360?**

I don't know that I dislike this but 1 feature, that I would like to see is around outages. If, let's say a database is having an outage, I'd like to see a feature where we could add an outage group, to disable ports, across multiple Biztalk applications, affected by the db outage.

**Recommendations to others considering BizTalk360:**

Definitely take advantage of the trial program and document all the features that you would need. Do demos to the support team and get buy-in. Biztalk360 works best when everyone is using it to support your Biztalk environments

**What problems is BizTalk360 solving and how is that benefiting you?**

We had been utilizing the original Exception Portal, that came out around the time of Biztalk 2006 R2. We have moved to using the Exception Portal within Biztalk 360, allowing us to retire use of that older site and consolidating to Biztalk 360. The other benefits, like I stated in an earlier question is allowing groups to support their integrations, especially in non-productions environments by giving the access to stop/start ports and Host Instances as needed. 
Another feature is setting up Alerts and Notifications and being able to send those out to the specific integration groups.

Another benefit, is the role Biztalk 360 has taken in the Integration community. Hosting multiple events on Integrations has been a huge benefit.

  ### 49. Great product for monitoring and supporting Biztalk

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2020

**What do you like best about BizTalk360?**

We mostly use the Monitoring section of Biztalk360. It's easy to configure alerts for all BizTalk components (orchestration, ports, host instances) and server health. I also like the dashboard where we can easily see overall health of BizTalk and able to drill down to specific application artefact. I also like the option to automatically reprocess or terminate suspended messages based on filters/known errors.

**What do you dislike about BizTalk360?**

So far, I don't have any issue with the product as our concerns have been addressed before.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitoring of 100+ Biztalk applications. Automating repetitive admin tasks like reprocessing or terminating suspended messages.

  ### 50. it's good in all but some functions need to be improved, such as alarm on event basis.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2021

**What do you like best about BizTalk360?**

monitor server performances and environment;

**What do you dislike about BizTalk360?**

alarm based on event log doesnot work as expected.

**What problems is BizTalk360 solving and how is that benefiting you?**

Monitor performances and environment, enable disabled ports/ODX as configured automatically. make sure business activities are not blocked.


## BizTalk360 Discussions
  - [Can we integrate BT360 with MS Teams for alerting?](https://www.g2.com/discussions/32744-can-we-integrate-bt360-with-ms-teams-for-alerting) - 2 comments, 1 upvote

- [View BizTalk360 pricing details and edition comparison](https://www.g2.com/products/biztalk360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+00%3A59%3A29+-0500&secure%5Bsession_id%5D=3b3fcf71-577e-4893-afb0-51512e068e1a&secure%5Btoken%5D=7a65dc34f46ffd434b4bb47073378c1e711661ca1284f01388915efe2b7d7539&format=llm_user)

## BizTalk360 Features
**Visibility **
- Dashboards and Visualizations
- Alerts and Notifications
- Reporting

**Functionality**
- Data Exchange
- Data Mapping

**Monitoring and Management**
- Multi-Server Management
- Automation
- Performance Baseline
- Real-Time Monitoring
- Immediate Alert Notification
- Proactive Server Monitoring Software

**Management**
- Workflow Management
- Exception Handling
- Real Time Reporting

**Integrations**
- Third Party Integration
- BI Tools Integration

**Cloud environment support**
- Server Monitoring For Cloud Deployments
- Software Scaling

**Security**
- Communication Protocols
- EDI Standards

**Agentic AI - Server Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Support**
- EDI Testing

## Top BizTalk360 Alternatives
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