BizTalk360 Reviews & Product Details


What is BizTalk360?

BizTalk360 helps Microsoft BizTalk server customers to manage and operate their environments more efficiently. It acts as a single platform providing better operations, monitoring and analytics capabilities to customers BizTalk server environment. More information can be found at http://www.biztalk360.com

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BizTalk360 Profile Details

BizTalk360 Profile Details

Vendor
Kovai Limited
Company Website
Year Founded
2009
HQ Location
London, United Kingdom
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
65
Twitter
@BizTalk360
Twitter Followers
2,112
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Companies Using BizTalk360

Microsoft
Hewlett-Packard
Citrix Systems
Vodafone
Pfizer
ABB
Novartis
Boeing
Toyota
BP
Polo Ralph Lauren
Ryder

BizTalk360 Reviews

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Application Developer (BizTalk)
Enterprise
(1001-5000 employees)
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Verified Current User
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"Excellent Monitoring tool for BizTalk"

What do you like best?

BizTalk360 is a great product for monitoring all aspects of BizTalk in a single place and providing the alerting capabilities that are missing from the administration console / tools provided with BizTalk.

It is useful being a web-based and is highly configurable giving much flexibility to how you want the health of the environment to be reported and like the configurable dashboard to give some slightly differing views and the fact that it auto-refreshes of course unlike the admin console.

A good part from our side is also the querying of the BAM data and being able to easily provide access to just that for business users, being better to use and set up than the BAM portal is.

The capabilities of the product are ever expanding and improving with regular releases making new features available. The support from the BizTalk360 team is excellent.

What do you dislike?

The setup of the alarms is not completely intuitive and I wouldn’t say it replaces having to go to the admin console for us as it does not quite provide all the capabilities of that just yet and is a little slower to use than that and navigating around it to do similar tasks is a little slower and less intuitive again.

More a request than a dislike but would be good to see a mobile app version also.

What problems are you solving with the product? What benefits have you realized?

As a business the ability to provide timely and comprehensive alerting of our BizTalk environment was key and BizTalk360 has done this well.

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Sr. Application Engineer
Enterprise
(1001-5000 employees)
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Verified Current User
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"Happy using BT360"

What do you like best?

Providing our ServiceTeams with operator abilities so they don't have to use BizTalk Administrator console is one of the biggest benefits. The second is the monitoring function so teams get alerts on specified events.

Support from Kovai is very friendly and has the customer in mind, which is good. We are looking into the possibitliy of integrating our automated deployment of BizTalk applications ( using BizTalk Deployment Framework ( BTDF ) ) with using the API, so for example SendPorts and receive locations can be added to Alarms automatically.

What do you dislike?

The BT360 web GUI does not completely replace the BizTalk Admin console when it comes to drilling down to messages. Also there is a considerable learning curve regarding the concept of Alarm Groups and mapping those. Analytics could be improved, e.g. a max of 10 metrics for a custom alert is somewhat limiting.

What problems are you solving with the product? What benefits have you realized?

We are improving security by reducing the number of administrators who need to log in on the BizTalk servers or use the Admin console. Also , they dont need to become member of BiztalkAdministrators group. Our Application administrators can stop/start BizTalk applications themselves.

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Integration Consultant
Information Technology and Services
Enterprise
(1001-5000 employees)
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Verified Current User
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A fantastic addition to our integration landscape"

What do you like best?

We really like what BizTalk360 offers out of the box. Our biggest benefits are the auto-healing of artifacts, the possibility to link triggered alarms to external applications (Slack, Microsoft Teams, custom), the automatic refresh on artifact status, knowledge base and audit trail.

The knowledge base in particular provides us with invaluable knowledge sharing capabilities. This allows our support squad to solve any suspended artifacts quickly and efficiently without needing to consult the developers.

The auto-healing capabilities of the product also reduce the need for support to intervene in the first place. Especially out of business hours we have noticed a substantial positive impact.

The event viewer is another big advantage. Seeing the events of all nodes in one overview has proven to be a valuable addition to our monitoring capabilities.

We’ve contacted BizTalk360 support several times. Response time and feedback has been excellent every single time.

What do you dislike?

Analysis is done based on tracking data. As we don’t track all messaging, this feature’s usability is greatly reduced in our case. Another data source for analysis would be welcomed.

Recommendations to others considering the product:

If you are currently exploring options to improve your monitoring capabilities on your BizTalk environment, we can warmly recommend BizTalk360. It’s easy to set up and the dev team really listens to its customers when exploring new features to develop.

What problems are you solving with the product? What benefits have you realized?

We’ve managed to improve our uptime and as such have reduced negative impact on our business to an absolute minimum. In addition to this, we spend less time on operations and more time developing new integration solutions.

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Enterprise
(10,001+ employees)
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"Great tool for allowing specific users visibility to specific applications"

What do you like best?

It's great being able to fine tune access to applications based on the needs and responsibilities of the user. Very valuable when you have 50 applications managed by about a dozen different teams. It fills in the huge gap between the BizTalk Administrator and BizTalk Operator roles available through the BizTalk Console.

What do you dislike?

Haven't used the Analytics part very much. The Windows service seems to consume a lot of CPU, but doesn't gather much info. It may just be that, as I new user (about a year), I don't know how to configure the Analytics part of function properly, but, at this point, it's not very useful at this point.

What problems are you solving with the product? What benefits have you realized?

With so many teams in our company being responsible for BizTalk apps, it's valuable to be able to give each team the appropriate level of access only to their application. It allows each team to focus just on the apps they have responsibility for and prevents the possibility that one team will, by mistake, affect another team's app.

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Enterprise
(1001-5000 employees)
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"BizTalk 360 is a great product to have to help support your BizTalk Platform"

What do you like best?

There are several features that we like:

1) The ability to secure different applications to their respective support teams.

2) The granularity of how security can be applied. For example, one support team should not be able to terminate messages for their application, but another one may have the requirement to do so.

3) Recently in our company we separated out the support of the BizTalk applications apart from the BizTalk platform. BT360 allows the application teams to support the applications without the need for Administrator rights to the BizTalk Servers.

4) The ability to customize your own dashboard so you can immediately see the health of the applications and the data that you are most interested in.

5) The monitoring capability of BT360 – for example, the ability for BT360 to restart host instances if for any reason any of them stop running. Another great example is the ability to set an alarm if a particular application has too many running messages. This can be a great alarm that something is amiss and may need to throttle the messages to prevent the server from hanging up.

6) How BT360 and BT health monitor can be integrated together. Though we haven’t set it up ourselves yet, we have it on our list to look into.

What do you dislike?

The inability to export data, especially for what AD groups have access to for security purposes. Once in a while it seems that we lose what a particular application was set to and would be nice to export that data as backup so we could restore it.

Recommendations to others considering the product:

It’s a great tool to allow teams access to some administration functions, but not granting administration access to the server. We also used to have powershell scripts running to ensure BT Host instances/send/receive ports were all enabled. This product monitors all of that for us and re-enables them.

What problems are you solving with the product? What benefits have you realized?

The ability for Application Development teams to support themselves while not being administrators to the servers. The benefit of preventing outages from the monitoring.

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Technical Specialist
Enterprise
(10,001+ employees)
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"A great tool for your BizTalk environment"

What do you like best?

The monitoring capabilities of BizTalk360 provide tremendous value to us. We had tried utilizing SCOM and the BizTalk management pack, but it proved to be too tedious to configure it, and using the default settings was not acceptable due to the excessive alerting it would generate. The ability for BizTalk360 to take the current state of a system and auto-configure itself to recognize that as the healty state of your artifacts is a tremendous time saver. The fact that you can also configure BizTalk360 to alert when a condition has cleared is great for momentary events.

Another benefit that BizTalk360 provides that SCOM does not is the ability to correct problems automatically when they occur. We had written several custom PowerShell scripts to address such items as restarting host instances or receive locations, but BizTalk360 can handle that natively with just a couple of settings.

Our administrators like the ability it gives them to perform their tasks (such as resuming suspended messages) without having to use the BizTalk console or logging into the servers. The granularity of access control in BizTalk360 is far greater than what the Operator role is capable of providing via the BizTalk console, enabling new team members to familiarize themselves with our environment while they are learning without the concern that they may accidentally change the state of something. The improved security this access control provides is another great benefit.

Finally, the attention that the BizTalk360 team gives to their product and their customers is refreshing. The product is constantly improving with new versions being provided on a regular cycle and with fixes being provided in a very prompt manner.

What do you dislike?

Because there is so much functionality in the product, it can be a bit overwhelming for a new user to absorb it all. Further expansion of the available training materials would be helpful.

In order to separate critical systems and different load profiles, we have a number of BizTalk production instances. Being able to compare the BizTalk360 configurations across them would be helpful for confirming consistency and identify variances in our monitoring rules.

Recommendations to others considering the product:

You'll be hard pressed to find a better product for monitoring BizTalk.

What problems are you solving with the product? What benefits have you realized?

Some of our integration flows are very time sensitive, such that if the initiating message does not arrive within the expected window, our business team needs to be notified so they can take compensating action. The ability for BizTalk360 to send notifications in these situations has been critical to addressing this.

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Administrator
Enterprise
(5001-10,000 employees)
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"Big help for a solo admin"

What do you like best?

As a solo BizTalk admin, BizTalk360 was a big help in a few areas

- Eliminate the need for daily multi-server remote sessions, since the BizTalk360 portal is able to give me just about everything I need to know about my BizTalk environments as well as server health (SQL Servers too)

- Monitoring of applications and host instances

- Gave my devs and analysts read-only access to production configuration/settings for BizTalk

- Gave manamgent a dashboard so they can check for analystics and outages

What do you dislike?

Not so much dislike, but it does a lot which also means there is a lot to learn. I had to give training sessions to my users who had zero familiarity with the stock admin console.

What problems are you solving with the product? What benefits have you realized?

For a while my out-of-the-box BAM portal became unavailable and we used the BizTalk360 BAM portal and actually never looked back.

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IT Project Officer
Government Administration
Enterprise
(10,001+ employees)
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Verified Current User
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"Great product which could become even more valuable with more features"

What do you like best?

BTS 360 offers us much more granular security than the standard admin console.

It allows us some autonomy from the infrastructure teams. Once installed we can configure & use the product as a business tool independently from requesting SCOM monitoring from the infrastructure teams. Additionally, we are able to set-up cross-cutting monitoring that would otherwise require liaising with multiple teams within the infrastructure group (OS, IIS, SQL, etc).

We can see the status of the platform (Windows, SQL, etc) without having to give rights to individuals to the underlying servers.

The visual tracking & drilldown features are intuitive and useful and provides a much clearer understanding of message flow.

What do you dislike?

Note: most of these comments are about future improvements.

The product has a large learning curve, especially for anyone with an extensive history of using the standard admin console and – the classification of operations / monitoring / analytics can be confusing. The understanding of creating & mapping alarms also takes some getting used to and it's easy to map an alarm to the wrong application.

We had hoped to remove the standard admin console and revoke all access via the standard BizTalk Administrators AD group – we had mistakenly assumed that BTS 360 replicated all the functionality of the standard admin console. However, BTS 360 does not offer the platform configuration functionality that we need, the most important omissions for us being unable to import / export bindings or change / create ports.

I think that there is an opportunity for adding more value when using the tracking tools, at the moment it seems to be just a web façade on top of the standard BizTalk library. In particular when building queries I would like to see all the filter values pre-populated rather than just replicating the standard admin console; e.g. when building a 'Tracked Service Instances' query the values for 'Assembly Name', 'Service Name', etc. could be pre-populated in the same way that they are for 'Host Name' rather than forcing the user to manually enter the name.

Additionally, we develop our dashboards & alarms in a staging environment & then these need to be moved to a separate installation of BizTalk 360 in our production environment. Support for export / import of alarms, dashboards, queries, etc would be useful.

SQL Server monitoring. Our BizTalk databases run on a SQL Server Failover Cluster instance. The monitoring of these clustered instances was lacking in functionality/accuracy so we are not using that functionality. This could be improved,

Recommendations to others considering the product:

Plan on setting aside a significant familiarisation / training period; especially if your staff are already familiar with the standard BizTalk Admin console.

Do not expect (yet?) to completely replace the standard admin console as BizTalk 360 does not provide the platform configuration functionality.

What problems are you solving with the product? What benefits have you realized?

The core problem that we are trying to solve is having to give BizTalk administrator permissions to operational & testing staff. We haven't yet managed to achieve this because of the missing platform configuration functionality. However we have gained significant improvements in our general monitoring capability.

As the BizTalk is a hosted service, BT360 helps provide our clients with monitoring access to their application without giving them direct administrative access to the production environment.

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Biztalk Administrator
Telecommunications
Enterprise
(1001-5000 employees)
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Verified Current User
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"Biztalk360 Review"

What do you like best?

Monitoring features of this product are very nice. Generally speaking they are the main reason of buying Biztalk360 in my case.

BizTalk360 can monitor everything in an BizTalk environment, I especially like my BizTalk environment health check notification

The auto-correction feature is also great tool to prevent longer service/port/receive location crushes .

There are a lot more functionalities but in general these are that make this tool apart from the rest.

BizTalk is a replacement for many smaller scripts and tools that I previously used so now I have everything integrated in one place - which is very practical

What do you dislike?

Notification system was a little messy at the beginning but I used to it. Also SMS support is extra paid (from my silver tier licence perspective) and application doesn't support external SMS Gateway (in order to not to pay for SMS packets) .

If I'd have to be picky - the recurring payment policy is not the best method for my company - we would like to pay once for lifetime product.

Recommendations to others considering the product:

I'd recommend this product everyone that is dealing with suspended messages manually and wants to avoid PowerShell scripting everything.

What problems are you solving with the product? What benefits have you realized?

I don't actually have to look at BizTalk admin console in order to deal with suspended messages and I also don't need to worry(too much) about suspension of RL / SP and BT services.

Once , it saved my butt because of my forgetting to enable some services after regular maintenance - fortunately BT360 have run it f or me.

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Senior Application Developer
Transportation/Trucking/Railroad
Enterprise
(1001-5000 employees)
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"Our Usage of BizTalk360"

What do you like best?

We have distributed management and monitoring of certain applications to other groups within IT. So when they need to perform maintenance related to their applications, and a piece of the puzzle involves BizTalk, they are capable of stopping receive locations, checking on transaction processing, and just overall monitoring. We have also used the alert feature to notify individuals in the application groups should a transaction get suspended.

We also make use of the alert features to assure that we know the status of our BizTalk servers.

What do you dislike?

Setting up alarms can be an unclear, multi-step process. And it is also easy to assign an alarm to the wrong functional area within the alarms. So if there was anything that I would improve, it would be the UI to configure alarms.

What problems are you solving with the product? What benefits have you realized?

The business problem we are solving is distributing insight and partial management of BizTalk to others within the IT department on a controlled basis. Now it isn't necessary for a BizTalk admin to be involved in every aspect of day to day operations, and also importantly keeping non-admins away from logging in to the servers to do work.

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IT Developer
Enterprise
(1001-5000 employees)
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Verified Current User
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"BizTalk360: Monitoring has never been that easy"

What do you like best?

Our main use at the moment is monitoring. The monitoring dashboard is displayed on a TV screen 24/7. This way we can instantly respond to any suspended message. For some of our customers we need to fix the problem instant. BizTalk360 is the best way to monitor this. As we recently started using EDI, we can now manage/monitor acknowledgements very easy.

Also the auto-correct function is really good. During the night we might have some downtime where messages can't be created. Auto-correct solves this problem so we don't have to wait until a developer is in the office.

There is still a lot to discover for us, like API, alerts,...

What do you dislike?

At the moment, with the things we discovered and use in BizTalk360, we don't really dislike anything. Every problem we ran into, the support department helped us really fast.

What problems are you solving with the product? What benefits have you realized?

We had a lot of problems where we didn't see suspended messages until we logged in into the Administration Console. Now we don't to worry about that anymore. That's the reason we contacted Kovai, and we now there is still a lot to discover to automate and monitor our processes.

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Leader BizTalk
Enterprise
(10,001+ employees)
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Verified Current User
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"Good product for monitoring Biztalk "

What do you like best?

We mostly use Biztalk 360 to monitor the applications, we have SCOM installed but it's complicated to configure and doesn't have the same functionalities as Biztalk 360. BizTalk 360 is easier to configure and use.

The autocorrection feature is especially useful, now we can automatically resend / terminate and archive some messages based on an error filter. The users are then alerted by email and can see what's wrong.

Biztalk 360 also gives users more autonomy, they can have a partial access to their applications without accessing the production servers and they are able to restart their interfaces without a Biztalk admin intervention.

The SQL monitoring is also useful, we have set up alerts if the jobs don't run or if the database size exceeds a certain limit.

What do you dislike?

Some features could be added : for example the ability to run some scripts based on data monitoring, but otherwise the product is very complete and suited to our needs.

What problems are you solving with the product? What benefits have you realized?

Some of our applications need to run 24/7, we encountered some problems in the past that would only be solved by an admin intervention, such as restarting the locations manually because there had been too many retry attempts.

The email alerting also gives us visibility on the platform, we can be more proactive and solve the problems before being alerted by the users.

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Enterprise
(10,001+ employees)
Validated Reviewer
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"Intuitive BizTalk Monitoring and Administration with fine-grain access policy"

What do you like best?

We are in the midst of building a quite complex BizTalk platform, with a great number of BizTalk-Applications and even more Ports and Host instances. At the same time we have a lot of new releases on the platform almost every day, which are being tested right away by a big team. BizTalk360 allows us to make sure, that all necessary components in BizTalk are started or stopped, as the desired state is configured within BizTalk360 so the automated deployment and testing works as desired. Also the very easy-to-implement 'suspended message monitoring' is a great help, which allows us not to look at the BizTalk Console all the time.

Also the ability to monitor "BizTalk as a whole", meaning the inclusion of SQL-Server environment, Consolidated Event-Log entries and even resources of the individual machines are very helpful and easy to understand.

The best part for me personally is the ability to show message flows graphically, to understand which ports and orchestration are included in a particular interface, even beyond the borders of a single BizTalk Application. This helps to track items in a very complex environment, even for a non-BizTalk-developer.

What do you dislike?

Although the inclusion of SQL-Server platform monitoring in BizTalk360 is a great help, the limitation to a maximum of 2 SQL-Servers hurts us in our highly available environment, spread over 9 SQL-Servers. I am hoping for an increase of this restriction in the future, to include all primary and secondary SQL-Server in our environment.

What problems are you solving with the product? What benefits have you realized?

We tried implementing SCOM-monitoring before we looked at BizTalk360. Now I can say with certainty: Although SCOM would be capable of monitoring almost everything that BizTalk360 does, BizTalk360 does it almost out-of-the box while SCOM would take dozens of hours (or possibly hundreds for a SCOM-newbie like me) to get even close. Also if you are confronted with a diverse environment, BizTalk360 allows you to set very fine-grain access policies for monitoring and administration, which is just not possible in native BizTalk. And all this without anyone besides sysadmin having local access rights to BizTalk server or SQL-Server. This also allows us to have application specialists without much BizTalk-knowledge administering their interfaces in BizTalk360, without them admin rights to any actual BizTalk components.

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Enterprise
(1001-5000 employees)
Validated Reviewer
Verified Current User
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"Easy and Intuative BizTalk monitoring with BizTalk 360"

What do you like best?

Current main use if monitoring. Monitoring is currently done by one team responsible for BizTalk. In the midst of providing access to those responsible for the solutions making use of BizTalk.

Good addition to current monitoring of servers with SCOM.

Always quick and correct response to support questions.

What do you dislike?

The analytics module gives much information, but the information is difficult to filter to the required level.

Recommendations to others considering the product:

Make sure your requirements as clear in comparison to the available feature provided by BizTalk 360.

What problems are you solving with the product? What benefits have you realized?

Provide easy administration of BizTalk without the need to react on each issue that pops up. Providing access to those wo need access to taks. Without the need to provide access to BizTalk console itself.

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Enterprise
(1001-5000 employees)
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"Just getting started..."

What do you like best?

We are new to BizTalk and 360 so are just learning both products. So we are still at the configuration stage of 360 and are yet to use it in a production environment. When purchasing BizTalk we thought of 360 as a must buy product to be able to support and manage BizTalk effectively.

It is quick and easy to set up alarms and navigate through the BizTalk environment.

I think the custom dashboards will be very useful and it's good to have more control over user permissions.

What do you dislike?

Some of the terminology was a little confusing to start with e.g. an alarm is really the configuration of the channel and actual notification/alarm is configured in the mapping of that. But that's just because it was new and didn't seem obvious at first. Once understood it's really straight forward.

What problems are you solving with the product? What benefits have you realized?

When we get to production we see BizTalk 360 as the go to tool for supporting our applications and will also be able to aid during deployments of other external applications.

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UI
Enterprise
(10,001+ employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

"BizTalk 360 is a great monitoring product and operation tool for Biztalk."

What do you like best?

There are several features that we like:

1) The ability to create new alarm, monitor Biztalk artifacts, web services and trigger alerts in case of any discrepancies.

2) The granularity of how security can be applied. For example, one support team should not be able to terminate messages for their application, but another one may have the requirement to do so.

3) Auto-correct functionality in Biztalk360

4) The ability to customize your own dashboard so you can immediately see the health of the applications and the data that you are most interested in.

5) Analytics set for message pattern used by support team to identify the flow and monitor Biztalk sever performance.

6) Analytics set for message pattern which is used is used by support team to identify the flow and Biztalk sever performance which is monitored by support team.

7) Ability to store and execute secure SQL queries.

8) Ability to use monitoring dashboard to view the status of the mapped artifacts in a nice dashboard view.

9) Ability to view and enable monitoring of CPU usage, Memory usage, disk space, event logs and system resource of the Biztalk node.

10) Ability to view infrastructure setting like topology, host instances, MessageBox, Biztalk servers, SQL servers, Tracking Manager.

11) Ability to view access health check tools to view backup and disaster recovery configuration.

12) Ability to view graphical flow of the message.

13) Ability to view and export message flow pattern using analytics.

14) Ability to customize user based permission on Biztalk environment

15) The monitoring capability of BT360 – for example, the ability for BT360 to restart host instances if for any reason any of them stop running. Another great example is the ability to set an alarm if a particular application has too many running messages. This can be a great alarm that something is amiss and may need to throttle the messages to prevent the server from hanging up.

16) Ability to view and query on tracked service instance and tracked message events directly from Biztalk360.

What do you dislike?

The analytics module gives much information, but the information is difficult to filter to the required level. Unable to view API documentation even though having a platinum license.

What problems are you solving with the product? What benefits have you realized?

a) 80+ Application(50+ Biztalk application and 30+ web application) are monitored using Biztalk360.

b) Business High Severity alerts triggered when there is a failure in any Biztalk application or web service depending on all configuration

c) System High severity alerts are triggered when Biztalk artifacts(send, receive, orchestration) gets into disabling state. 95 Orchestration,50 Receive port and 133 send ports have been configured with the rule.

d) System High severity alerts triggered when Biztalk web services shut down.

e) System High severity alerts triggered when Biztalk DB server is unavailable.

f) Autocorrect used for RL, SendPort, Host instances

g) System High Severity alerts set for all host instances.

h) Analytics has been set for message pattern which is used by the support team to identify the flow and "Biztalk server performance".

i) Perform data collection has been enabled

j) Secure SQL Queries have been set to query BAM Primary import related tables.

k) Windows log and application log are monitored from Advanced event viewer.

l) Biztalk health Monitor has been configured.

m) Mappings have been enabled for Applications, BizTalk environments, BizTalk servers.

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Enterprise
(5001-10,000 employees)
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"BizTalk 360 new user Review"

What do you like best?

My company has been using BizTalk 360 for about 2 months now. We use it to monitor our prod and pre-prod environments. One thing that we like best is the security and auditing. It goes well above and beyond what the Admin console can offer.

Another feature that we like is the expected state monitoring of ports and hosts. It is very useful for connections outside our network that drop due to connection failure as BizTalk 360 can auto enable/disable based on the expected state you have configured in BizTalk 360.

It also provides great monitoring on some of the little aspects you may forget to check as a BizTalk admin such as SQL Job status. You can configure email alerts on many different items within BizTalk making administration significantly more streamlined.

Since the app does have a learning curve, the support is tremendous. Having access to BizTalk360 support articles straight from the platform is a good feature. The support staff are also very responsive to emails of questions you may have.

What do you dislike?

The product does have a bit of a learning curve. We have found that not everything is where you would expect it to be upon first looking. But between support articles and support staff it is easy to figure out your problems.

Another dislike we have is that it hasnt completely erased our need to have access to the BizTalk admin console because you can not make configuration changes from BizTalk 360. Our admins will be the same users who make config changes to ports/bindings so they still need access to biztalk sql server.

Recommendations to others considering the product:

I would highly recommend this product. For a very fair price, it gives you many more features granted by the Admin console alone. You will not be able to replace the admin console entirely, but the benefit is substantial. The email/text alerts are a great feature along with the audit/security logs it provides. You will be able to see everything that goes on in the application. BizTalk 360 gives you an easy way to give business users visibility into their application. No longer do you need to worry about who can see what as BizTalk 360 allows you to select permissions based solely on application.

In short, once the small learning curve is over, BizTalk 360 is a must have for any company who is using and relying on Microsoft BizTalk.

What problems are you solving with the product? What benefits have you realized?

One business problem is not having an audit trail when a port was enabled/disabled etc. This has greatly helped us in solving issues and troubleshooting.

Another business problem BizTalk 360 helps us solve is allowing business users some visibility into their applications. Using BizTalk 360, business users can see their respective application and it's status. They no longer have to send a file, wait some time, then email the middleware team. The user can log into BizTalk 360 and check their message status or application status. It helps streamline their testing by getting this visibility into the application they are linked to.

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Senior Biztalk Specialist
Financial Services
Mid-Market
(201-500 employees)
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"Great potenial, but immature yet..."

What do you like best?

Web UI, Monitoring capabilities, integrated operating system tools

What do you dislike?

Currently NOT supporting core BizTalk configuration functionalities, such as adapters (handlers) configuration and host settings configuration (only allows viewing these settings only).

It's funny... in their home page they write 'One Platform' in such big letters, but practically it's two platforms since we need to go back and use the BizTalk Admin Console tool for the above specific settings.

In addition, I've personally raised more than a few bugs with the BizTalk 360 team - simple bugs which should have been discovered by themselves. It seems to me like proper testing & QA procedures haven't been implemented as of a rush to publish a release...

Recommendations to others considering the product:

Think carefully of what you need from this product, and then evaluate it according to your specific needs.

What problems are you solving with the product? What benefits have you realized?

Easier access and usage for non technical users or non BizTalk experts.

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Teamlead ESB / Integratie vakgroep coördinator
Retail
Mid-Market
(501-1000 employees)
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"Best BizTalk monitoring tool of the market."

What do you like best?

What I like best is the monitor and alert handling in BizTalk360.

It is possible to monitor and setup alerts on almost anything what is running om the BizTalk and SQL servers.

Also the following functionallities improves the way of working with BizTalk:

- throttling data analyzer because this helps you with analyzing performance bottlenecks.

- auditing and realtime notifications on whom is doing some administrative tasks in BizTalk.

- data monitoring for automation of standard administrative work. For example deleting the non-resumable messages in BizTalk.

What do you dislike?

I would like that also other servers then BizTalk and SQL can be monitored in BizTalk360 just the way that SQL servers are added and could be monitored in BizTalk360.

In our integration environment we use also MSMQ and seperate IIS servers that exposes web services. It should be nice that we can monitor this also in BizTalk360.

We don't use the administration functionallity to enable or disable BizTalk applications and/or ports when we need to stop/start more then 1 application/port because the way of filtering does not allow not equal expressions. Because of this we need scripts to execute this administrative tasks or use the BizTalk admin console. With the latest BizTalk Server 2016 release Microsoft added extra enhancements for filtering and search capacities in in the admin console. In my opinion the gap, in a negative way, is getting bigger with BizTalk360.

That we can not alert on the throttling data but as I understood is that this will be added in the next BizTalk360 release.

There is a way to use the ESB portal in BizTalk360 that's a good improvement but unfortunately it is only working with the default portal. In our company we've customized this portal heavily so we can not use this feature now. It would be an improvement to give the opportunity to configure a custom portal and embedd this in some way in the BizTalk360 portal.

Recommendations to others considering the product:

We don't use the administration functionallity to enable or disable BizTalk applications and/or ports when we need to stop/start more then 1 application/port because the way of filtering does not allow not equal expressions. Because of this we need scripts to execute this administrative tasks or use the BizTalk admin console. With the latest BizTalk Server 2016 release Microsoft added extra enhancements for filtering and search capacities in in the admin console. In my opinion the gap, in a negative way, is getting bigger with BizTalk360.

That we can not alert on the throttling data but as I understood is that this will be added in the next BizTalk360 release.

There is a way to use the ESB portal in BizTalk360 that's a good improvement but unfortunately it is only working with the default portal. In our company we've customized this portal heavily so we can not use this feature now. It would be an improvement to give the opportunity to configure a custom portal and embedd this in some way in the BizTalk360 portal.

What problems are you solving with the product? What benefits have you realized?

We're using BizTalk360 now instead of SCOM.

BizTalk360 is much more user friendly than SCOM.

We use the ESB Toolkit and with BizTalk360 it is easy to set up monitoring and alerting on the EMP SQL tables to notify the business that there were functional integration errors that needs to be solved.

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Team Leader COIN (Integration)
Retail
Enterprise
(1001-5000 employees)
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"A Must-have for BizTalk"

What do you like best?

We use it for monitoring and as an admin tool. I really like the possibility to control who does what. Our users range from admins to super users on the business side, but it feels perfectly safe since we can control and keep track of what they do. The auto-healing is a nice feature and the possibilty to monitor other things and not just BizTalk. The health-check is a good feature. The look and feel is nice and I really like the fast pace of the BizTalk360 team. If there is some feature that feels a little basic the first time you see it, you can be sure that it will be enhanced within a resonable time. No need to look for other Products.

What do you dislike?

I can´t say that there is something that I dislike. I would like to have more and deeper analytics. But I´m sure that it will be enhanced soon.

Recommendations to others considering the product:

It´s not much to concider. If you have BizTalk, you need BizTalk360.

What problems are you solving with the product? What benefits have you realized?

Monitoring, administration, being able to include super users into what´s happening.

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Business Integration Engineer
Information Technology and Services
Small-Business
(11-50 employees)
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"If you have a BizTalk Environment, you should also have BizTalk360"

What do you like best?

BizTalk360 is a logical and well designed tool which shows you detailed insights of your BizTalk environment. It makes makes your environments much easier.

From a monitoring point, I really like the way it works. It works just as an auto pilot, correcting issues, keeping the environment up and running and displaying the details of the occurred errors.

From an operations point, I like the way BizTalk360 can provide you information through the Knowledge Base and making things much clearer for non BizTalk people.

From an analytics/business point. Using custom queries and data monitoring is already helping our business people in investigating their deliveries of large quantities of files in time.

What do you dislike?

It would be helpful if BizTalk360 also has a 'view for Business'. Right now we are using BizTalk360 to give our business people more insight in their process using custom queries and data monitoring.

For example, using custom made templates or e-mails (with process variables) for non-BizTalk people would be a great help in this minor issue.

Recommendations to others considering the product:

BizTalk360 is already a mature product and yet, every release they manage to implement new features and functionalities.

The people of BizTalk360 really listen to their customers.

What problems are you solving with the product? What benefits have you realized?

Our main goal was to reduce the time that BizTalk Administrators needed to solve minor issues such as stopped ports and suspended instances. The auto correct features really help with this.

Later on our goals expanded to the detailed application monitoring and support.

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Senior Application Architect
Hospital & Health Care
Enterprise
(10,001+ employees)
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"BizTalk 360 is must have product for BizTalk administration"

What do you like best?

BizTalk 360 product helps a small BizTalk administrator team to manage complex BizTalk environment in my organization. BizTalk 360 has very neat web based BizTalk admin console. It believe that Microsoft should have baked something like that in the product itself. Auto-healing and email alerts regarding BizTalk environment has helped us dramatically reduce the downtime in our production BizTalk environment. Granular security feature in BizTalk 360 have allowed us to offload some of the BizTalk monitoring task to our operations team [who are not BizTalk experts]. This I believe is a big win for us. Also, BizTalk360 support team is excellent and very responsive and flexible to our organization needs. Also, even though we are not using Azure cloud yet. However, it is good to see different Azure monitoring feature getting added to BizTalk 360. I think it is step in the right direction.

What do you dislike?

Few feature that I think that are sub par are as follows:

Rule engine module : The Rules engine screen does not show the Business rules used in our organization accurately. It is not in a state that I can let our business analyst to use it.

ESB exception management: This hasn't evolved much from the ESB portal that is part of BizTalk product. I would like to see different exception reports delivered in email on scheduled basis.

ESB monitoring : This feature is not present in a state that it can be used. I would like to see this evolve in this product.

What problems are you solving with the product? What benefits have you realized?

Our team is trying to solve following problems using BizTalk 360:

1. BizTalk administration : This is definitely realized. The application is very good.

2. Proactive monitoring : This is definitely realized. Auto healing and email alerts are very good.

3. Monitoring of BizTalk environment by Non-BizTalk operations team : This is definitely realized. Granular security feature allows operations team to access only the sections of product that they are supposed to use.

4. Providing business analyst access to Business rules : This is not there yet. Doesn't accurately represent the business rules. Creates confusion among business analyst using it.

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IT Director
Transportation/Trucking/Railroad
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"BizTalk Monitoring Best Practices"

What do you like best?

BizTalk 360 offers our organization insight into the "Black Box" that is our Enterprise Application Integration platform. Running technology-lean, we do not have the resources to constantly monitor our BizTalk system. Once properly configured, BizTalk 360 allows our servers to basically run themselves while alerting administrators and business users alike to potential issues.

What do you dislike?

Older version lacked a bit in the UI department. Since version 8, everything is at your fingertips and displayed in a well laid out fashion. No complaints.

Recommendations to others considering the product:

Feel free to kick the tires for yourself but DEFINITELY take advantage of the guided demonstration. While we could never get a useful SCOM monitoring implementation in place (even with the help of 3rd party SCOM resources), we had BizTalk 360 up and running and monitoring our system in less than a week. Money very well spent.

And although we haven't had to use the support features often, responses to tickets are always timely and have always resulted in quick resolution.

What problems are you solving with the product? What benefits have you realized?

We purchased BizTalk 360 to offer insight into our integration solutions and to get in front of issues before they become problems. Additional benefits beyond the initial solution include a faster, friendlier interface into the BizTalk system as well as the ability to allow end users access to certain areas of the system that allow them to do their jobs more efficiently without tying up IT resources.

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A
Enterprise
(10,001+ employees)
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"Great tool for bringing monitoring together"

What do you like best?

We already have a number of systems for logging and monitoring our BizTalk estate including PowerShell, BizTalk Health Monitor, BAM and custom logging components. BizTalk 360 has allowed us to bring this tools together under one roof whilst also presenting it in a easy to read manner. We have over 50 applications and being able to provide tailored monitoring to each of the relevant teams is useful. Knowledgebase feature is particularly helpful in recording notes against errors should reoccurences happen.

What do you dislike?

The alarms and mappings can be a little tricky to get right the first time which is where you create the notifications to alert people and match those with artifacts to monitor. Some of the BizTalk tools cannot be replaced such as the admin console and the rule composer as they aren't as full featured but as time goes on I'm sure these will be improved.

A useful feature to have would be some sort of integration with TFS for build and releasing as well as some of the tools of BTDF. We use BTDF SSO heavily for securiely storing configuration to reduce the amount of deployments. Having this in the console would enable us to provide business users with the ability to update configuration without the intervention of an administrator

What problems are you solving with the product? What benefits have you realized?

The main problems we wanted 360 to solve were monitoring based which it has done very well. But it has also helped with mapping out the components of an application and how they fit together and aiding in our documentation.

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AI
Small-Business
(11-50 employees)
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"Great tool to fill the gaps in the BizTalk Admin Console"

What do you like best?

The dashboard that allow us to have a full real-time view of all our applications is without a doubt a great feature. This allow us to have a quick response time in case of failures.

What do you dislike?

The alerts feature lack a improvement in regards to be able to handle multiple issues in a single alarm. In case multiple applications are wrapped in a single alert, if a specific application triggers the alert, we won't receive subsequent alerts until the first issue is resolved.

Recommendations to others considering the product:

Definetelly the tool to use if you need to allow your end-users to manage applications

What problems are you solving with the product? What benefits have you realized?

Allowing the end users to manage messages instances as well as notify the responsible team about possible issues allow us to be more proactive towards the applications management as well as the auto recovery port status which comes very handy in case of network outages over the weekend not stopping the entire processing until the following week.

BizTalk360 Pricing

BizTalk360 Features

  • Visual Designer
  • Data Transformations
  • Breadth of Connectors
  • Quality of Connectors
  • Workflow
  • User Community

BizTalk360 User Ratings

8.0
Ease of Use
Average: 8.3*
9.3
Quality of Support
Average: 8.6*
8.2
Ease of Setup
Average: 8.5*
* Electronic Data Interchange (EDI) Category
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