Bitly Reviews (922)

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Reviews

Bitly Reviews (922)

View 2 Video Reviews
4.5
922 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Bitly for its ease of use and powerful tracking features, which streamline link shortening and management. The platform's ability to create custom links and QR codes enhances branding and user engagement, making it a valuable tool for marketing efforts. However, some users note that the pricing for advanced features can be high.

Pros & Cons

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Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A classic service with excellent features for precision social media and engagement tracking"
4/5
What do you like best about Bitly?

I have used Bitly now for well over 10 years. The platform is simple easy to use and now serves as my primary means to generate QR codes engagement and watch my core social media metrics across different channels for both my professional accounts as well as my clients. There is literally zero effort to implement this platform, however a full API is there if you want into custom period applications. Their support team is also happily there to help if required and I use this nearly every day. I have integrated it with multiple custom applications and had absolutely no problems with their documentation. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Over the years, the platform has become a bit bloated. It is also very clear that with so many other link shorter now in the market while Bentley was one of the originals they’ve mildly lost their way however it still does a great job with Wood accomplishes it and is able to make social and engagement Tracking very easy. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Shortens URLs and Delivers Valuable Campaign Insights"
4/5
What do you like best about Bitly?

It helps me shorten URLs and analyze interest in my campaigns. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Team use is very limited on the lower plan. Review collected by and hosted on G2.com.

Jose M.
JM
Jose M.
General Manager
Small-Business (50 or fewer emp.)
"Bitly Makes It Easy for Both Our Team and Customers"
5/5
What do you like best about Bitly?

Ease of use for my team and my customers. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

Theres really nothing to dislike if you know what Bitly is and how to use it. Review collected by and hosted on G2.com.

Xiujie D.
XD
Xiujie D.
"Sunseeker"
4.5/5
What do you like best about Bitly?

technology very efficient to analysis the marketing and customer trend Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I didn't recognize that I creating short term URL. I'm not really sure about how they use Bitly. Review collected by and hosted on G2.com.

"Effortless Link Shortening with Traffic Insights"
4/5
What do you like best about Bitly?

I use Bitly to create shortlinks and track traffic, and I think it's really easy to use. Creating shortlinks and tracking traffic is straightforward, which I really appreciate. Review collected by and hosted on G2.com.

What do you dislike about Bitly?

n/a Review collected by and hosted on G2.com.

Siddhesh K.
SK
Siddhesh K.
GM
Small-Business (50 or fewer emp.)
"Truly Customer Centric"
4/5
What do you like best about Bitly?

Bitly is very useful for making shortened links of content that we want to share with the world, that too with the labeled as per the text that we want. What's more, it's extremely easy and quick to do.

Bitly has truly been designed with a completely customer centric approach. Great going! Review collected by and hosted on G2.com.

What do you dislike about Bitly?

There is nothing as such that I dislike about Bitly really Review collected by and hosted on G2.com.

Tirzah M.
TM
Tirzah M.
Marketing, operations
Small-Business (50 or fewer emp.)
"Easy Data Tracking That Boosts Brand Visibility"
5/5
What do you like best about Bitly?

I like that I can track data easily and create brand visibility Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I would upgrade, but I do not like how I could possibly loose my links if I ever downgraded. Review collected by and hosted on G2.com.

Verified User in Music
AM
Verified User in Music
Small-Business (50 or fewer emp.)
"Unlimited Links, Easy to Create and Use"
5/5
What do you like best about Bitly?

How many links you're able to create and use Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I think the reporting is not that accurate Review collected by and hosted on G2.com.

Verified User in Executive Office
UE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"Easy Short Link Creation and Keyword Search"
4.5/5
What do you like best about Bitly?

Ease of creating short links for URLs and being able to search for saved links with keywords Review collected by and hosted on G2.com.

What do you dislike about Bitly?

That it's no longer free like it was when I first signed up. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"QR Code Builder and URL Tracking That Just Works"
4/5
What do you like best about Bitly?

QR code builder and the URL link tracking Review collected by and hosted on G2.com.

What do you dislike about Bitly?

I wish you also had a product similar to Linktree so I could do everything on one app. Review collected by and hosted on G2.com.

Response from Bitly Inc. of Bitly

Hi! Thanks for leaving a review of Bitly. And I also have great news for you.. Bitly does have a mobile Landing Page builder, just like LinkTree! Manage all your links, products, videos, images and more with Bitly Pages. More info: https://bitly.com/pages/products/pages

See how Bitly improved