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Bilendo Reviews & Product Details

Bilendo is an AR automation platform that helps companies ensure scalable processes in accounts receivable, reduce costs, reduce DSO and increase liquidity. At Bilendo, we know how important it is to make debtor processes flexible and efficient. Because of their complexity, these processes require an enormous amount of resources: they are time-consuming and cost-intensive. By displaying and communicating all processes through a central point, companies avoid problems with internal coordination and processing. With workflow-based automation, processes run naturally and continuously, depending on the desired configuration - completely independent of the existing infrastructure. Our customers include hundreds of enterprise companies from a wide variety of industries. Our cloud platform supports these companies in increasing their efficiency by primarily ensuring lower process and capital costs, optimized working capital and reduced payment defaults. In addition, with Bilendo, highly relevant and up to date debtor data is centrally available that companies can use to make effective decisions. Bilendo was founded in 2015 by Markus Haggenmiller, Jakob Beyer and Florian Kappert in Munich. Together with their international team, they have set themselves the goal of relieving companies of complex processes and ensuring scalable growth.

Seller

Bilendo

Languages Supported

Czech, Danish, German, English, French, Croatian, Italian, Malay, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Chinese (Simplified)

Product Description

Most companies waste resources to collect their receivables, manage them efficiently and make good decisions. Bilendo is a cloud based AR automation software that helps your company to save these resources. With Bilendo, you map all accounts receivable processes on a central platform and enable transparent and automated communication and internal collaboration. This enables you to accelerate incoming payments, control receivables risks and ensure scalable growth.

Overview by

Florian Kappert

Discussions

Bilendo Community

Pricing

Pricing provided by Bilendo.

Business

Starting at €799.00

500 Active Debtors*, 1 Operator, 10 Contributors, Billed Per Month

Scale

Starting at €1,899.00

750 Active Debtors*, 5 Operators, 25 Contributors, Billed Per Month

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Bilendo Media

By using Bilendo, you centralise all accounts-receivable-based customer communication on one platform: better communication for your finance, sales and customer care departments.

The efficient processing of payment disruptions, complaints and appeals is one of the central tasks when it comes to automating debit-side processes. The intelligent workflow-based dispute management helps to put all items in a dunning-capable state.

By combining intelligent workflows and rule-based automatisms, you are able to automate all debtor-related processes in your finance department.

The execution of dunning runs is part of the daily routine of every accounts receivable department. Bilendo helps to scale the degree of automation continuously through rule-based and context-sensitive workflows. The close interlocking with the Bilendo clarification management is unparalleled ...

Bilendo Demo - Reporting and Goals (add-on)

With the Reporting & Goals add-on, you receive individual evaluations of your debit-side processes. Create any dashboards and individual reports and share them with your colleagues.

Bilendo Demo - Scoring and Risk (add-on)

The credit management and credit scoring add-on from Bilendo. Manage your credit reports, control credit limits via workflows, create your own scores and credit limits and manage your requirements in your own digital credit policies.

Bilendo Reviews (25)

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Mircea S.

Transition & Project Consultant

Small-Business (50 or fewer emp.)

11/24/2022

"Outstanding product and service experience"

5/5

What do you like best about Bilendo?

Bilendo offers surprisingly flexible yet easy to use automation settings for accounts receivables like triggering internal clarification flows, sendIng dunnings and invoices to the customers. The possibilities to customize everything are broad; if there is a need to create increasingly complex setups, adequate support is provided to ensure the platform's functions are used to bring added value.

Setting up a new account is quite fast and they offer many possibilities to connect the accounting systems and bring them in sync with Bilendo platform. On top of the already mentioned features comes the reporting module, which is again highly customizable, it can be tailored to provide a multitude of views and angles into existing data with updates in real time. Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

There is not really something that I dislike about Bilendo, I would actually point out the openness to suggestions and the speed with which enhancements are brought into production. Review collected by and hosted on G2.com.

Joan J.

Finance Manager

Enterprise (> 1000 emp.)

11/24/2022

"Bilendo is autopilot for receivables management"

5/5

What do you like best about Bilendo?

I love the ease of use. It is really fast and convenient to have all receivables information just one click away.

Also the no-code automation workflows are a game changer in receivables management. Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

In terms of reporting, there are some limitations on the custom reporting that could be improved. Review collected by and hosted on G2.com.

What problems is Bilendo solving and how is that benefiting you?

Bilendo is helping us to ensure that we are having a homogeneus dunning and claiming receivables process across the organization and that we can ensure it is done timely. And automation allows us to do it in very cost-effective way.

Bilendo is also helping us by having an almost real-time view of receivables across the organization, not only from accounting. Review collected by and hosted on G2.com.

Sascha L.

Accountant

Enterprise (> 1000 emp.)

5/23/2022

"Receivables turnover periods have shrunk!"

4.5/5

What do you like best about Bilendo?

The simple handling. Many automated processes. Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

At times, I have not been able to find anything for myself yet. Review collected by and hosted on G2.com.

Sven W.

Head of Consulting & Business Transformation

Enterprise (> 1000 emp.)

11/28/2022

"Global roll-out of Bilendo across our European car dealer & wholesaler"

5/5

What do you like best about Bilendo?

- use of use

- degree of digitalization & automation

- ease of workflow configuration

- suitability to our business processes Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

Nothing, we are extremely happy with the product Review collected by and hosted on G2.com.

Timo E.

Buchhalter

Mid-Market (51-1000 emp.)

5/23/2022

"We were able to shorten our receivables turnover."

3.5/5

What do you like best about Bilendo?

Bilendo is very good for dunning, it helps us shorten the receivables turnover periods. Clarifications no longer need to be sent and tracked via Outlook. Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

The management of outstanding items for service users is (still) not possible. Individual changes have been promised, the duration of implementations could be faster. An automated transfer to the debt collection company is not possible (still in the implementation phase). Review collected by and hosted on G2.com.

Verified User in International Trade and Development

Mid-Market (51-1000 emp.)

1/11/2022

"because it makes your working-day more easy"

4/5

What do you like best about Bilendo?

The dunning is much easier and more comfortable.

The daily processing of outstanding and due receivables.

I am using the Accounts Receivable Management, Booking journal, Dunning, Service portal Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

by a big company there a coming a lot E-Mails in the Inbox.

Sometime have to click a lot until you come to the right workingway.

Sometome its confusing, it eskalating very fast and sometime it take a long time until eskalation. Review collected by and hosted on G2.com.

Recommendations to others considering Bilendo:

It makes part of the daily work more manamore manageable

You don't have weekly "work peaks" and you have a good eye on the outstanding debts.

You can act faster.

Maybe first when go live ist little difficult and look cofusing but when you working every day with Bilendo it will be calm. Review collected by and hosted on G2.com.

What problems is Bilendo solving and how is that benefiting you?

exact dunning and can do every day. Better distribution of work.

Everybody can look and if someone is sick or on holidy one can make representation. a clarification can easily be made at any time Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

1/11/2022

"Overall good experience with some small hickups"

3.5/5

What do you like best about Bilendo?

- Sleek and easy-to-use user interface

- Useful overviews and reports (booking journal, debtor management, ...)

- All basic necessities for a CR tool (organisation setup, templates, ...)

- Good and timely support Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

- Application is mainly in German. Although it is largely translated to English, there are still some places where there's a lack of good translation (support pages, updates and import file structure for example)

- Limited logging of what's going wrong within file import screen and e-mails (for example when e-mail server has an error) Review collected by and hosted on G2.com.

What problems is Bilendo solving and how is that benefiting you?

We're currently sending reminders to our client through Bilendo and use the application to keep up with the open/cleared items and specific client remarks/notes. The application is used by multiple users over 4 countries and is a replacement for the alternative tool which is a part of our ERP system (and which is currently not used). Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

8/9/2022

"Modern and user-friendly software for complex processes and requirements"

5/5

What do you like best about Bilendo?

Intuitive control of the application for users. System functionalities are not expandable and individually usable. Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

Regarding development, there are no dead ends in the thought process and thus no restrictions for the entrepreneurial operational process. Review collected by and hosted on G2.com.

Verified User in Automotive

Enterprise (> 1000 emp.)

8/15/2022

"Bilendo A/R Platform"

4/5

What do you like best about Bilendo?

To have collected risk management in one platform. Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

A customer search function from all screens would be helpful. Review collected by and hosted on G2.com.

Michael B.

financial manager

Enterprise (> 1000 emp.)

1/10/2022

"a perfect software to support our daily business"

5/5

What do you like best about Bilendo?

The automatic dunning process and automatic clarification requests Review collected by and hosted on G2.com.

What do you dislike about Bilendo?

Nothing. But a possibility to create clarifications with non-bilendo-Users (customers, employees without access to bilendo) would still be necessary. Review collected by and hosted on G2.com.

Recommendations to others considering Bilendo:

In contrast to other providers, the implementation could be carried out very quickly and the individual adaptations of the interfaces could also be completed quickly. Review collected by and hosted on G2.com.

What problems is Bilendo solving and how is that benefiting you?

the automatic dunning run and the automatic creation of the clarification requests saved us resources. At the same time, we were able to partially digitalise the sending of reminders or outsource it to a third-party provider. What is advantageous in times of Corona and home office Review collected by and hosted on G2.com.