BigTime Projector Reviews & Product Details

Projector PSA, now powered by Big Time Software, is a cloud-based Professional Services Automation tool specifically designed for managing delivery organizations. Modules for Project Accounting, Project Delivery and Resource Management enable better profit margins, utilization rates and operational efficiency. Projector BI provides PSO specific analytics and intelligence to measure and manage at every level and model your future success. Integrate with your CRM for extended visibility into pipeline revenue and staffing. Projector’s out of the box functionality supports multi-currency, multi-company capabilities. Our tech-agnostic approach to integration means no compromising on tech today or in the future. Projector is the PSA built by services professionals to support the specific needs of PSOs and is consistently ranked #1 for customer satisfaction.

Seller

BigTime

Discussions

BigTime Projector Community

Languages Supported

English

Solution Type

Best-of-Breed

Overview by

Tessa Bahoosh

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

View More Pricing Information

Top-Rated Alternatives

Kantata Professional Services Automation (formerly Mavenlink+ Kimble)

View All Alternatives

User Insights

Average based on 134 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

BigTime Projector Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is BigTime Projector, and what problem is it built to solve?

BigTime Projector is cloud-based time and billing software designed for professional services firms. It helps bring project management, time and expense tracking, invoicing, and reporting and analytics into the way those firms manage their work.

What languages does BigTime Projector support?

BigTime Projector supports 1 language: English.

What company sizes and industries is BigTime Projector the best fit for?

BigTime Projector is used by positive reviewers across small, mid-market, and enterprise organizations, with small and mid-market firms especially visible. The industries represented most prominently include professional services, consulting, and technology-related businesses.

Small businesses: Organizations with 50 or fewer employees.
Mid-market: Organizations with 51–1,000 employees.
Professional services and consulting: Including management consulting and other service-focused firms.
Technology: Including information technology and computer software businesses.

How long does it take to implement BigTime Projector across a team?

Implementation timelines vary with the scope of the rollout, but one to three months is the most commonly reported range. Other reported timelines span under a month to several months or longer.

Time to go live	Relative frequency
1–3 months	Most common
Under 1 month	Also commonly reported
3–6 months	Reported less often
6–12 months	Reported occasionally

What customer support options does BigTime Projector provide, and how do users find the overall support experience?

The support experience is a strong point: users describe the team as responsive, knowledgeable, and helpful when resolving questions or working through implementation and setup. They also appreciate practical guidance that helps them configure the product and make better use of its capabilities.

What is the experience like for teams switching to BigTime Projector from another tool?

Teams have moved to BigTime Projector from a mix of older PSA, time-tracking, and project-management tools, as well as spreadsheets and internally built systems. The change is often about bringing project, resource, time, and financial information together, with stronger support for forecasting, project management, and invoicing; the transition can require careful setup and adjustment to new workflows.

What tools and platforms does BigTime Projector integrate with, and how do these integrations help users get more value from the product?

BigTime Projector is used with a range of accounting, CRM, analytics, and business systems. Commonly named integrations and connections include:

Accounting and finance: QuickBooks, Sage, and SAP.
CRM: Salesforce.
Analytics and reporting: Power BI and Excel.
Business systems: Internal, ERP, and HR systems.

These connections can reduce duplicate data entry and help teams bring pipeline, project, resource, and financial information together for reporting and day-to-day management.

What features or capabilities could make BigTime Projector even more useful?

BigTime Projector could be more useful with a smoother, more consistent experience across its web and desktop interfaces, along with improvements to reporting and project-planning workflows. Recurring improvement areas include:

Bring more functionality into the web interface: Make administration and detailed project and task planning easier to complete in one place.
Simplify the user experience: Make administrative setup and common workflows more intuitive and require fewer steps.
Expand reporting flexibility: Make report building easier and provide clearer access to the information teams need.
Broaden integrations: Add more ready-to-use connections for other business systems.

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Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

11/22/2021

"First place I look when I need a PSA"

5/5

What do you like best about BigTime Projector?

Most PSAs take a lot of time and effort to integrate and use within the business. Projector is easily the most flexible PSA that I've worked with (used the top 3 of 5 in the past) in that you can modify almost anything without doing tons of development like in the competition. Also, being a standalone platform instead of being an integrated/partner solution that sits on SaaS that you have to license first, which doubles the cost annually. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

So much feature functionality has been added over the years that the UI needs to be reimagined. Some of the documentation is dated but still accurate. Once you get into the management portal and projector web, and work in it a lot, it becomes second nature, but the learning curve is pretty steep the first few times though. Invoice report/template editing is cumbersome. Invoice management functions could be more clear, such as outstanding invoices by date range (function of AR, but the data is present in Projector to display) and categorize based on net terms, would be a large help - as visualizing this information can be tough without customization of your financial systems. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

I have now been a part of bringing projector to 2 professional services companies, and the reduction in effort for billing/AR, accounting, and pro serve directors has been impossible to quantify. At least 1.5 FTEs a year in labor/effort are saved just through the capabilities to integrate into business applications like Sage or Quickbooks for rev rec and invoice automation alone. Review collected by and hosted on G2.com.

Margaret S.

Co-Founder

Small-Business (50 or fewer emp.)

11/23/2021

"Great PSA Platform"

5/5

What do you like best about BigTime Projector?

The reporting - including the ability to leverage PowerBI for reporting - is very compelling. The reporting allows us to look across the business and dive deep into a project's performance. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Due to Projector's broad capabilities, it can take some time to become an expert in the tool. Review collected by and hosted on G2.com.

Response from Lauren Remes of BigTime Projector

Thanks for the great review, Margaret! We're thrilled you are using our new BI tool, we're looking forward to delivering even more functionality in the coming year.

Christian R.

Senior Consultant

Small-Business (50 or fewer emp.)

11/22/2021

"Projector review"

4.5/5

What do you like best about BigTime Projector?

The customer service and support are great - questions and clarifications are answered quickly. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

The audit functions and external connectors are lacking. Would like to see more functionality to ensure proper execution of tasks. Review collected by and hosted on G2.com.

Chrissy P.

Engagement Manager

Small-Business (50 or fewer emp.)

6/8/2021

"Projector Review"

5/5

What do you like best about BigTime Projector?

The best part of Projector is the transparency and scalability of the project. It can go as deep as MS project and manage time at the task level. Reporting and analysis functionality is key to the discovery of where your utilization can be spent. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

The complexity of the ADMINISTRATION feature. There is a lot to understand about how to grant access and the ability to modify account details. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We need the ability to forecast hours by resource for each active project and we have been able to easily attain this. We have the ability to review hours before we approve them and send to client. We are able to accurately assess the hours that need to be billed. The utilization reports allow us to understand what we booked versus what was approved so we can understand where we need to change our projected goals. Review collected by and hosted on G2.com.

Leta Gail D.

VP PMO and Solutions Delivery

Mid-Market (51-1000 emp.)

5/11/2021

"Projector PSA - Good Things are Happening!"

4/5

What do you like best about BigTime Projector?

Support: Very responsive to all support requests. Engineers provide email support, as well as phone or consulting as needed. QuickBooks and Accounting: High marks for Accounting functions. Time Reporting: Easily adaptable across the organization, time reporting essentials are straightforward and easy to use. Sales: Our representative is very responsive. He is keen to the consulting world and actively seeks to understand any and all challenges we face with product adoption. We understand the roadmap for the product, and are eager to reap the many benefits of the upcoming and future features. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

The Project Management functions are cumbersome or non-existent. Unlike competitors that do a great job at task planning, project scheduling, and collaboration tools with teams and customers, Projector PSA falls short in this area. The web interface is far more modern than the desktop version - although we spend most of our time in the desktop version for administration. I would like to see a full sunset of the desktop version and faster adoption of web based features and functions. The project health, project management and balanced scorecard functions will be key in order to compete with any company seeking a full service product to meet both fiscal and project management needs. Projector simply isn't there yet, but I believe they are headed in this direction. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Run a full analysis complete with business case examples when considering purchasing the product. Include Accounting, Project Managers, and project teams in the review. We did speak with a reference before purchase, which proved to be most helpful. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

Our month-end processing has improved dramatically. We had a time-intensive manual process for years; Projector PSA has made this so easy! Financial visibility is improving with the product too, with more enhancements and data analysis features on the horizon within future product releases. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

11/18/2021

"Projector PSA support"

4.5/5

What do you like best about BigTime Projector?

We have been receiving prompt support from projector when we come across any issues, particularly when you can't find some straight answers from their support articles, so we are happy there are always someone there from their team to help. Also we receive prompt responses from their end as well. So far we are happy using projector and their services. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

There are new web version of projector and some features are still being added to web version. Hopefully, the web version will eventually have all features same as the management portal version (desktop version). Review collected by and hosted on G2.com.

Joe G.

Vice President

Mid-Market (51-1000 emp.)

11/20/2021

"Difference Making Solution"

5/5

What do you like best about BigTime Projector?

It's built for professional services. The system understands the nuances of quoting, delivering and invoicing for professional services. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Nothing. The product contains everything we need and it keeps improving! Review collected by and hosted on G2.com.

Ed M.

Vice President, Operations

Mid-Market (51-1000 emp.)

5/5/2021

"Robust PSA with Exceptional Support"

5/5

What do you like best about BigTime Projector?

Projector is one of our core line of business applications and is integral to our operations. It facilitates resource planning, project/task management, invoicing, revenue recognition, invoicing, and project analytics. The real strength is the engine that powers revenue recognition. The advanced logic leveraged is compelling and something I have not seen in other systems; and their Support team is amazing - incredibly responsive to questions and issues! Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

The functionality to manage tasks and project plans in the desktop application is cumbersome. I know it is on Projector's roadmap, but it needs to be implemented in the web-version, and it needs to include a UI that is intuitive and easy to manipulate. Review collected by and hosted on G2.com.

Harrison M.

Director of Operations

Small-Business (50 or fewer emp.)

5/6/2021

"Very robust and capable PSA"

4.5/5

What do you like best about BigTime Projector?

- Can handle almost every possible use case a PS firm could have

- Incredible staff across their organization

- Great implementation process

- Roadmap looks great Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

- UI is clunky/unintuitive at places, but they are making steps to fix that (about to roll out a new experience)

- The problem with any software that is so robust is there can be a learning curve to figure the right processes for your business

- Time tracking features are not on par with other solutions. Review collected by and hosted on G2.com.

Recommendations to others considering BigTime Projector:

Put in the time early on to make sure it is set up correctly. It is a big piece of software. Review collected by and hosted on G2.com.

What problems is BigTime Projector solving and how is that benefiting you?

We use Projector to hold most of our firm's core data. It helps us know if we are profitable or not and helps run our business. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/22/2021

"Office Administrator"

5/5

What do you like best about BigTime Projector?

Projector PSA is an excellent tool that has allowed us to utilize resources fully. It is a very robust system that has outstanding customer support. In addition, it integrates with our financial software. Review collected by and hosted on G2.com.

What do you dislike about BigTime Projector?

Our company is very satisfied with Projector PSA. Review collected by and hosted on G2.com.