# Bexio Reviews **Vendor:** Bexio **Category:** [Accounting Software](https://www.g2.com/categories/accounting) **Average Rating:** 3.5/5.0 **Total Reviews:** 15 ## About Bexio Bexio is a Swiss-made, cloud-based business software tailored for small and medium-sized enterprises (SMEs), sole proprietors, and startups. It integrates essential business functions such as customer relationship management (CRM), sales, invoicing, expense tracking, accounting, payroll, and banking into a single, user-friendly platform. Designed to streamline administrative tasks, Bexio enables businesses to manage their operations efficiently, securely, and from any location. With data hosted in Switzerland and 24/7 support, Bexio has earned the trust of over 90,000 companies. Key Features: - Contact Management and CRM: Maintain and organize customer information to enhance relationships and sales processes. - Sales Process Automation: Generate quotes, manage orders, and create invoices seamlessly. - Expense and Receipt Management: Track and manage business expenses with ease. - Comprehensive Accounting and VAT Handling: Simplify bookkeeping and ensure compliance with Swiss tax regulations. - Payroll Management: Handle employee salaries and integrate with ELM for streamlined payroll processing. - E-Banking Integration: Connect directly with Swiss banks for automatic bank reconciliation and payment processing. - Project and Time Tracking: Monitor project progress and log work hours efficiently. - Mobile Accessibility: Utilize the Bexio Go mobile app for on-the-go management, including QR receipt scanning. - Marketplace Extensions: Access over 100 apps to extend Bexio's functionality according to specific business needs. Primary Value and Solutions: Bexio addresses the common challenges faced by SMEs by automating and simplifying administrative tasks, thereby saving businesses up to 12 hours of office work per month. Its all-in-one solution eliminates the need for multiple disconnected tools, providing a cohesive view of business operations. By ensuring compliance with Swiss accounting standards and offering seamless banking integration, Bexio reduces errors and enhances financial oversight. The platform's scalability, with flexible pricing plans and a vast ecosystem of integrations, allows businesses to tailor the software to their evolving needs. With continuous updates and dedicated support, Bexio empowers SMEs to focus on growth and customer engagement, rather than being bogged down by administrative complexities. ## Bexio Pros & Cons **What users like:** - Users appreciate the **all-in-one accounting solution** of Bexio, simplifying tasks from accounting to payroll management. (1 reviews) - Users love the **comprehensive invoice management** offered by Bexio, streamlining their accounting and billing processes efficiently. (1 reviews) - Users appreciate the **integration of payroll management** with other tools in Bexio, streamlining their financial processes. (1 reviews) - Users value the **all-in-one tax management** feature of Bexio, simplifying their accounting tasks significantly. (1 reviews) **What users dislike:** - Users face **inadequate reporting** issues, with support shifting blame onto customers instead of addressing integration failures. (1 reviews) - Users report **integration issues** with banks, feeling unsupported and blamed for problems that are not their responsibility. (1 reviews) - Users experience occasional **software issues** with Bexio, including freezes that disrupt workflow intermittently. (1 reviews) ## Bexio Reviews ### 1. Rigid support and disappointing customer experience **Rating:** 0.0/5.0 stars **Reviewed by:** Thomas B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Bexio?** We had a very disappointing experience with Bexio. After we stopped using the service, we missed the cancellation deadline and were automatically charged for renewal. While this is technically in line with their terms, what is concerning is the complete lack of flexibility from their support team. Despite clearly explaining that this was an oversight and that we were no longer using the product, no gesture or compromise was even considered. For a SaaS company, this level of rigidity reflects poorly on their customer approach. In our experience with many other tools, such situations are usually handled with more understanding. I would strongly recommend others to be extremely careful with renewal terms. **What do you dislike about Bexio?** The main downside is the lack of flexibility in customer support. In our case, after we stopped using the service, we missed the cancellation deadline and were automatically charged for renewal. While this aligns with their terms, the support team showed no willingness to consider the context or offer any commercial gesture. This rigid approach is disappointing for a SaaS company and does not reflect a customer-centric mindset. **What problems is Bexio solving and how is that benefiting you?** Bexio aims to simplify accounting, invoicing, and administrative workflows by offering an all-in-one platform for small businesses. This can help streamline operations and reduce tool fragmentation. However, while the product addresses these needs, the overall experience is significantly impacted by the lack of flexibility in customer support. ### 2. A great tool for every small company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Bexio?** Bexio is a wonderful tool that combines everything from accounting to quotations and payroll in one. **What do you dislike about Bexio?** It bugs sometimes. Not often but sometimes it just freezes. **What problems is Bexio solving and how is that benefiting you?** Since the whole customer base and the offering and everything is also made in Bexio you don't need to make an invoice and book everything on the different ledger accounts. The invoice is made directly out of the order confirmation and is therefore booked correctly. I also love that you have the possibility to connect Bexio-Accountance directly to your ebanking account. ### 3. Outsourced support, outdated product **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Bexio?** It supports Swiss banks.Its the de facto monopoly on the Swiss market **What do you dislike about Bexio?** Support quality, broken integrations with banks. Gaslighting of customers: If banking integrations fail support tells us its our problem and that we should switch banks. That is Bexios job to fix and not ours. **What problems is Bexio solving and how is that benefiting you?** Accounts receivable and accounts payable administration. ### 4. Feels awkward and detached **Rating:** 3.5/5.0 stars **Reviewed by:** Jacek F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2024 **What do you like best about Bexio?** Bexio makes me sending solicitations and monitoring installments a breeze. It's quick and simple to make proficient looking solicitations, and the programmed installment updates save me a lot of time pursuing late installments. **What do you dislike about Bexio?** Bexio's stock administration highlights are deficient. Adding and following stock feels burdensome, and it doesn't coordinate well with different pieces of the product. This implies I need to involve a different framework for stock, which makes additional work. **What problems is Bexio solving and how is that benefiting you?** Bexio has smoothed my invoicing cycle and saved me hours managing late installments. Presently I can zero in on what makes the biggest difference - developing my business. Notwithstanding, the absence of strong stock administration keeps it away from being a genuine across the board arrangement. ### 5. Does not meet All of My Business Requirements **Rating:** 2.5/5.0 stars **Reviewed by:** Brenda V. | Human Resources Generalist, Security and Investigations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2024 **What do you like best about Bexio?** Bexio has not good features for managing payroll. Its inconvenient to have options for integrating with software. It would be better if they expanded their services to accommodate businesses. **What do you dislike about Bexio?** The interface uses some improvements. It would be better to support languages for people from different regions. There isnt much to like. A more interactive user interface would be nice. Occasionally the server is a bit slow. Its an issue. There is room for improvement in terms of flexibility and user interface design. **What problems is Bexio solving and how is that benefiting you?** The primary drawback of Bexio is its range of services, which currently caters to small organizations while neglecting the needs of larger ones. This lack of scalability hampers its potential for growth and expansion. ### 6. The pricing structure is not competitive **Rating:** 2.5/5.0 stars **Reviewed by:** Miriam J. | General Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Bexio?** Bexio is a poor tool for businesses. It complicates my accounting processes. Consumes me time. The interface is less user friendly, not allowing me to navigate and access all the features. **What do you dislike about Bexio?** The invoicing functionality is not intuitive. Need to expedite my payment collection. It lacks the ability to monitor expenses and generate reports with a few clicks. The customer support team is not always prompt and less helpful in resolving any issues. **What problems is Bexio solving and how is that benefiting you?** Bexio lacks features tailored for accounting needs, which makes it less suitable for larger businesses. Its limited integration with third party apps hampers efficiency leading to manual data entry requirements. ### 7. One Stop Solution for accounting **Rating:** 3.5/5.0 stars **Reviewed by:** Arshpreet S. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Bexio?** Bexio is a reasonably priced piece of software that provides enormous accounting features. All my sales, purchasing, and banking activities are integrated into one location. I use it daily for budget forecasts. The user interface is simple and user-friendly, making it very easy to implement and integrate into the system. Customer support is readily available. **What do you dislike about Bexio?** The server scalability seems to be an issue due to which it is sometimes unresponsive **What problems is Bexio solving and how is that benefiting you?** Budget Forecasting and managing all my account related activities under a single roof. ### 8. Incredible Workspace **Rating:** 5.0/5.0 stars **Reviewed by:** Arnaldo A. | Técnico em segurança eletrônica, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2023 **What do you like best about Bexio?** User friendly it is and I havent encountered any issues. **What do you dislike about Bexio?** The payroll management features are enhanced. Having more integration options with software is an advantage. **What problems is Bexio solving and how is that benefiting you?** Bexios enabling our staff to manage our facilities. This boosts productivity by allowing us to prioritize delivering services to our clients. ### 9. Basically, it is software that help for small business and startup need **Rating:** 4.5/5.0 stars **Reviewed by:** CA. Krishna V. | Senior Tax Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about Bexio?** It is software which help to mitigate small business needs also help to mitigate the needs of start-up, therefore, I according to my perspective using this software is good. **What do you dislike about Bexio?** I would like to suggest or advice the company that they should provide thier services to large businesses as well so that they can use this software for mitigate the needs of large enterprises as well **What problems is Bexio solving and how is that benefiting you?** As I have already suggest that company right now providing their services to small organization just to mitigate their needs therefore I suggest to provide thier services to large entities as well. ### 10. One of the best accounting software available in the market **Rating:** 4.5/5.0 stars **Reviewed by:** Rishabh J. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Bexio?** 1. Simple and easy to implement 2. Convenient and economical 3. Saves huge costs 4. Saves employee training cost as its really easy to deploy 5. Safe and secure to use 6. Provides cloud backup for all data 7. Great for small business because of low maintenance cost **What do you dislike about Bexio?** Its interface can be improved a bit and it should support more languages so that more people from different regions can utilise its benefits **What problems is Bexio solving and how is that benefiting you?** Its simple and easy to deploy, saves great amount of rime and noney in terms of maintainence and employee training cost, also it provides a one stop solution for multiple accounting and finance needs. ### 11. Super Convenient to track our business activities. **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh B. | Proprietor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2022 **What do you like best about Bexio?** All the sales purchase and banking activities are settled in one place. Helpful in creating quick invoices of my clients. It's cloud server based interface helps to access it anytime anywhere. **What do you dislike about Bexio?** Overall there is nothing which i dislike but the user interface could be a little more interactive. **What problems is Bexio solving and how is that benefiting you?** Solves my banking and invoicing problems. ### 12. Best, great accounting software **Rating:** 5.0/5.0 stars **Reviewed by:** JAI SHANKAR P. | Flutter dev., Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Bexio?** 1. Economical 2. Multi user interface 3. User friendly 4. Easy to use 5. Accounting features 6. Cost reduction 7. Time saving 8. Payroll management **What do you dislike about Bexio?** There is nothing to dislike but sometimes it's server gets slow down **What problems is Bexio solving and how is that benefiting you?** One of my problem is payroll management but after using this software my work gets easy and we save many time by using this software ### 13. It's is very helpful in managing Day to day business **Rating:** 3.5/5.0 stars **Reviewed by:** Gaurav K. | Articled Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Bexio?** 1) Quick access to all contact 2) Import address data from Excel 3) All functions linked with contact data **What do you dislike about Bexio?** Use interface was quite rigid, there is much scope for improvement in user interface and experience **What problems is Bexio solving and how is that benefiting you?** Now I can integrate all my data at one Place Now debtors management is easy with this software ### 14. Fully functional accouting software with latest updates **Rating:** 4.5/5.0 stars **Reviewed by:** Anu B. | Senior Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Bexio?** A software which helps me and my organization ahead of our competing organization by giving regular updates in features and industry practices. **What do you dislike about Bexio?** It doesn't come in multilingual which sometimes creates hindraces. **What problems is Bexio solving and how is that benefiting you?** Send custom invoices Tracking of income and expenses Create and help me in managing finances Cost efficient Target budgeting ### 15. bexio helps our staff to maintain administrative facility is upto top level **Rating:** 5.0/5.0 stars **Reviewed by:** Yogita D. | Founding Member, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Bexio?** Quick access all contacts mobile app Import address data from Excel **What do you dislike about Bexio?** It is easy to use to date, with no issue. If any, I will update personally. **What problems is Bexio solving and how is that benefiting you?** Time management, any location can access through a mobile application, user friendly. ## Bexio Discussions - [What is Bexio used for?](https://www.g2.com/discussions/what-is-bexio-used-for) - [View Bexio pricing details and edition comparison](https://www.g2.com/products/bexio/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A50%3A58+-0500&secure%5Bsession_id%5D=97a64681-1c3e-4909-8c7b-6d31479f7bfe&secure%5Btoken%5D=4af2e2bfd0bf583155520515cdad5651b96d6ea33c2e91943d4ea583646fc14e&format=llm_user) ## Bexio Features **General Ledger** - Journal Entries - Tags / Dimensions - Audit Trail **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Accounts Receivable** - Invoice Customization - AR Automation - Collections Automation **Accounts Payable** - AP Automation - Payment Processing - Purchase Orders **Other Functionality** - Inventory Tracking / Ordering - Inventory Pricing and Costing - Inventory Reporting - Multi-Entity / Consolidation - Recognition Rules - Reconciliations - Payroll - Time and Expense **Reporting & Analytics** - Financial Statements - Custom Reporting - Budgeting / Forecasting - Dashboards **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability - Output Document Generation **Integration** - Data Import and Export Tools - Integration APIs - Breadth of Partner Applications **Cash Flow** - Track Cash Flow - Income and Expenses - File Exports **Budgeting & Forecasting** - Budgeting / Forecasting - Data Import - Versioning - Historical Data **Revenue** - Revenue Types - Revenue Allocation - Scheduling **Payroll** - Direct Deposit - Check/W-2 Printing - Tax Calculation - Reporting and Dashboards **AI** - Data Extraction - Invoice Processing - Expense Management - Fraud Detection - Tax Compliance - Support Chatbots - Bank Reconciliations - Report Generation - Customizable Alerts - Predictive Analytics **Mobile Applications - Accounting** - Cloud Integration - Notifications - UI - Offline - Expense Tracking - Invoice Management **Agentic AI - Accounting** - Autonomous Task Execution ## Top Bexio Alternatives - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - 4.2/5.0 (310 reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - 4.0/5.0 (855 reviews) - [Xero](https://www.g2.com/products/xero/reviews) - 4.4/5.0 (1,571 reviews)