--- title: Benchmark Email Reviews meta\_title: 'Benchmark Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 119 reviews by the users' company size, role or industry to find out how Benchmark Email works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 119 scale: '5' date\_modified: '2026-08-21' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Benchmark Email Reviews & Product Details Visit Website Benchmark Email makes it easy to create professional email campaigns, grow your contact list, and see what's working. For 20+ years, we've helped marketers send great emails without fighting complex software. Here's what you get: - Drag-and-Drop Email Builder: Design mobile-responsive emails without coding. Pick a readymade template or start from scratch, then customize with content blocks, columns, and saved blocks you can reuse. - Sign-Up Forms: Build branded sign-up forms and embed them on any website, or set them up as popups. New contacts get assigned to the right lists automatically. - Smart Text and AI Images: Expand copy, adjust tone, fix grammar, and generate images from a prompt to speed up campaign creation. - Contact Management: Organize contacts with tags, custom fields, and segmentation. Filter by interests, engagement, or behavior and send targeted campaigns in a few clicks. - Multi-User Access: Add teammates and assign roles to keep campaigns organized without giving up control of your account. - Email Scheduling: Schedule campaigns in advance so your messages reach contacts at the right time. - Reports and Real-Time Activity: Track opens, clicks, and bounces per campaign. See engagement as it happens and review 30/60/90-day trends. - Real Human Support: Get help from real people, not bots. Email marketing experts are available 24/7 via live chat, phone, and email. Every plan includes every feature. No add-ons, no surprises. * * * Product Website Benchmark Email Seller [Polaris Software](https://www.g2.com/sellers/polaris-software) Discussions [Benchmark Email Community](https://www.g2.com/products/benchmark-email/discuss) Languages Supported German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by Allie Wolff (Vice President of Product Marketing) ![Rainforest QA](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rainforest QA") Used by Rainforest QA and 2 others ##### Featured Companies [ ![Rainforest QA](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rainforest QA") Rainforest QA](https://www.g2.com/products/rainforest-rainforest-qa/reviews)[ ![Digital Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Digital Marketing") Digital Marketing](https://www.g2.com/products/alaniz-marketing-digital-marketing/reviews)[ ![Tata Consultancy Services](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tata Consultancy Services") Tata Consultancy Services](https://www.g2.com/products/tata-consultancy-services/reviews) Beta Show More ## Pricing Pricing provided by Benchmark Email. ### Free $0.00 [ View More Pricing Information ](https://www.g2.com/products/benchmark-email/pricing) ![B R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "B R.") BR B R. Missionary Mid-Market (51-1000 emp.) 6/17/2026 Guest users or non-business users of the software, not included in G2 scores. "Intuitive, Reliable Email Letters with Helpful Support and Engagement Insights" 4.5/5 What do you like best about Benchmark Email? It’s a helpful service that lets me send prayer letters to supporters all over the world. I also like being able to see the engagement from people who receive the letters. When I first started using it, the Benchmark folks were quick to answer my questions and provide step-by-step instructions, which made getting started much easier. The UI is intuitive and easy to learn, and I appreciate that I can use the free service. Overall, the app performs well: sending letters is straightforward, and it’s easy to build different links within the letters for integration with social media apps. Since I only use the app every other month, I haven’t really used the AI aspect or the app’s intelligence features yet. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? I know they have added the sign up form templates. But I am seeking just the ability to get a QR code that can be added to snail mail letters that I also send out, in hopes more snail mail folks would sign up for emails. So far I have not figured out how to do that. I would also like the option to resend my email 2-3 days later to non-openers. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? Being able to communicate with folks all over the world with my praises and prayer requests free of charge, since my previous platform was going to require me to start paying. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller FC Frank C. Executive Director Small-Business (50 or fewer emp.) 7/12/2023 "The Best Email Platform to Communicate with Your Audience" 5/5 What do you like best about Benchmark Email? Many features with Benchmark Email help you to communicate with your subscribers and grow your audience. Also, the support is very accommodating and makes using this platform easy. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? The new revised platform feels very basic and doesn’t have the ability to transfer the photo gallery from the old platform. Because of that, it takes a bit longer to create new images for the things we use often. Also, there’s no longer an archive page, which we used all the time to generate new subscribers. It almost worked like a blog. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? We are a small Catholic nonprofit, and we use Benchmark Email as our main base for engagement and follow-up. Most of our fathers don’t use social media more than once a week, but they always check their email. I really appreciate how dependable email is for reaching them. The platform also keeps everything together for us, and the stats are very accurate and enlightening. Review collected by and hosted on G2.com. Show More 6/16/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") AO Verified User in Oil & Energy Mid-Market (51-1000 emp.) 5/6/2026 "Easy, Clean Campaign Builder with Strong Automation and Analytics" 4/5 What do you like best about Benchmark Email? The best thing I like about this benchmark email platform is its ease of hues and their clean campaign building tools which create a hassle free experience for us they are dragon drop editor makes the campaign building very simple and also allows us to create professional level campaigns even without much of a technical expertise they are automation workflows contact segmentation and performance analytics helps to streamline or marketing operations while maintaining a good visibility into a campaign management and engagement. Specifically, it is useful for teams that want a balance between simplicity and functionality. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? Some of their advanced automation and personalisation capabilities are not that extensive when compared with the author enterprise tools out there in this specific space. Their template customisation options are good overall, but there are certain limitations when we try to create a highly customised design, and their reporting feature is useful, though their deeper analytics and integration module should be improved further. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? This platform helps us in managing email campaigns customer communication and marketing automation all everything in a single space in a centralised manner it also helped us by improving our campaign consistency, by reducing manual marketing effort and making audience engagement tracking very much easier to track on real time vidya analytics and automation tools. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Duccio M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Duccio M.") DM Duccio M. Special Education Paraprofessional Education Management Mid-Market (51-1000 emp.) 4/14/2026 "Effortless Email Marketing for Educators" 4.5/5 What do you like best about Benchmark Email? I find it super easy to design well-crafted emails with Benchmark Email's drag-and-drop feature. I like that I can save a template and reuse it, and it's easy to use, even for someone who's not an expert marketer. The tracking feature is great, as well. I also like that I don't have to send emails from my direct email. The templates that Benchmark allows me to create are much better compared to what I used before. The initial setup was very straightforward; I could just import my contact list, and I was ready to go. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? Nothing much. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? Benchmark Email helps me communicate with teacher candidates easily and effectively. I enjoy the tracking feature and improved template quality. It saves me from sending emails directly, which enhances my communication efficiency. Review collected by and hosted on G2.com. Show More Response from Jessica Lunk of Benchmark Email [Editedit](https://www.g2.com/survey_responses/benchmark-email-review-12628755/official_response/edit) Hi Duccio, We just launched hosted sign-up forms in our latest release. Now, you can create a form page that is ready to share. Check out form pages and let us know if you have any feedback! [See how Benchmark Email improved](https://benchmarkemail.helpscoutdocs.com/article/486-form-pages-overview) 6/16/2026 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller RP Richard P. Outside Sales Small-Business (50 or fewer emp.) 4/27/2026 "Insightful Email Engagement Reports That Clarify Outreach Impact" 5/5 What do you like best about Benchmark Email? I love the reports it provides, especially how they show me who’s engaging with our marketing emails. It makes it clear who our outreach is reaching and where it’s landing. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? I wish there were an easier way to create a sign-up form that I could post on social media or forward by email. It would be especially helpful if customers could refer others simply by forwarding our emails with a sign-up form included. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? I often market to my customers through small, frequent reach-outs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") GR Verified User in Religious Institutions Small-Business (50 or fewer emp.) 6/22/2026 Guest users or non-business users of the software, not included in G2 scores. "Simple Newsletter Creation with Clear Engagement Metrics" 5/5 What do you like best about Benchmark Email? Easily create and send newsletters and see recipients activities so I know who is engaged with my emails. Importing contact lists is simple, interface is simple and easy to use, provides the exact metrics I need. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? Since email filters do not always like mass emails it it sometimes hard to get good results. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? Instead of having to manually manage contact lists and getting no feedback on metrics, I know have online signup forms that feed directly into every email campaign and give results on contact activity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shahrukh k.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shahrukh k.") SK Shahrukh k. support advisor Mid-Market (51-1000 emp.) 2/8/2026 "Its Amazing :) Simple, Iintuitve Email Builder with Powerful Automation and Analytics" 5/5 What do you like best about Benchmark Email? Its great :)I like most is simple and intuitive it is to use while still offering powerful features and the drag-and-drop editor makes creating professional emails quick and stress-free, and the automation and analytics tools help track performance and improve campaigns easily. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? there is nothing to dislike in this evrything is good i love it Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? many thing it has main is It takes the complexity out of creating and sending campaigns with easy-to-use drag-and-drop tools, which saves me time and reduces frustration Review collected by and hosted on G2.com. Show More 2/16/2026 Current UserValidated ReviewerSource: Organic GJ Gurunath J. Search Engine Marketing Specialist Mid-Market (51-1000 emp.) 9/14/2025 "Benchmark Email Marketing Tool Review" 5/5 What do you like best about Benchmark Email? It is so simple and easy to use even for someone who is just starting out email marketing. Some of the features like uploading the contact lists in bulk, landing page review and reports of the email campaigns are very handy. we use it on a weekly basis. It is so easy to implement. Besides their customer support is good too. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? There's nothing to dislike as yet. It is one of the easiest, simplest and best email marketing tools in the market. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? One of the problems it solves is uploading a contact list and sending emails in bulk. It also shows the reports of the email campaigns which helps in analyzing the performance of the campaigns and coming up with even better strategies. You can AB test, automate and lot more. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") GR Verified User in Religious Institutions Small-Business (50 or fewer emp.) 4/15/2026 Guest users or non-business users of the software, not included in G2 scores. "Quick, Helpful Support and an Easy-to-Navigate Site" 4/5 What do you like best about Benchmark Email? Quick customer service responses and solutions to any challenges. Easy to navigate site Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? I prefer to create emails on Canva and upload them to benchmark because benchmark isn’t quite as customizable or user friendly Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? Emails sent to spam or junk mail are being addressed and email signup forms are being worked on Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") GH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 4/15/2026 Guest users or non-business users of the software, not included in G2 scores. "Feature-Rich and Free Without the Constant Premium Push" 4/5 What do you like best about Benchmark Email? It's free and has lots of features and you don't bother me 100x to get premium. Review collected by and hosted on G2.com. What do you dislike about Benchmark Email? It's a bit glitchy when building an email. Review collected by and hosted on G2.com. What problems is Benchmark Email solving and how is that benefiting you? It helps us connect with our clients and families more. It allows us to send news to our community. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Benchmark Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Benchmark Email ](https://www.g2.com/products/benchmark-email/discussions/new) GU Guest User • Last activity about 4 years ago Is Benchmark Email free? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-benchmark-email-free) GU Guest User What advice do you have for others considering Benchmark Email for their email marketing campaigns? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-benchmark-email-for-their-email-marketing-campaigns) [ View all Discussions ](https://www.g2.com/products/benchmark-email/discuss) ## Pricing Options Pricing provided by Benchmark Email. ### Free $0.00 ### Pro Starting at $19.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/benchmark-email/pricing) Benchmark Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8e123398655ea08944802dc11fbc74e6/intuit-mailchimp-email-marketing.png "Product Avatar Image") Intuit Mailchimp Email... 4.3/5(12,988) [ Compare Now ](https://www.g2.com/compare/benchmark-email-vs-intuit-mailchimp-email-marketing) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image") Constant Contact 4.1/5(7,431) [ Compare Now ](https://www.g2.com/compare/benchmark-email-vs-constant-contact) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee85f8ddd73b345c4febd9bec84767ea/brevo-marketing-platform.png "Product Avatar Image") Brevo Marketing Platform 4.5/5(2,625) [ Compare Now ](https://www.g2.com/compare/benchmark-email-vs-brevo-marketing-platform) ##### ##### Benchmark Email Features Integration Data Import & Export Tools Integration APIs Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Diagnosis Content [ View More Features ](https://www.g2.com/products/benchmark-email/features) ## Top-Rated Alternatives [ ![Constant Contact](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact") Constant Contact 4.1/5(7,431) ](https://www.g2.com/products/constant-contact/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,988) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,625) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/benchmark-email/competitors/alternatives) ##### Categories on G2 [AI Writing Assistant](https://www.g2.com/categories/ai-writing-assistant)[Email Deliverability](https://www.g2.com/categories/email-deliverability)[Email Marketing](https://www.g2.com/categories/email-marketing) [Email Template Builder](https://www.g2.com/categories/email-template-builder) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which application release orchestration tools give an engineering team full audit trails and compliance reporting for releases so regulated industries can pass deployment audits?](https://www.g2.com/discussions/which-application-release-orchestration-tools-give-an-engineering-team-full-audit-trails-and-compliance-reporting-for-releases-so-regulated-industries-can-pass-deployment-audits)[Best travel management software in 2025](https://www.g2.com/discussions/which-is-the-best-travel-management-software-in-2025)[Best identity verification software for small businesses](https://www.g2.com/discussions/what-s-the-best-identity-verification-software-for-small-businesses) [What's the best PIM tool for service industry](https://www.g2.com/discussions/what-s-the-best-pim-tool-for-service-industry)[Best tools for combining data visualization with storytelling](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-data-visualization-with-storytelling)[Pros and Cons Details](https://www.g2.com/products/benchmark-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)