Compare Benchmark Email and Constant Contact 
At a Glance
Market Segments
Small-Business (68.2% of reviews)
Small-Business (70.5% of reviews)
Entry-Level Pricing
$0.00
Starting at $12.00 Per Month
Benchmark Email
Star Rating
(116)4.3 out of 5
Market Segments
Small-Business (68.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 2 pricing plansConstant Contact
Star Rating
(7,264)4.1 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in email deliverability, with users highlighting its effectiveness in reaching inboxes. Many appreciate the platform's ability to segment audiences, which enhances engagement and ensures that messages are delivered to the right people.
- Users say Benchmark Email is beginner-friendly, with a straightforward interface that makes it easy to get started. Reviewers commend its drag-and-drop editor, which simplifies the process of creating professional emails, making it a great choice for those new to email marketing.
- According to verified reviews, Constant Contact's template builder is a standout feature, with users praising the variety and quality of templates available. This functionality significantly simplifies campaign management, allowing users to create visually appealing emails without extensive design skills.
- Reviewers mention that while Benchmark Email offers a solid set of features, it sometimes lacks the advanced capabilities found in Constant Contact. Users have noted that they miss certain functionalities that could enhance their email marketing efforts, particularly in automation and analytics.
- Users highlight that Constant Contact provides a comprehensive all-in-one marketing tool, which is particularly beneficial for small businesses. The platform's ease of use and straightforward setup process are frequently mentioned as key advantages that help businesses get up and running quickly.
- G2 reviewers indicate that while both platforms have their strengths, Constant Contact's overall user satisfaction is higher, particularly in areas like quality of support and ease of use. Users appreciate the responsive customer service and the intuitive design that makes navigating the platform a breeze.
Pricing
Entry-Level Pricing
Benchmark Email
Free
$0.00
Try for free! 500 contacts and 2500 email sends
- Design Amazing Emails
- Capture New Subscribers
- Manage Contacts with Lists and Tags
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Benchmark Email
Free Trial is available
Constant Contact
Free Trial is available
Ratings
Meets Requirements
8.8
95
8.4
6,280
Ease of Use
8.8
95
8.5
6,318
Ease of Setup
8.8
42
8.6
3,486
Ease of Admin
9.0
32
8.6
3,030
Quality of Support
8.6
88
8.3
5,144
Has the product been a good partner in doing business?
8.3
32
8.6
2,905
Product Direction (% positive)
8.8
90
7.1
6,178
Features by Category
Email Marketing
8.9
76
|
Verified
8.6
4915
|
Verified
8.4
74
|
Verified
8.5
5026
|
Verified
8.5
69
|
Verified
8.9
4735
|
Verified
8.9
74
|
Verified
8.3
4996
|
Verified
8.7
73
|
Verified
8.9
4985
|
Verified
8.4
73
|
Verified
8.5
4846
|
Verified
8.8
57
|
Verified
8.3
3935
|
Verified
8.0
28
|
Verified
8.4
1779
|
Verified
Feature Not Available
7.9
1611
|
Verified
Reporting & Analytics
Feature Not Available
7.9
2386
|
Verified
8.9
71
|
Verified
8.4
4575
|
Verified
Generative AI
8.1
14
7.1
520
Feature Not Available
7.0
519
Agentic AI - Email Marketing
Feature Not Available
6.5
369
Feature Not Available
6.6
366
Feature Not Available
6.8
365
Feature Not Available
6.7
363
Feature Not Available
6.7
362
Integration
8.6
35
|
Verified
8.2
2732
|
Verified
Feature Not Available
7.5
1958
|
Verified
Feature Not Available
7.5
1936
|
Verified
Feature Not Available
7.3
1371
|
Verified
Feature Not Available
7.8
1526
|
Verified
Feature Not Available
7.2
1290
|
Verified
Diagnosis
Feature Not Available
7.9
768
Feature Not Available
8.1
762
8.6
17
8.5
942
Feature Not Available
8.4
851
Tracking
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
17
8.8
1073
8.2
17
Feature Not Available
Feature Not Available
8.5
920
Reporting
9.1
16
8.8
1058
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.0
830
Agentic AI - Email Deliverability
Feature Not Available
6.4
117
Feature Not Available
6.2
116
Feature Not Available
6.3
113
Feature Not Available
6.5
114
Feature Not Available
6.4
114
Grammar
9.0
8
8.5
77
8.6
7
8.3
70
9.5
7
8.5
72
Formatting
Feature Not Available
8.2
66
Feature Not Available
8.1
70
Feature Not Available
7.7
66
Content
Feature Not Available
8.1
68
9.2
6
8.3
71
9.2
6
8.2
67
Product Type
8.6
6
8.7
69
8.3
5
7.9
65
Generative AI
Feature Not Available
8.5
24
Feature Not Available
8.7
24
Templates
9.0
12
8.1
1055
|
Verified
7.7
10
7.2
916
|
Verified
8.6
11
7.9
969
|
Verified
8.2
12
8.3
592
Edit
9.8
9
8.2
949
|
Verified
8.8
10
8.4
1037
|
Verified
8.8
11
7.9
838
|
Verified
Logistics
8.9
11
8.6
1021
|
Verified
8.0
10
7.7
878
|
Verified
Feature Not Available
7.9
810
|
Verified
Feature Not Available
8.8
598
Generative AI
7.9
7
7.3
158
Feature Not Available
7.3
154
Agentic AI - Email Template Builder
Feature Not Available
6.9
94
Feature Not Available
6.8
93
Marketing and Communications
Not enough data
8.2
597
Not enough data
8.1
623
Not enough data
7.9
559
Not enough data
8.7
757
Not enough data
8.9
770
Attendee Engagement
Not enough data
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Registration
Not enough data
8.1
614
Not enough data
8.1
602
Not enough data
7.7
490
Generative AI
Not enough data
7.2
137
Agentic AI - Event Marketing
Not enough data
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.6
109
Text Messaging
Not enough data
8.6
75
Not enough data
7.8
64
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
67
Not enough data
8.1
67
Not enough data
8.5
74
Not enough data
7.8
64
SMS Platform
Not enough data
8.7
75
Not enough data
8.8
69
Not enough data
7.7
66
Not enough data
6.7
62
Not enough data
7.2
62
Not enough data
7.4
63
Agentic AI - SMS Marketing
Not enough data
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Content & Collaboration
Not enough data
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Social Management
Not enough data
8.6(won by default)
201
Not enough data
8.8(won by default)
203
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
196
Not enough data
8.1(won by default)
184
Not enough data
8.8(won by default)
186
Not enough data
8.4(won by default)
148
Agentic AI - Social Media Management
Not enough data
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
6.6
38
Not enough data
6.8
38
Not enough data
6.6
38
Not enough data
7.3
39
Not enough data
7.3
37
Not enough data
7.3
37
Social Functionality
Not enough data
8.8
301
Campaign Management
Not enough data
9.0
307
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
247
Not enough data
8.6
251
Not enough data
8.9
254
Not enough data
9.0
241
Not enough data
8.4
222
Not enough data
8.4
233
Not enough data
8.7
257
Not enough data
8.3
244
Not enough data
8.0
211
Not enough data
8.3
224
Targeting
Not enough data
8.8
271
Not enough data
8.7
253
Not enough data
8.2
222
Not enough data
8.5
224
Platform
Not enough data
8.3
232
Not enough data
8.5
266
Not enough data
8.7
274
Not enough data
9.0
303
Not enough data
8.5
243
Not enough data
8.6
296
Not enough data
8.7
257
Not enough data
8.4
228
Not enough data
8.7
277
Survey Management
Not enough data
8.3
264
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
252
Survey Customization
Not enough data
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Agentic AI - Survey
Not enough data
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Customizations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Growth
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Support
Not enough data
9.2
45
Categories
Categories
Shared Categories
Benchmark Email and Constant Contact are categorized as AI Writing Assistant, Email Deliverability, Email Marketing, and Email Template Builder
Unique Categories
Benchmark Email has no unique categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Website Builder, Social Media Advertising, Social Media Management, and Survey
Reviews
Reviewers' Company Size
Benchmark Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.1%
Computer Software
7.5%
Non-Profit Organization Management
7.5%
Information Technology and Services
6.5%
Hospitality
4.7%
Other
61.7%
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Alternatives
Discussions
Is Benchmark Email free?
1 Comment
AW
Benchmark Email has a free plan available that starts at 500 contacts and 3,500 emails per month! You can upgrade whenever you're ready to add additional...Read more
Benchmark Email has no more discussions with answers
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
HS
An efficient, easy-to-employ method of communicating your marketing and/or fundraising messages online.Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
