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At a Glance
Market Segments
Small-Business (70.2% of reviews)
Small-Business (70.6% of reviews)
Entry-Level Pricing
$0.00
Starting at $12.00 Per Month
Benchmark Email
Star Rating
(113)4.3 out of 5
Market Segments
Small-Business (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 2 pricing plansConstant Contact
Star Rating
(7,222)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Constant Contact excels in its Email Customization feature, scoring 8.8, which allows for a high degree of personalization in email campaigns. In contrast, Benchmark Email, while still strong, has a slightly lower score of 8.7 in this area.
- Reviewers mention that Benchmark Email shines in Building and Personalizing Emails, achieving a score of 8.9, which is higher than Constant Contact's score of 8.2. This indicates that users find Benchmark Email's tools more intuitive and effective for creating engaging content.
- G2 users highlight that Constant Contact's Quality of Support is rated at 8.2, which is lower than Benchmark Email's 8.5. This suggests that users may find Benchmark Email's customer service more responsive and helpful when issues arise.
- Users on G2 report that Constant Contact has a strong performance in High-Volume Sending with a score of 8.8, making it a preferred choice for businesses that need to send large volumes of emails efficiently. Benchmark Email, while still competent at 8.5, may not meet the same high standards for users with extensive email marketing needs.
- Reviewers say that both platforms offer solid Automated Email Responses, but Benchmark Email edges out with a score of 8.7 compared to Constant Contact's 8.3. This indicates that users may find Benchmark Email's automation features more robust and user-friendly.
- Users report that Constant Contact's Ease of Setup is rated at 8.5, which is slightly lower than Benchmark Email's 8.8. This suggests that users may find Benchmark Email easier to get started with, making it a more attractive option for those new to email marketing.
Pricing
Entry-Level Pricing
Benchmark Email
Free
$0.00
Try for free! 500 contacts and 2500 email sends
- Design Amazing Emails
- Capture New Subscribers
- Manage Contacts with Lists and Tags
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Benchmark Email
Free Trial is available
Constant Contact
Free Trial is available
Ratings
Meets Requirements
8.8
93
8.4
6,245
Ease of Use
8.8
93
8.5
6,283
Ease of Setup
8.8
41
8.6
3,455
Ease of Admin
9.0
31
8.6
3,009
Quality of Support
8.5
86
8.3
5,111
Has the product been a good partner in doing business?
8.3
31
8.6
2,883
Product Direction (% positive)
8.8
88
7.1
6,144
Features by Category
Email Marketing
8.8
75
|
Verified
8.6
4906
|
Verified
8.4
74
|
Verified
8.5
5006
|
Verified
8.5
69
|
Verified
8.9
4727
|
Verified
8.9
73
|
Verified
8.3
4970
|
Verified
8.7
73
|
Verified
8.9
4963
|
Verified
8.4
73
|
Verified
8.5
4839
|
Verified
8.8
56
|
Verified
8.3
3923
|
Verified
8.0
28
|
Verified
8.4
1773
|
Verified
Feature Not Available
7.9
1604
|
Verified
Reporting & Analytics
Feature Not Available
7.9
2383
|
Verified
8.9
70
|
Verified
8.4
4560
|
Verified
Generative AI
8.1
14
7.1
521
8.1
13
7.0
520
Agentic AI - Email Marketing
7.7
5
6.5
370
7.7
5
6.6
366
Not enough data
6.8
365
Not enough data
6.7
364
Not enough data
6.7
363
Integration
8.6
35
|
Verified
8.2
2730
|
Verified
Feature Not Available
7.5
1960
|
Verified
Feature Not Available
7.5
1937
|
Verified
Feature Not Available
7.3
1373
|
Verified
Feature Not Available
7.8
1524
|
Verified
Feature Not Available
7.2
1292
|
Verified
Diagnosis
8.6
14
7.9
769
9.0
14
8.1
763
8.6
17
8.5
943
9.0
17
8.4
851
Tracking
9.5
17
Feature Not Available
8.8
16
Feature Not Available
8.2
17
8.8
1070
8.2
17
Feature Not Available
7.9
16
8.5
916
Reporting
9.1
16
8.8
1053
8.7
13
Feature Not Available
8.9
14
Feature Not Available
8.3
16
8.0
831
Agentic AI - Email Deliverability
Not enough data
6.4
116
Not enough data
6.2
116
Not enough data
6.4
113
Not enough data
6.5
114
Not enough data
6.4
114
Grammar
9.0
8
8.5
78
8.6
7
8.3
71
9.5
7
8.5
73
Formatting
8.3
5
8.2
67
9.0
7
8.2
71
9.0
5
7.8
67
Content
8.1
6
8.1
69
9.2
6
8.4
72
9.2
6
8.2
68
Product Type
8.6
6
8.7
70
8.3
5
8.0
66
Generative AI
Not enough data
8.5
25
Not enough data
8.7
25
Templates
9.0
12
8.1
1054
|
Verified
7.7
10
7.2
915
|
Verified
8.6
11
7.9
968
|
Verified
8.2
12
8.3
591
Edit
9.8
9
8.2
948
|
Verified
8.8
10
8.4
1037
|
Verified
8.8
11
7.9
837
|
Verified
Logistics
8.9
11
8.6
1016
|
Verified
8.0
10
7.7
878
|
Verified
Feature Not Available
7.9
809
|
Verified
Feature Not Available
8.8
597
Generative AI
7.9
7
7.3
158
7.9
7
7.3
154
Agentic AI - Email Template Builder
Not enough data
6.9
94
Not enough data
6.8
93
Marketing and Communications
Not enough data
8.2
597
Not enough data
8.1
623
Not enough data
7.9
558
Not enough data
8.7
754
Not enough data
8.9
769
Attendee Engagement
Not enough data
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Registration
Not enough data
8.1
613
Not enough data
8.1
602
Not enough data
7.7
490
Generative AI
Not enough data
7.2
137
Agentic AI - Event Marketing
Not enough data
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Text Messaging
Not enough data
8.6
74
Not enough data
7.9
65
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
68
Not enough data
8.1
68
Not enough data
8.5
74
Not enough data
7.9
65
SMS Platform
Not enough data
8.7
75
Not enough data
8.8
69
Not enough data
7.7
67
Not enough data
6.8
63
Not enough data
7.2
63
Not enough data
7.5
64
Agentic AI - SMS Marketing
Not enough data
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Content & Collaboration
Not enough data
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Social Management
Not enough data
8.6(won by default)
197
Not enough data
8.8(won by default)
199
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
179
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Agentic AI - Social Media Management
Not enough data
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
39
Not enough data
7.3
38
Not enough data
7.3
38
Social Functionality
Not enough data
8.8
301
Campaign Management
Not enough data
9.0
306
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
248
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
9.0
242
Not enough data
8.4
224
Not enough data
8.4
234
Not enough data
8.7
258
Not enough data
8.3
245
Not enough data
8.0
212
Not enough data
8.3
225
Targeting
Not enough data
8.8
271
Not enough data
8.7
253
Not enough data
8.2
223
Not enough data
8.5
225
Platform
Not enough data
8.3
232
Not enough data
8.5
265
Not enough data
8.7
275
Not enough data
9.0
303
Not enough data
8.5
244
Not enough data
8.6
297
Not enough data
8.7
258
Not enough data
8.4
229
Not enough data
8.7
278
Survey Management
Not enough data
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Survey Customization
Not enough data
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Agentic AI - Survey
Not enough data
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Customizations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Growth
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Support
Not enough data
9.2
45
Categories
Categories
Shared Categories
Benchmark Email and Constant Contact are categorized as AI Writing Assistant, Email Deliverability, Email Marketing, and Email Template Builder
Unique Categories
Benchmark Email has no unique categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Website Builder, Social Media Advertising, Social Media Management, and Survey
Reviews
Reviewers' Company Size
Benchmark Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.4%
Non-Profit Organization Management
7.6%
Computer Software
7.6%
Information Technology and Services
6.7%
Hospitality
4.8%
Other
61.0%
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.1%
Alternatives
Discussions
Is Benchmark Email free?
1 Comment
AW
Benchmark Email has a free plan available that starts at 500 contacts and 3,500 emails per month! You can upgrade whenever you're ready to add additional...Read more
Benchmark Email has no more discussions with answers
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
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