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Compare Benchmark Email and Constant Contact 
Featured Products
At a Glance
Market Segments
Small-Business (70.2% of reviews)
Small-Business (70.6% of reviews)
Entry-Level Pricing
$0.00
Starting at $12.00 Per Month
Benchmark Email
Star Rating
(113)4.3 out of 5
Market Segments
Small-Business (70.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 2 pricing plansConstant Contact
Star Rating
(7,232)4.1 out of 5
Market Segments
Small-Business (70.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $12.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Constant Contact excels in email deliverability, boasting a significantly higher score compared to Benchmark Email. Users appreciate the platform's ability to ensure their emails reach clients effectively, with one reviewer highlighting the ease of tracking emails and creating client lists.
- Users say that Constant Contact's email template builder is a standout feature, receiving high praise for its user-friendly interface. Reviewers mention that the platform allows for easy setup of templates, making it simple to create visually appealing campaigns quickly.
- According to verified reviews, Benchmark Email shines in its automation features, which users find beneficial for segmenting and personalizing their email marketing efforts. One user noted the platform's ability to fill gaps left by other email services, enhancing their overall marketing strategy.
- Reviewers mention that while Benchmark Email has a clean interface and offers ready-to-use templates, it struggles with email deliverability compared to Constant Contact. Users have expressed concerns about their emails not reaching the intended audience as effectively.
- Users highlight that both platforms offer good support, but Constant Contact has a slight edge in quality of support. Reviewers appreciate the responsiveness and helpfulness of the support team, which enhances their overall experience with the platform.
- G2 reviewers note that while both platforms cater well to small businesses, Constant Contact's higher volume of recent reviews indicates a more active user base, suggesting that it may be more reliable for ongoing support and feature updates compared to Benchmark Email.
Pricing
Entry-Level Pricing
Benchmark Email
Free
$0.00
Try for free! 500 contacts and 2500 email sends
- Design Amazing Emails
- Capture New Subscribers
- Manage Contacts with Lists and Tags
Constant Contact
Lite
Starting at $12.00
Per Month
Start marketing today with a simple suite of email, social, and event management tools, all backed by marketing experts and legendary support.
- Basic email marketing with easy-to-use templates.
- Automated Welcome Email for new contacts
- Social Marketing
Free Trial
Benchmark Email
Free Trial is available
Constant Contact
Free Trial is available
Ratings
Meets Requirements
8.8
93
8.4
6,252
Ease of Use
8.8
93
8.5
6,290
Ease of Setup
8.8
41
8.6
3,462
Ease of Admin
9.0
31
8.6
3,014
Quality of Support
8.5
86
8.3
5,118
Has the product been a good partner in doing business?
8.3
31
8.6
2,888
Product Direction (% positive)
8.8
88
7.1
6,151
Features by Category
Email Marketing
8.8
75
|
Verified
8.6
4908
|
Verified
8.4
74
|
Verified
8.5
5009
|
Verified
8.5
69
|
Verified
8.9
4729
|
Verified
8.9
73
|
Verified
8.3
4974
|
Verified
8.7
73
|
Verified
8.9
4968
|
Verified
8.4
73
|
Verified
8.5
4842
|
Verified
8.8
56
|
Verified
8.3
3925
|
Verified
8.0
28
|
Verified
8.4
1774
|
Verified
Feature Not Available
7.9
1608
|
Verified
Reporting & Analytics
Feature Not Available
7.9
2384
|
Verified
8.9
70
|
Verified
8.4
4562
|
Verified
Generative AI
8.1
14
7.1
521
8.1
13
7.0
520
Agentic AI - Email Marketing
7.7
5
6.5
370
7.7
5
6.6
366
Not enough data
6.8
365
Not enough data
6.7
364
Not enough data
6.7
363
Integration
8.6
35
|
Verified
8.2
2731
|
Verified
Feature Not Available
7.5
1960
|
Verified
Feature Not Available
7.5
1937
|
Verified
Feature Not Available
7.3
1373
|
Verified
Feature Not Available
7.8
1528
|
Verified
Feature Not Available
7.2
1293
|
Verified
Diagnosis
8.6
14
7.9
769
9.0
14
8.1
763
8.6
17
8.5
943
9.0
17
8.4
851
Tracking
9.5
17
Feature Not Available
8.8
16
Feature Not Available
8.2
17
8.8
1071
8.2
17
Feature Not Available
7.9
16
8.5
916
Reporting
9.1
16
8.8
1053
8.7
13
Feature Not Available
8.9
14
Feature Not Available
8.3
16
8.0
831
Agentic AI - Email Deliverability
Not enough data
6.4
116
Not enough data
6.2
116
Not enough data
6.4
113
Not enough data
6.5
114
Not enough data
6.4
114
Grammar
9.0
8
8.5
78
8.6
7
8.3
71
9.5
7
8.5
73
Formatting
8.3
5
8.2
67
9.0
7
8.2
71
9.0
5
7.8
67
Content
8.1
6
8.1
69
9.2
6
8.4
72
9.2
6
8.2
68
Product Type
8.6
6
8.7
70
8.3
5
8.0
66
Generative AI
Not enough data
8.5
25
Not enough data
8.7
25
Templates
9.0
12
8.1
1054
|
Verified
7.7
10
7.2
915
|
Verified
8.6
11
7.9
968
|
Verified
8.2
12
8.3
591
Edit
9.8
9
8.2
949
|
Verified
8.8
10
8.4
1037
|
Verified
8.8
11
7.9
837
|
Verified
Logistics
8.9
11
8.6
1017
|
Verified
8.0
10
7.7
878
|
Verified
Feature Not Available
7.9
809
|
Verified
Feature Not Available
8.8
597
Generative AI
7.9
7
7.3
158
7.9
7
7.3
154
Agentic AI - Email Template Builder
Not enough data
6.9
94
Not enough data
6.8
93
Marketing and Communications
Not enough data
8.2
597
Not enough data
8.1
624
Not enough data
7.9
558
Not enough data
8.7
755
Not enough data
8.9
770
Attendee Engagement
Not enough data
8.0
618
Not enough data
7.8
550
Not enough data
7.9
559
Registration
Not enough data
8.1
613
Not enough data
8.1
602
Not enough data
7.7
490
Generative AI
Not enough data
7.2
137
Agentic AI - Event Marketing
Not enough data
6.5
104
Not enough data
6.5
105
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
106
Not enough data
6.5
108
Text Messaging
Not enough data
8.6
76
Not enough data
7.9
65
Not enough data
8.4
68
Not enough data
8.4
70
Not enough data
8.4
68
Not enough data
8.1
68
Not enough data
8.5
74
Not enough data
7.9
65
SMS Platform
Not enough data
8.7
75
Not enough data
8.8
69
Not enough data
7.7
67
Not enough data
6.8
63
Not enough data
7.2
63
Not enough data
7.5
64
Agentic AI - SMS Marketing
Not enough data
6.4
12
Not enough data
7.5
12
Not enough data
6.8
12
Not enough data
7.4
12
Not enough data
7.1
12
Not enough data
7.2
12
Content & Collaboration
Not enough data
8.8(won by default)
178
Not enough data
8.7(won by default)
185
Not enough data
8.3(won by default)
161
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
182
Social Management
Not enough data
8.6(won by default)
198
Not enough data
8.8(won by default)
200
Not enough data
Feature Not Available
Not enough data
8.7(won by default)
194
Not enough data
8.1(won by default)
182
Not enough data
8.8(won by default)
184
Not enough data
8.4(won by default)
148
Agentic AI - Social Media Management
Not enough data
6.8(won by default)
59
Not enough data
6.9(won by default)
59
Not enough data
6.8(won by default)
58
Not enough data
7.0(won by default)
58
Not enough data
7.0(won by default)
57
Not enough data
6.9(won by default)
56
Not enough data
6.8(won by default)
56
Platform Interoperability
Not enough data
Feature Not Available
Agentic AI - Social Media Advertising
Not enough data
6.7
39
Not enough data
6.9
39
Not enough data
6.7
39
Not enough data
7.3
40
Not enough data
7.3
38
Not enough data
7.3
38
Social Functionality
Not enough data
8.8
301
Campaign Management
Not enough data
9.0
307
Not enough data
8.9
290
Not enough data
8.9
287
Not enough data
8.4
248
Not enough data
8.6
252
Not enough data
8.9
256
Not enough data
9.0
242
Not enough data
8.4
224
Not enough data
8.4
234
Not enough data
8.7
258
Not enough data
8.3
245
Not enough data
8.0
212
Not enough data
8.3
225
Targeting
Not enough data
8.8
271
Not enough data
8.7
253
Not enough data
8.2
223
Not enough data
8.5
225
Platform
Not enough data
8.3
232
Not enough data
8.5
265
Not enough data
8.7
275
Not enough data
9.0
304
Not enough data
8.5
244
Not enough data
8.6
297
Not enough data
8.7
258
Not enough data
8.4
229
Not enough data
8.7
278
Survey Management
Not enough data
8.3
262
Not enough data
8.4
254
Not enough data
Feature Not Available
Not enough data
8.6
251
Survey Customization
Not enough data
Feature Not Available
Not enough data
8.5
249
Not enough data
8.2
234
Not enough data
Feature Not Available
Survey Insights
Not enough data
8.5
261
Not enough data
Feature Not Available
Not enough data
8.6
250
Not enough data
Feature Not Available
Agentic AI - Survey
Not enough data
6.9
50
Not enough data
6.7
50
Not enough data
6.9
50
Customizations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Growth
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Content
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Support
Not enough data
9.2
45
Categories
Categories
Shared Categories
Benchmark Email and Constant Contact are categorized as AI Writing Assistant, Email Deliverability, Email Marketing, and Email Template Builder
Unique Categories
Benchmark Email has no unique categories
Constant Contact is categorized as SMS Marketing, Event Marketing, Website Builder, Social Media Advertising, Social Media Management, and Survey
Reviews
Reviewers' Company Size
Benchmark Email
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Constant Contact
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
12.4%
Non-Profit Organization Management
7.6%
Computer Software
7.6%
Information Technology and Services
6.7%
Hospitality
4.8%
Other
61.0%
Non-Profit Organization Management
12.4%
Marketing and Advertising
9.7%
Real Estate
4.5%
Education Management
4.0%
Religious Institutions
3.3%
Other
66.0%
Alternatives
Discussions
Is Benchmark Email free?
1 Comment
AW
Benchmark Email has a free plan available that starts at 500 contacts and 3,500 emails per month! You can upgrade whenever you're ready to add additional...Read more
Benchmark Email has no more discussions with answers
if i buy a email list of 10,000 can i send to all of those people at one time off your site?
10 Comments
BF
You can't buy and e-mail list and loaded it into Constant Contact. They will only send to people who have signed up to receive your e-blasts. You can have...Read more
What is constant contact software?
6 Comments
CO
Constant Contact software is an email program that allows user to design/create emails with pictures, graphics and text to be sent to customers and...Read more
Does a busy small business owner have time to market their company on Constant Contact? (Nope)
5 Comments
MR
You say no, but perhaps if you allow Constant Contact to do some of the work for you, you might have a bit more time to spend on all those other important...Read more
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