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# Benchmark Email vs Constant Contact Comparison - What are their main differences?

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Benchmark EmailConstant Contact[+ Add Product](#)

Pricing

**Benchmark Email**
Free Trial

**$0.00** · Free

**Starting at $12.00** Per Month · Pro

**Constant Contact**
Free Trial

**Starting at $12.00** Per Month · Lite

**Starting at $35.00** Per Month · Standard

**Starting at $80.00** Per Month · Premium

**Contact Us** Per Month · Teams

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**Pricing Insights**
from reviews

Perceived Cost

**Benchmark Email**
$$$$$

**Constant Contact**
$$$$$

Average Discount

**Benchmark Email**
15%6% more

**Constant Contact**
9%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**Benchmark Email** 6 months
Based on 100 responses

**Constant Contact** 6 months
Based on 100 responses

Return on Investment

**Benchmark Email** 6 months
Based on 100 responses

**Constant Contact** 6 months
Based on 100 responses

 ![Benchmark Email](https://images.g2crowd.com/uploads/product/hd_favicon/a4a1f41935b326bab455c61cf8faa6b2/benchmark-email.svg "Benchmark Email")

 ![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact")

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**Pros & Cons**
from reviews

**Benchmark Email**
[
Ease of Use (13)
](https://www.g2.com/products/benchmark-email/reviews?filters%5Bsentiment_snippet%5D=1230232&qs=pros-and-cons#reviews)[
Features (8)
](https://www.g2.com/products/benchmark-email/reviews?filters%5Bsentiment_snippet%5D=2273801&qs=pros-and-cons#reviews)[
Expensive (5)
](https://www.g2.com/products/benchmark-email/reviews?filters%5Bsentiment_snippet%5D=1228451&qs=pros-and-cons#reviews)[
Email Management (4)
](https://www.g2.com/products/benchmark-email/reviews?filters%5Bsentiment_snippet%5D=1231735&qs=pros-and-cons#reviews)

**Constant Contact**
[
Ease of Use (1059)
](https://www.g2.com/products/constant-contact/reviews?filters%5Bsentiment_snippet%5D=1250562&qs=pros-and-cons#reviews)[
Easy Creation (495)
](https://www.g2.com/products/constant-contact/reviews?filters%5Bsentiment_snippet%5D=1248927&qs=pros-and-cons#reviews)[
Missing Features (286)
](https://www.g2.com/products/constant-contact/reviews?filters%5Bsentiment_snippet%5D=1244858&qs=pros-and-cons#reviews)[
Limited Customization (255)
](https://www.g2.com/products/constant-contact/reviews?filters%5Bsentiment_snippet%5D=1256317&qs=pros-and-cons#reviews)

Integrations

**Benchmark Email**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[
View all
](https://www.g2.com/products/benchmark-email/integrations)

**Constant Contact**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc56a8a4e7cb0fbbc71d13a598e9127e/acs-technologies.jpg "Product Avatar Image")

ACS Technologies

](https://www.g2.com/products/acs-technologies/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b63a01034ac032eb534b8ffbbe659987/adobe-indesign.png "Product Avatar Image")

Adobe InDesign

](https://www.g2.com/products/adobe-indesign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-etapestry.png "Product Avatar Image")

eTapestry

](https://www.g2.com/products/blackbaud-etapestry/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_36b6b32ae0d30bbadeb1cc888c016329/bluehost.png "Product Avatar Image")

Bluehost

](https://www.g2.com/products/bluehost/reviews)[
View all
](https://www.g2.com/products/constant-contact/integrations)

Screenshots

**Benchmark Email**
 ![Benchmark Email screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1328743/Using-our-legacy-platform-.png)

**Constant Contact**
 ![Constant Contact screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/108368/CRT-500-Campaign-Builder-Hero-1-570x315-blue.gif)

**Ratings**
from reviews

Meets Requirements

**Benchmark Email**

**8.8** /10

Based on 96 responses

**Constant Contact**

**8.5** /10

Based on 6,507 responses

Ease of Use

**Benchmark Email**

**8.8** /10

Based on 96 responses

**Constant Contact**

**8.5** /10

Based on 6,549 responses

Ease of Setup

**Benchmark Email**

**8.7** /10

Based on 45 responses

**Constant Contact**

**8.6** /10

Based on 3,706 responses

Ease of Admin

**Benchmark Email**

**9.0** /10

Based on 36 responses

**Constant Contact**

**8.6** /10

Based on 3,154 responses

Quality of Support

**Benchmark Email**

**8.6** /10

Based on 89 responses

**Constant Contact**

**8.3** /10

Based on 5,349 responses

Has the product been a good partner in doing business?

**Benchmark Email**

**8.4** /10

Based on 36 responses

**Constant Contact**

**8.6** /10

Based on 3,027 responses

Product Direction (% positive)

**Benchmark Email**

**8.8** /10

Based on 91 responses

**Constant Contact**

**7.1** /10

Based on 6,296 responses

**Features**
ratings from reviews

Email Marketing

**8.4** /10

Based on 94 responses

**7.4** /10

Based on 5,603 responses

Email Deliverability

**8.6** /10

Based on 23 responses

**7.6** /10

Based on 1,207 responses

AI Writing Assistant

**9.0** /10

Based on 9 responses

**8.3** /10

Based on 98 responses

Uncover more feature rated insights from real users to improve your shopping experience.

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Email Template Builder

**8.3** /10

Based on 19 responses

**7.8** /10

Based on 1,197 responses

Event Marketing

Not enough data

**7.5** /10

Based on 862 responses

SMS Marketing

Not enough data

**7.8** /10

Based on 98 responses

Social Media Management

Not enough data

**7.9** /10

Based on 229 responses

Social Media Advertising

Not enough data

**8.3** /10

Based on 354 responses

Survey

Not enough data

**8.0** /10

Based on 302 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
68.2%

Mid-Market(51-1000 emp.)
25.2%

Enterprise(\> 1000 emp.)
6.5%

Small-Business(50 or fewer emp.)
68.2%

Mid-Market(51-1000 emp.)
25.2%

Enterprise(\> 1000 emp.)
6.5%

Small-Business(50 or fewer emp.)
70.6%

Mid-Market(51-1000 emp.)
22.8%

Enterprise(\> 1000 emp.)
6.6%

Small-Business(50 or fewer emp.)
70.6%

Mid-Market(51-1000 emp.)
22.8%

Enterprise(\> 1000 emp.)
6.6%

**Reviewers' Industry**

[![Benchmark Email](https://images.g2crowd.com/uploads/product/hd_favicon/a4a1f41935b326bab455c61cf8faa6b2/benchmark-email.svg "Benchmark Email")](https://www.g2.com/products/benchmark-email/reviews)
Benchmark Email

Marketing and Advertising
12.1%

Computer Software
7.5%

Non-Profit Organization Management
7.5%

Information Technology and Services
5.6%

Hospitality
4.7%

Other
62.6%

[![Constant Contact](https://images.g2crowd.com/uploads/product/hd_favicon/d0637309afa730e835c2875436d214a5/constant-contact.svg "Constant Contact")](https://www.g2.com/products/constant-contact/reviews)
Constant Contact

Non-Profit Organization Management
12.5%

Marketing and Advertising
9.6%

Real Estate
4.4%

Education Management
4.0%

Religious Institutions
3.4%

Other
66.1%

Alternatives

**Benchmark Email Alternatives**

 ![Intuit Mailchimp Email Marketing](https://images.g2crowd.com/uploads/product/hd_favicon/302d00e021ff406c195b03ba50832862/intuit-mailchimp-email-marketing.svg "Intuit Mailchimp Email Marketing")

[
Intuit Mailchimp Email...
](/products/intuit-mailchimp-email-marketing/reviews)

 ![Brevo](https://images.g2crowd.com/uploads/product/hd_favicon/9b8f8747599b922f5aaa181db2ae94f4/brevo-brevo.svg "Brevo")

[
Brevo
](/products/brevo-brevo/reviews)

 ![MailerLite](https://images.g2crowd.com/uploads/product/hd_favicon/fd803899a94561a5fd16878a5fcb17d9/mailerlite.svg "MailerLite")

[
MailerLite
](/products/mailerlite/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

**Constant Contact Alternatives**

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![Brevo](https://images.g2crowd.com/uploads/product/hd_favicon/9b8f8747599b922f5aaa181db2ae94f4/brevo-brevo.svg "Brevo")

[
Brevo
](/products/brevo-brevo/reviews)

 ![Dotdigital](https://images.g2crowd.com/uploads/product/hd_favicon/2885a17bfed3aea5feb1bb9f11865a7a/dotdigital.svg "Dotdigital")

[
Dotdigital
](/products/dotdigital/reviews)

 ![Campaign Monitor](https://images.g2crowd.com/uploads/product/hd_favicon/ed729d8d9d12e23a7ae064134edd88e0/campaign-monitor%282%29.svg "Campaign Monitor")

[
Campaign Monitor
](/products/campaign-monitor/reviews)

## Benchmark Email vs Constant Contact FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Constant Contact vs Benchmark Email?

Benchmark Email stands out for higher reviewer satisfaction scores across key dimensions, while Constant Contact is more widely reviewed and cited for its ease of use and template availability.

| [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | [Benchmark Email](https://www.g2.com/products/benchmark-email/reviews) |
| --- | --- |
| 4.1/5 (7,427 reviews) | 4.3/5 (120 reviews) |
| Small-Business | Small-Business |
| 8.6 | 8.7 |
| 8.3 | 8.6 |
| Ease of Use (1,059 all-time mentions) | Ease of Use (13 all-time mentions) |

### How do the pricing models of Constant Contact and Benchmark Email compare?

Benchmark Email is rated higher for value, with a stronger Price/Cost satisfaction score than Constant Contact.

- **Constant Contact:** Reviewers frequently cite affordable pricing for small mailing lists but mention frustration with unclear pricing structures and unexpected charges.
- **Benchmark Email:** Reviewers describe the platform as cost-effective and reasonably priced, though some note that prices increase with higher usage and that the free plan is limited.
- **Switching reasons:** Recent reviewers mention switching to Benchmark Email for better value and more transparent pricing compared to other platforms.

### What are the best alternatives to Constant Contact and Benchmark Email?

The top three alternatives to Constant Contact and Benchmark Email are Brevo Marketing Platform, ActiveCampaign, and Intuit Mailchimp Email Marketing.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5 (7,427 reviews) | Small-Business | Affordable for small lists, but unclear pricing structure | Ease of Use (1,059 all-time mentions) |
| [Benchmark Email](https://www.g2.com/products/benchmark-email/reviews) | 4.3/5 (120 reviews) | Small-Business | Cost-effective, but prices rise with usage | Ease of Use (13 all-time mentions) |
| [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) | 4.5/5 (2,621 reviews) | Small-Business | — | Automation and deliverability |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Advanced automation |
| [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) | 4.3/5 (12,984 reviews) | Small-Business | — | Template variety and integrations |

### Which Email Marketing features should I prioritize when comparing Constant Contact and Benchmark Email?

Buyers comparing Constant Contact and Benchmark Email should prioritize Templates, Automation, Integrations, Analytics, and Ease of Use.

- **Templates:** Constant Contact (330 all-time mentions), Benchmark Email (5 all-time mentions); both platforms are frequently cited for template availability, but Constant Contact has a much higher volume of mentions.
- **Automation:** Benchmark Email is cited for automation (6 all-time mentions), while Constant Contact is noted for basic automation but with limited flexibility in advanced workflows.
- **Integrations:** Constant Contact is cited for integrations, including Canva (93 all-time mentions), while Benchmark Email is mentioned for easy integrations in recent reviews.
- **Analytics:** Both products are cited for analytics and reporting features, with Benchmark Email reviewers highlighting accurate and enlightening stats.
- **Ease of Use:** Constant Contact (1,059 all-time mentions), Benchmark Email (13 all-time mentions); both are praised for user-friendly interfaces, but Constant Contact has a larger reviewer base citing this strength.

### What are the pros and cons of Constant Contact vs Benchmark Email?

Constant Contact's headline strength is its ease of use and template availability, while Benchmark Email is praised for its user-friendly interface and automation features.

- **Constant Contact strengths:** Ease of Use (1,059 all-time mentions), Easy Creation (495), Templates (330), Customer Support (362), Time-saving (323), Contact Management (221).
- **Constant Contact trade-offs:** Missing Features (286), Limited Features (254), Limited Templates (210), some reviewers cite unclear pricing and restrictive customization.
- **Benchmark Email strengths:** Ease of Use (13), Automation (6), User Interface (7), Templates (5), Customer Support (6), Easy Setup (5), Analytics (4).
- **Benchmark Email trade-offs:** Expensive (5), Email Management (4), some reviewers note limited advanced automation and template customization, and price increases with higher usage.

### Is Constant Contact or Benchmark Email better for small businesses?

Benchmark Email is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Constant Contact:** Small-Business segment; reviewers highlight ease of use, template variety, and affordable pricing for small lists, but mention concerns about unclear pricing and limited advanced features.
- **Benchmark Email:** Small-Business segment; reviewers consistently praise its user-friendly interface, automation, and cost-effectiveness for small business needs.

### Which Email Marketing platform has better integrations?

Constant Contact is favored for integrations, with more reviewer-cited integration mentions and specific third-party tool references.

- **Constant Contact:** Canva integration is cited in 93 all-time reviews, and reviewers mention integrations with CRM, e-commerce, and social media platforms.
- **Benchmark Email:** Reviewers mention easy integration with CRM and e-commerce tools in recent reviews, but no specific third-party tool is cited with a publishable mention count.

### How do Constant Contact and Benchmark Email compare on customer support?

Benchmark Email has a higher Quality of Support score (8.6 vs. 8.3), but the difference is below the materiality threshold, indicating near-parity in support satisfaction.

- **Constant Contact:** Reviewers frequently praise accessible and comprehensive support, with 362 all-time mentions for customer support and 244 for customer service.
- **Benchmark Email:** Reviewers describe support as accommodating, proactive, and responsive, with 6 all-time mentions for customer support and 7 for quality of support.

### Which is easier to implement, Constant Contact or Benchmark Email?

Benchmark Email and Constant Contact are rated nearly identically for Ease of Setup (8.7 vs. 8.6), indicating parity in implementation experience.

- **Constant Contact:** Reviewers describe setup as straightforward and user-friendly, with many citing easy onboarding and helpful support during implementation.
- **Benchmark Email:** Reviewers highlight a simple, beginner-friendly setup process, with several noting that campaigns can be launched quickly after importing contacts.

### Which product has better Templates?

Constant Contact is more frequently cited for Templates, with a much higher all-time mention count and strong reviewer sentiment.

- **Constant Contact:** Templates (330 all-time mentions), Templates Availability (316), reviewers consistently praise the variety and ease of use of templates.
- **Benchmark Email:** Templates (5 all-time mentions), Templates Availability (4), reviewers note template quality and ease of use, but mention some limitations in customization.