---
title: Bench Reviews
meta_title: 'Bench Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Bench works for a business like yours.
date_modified: '2026-06-04'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Bench Reviews
**Vendor:** Bench  
**Category:** [Repair Shop Software](https://www.g2.com/categories/repair-shop)
## About Bench
Bench is repair shop management software built specifically for in-shop repairs. Track work orders, manage parts inventory, send automated status updates via SMS, process payments with Text-to-Pay, and give customers a self-service portal — all in one platform. Starts at $99/month with a 14-day free trial. No credit card required.






- [View Bench pricing details and edition comparison](https://www.g2.com/products/bench-2026-02-22/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+15%3A12%3A53+-0500&secure%5Bsession_id%5D=a504166b-0b7d-4ec5-a9a8-2f7155185d6b&secure%5Btoken%5D=22301c181fc8202b5b2ad4cf41782f8f5f621b4d00b0d7f1871927eaea4ba8ec&format=llm_user)

## Bench Features
**Customer Management**
- Self-Service Portals
- Customer Profiles
- Communication Tools

**Service Management**
- Field Scheduling
- Ticketing
- Customization and Macros
- File Attachment
- Estimates and Invoicing
- GSX Integration

**Business Management**
- Multi-site Management
- Point of Sale
- Stock and Inventory
- KPI Tracking and Reporting
- Contract Management

## Top Bench Alternatives
  - [Kickserv](https://www.g2.com/products/kickserv/reviews) - 4.5/5.0 (177 reviews)
  - [mHelpDesk](https://www.g2.com/products/mhelpdesk/reviews) - 4.0/5.0 (131 reviews)
  - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - 4.6/5.0 (26 reviews)