# Beehive AI Reviews **Vendor:** Beehive AI **Category:** [Other Analytics Software](https://www.g2.com/categories/other-analytics) **Average Rating:** 4.7/5.0 **Total Reviews:** 12 ## About Beehive AI Beehive AI is using the power of generative AI to help companies transform their business through a deeper understanding of its customers. With Beehive AI, businesses can analyze customer data at scale, discover timely insights they can trust, and focus on more impactful activities by automating manual processes. Beehive AI has built an adaptive LLM with enterprise-grade security that continuously evolves to stay current with the latest technology advancements. On this foundation, Beehive AI provides a bespoke, private LLM platform, fine-tuned with your proprietary customer data. This custom LLM is fact-checked by humans and grounded in traceable truths born from your data. Leading companies are transforming how they analyze customer data, discover strategic insights, and make data-driven business decisions—and they trust Beehive AI to lead this transformation. Contact us to discover how Beehive AI can empower your company. Beehive AI ingests data from any insights program running in the organization, breaking down silos between data sets to create a unified analysis experience and unlock more complete, cross-data set insights. Unlike traditional ML/NLP tools that require manual setup and maintenance or new generative AI innovations that rely on generic LLMs and produce unreliable results , Beehive AI uses generative AI and LLMs that are designed specifically for your organization, so you can safely and easily analyze qualitative data at scale, combine it with your quantitative data, and generate robust insights that more accurately reflect your business and your customer at any given point in time. ## Beehive AI Pros & Cons **What users like:** - Users appreciate the **time-saving AI analysis** of Beehive, which accurately extracts insights from open-ended data efficiently. (4 reviews) - Users appreciate the **time-saving and accurate AI analysis** of Beehive, transforming data insights into actionable outcomes. (4 reviews) - Users praise the **responsive and helpful customer support** from Beehive AI, ensuring quick resolution of issues. (4 reviews) - Users value the **collaboration features** of Beehive AI, enhancing teamwork and making insights generation seamless and efficient. (3 reviews) - Users value the **ease of use** of Beehive AI, making it accessible for analysis across their organization. (3 reviews) - Users laud the **depth of insights and analysis** from Beehive AI, enhancing their data-driven decision-making process. (3 reviews) - Insights Analysis (3 reviews) - Analysis Accuracy (2 reviews) - Analytics (2 reviews) - Business Growth (2 reviews) **What users dislike:** - Users find **categorization issues** with overlapping themes, preferring a more streamlined coding approach for better clarity. (1 reviews) - Users often face **communication issues** that require support assistance for effective data import and structuring. (1 reviews) - Users find the **initial setup time lengthy** , wishing for a quicker start to using Beehive AI. (1 reviews) - Users find **insufficient training** a challenge, requiring support for effective data structuring and segmenting. (1 reviews) - Users find Beehive AI is currently **lacking features** like a chat option and some redundant themes. (1 reviews) - Limitations (1 reviews) - Poor Customer Support (1 reviews) - Setup Difficulty (1 reviews) - Slow Performance (1 reviews) - Steep Learning Curve (1 reviews) ## Beehive AI Reviews ### 1. Powerful AI tool, especially for those in market research **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Beehive AI?** Before, we'd have to read hundreds and hundreds of comments from open-ended consumer feedback, and then analyze and pull these into top themes ourselves, which could take hours. Now we can just easily drop in open-ended data from an Excel export and have Beehive analyze top themes for us, while we work on validating and fine-tuning the insights. This is a huge time-saver and Beehive has been very accurate in my experience! You can also compare data across segments, which has been helpful for analysis, and though I haven't utilized it too much, you can now chat with an AI agent to get answers to your question. Love that Beehive is innovating to make getting insights faster and easier! The support team has also been very helpful and quick to resolve any issues / answer any questions. **What do you dislike about Beehive AI?** The timing doesn't always work for quick-turn requests, so we have to plan and budget for at least a full day or two before we can expect to see results in the dashboard. Sometimes the structure of the dashboard can be a bit funky (questions not in order, hidden under other dropdown questions, etc.) but this is pretty minor. **What problems is Beehive AI solving and how is that benefiting you?** Beehive makes it significantly easier and faster to analyze hundreds or thousands of open-ended feedback, and is able to quantify qual data and report top themes. This saves our team hours of time. ### 2. Good platform, top-notch team **Rating:** 4.5/5.0 stars **Reviewed by:** Anna D. | UX Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Beehive AI?** It's a great tool but what I appreciate most is the excellent support of the Beehive AI team! They are responsive and enthusiastic to improve their platform to better fit my workflow or help me set up a dashboard. The tool itself is easy to use and excellent for a thematic analysis of user feedback, like CSAT, NPS, or Social Media comments, including analysing change over time. My quant-y stakeholders appreciate the numbers. **What do you dislike about Beehive AI?** Not great for analysing user interviews or conversations. **What problems is Beehive AI solving and how is that benefiting you?** It can size an issue, like, "how many customers mention facing issues with split deliveries". It's quick to upload a new dataset and get started digging into the themes. The AI agent is the most valuable for me because I can take a question from a stakeholder and often am given the answer with supporting quotes. ### 3. Beehive.AI Reduces Load and Improves Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Brian W. | Vice President, Customer Experience, Marketing Operations & Effectiveness, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Beehive AI?** Beehive.AI has transformed the way our team approaches qualitative data analysis. It enables us to extract actionable insights from millions of open-ended survey responses, customer feedback, and support tickets with remarkable speed and depth. The tool automatically tags, analyzes, and surfaces trends in our data, allowing us to identify key themes and segment results for richer reporting with fewer resources. This has empowered us to address all the valuable feedback we receive and move towards using those insights for action-oriented strategies that drive growth and innovation. **What do you dislike about Beehive AI?** It is limited, but you need a data aggregator, such as a survey tool or other platform, to collect the data. BEehive then complements that platform nicely. **What problems is Beehive AI solving and how is that benefiting you?** We have limited headcount, but we have robust listening posts. This results in an incredible amount of feedback never being analyzed. Beehive fills this gap and it is extremely effective, reliable, and accurate. ### 4. Quant metrics on qual exploration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Beehive AI?** Easy to implement to pilot the usecase. Beehive transformed how we think about using open-ended questions in surveys. It bubbles up themes and also enables exploration. The Beehive team is responsive and supportive. **What do you dislike about Beehive AI?** While It's pretty user friendly to get up and running with. Understanding how to structure your data imports to produce the segments/filters you want to look at may take some learning. Sometimes I need help from the support team to get to the data comparisons i'm looking for. **What problems is Beehive AI solving and how is that benefiting you?** Qualitative text analysis is traditionally a manual process. Beehive speeds up data processing -- resulting in our team leveraging open-ended survey questions more frequently to get a richer, unbiased insights ### 5. AI reshaping traditional consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Beehive AI?** Their generative AI analysis and agent is next-level. What stands out is how well it picks up on the nuances of your specific data without ever having to code and label things manually. It's not just summarizing text, it's interpreting, applying semantics, and leveraging statistical models in a way that’s useful. The fact that it fine-tunes to your data makes the insights more useful than other solutions. **What do you dislike about Beehive AI?** The initial setup takes time - still less than 24-48hrs but I wish it was faster. I understand that this is because the model is fine-tuning for my data. Yet, I was eager to get to use it! **What problems is Beehive AI solving and how is that benefiting you?** For me, Beehive AI has been a game-changer. What used to take weeks and a team of analysts (that only large firms can afford) now takes zero manpower and less than a day. It allows me to deliver to my customers faster and better results. ### 6. An unlock for exploratory analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Jack . | Sr. Analyst, Consumer Insights, Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Beehive AI?** The ability to generate themes and frequencies and then segment the data has allowed my team to be more impactful and creative with our qualitative reporting.The Beehive team has been responsive to issues raised and has a roadmap of features that will help us to get even more value out of the tool. **What do you dislike about Beehive AI?** There are times that I notice overlapping categories coded as two themes when i'd prefer just one. Its currently missing a chat feature, but am told this is coming soon. **What problems is Beehive AI solving and how is that benefiting you?** Text analysis, allowing us to ask a lot of open ended questions without worrying about how we'll analyze it ### 7. AI tools that solves business problems for Product Managers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Beehive AI?** * Makes AI tools approachable and easy to use across wide section of organization * Solves business problems with Gen AI * Beehive team is easy to work with. Takes customer feedback and act on them **What do you dislike about Beehive AI?** * Suggestion: The ability to custom a small language model. **What problems is Beehive AI solving and how is that benefiting you?** Using User research data to help increase retention. ### 8. AI that is actually intelligent. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Beehive AI?** I was pleasantly surprised to see the depth of insight and analysis that this tool provides. While many AI tools operate as glorified chatbots, this really offers actionable insights regarding the data provided. **What do you dislike about Beehive AI?** The initial data upload takes a bit of time, but after that it is quite smooth. **What problems is Beehive AI solving and how is that benefiting you?** We simply have too much customer interaction data to review manually. Beehive offers the opportunity to get a glimpse into what we wouldn't have the time to review otherwise. ### 9. Phenominal tool to categorize key themes in surveys **Rating:** 5.0/5.0 stars **Reviewed by:** Bill D. | Founder and Chief AI Officer, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Beehive AI?** Extremely easy to use, customer support was great. I had used it quite a bit in terms of my analysis of survey feedback data (google/iOS playstore) as well as support ticket data. The team is very responsive in terms of helping to improve the product. I was happy about the core feature of the product - the categorization and summarization of key points. **What do you dislike about Beehive AI?** There needs to be more integration with more survey tools and enterprise data, especially so that ongoing intercept surveys could be automatically fed into the system rather than manual feeds - but I am sure that this feature will be built in over time. **What problems is Beehive AI solving and how is that benefiting you?** We used it at Walmart (a client I was working with) to analyze feedback data from the google and iOS playstore to identify key issues near important events (e.g. applicatio updates) as well as identify pain points among sellers within support tickets in the Walmart Marketplace. ### 10. Game Changing Data Analysis & Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy S. | Literacy Intervention Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Beehive AI?** Beehive AI is a very powerful, super quick way to make sense of people's experience so that business decisions are aligned with the needs and wants of customers. I love how the Beehive AI dashboards break down barriers across the organization as muliple stakeholder groups can begin to analyze the same data and productively move to game-changing, strategic decisions for your product or service. **What do you dislike about Beehive AI?** As a qualitative researcher, I love how Beehive AI is able to capture and preserve the voice of the customer... I can always go back to the original data and read verbatim the customer's feedback. So while Beehive AI is qualitative at scale, I hope this capability endures so that analysts can connect with the field and learn firsthand from their customers. **What problems is Beehive AI solving and how is that benefiting you?** Beehive AI saves me time in analyzing customer data and surfacing relevant insights to multiple stakeholder groups. This helps close the gap between our roles and enables us to work more closely on initiatives across business, product, and design. Beehive AI enables real customer data to inform how the business operates. ### 11. Beehive has allowed us to make impactful changes for our audience more quickly. **Rating:** 4.0/5.0 stars **Reviewed by:** Susan S. | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Beehive AI?** Beehive's ability to integrate with our survey platform has allowed us to seamlessly export tens of thousands of rich open response data, turning them into actionable insights in a matter of hours rather than weeks. Additionally, we have found their support team to be very responsive to our needs and inquiries. **What do you dislike about Beehive AI?** The ability to export and manipulate data within the dashboard to conform to our internal reporting has been a bit challenging. **What problems is Beehive AI solving and how is that benefiting you?** We are now turning qualitative data into actional insights quickly, allowing us to address customer needs/wants in a more timely fashion. Furthermore, historically we have struggled to reach sufficient sample sizes for certain audiences, Beehive's methodology for recruiting participants has allowed us to overcome that obstacle. ### 12. Beehive AI and UX Research **Rating:** 5.0/5.0 stars **Reviewed by:** Adriana G. | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Beehive AI?** Beehive.ai made it easier to analyze our qualitative data by automatically tagging the information, analyzing it, surfacing trends, and more. It also combined our qualitative and quantitative data to get more complete insights into the user experience. **What do you dislike about Beehive AI?** No complaints. There are a few implementations that I have suggested to further improve the tool that were considered and later implemented, such as the ability to bookmark specific answers to collect quotes or easily identify interesting responses. **What problems is Beehive AI solving and how is that benefiting you?** In the capacity of an international researcher, Beehive.ai was the tool that allowed the team to analyze translated qualitative data from multiple countries. The tagging of the data is where the AI shines because it is not based on translated keywords but on "understanding" the qualitative data from open-ended answers. This feature, especially, expedited the entire analysis process. - [View Beehive AI pricing details and edition comparison](https://www.g2.com/products/beehive-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+13%3A51%3A01+-0500&secure%5Bsession_id%5D=8d0cffee-5db8-4a11-8ec0-663c862d6e6a&secure%5Btoken%5D=5b97165f9d17448985b402271580fbda3696719a49fbd8d97b75d8b48fcc3902&format=llm_user) ## Beehive AI Integrations - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) ## Beehive AI Features **Setup** - Integration - Maintenance - No-Code **Data** - Security - Data Visualization **Analysis** - Automation - Named entity recognition - Keyphrase Extraction - Topic Analysis - Sentiment Analysis - Language Identification - Syntax/Part of Speech Parsing **Customization** - Pre-Built Parameterization - Custom Extension - Compositionality **Generative AI** - AI Text Generation - AI Text Summarization ## Top Beehive AI Alternatives - [SAS Viya](https://www.g2.com/products/sas-sas-viya/reviews) - 4.3/5.0 (755 reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - 4.3/5.0 (521 reviews) - [Altair AI Studio](https://www.g2.com/products/rapidminer-studio/reviews) - 4.6/5.0 (490 reviews)