Beehive AI Reviews & Product Details

Before, we'd have to read hundreds and hundreds of comments from open-ended consumer feedback, and then analyze and pull these into top themes ourselves, which could take hours. Now we can just easily drop in open-ended data from an Excel export and have Beehive analyze top themes for us, while we work on validating and fine-tuning the insights. This is a huge time-saver and Beehive has been very accurate in my experience!

You can also compare data across segments, which has been helpful for analysis, and though I haven't utilized it too much, you can now chat with an AI agent to get answers to your question. Love that Beehive is innovating to make getting insights faster and easier!

The support team has also been very helpful and quick to resolve any issues / answer any questions. Review collected by and hosted on G2.com.

The timing doesn't always work for quick-turn requests, so we have to plan and budget for at least a full day or two before we can expect to see results in the dashboard. Sometimes the structure of the dashboard can be a bit funky (questions not in order, hidden under other dropdown questions, etc.) but this is pretty minor. Review collected by and hosted on G2.com.

It's a great tool but what I appreciate most is the excellent support of the Beehive AI team! They are responsive and enthusiastic to improve their platform to better fit my workflow or help me set up a dashboard.

The tool itself is easy to use and excellent for a thematic analysis of user feedback, like CSAT, NPS, or Social Media comments, including analysing change over time. My quant-y stakeholders appreciate the numbers. Review collected by and hosted on G2.com.

Not great for analysing user interviews or conversations. Review collected by and hosted on G2.com.

Beehive.AI has transformed the way our team approaches qualitative data analysis. It enables us to extract actionable insights from millions of open-ended survey responses, customer feedback, and support tickets with remarkable speed and depth. The tool automatically tags, analyzes, and surfaces trends in our data, allowing us to identify key themes and segment results for richer reporting with fewer resources. This has empowered us to address all the valuable feedback we receive and move towards using those insights for action-oriented strategies that drive growth and innovation. Review collected by and hosted on G2.com.

It is limited, but you need a data aggregator, such as a survey tool or other platform, to collect the data. BEehive then complements that platform nicely. Review collected by and hosted on G2.com.

Easy to implement to pilot the usecase. Beehive transformed how we think about using open-ended questions in surveys. It bubbles up themes and also enables exploration.

The Beehive team is responsive and supportive. Review collected by and hosted on G2.com.

While It's pretty user friendly to get up and running with. Understanding how to structure your data imports to produce the segments/filters you want to look at may take some learning. Sometimes I need help from the support team to get to the data comparisons i'm looking for. Review collected by and hosted on G2.com.

Their generative AI analysis and agent is next-level. What stands out is how well it picks up on the nuances of your specific data without ever having to code and label things manually. It's not just summarizing text, it's interpreting, applying semantics, and leveraging statistical models in a way that’s useful. The fact that it fine-tunes to your data makes the insights more useful than other solutions. Review collected by and hosted on G2.com.

The initial setup takes time - still less than 24-48hrs but I wish it was faster. I understand that this is because the model is fine-tuning for my data. Yet, I was eager to get to use it! Review collected by and hosted on G2.com.

The ability to generate themes and frequencies and then segment the data has allowed my team to be more impactful and creative with our qualitative reporting.The Beehive team has been responsive to issues raised and has a roadmap of features that will help us to get even more value out of the tool. Review collected by and hosted on G2.com.

There are times that I notice overlapping categories coded as two themes when i'd prefer just one. Its currently missing a chat feature, but am told this is coming soon. Review collected by and hosted on G2.com.

* Makes AI tools approachable and easy to use across wide section of organization

* Solves business problems with Gen AI

* Beehive team is easy to work with. Takes customer feedback and act on them Review collected by and hosted on G2.com.

* Suggestion: The ability to custom a small language model. Review collected by and hosted on G2.com.

I was pleasantly surprised to see the depth of insight and analysis that this tool provides. While many AI tools operate as glorified chatbots, this really offers actionable insights regarding the data provided. Review collected by and hosted on G2.com.

The initial data upload takes a bit of time, but after that it is quite smooth. Review collected by and hosted on G2.com.

Extremely easy to use, customer support was great. I had used it quite a bit in terms of my analysis of survey feedback data (google/iOS playstore) as well as support ticket data. The team is very responsive in terms of helping to improve the product. I was happy about the core feature of the product - the categorization and summarization of key points. Review collected by and hosted on G2.com.

There needs to be more integration with more survey tools and enterprise data, especially so that ongoing intercept surveys could be automatically fed into the system rather than manual feeds - but I am sure that this feature will be built in over time. Review collected by and hosted on G2.com.

Beehive AI is a very powerful, super quick way to make sense of people's experience so that business decisions are aligned with the needs and wants of customers. I love how the Beehive AI dashboards break down barriers across the organization as muliple stakeholder groups can begin to analyze the same data and productively move to game-changing, strategic decisions for your product or service. Review collected by and hosted on G2.com.

As a qualitative researcher, I love how Beehive AI is able to capture and preserve the voice of the customer... I can always go back to the original data and read verbatim the customer's feedback. So while Beehive AI is qualitative at scale, I hope this capability endures so that analysts can connect with the field and learn firsthand from their customers. Review collected by and hosted on G2.com.