Having used the tool extensively, this reviewer finds it easy to use and well-suited to customer needs. The system is only accessible via the cloud, limiting options for on-premise use.
View Full ReviewI love the ease of use of the interface and the daily social media reports we get. I see everything that's being said about our products and services as well as our competitor's. I do a quick comparisons and can react quickly if needed. Review collected by and hosted on G2.com.
It is a lot of data and can take some time to go through it, especially on upcoming events or trade fairs we take part. Review collected by and hosted on G2.com.
Social listening with strong search and analyzes features. Easy set-up strong black listing feature, individual categorization and customizable sentiment analysis. Very friendly and qualified support! Review collected by and hosted on G2.com.
Costs are slightly above the midrange level but still a good choice for professional usage. Review collected by and hosted on G2.com.
I get what I want. Easy handling, good usability and accurate results I can work with. Review collected by and hosted on G2.com.
To be true: I couldn't find a point that I disliked up to now. Review collected by and hosted on G2.com.
Stoffels Kommunikation specializes in crisis communication and management. To provide good advice in these specific areas, it is essential to always have a good overview of the latest news situation in both traditional and social media. This overview is very well obtained through the work of Bc.Lab. Review collected by and hosted on G2.com.
The tool is user-friendly and easy to handle. I see no negative aspects at the moment. Review collected by and hosted on G2.com.
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