Basware Reviews (135)

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Basware Reviews (135)

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4.1
135 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Basware for its user-friendly interface and efficient invoice processing, which significantly streamlines accounts payable tasks. The platform's automation features and intuitive design help reduce manual work and improve accuracy, making it a valuable tool for finance teams. However, some users note that customer support response times could be improved.

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Bhanu P.
BP
Bhanu P.
software engineer
Enterprise (> 1000 emp.)
"Review on Basware"
5/5
What do you like best about Basware?

It is the easiest and the best tool to process invoices. The interface is very smooth, robust and very friendly. It is power packed tool with so many best features like automation and digitalization Review collected by and hosted on G2.com.

What do you dislike about Basware?

I do not see anything which makes this tool down. It is such a fantastic tool and very user-friendly. Integration with other tools can be improved Review collected by and hosted on G2.com.

Ranesh K.
RK
Ranesh K.
Software Engineer L2
Enterprise (> 1000 emp.)
"Best product for e-invoicing, procurement and financing software."
5/5
What do you like best about Basware?

Basware provides the great customer service. It is easy to process the invoices effectively. It has the ability to create and save the templates of invoices. Is fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Basware?

What i dislike about the software is that sometimes it opens very slow or the program gets freezes which results into restarting the software. Also if we cancel the document in cancellation queue, it can't be restored and reviewed. Review collected by and hosted on G2.com.

Vishal M.
VM
Vishal M.
Technical Lead
Small-Business (50 or fewer emp.)
"Basware Review"
3/5
What do you like best about Basware?

The simplicity of the interface and support for all types of files for invoice generation helps a lot.

For use case such as BSS in telecom, billing generation using this tool works like a charm Review collected by and hosted on G2.com.

What do you dislike about Basware?

Integration is still not as great is what I feel, if the suite can have more integration plugins made configurable for the end admins then this could boost up the usage of the suite Review collected by and hosted on G2.com.

GK
Ganesh K.
Team Lead Finance
Enterprise (> 1000 emp.)
"Basware Review"
4/5
What do you like best about Basware?

Matching queue, ease of copy-pasting, it shows if there is a duplicate invoice entry, ease of loading the invoice, coding the department and project at the time of loading the invoice itself. Review collected by and hosted on G2.com.

What do you dislike about Basware?

We cannot get a summary of the invoices loaded for a particular day. If a single invoice is loaded twice and the invoice number is in different format, the software doesn't give a warning message that it might be a duplicate as everything else is the same. Review collected by and hosted on G2.com.

Santhosh D.
SD
Santhosh D.
Software Development Engineer 1
Mid-Market (51-1000 emp.)
"Best cloud solutions provider"
4.5/5
What do you like best about Basware?

Thy provide the best services like p2p e invoice and they provide financial services as well

I would say best cloud solutions provider as well in the .arket out there Review collected by and hosted on G2.com.

What do you dislike about Basware?

I don't see a major drawback in their services their services are good but sometimes the support team takes a lot of time to review the process overall experience wwa good Review collected by and hosted on G2.com.

Ayush P.
AP
Ayush P.
Application Development Analyst
Mid-Market (51-1000 emp.)
"One of the fastest ERP services in the market!"
4.5/5
What do you like best about Basware?

Basware is a really good, cloud based P2P provider which is really transcending the business with compatible and robust systems to handle the finances, shipments, productions and what not. Review collected by and hosted on G2.com.

What do you dislike about Basware?

Very expensive for small businesses to get into. Application errors sometimes affect the user experience due to slowing down the system. Coding sometimes leads to affect some functionalities which is temporary in nature. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Favourite Procurement Software?"
3/5
What do you like best about Basware?

It's OCR technology helps in retrieving data and its quite straightforward and intutive to use. And it got easily plugged into our automation. And the updates are speedy and functional. Review collected by and hosted on G2.com.

What do you dislike about Basware?

Lack of inbuilt automations and minimal processing option available based upon location, day, etc. it's a mixed bag in this case. You either hate it or love it. Review collected by and hosted on G2.com.

SS
Sathish S.
Sr. Staff Accountant
Enterprise (> 1000 emp.)
"Life is Easy with Blackline"
5/5
What do you like best about Basware?

Journal Entry posting is made easy in excel formats, We can easily copy pate data & post the multiple entries, GL reconciliation is also very useful for audit perspective. Review collected by and hosted on G2.com.

What do you dislike about Basware?

We cannot post cross-location entries, for Example: if any adjustment entry between one location to another location cannot be set off, we get a warning that if the location amount is not tallying then we cannot proceed with the next steps. Review collected by and hosted on G2.com.

MK
Mahesha K.
Associate Specialist
Enterprise (> 1000 emp.)
"User friendly tool for AP process"
4.5/5
What do you like best about Basware?

Basware is a simple and easy tool for processing invoices. The dashboard for each process is much more helpful to know how many invoices are under which que/status. Review collected by and hosted on G2.com.

What do you dislike about Basware?

We cannot get the report of the invoices processed on a particular day. If we have more short-cut keys that would be even easier to work. Sometimes system loaded invoices will take dates in the incorrect format. If the dates are appearing in "mmm-dd-yyyy" would be great. Review collected by and hosted on G2.com.

AR
Ashish R.
Accountant - Finance
Enterprise (> 1000 emp.)
"Best Invoice processing tool"
4.5/5
What do you like best about Basware?

I have been using Basware for almost 2 years for invoice processing. I has a different set of controls to avoid duplicate payments and three-way matching helps in the smooth flow of payment and business. Review collected by and hosted on G2.com.

What do you dislike about Basware?

we cannot edit the date or currency once the invoice is processed. If one from the higher level (approver) has the access to edit it would be helpful rather than reversing and reentering the whole invoice and sending it for approval again. Review collected by and hosted on G2.com.