BambooHR Reviews (6,004)

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BambooHR Reviews (6,004)

View 2 Video Reviews
4.4
6,004 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface of BambooHR, highlighting its ease of use for managing HR tasks like time-off requests and document management. The platform's intuitive design and centralized features streamline processes, making it a valuable tool for both employees and HR staff. However, some users note occasional issues with navigation confusion and automatic logouts.

Pros & Cons

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David A.
DA
David A.
Media Planning Manager
Mid-Market (51-1000 emp.)
"User-Friendly HR Platform with Strong Core Features and Excellent Employee Experience"
4.5/5
What do you like best about BambooHR?

One of the newer things I've appreciated is the continued improvement of the user experience. The interface feels more streamlined, making it easier to navigate between employee records, performance management, time-off requests, and reporting. I also like the ongoing enhancements to workflows and automation, which help reduce manual administrative work and make HR processes more efficient. Overall, BambooHR continues to add practical improvements that make day-to-day HR tasks faster and more intuitive. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

BambooHR is a strong platform overall, but there are a few areas where it could improve. I'd like to see more advanced reporting and dashboard customization without requiring as much manual setup. Expanding workflow automation options and offering deeper integrations with marketing, project management, and analytics tools would also be valuable. Finally, improving the mobile app to provide more of the functionality available on the desktop version would make it even more useful for managers and employees who work on the go. Review collected by and hosted on G2.com.

Kamila K.
KK
Kamila K.
Mid-Market (51-1000 emp.)
"Great HR tool for a global companies"
4/5
What do you like best about BambooHR?

I really like the Performance tab, especially the feedback and assessment features.

What also caught my attention is that BambooHR is still growing and keeping up with the latest trends, particularly when it comes to AI. I really like the additional suggestions, for example, those related to setting goals.

The Ask BambooHR AI feature is also a great addition. I like that we can upload our own documents and allow employees to ask questions based on the information provided. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

For now, I see some issues with the support experience. I usually have to wait longer for a response than before. I have also noticed more bugs recently, and we are not always informed about known issues or their status. Review collected by and hosted on G2.com.

Juan V.
JV
Juan V.
Software ing
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Efficient Vacation Management, but Goal Tracking Needs Improvement"
3.5/5
What do you like best about BambooHR?

I like the functionality of calculating how many vacation days I will have for a particular date, I find it very useful. I also like the layout of BambooHR, as I can find everything easily and clearly. The clear layout has allowed me not to get lost on other platforms, and the customization of the order in which things appear on the entry page is valuable. Additionally, the initial setup process was very simple and quick, without major complications. In summary, what I use the most is undoubtedly the vacation calculation feature as well as the goals and the 1:1. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I think that the management of the goals, although clear, could improve. I would like a sub-feature to be implemented that allows for more granular, day-to-day tracking of how these goals are being met. It would be good to give visibility to both the user and the leader about the status of the goals in real-time, and not just wait until the semi-annual or annual review. Additionally, I know that I have to manage vacations through BambooHR and also put them in a Google Calendar. It would be ideal if there were better integration to avoid this additional step. As I explained earlier, I use the vacation calculation tool a lot as well as the goals and the 1:1. The day-to-day use has been very easy for me, the UI is clear and can even be customized, which greatly facilitates my experience with the platform. Review collected by and hosted on G2.com.

Dallin M.
DM
Dallin M.
Enterprise Account Executive (SaaS)
Mid-Market (51-1000 emp.)
"Best HR platform I've used across 4 employers. Easy. Intuitive. "
5/5
What do you like best about BambooHR?

BHR's UI is just so credibly intuitive, Compared to the legacy options, they just put the buttons, menus, options, exactly where you expect in modern software design. Feels like such a breath of fresh air after using competitors' musty 90's software with lipstick on it. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

More expanded use cases. We have already added several of the new features, but would love BHR to be a 1-stop shop for everything HR, Finance, Payroll, Etc Review collected by and hosted on G2.com.

Ben C.
BC
Ben C.
Multi-Channel Marketer Skills Coach
Mid-Market (51-1000 emp.)
"Simple, Clean, and Robust—BambooHR Just Works"
5/5
What do you like best about BambooHR?

One of the greatest assets of BambooHR is its simplicity. Now, don't get that confused with it being basic. There is so much to BambooHR including a log of my development and learning, with a really smooth performance and easy to use planning features.

I also love how I have many different areas to break up all of the aspects of my day to day role and the integration between company policy and simple to use signature requests. I just today found my company handbook to sign off through its integration with Outlook.

But it's not a mess of features and functions. It's clean and clear and easy to find what you need to find. All of this tied up in a really reasonable pricing package.

Because of its simplicity and robust features, I haven't had to use its support service as yet, but it's comforting knowing that it is there and ready to help at a moments notice whether through AI assistance of a real person. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Honestly, there isn't anything I could complain about when it comes to BambooHR. I have had to use many different systems in my time, and some really clunky holiday request functions that often trick you into thinking you have more time left to request than you do. BambooHR is spot on perfect. Review collected by and hosted on G2.com.

Emily G.
EG
Emily G.
Global operations team lead
Mid-Market (51-1000 emp.)
"A Comprehensive HR Tool with Some Room for Improvement"
5/5
What do you like best about BambooHR?

I personally really like that BambooHR highlights when your team has a birthday, and it pings you, which helps our team feel celebrated on their birthdays and anniversaries. It also makes it really easy to see who reports to whom and understand the organization structure. The UX experience is a lot better too, making things a little bit more clear. Getting started on BambooHR was super easy and straightforward. I also really enjoy the feature where it shows who's in and out, which makes workforce planning a lot easier. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I think for me, it would probably be the time off the way that it is calculated on, like, your available balance. It doesn't subtract the balance until after those days are used. And as a leader, that is a bit confusing to me when people are requesting days off. I need to know, you know, what their balance is. Review collected by and hosted on G2.com.

Clara S.
CS
Clara S.
HR Manager
Small-Business (50 or fewer emp.)
"Easy, Flexible HRIS Hub with Helpful Indeed and Glassdoor Integrations"
5/5
What do you like best about BambooHR?

It’s an easy and flexible way to store and access all HRIS information in one application. I can view everything in a single location, which makes it much simpler to stay organized. The integration with other apps, such as Indeed and Glassdoor, also makes it more manageable to recruit and track new applicants. I’d always prefer the pricing to be lower, but I understand that’s part of the cost of using the product. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

There are limitations when it comes to storing information and sharing it across the organization. I’d like to be able to see exactly who I’ve shared information with, so I can confirm that all employees have access—for example, to the employee handbook during the onboarding phase of hiring. Review collected by and hosted on G2.com.

Alice L.
AL
Alice L.
Head of Online Trading
Mid-Market (51-1000 emp.)
"Superb Holiday Booking, Needs Better Calendar View"
3/5
What do you like best about BambooHR?

I use BambooHR to book my holidays easily. I find it super easy to segment staff by location or other filters to gather birthdays and anniversaries for internal communications. The holiday booking feature is particularly valuable since my organization has customized it to fit our specific needs. Generally, I find BambooHR easy to use. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I find it easy to use except for the fact there is no calendar for holiday or an annual position that is displayed easily. That is too hard and I have to have a spreadsheet separately for my own personal use. Seeing what your holiday position is could be easier. There could be a calendar view with what has been booked and what your remaining balance is. It's too annoying at the moment to view as separate instances and then view your balance by picking a date in the future. I don't understand why there isn't a calendar view, and everyone I work with hates this one thing about BambooHR. Review collected by and hosted on G2.com.

KS
Karan S.
Analyst
Mid-Market (51-1000 emp.)
"Makes HR Processes Easy and Organized"
4.5/5
What do you like best about BambooHR?

What I like best about BambooHR is its clean and intuitive interface. Most HR-related tasks—such as viewing payslips, applying for leave, checking time off balances, accessing company policies, and updating personal information—are straightforward and easy to complete. The platform is reliable, well-organized, and makes routine HR processes much more efficient, reducing the need for manual follow-ups with the HR team. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

While BambooHR is easy to use, some advanced reporting and workflow customization options are limited compared to larger enterprise HR platforms. The mobile app lacks a few desktop features, and certain third-party integrations require additional configuration. It would also benefit from stronger AI-powered capabilities, such as intelligent reporting, automated insights, and smarter workflow recommendations. Review collected by and hosted on G2.com.

James S.
JS
James S.
Programme Manager
Mid-Market (51-1000 emp.)
"Easy-to-Navigate UI and Handy Mobile App, with Occasional Web Notification Glitches"
3.5/5
What do you like best about BambooHR?

I like that the UI is really easy to navigate. The calendar view showing who’s off across the month helps with planning holiday requests and deciding when it’s best to take time off around the business’s needs.

It’s also very easy to log in from a mobile phone, so when I’m on the move, requests can be approved quickly. Having a mobile app integrated is a good addition, and I find it performs more seamlessly there as well.

The integration of signatures and reports that can be run from these, has also proven to be hugely benefical for NDA tracking Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

On the web application it can sometimes come up with notifications that actions haven't worked, when in fact they have

When clicking to remember on the 2FA screen, it will still always ask for a 2FA code, even if just an hour later Review collected by and hosted on G2.com.