---
title: AWS Managed Services (AMS) Integration App Reviews
meta_title: 'AWS Managed Services (AMS) Integration App Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 133 reviews by the users' company size, role or industry
  to find out how AWS Managed Services (AMS) Integration App works for a business
  like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 133
  scale: '5'
date_modified: '2026-07-27'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# AWS Managed Services (AMS) Integration App Reviews
**Vendor:** Amazon Web Services (AWS)  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 133
## About AWS Managed Services (AMS) Integration App
The AWS Managed Services (AMS) Integration App is designed to seamlessly connect AWS Managed Services with the ServiceNow platform, enhancing operational efficiency and visibility. Key Features and Functionality: - Automated Incident Management: Automatically create and manage incidents in ServiceNow based on alerts from AWS Managed Services, ensuring prompt response to issues. - Change Management Synchronization: Integrate change management processes between AWS and ServiceNow, facilitating smooth and documented changes across both platforms. - Asset and Configuration Management: Maintain up-to-date records of AWS resources within ServiceNow's Configuration Management Database (CMDB), providing a comprehensive view of your IT assets. - Compliance and Governance: Monitor and enforce compliance policies by leveraging ServiceNow's governance capabilities in conjunction with AWS Managed Services. Primary Value and User Benefits: By integrating AWS Managed Services with ServiceNow, organizations can achieve a unified operational environment that enhances visibility, streamlines workflows, and improves incident and change management processes. This integration reduces manual efforts, minimizes errors, and ensures compliance, ultimately leading to more efficient and effective IT operations.



## AWS Managed Services (AMS) Integration App Pros & Cons
**What users like:**

- Users find AWS Managed Services to be **very easy to use** , ensuring smooth and secure cloud management. (34 reviews)
- Users praise the **easy integrations** of AMS Integration App, seamlessly connecting with external platforms without needing an API. (31 reviews)
- Users value the **seamless automation** of AMS, enhancing efficiency while ensuring compliance and reducing management overhead. (27 reviews)
- Users appreciate the **24/7 customer support** of AWS Managed Services, enhancing their overall service experience and satisfaction. (20 reviews)
- Users appreciate the **seamless integration** with AWS services, enhancing cloud management and data security across environments. (19 reviews)
- Reliability (15 reviews)
- Integrations (14 reviews)
- Productivity Improvement (11 reviews)
- Innovation (10 reviews)
- Easy Management (9 reviews)

**What users dislike:**

- Users find the **complexity of the user interface** and setup process to be confusing and overwhelming for newcomers. (29 reviews)
- Users find the **high cost** of AWS Managed Services Integration App prohibitive, especially for smaller organizations and startups. (24 reviews)
- Users find the **lack of customization** challenging, making it hard to meet varied organizational needs. (15 reviews)
- Users point out the **high pricing issues** of AWS Managed Services, leading to unexpected bills and dissatisfaction. (13 reviews)
- Users find **integration issues** with AWS Managed Services frustrating, citing complexity and time-consuming configurations. (11 reviews)
- Learning Curve (6 reviews)
- Small Business Exclusion (5 reviews)
- Interface Issues (4 reviews)
- Delays (3 reviews)
- Difficult Implementation (3 reviews)



- [View AWS Managed Services (AMS) Integration App pricing details and edition comparison](https://www.g2.com/products/aws-managed-services-ams-integration-app/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-08-01+11%3A11%3A32+-0500&secure%5Bsession_id%5D=677760e1-329a-4e82-8610-15adb7914058&secure%5Btoken%5D=e8616c56d660e573ed8bbad7fc37edc30b98c5e1f871e3bc8b186f6ec2bb4ccf&format=llm_user)
## AWS Managed Services (AMS) Integration App Integrations
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Laravel](https://www.g2.com/products/laravel/reviews)
  - [Next.js](https://www.g2.com/products/next-js/reviews)
  - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews)

## AWS Managed Services (AMS) Integration App Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance