# Avidly Reviews **Vendor:** Avidly **Category:** [HubSpot Consulting Services](https://www.g2.com/categories/hubspot-consulting-services) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About Avidly Who is Avidly? Avidly is a globally recognised HubSpot Solutions Partner that helps businesses unlock the full potential of the HubSpot platform. We specialise in delivering strategic and technical support across marketing, sales, CRM, website development, integrations, and data migrations. As HubSpot’s most experienced Solutions Partner, Avidly has supported well over 2,500 businesses worldwide in streamlining operations, enhancing customer engagement, and driving growth through HubSpot. Avidly is the only Partner to be named HubSpot’s Global Partner of the Year five times in a row. Who is Avidly for? Our services are designed for small to medium-sized businesses (50+ employees), scale-ups, and global organisations that want to: - Improve lead generation and conversion rates - Optimise sales processes and performance - Implement and customise HubSpot CRM effectively - Build and integrate high-performing websites - Migrate data and systems seamlessly into HubSpot What services does Avidly offer? Avidly provides end-to-end HubSpot services, including: - Sales Enablement & CRM Implementation - Supporting teams with CRM setup, configuration, and sales process optimisation to improve efficiency. - Inbound Marketing Strategy & Execution - Planning and delivering HubSpot-based marketing campaigns to attract, engage, and convert leads. - Website Development & Integrations - Designing, building, and integrating websites fully optimised for HubSpot, including migrations. - Data Migrations & System Integrations - Ensuring smooth, secure, and accurate migration of data and integration with third-party tools. - AI & Technology Strategic Consultancy - Proven technology stategy and implementation consultancy that ensures your technology choices are adopted safely whilst bringing quantifiable ROI. Why choose Avidly as your HubSpot Partner? - 5x HubSpot Global Partner of the Year - 20+ HubSpot Impact Awards - Fully accredited across all HubSpot solutions - Advanced CMS Implementation - HubSpot CRM Implementation - HubSpot Content Experience - HubSpot Custom Integration - HubSpot Data Migration Accreditation - HubSpot Onboarding - HubSpot Platform Enablement - HubSpot Solutions Architecture Design Accreditation - A global team of over 300 in-house experts across 20+ countries - Proven track record with 2,500+ successful customer projects - 500 5-Star reviews on HubSpot’s own directory listing What makes Avidly unique? Avidly combines strategic consultancy, technical expertise, and a global team structure to deliver tailored HubSpot solutions that help businesses grow. Our mission is to empower organisations to get the most from their HubSpot investment, whether they are starting with the platform or looking to scale. ## Avidly Pros & Cons **What users like:** - Users appreciate the **supportive and responsive customer support** of Avidly, ensuring quick resolutions and adaptability. (5 reviews) - Users commend Avidly's **professionalism** , highlighting their responsive, supportive team and effective communication throughout the process. (4 reviews) - Users value the **strong collaboration** and teamwork among Avidly's team, ensuring timely and expert project delivery. (3 reviews) - Users value Avidly's **commitment to adaptability** and collaboration, enhancing efficiency and responsiveness to changing needs. (3 reviews) - Users value the **expertise** of Avidly's team, appreciating their professionalism, knowledge, and collaborative spirit. (3 reviews) - Users appreciate the **flexibility** of Avidly, enabling them to adapt swiftly to changing business needs and priorities. (3 reviews) - Users appreciate the **helpfulness** of Avidly's team, noting their eagerness to assist and provide expert guidance. (3 reviews) - Partnership (3 reviews) - Process Efficiency (3 reviews) - Team Collaboration (3 reviews) **What users dislike:** - Users report **communication issues** with Avidly, highlighting lack of follow-through and confusion in project management and invoicing. (4 reviews) - Users find Avidly's **inefficiency** in processes and reporting can hinder quick experimentation and clear actionable outcomes. (3 reviews) - Users find the **insufficient guidance** from Avidly can hinder effective decision-making and experimentation during initial use. (2 reviews) - Users find the **difficult learning curve** with Avidly challenging, especially for teams new to advanced tools. (1 reviews) - Users consistently find Avidly to be **expensive** , which may deter potential customers from purchasing. (1 reviews) - Users report concerns about **high staff turnover** , which disrupts project continuity and affects team dynamics. (1 reviews) - Lack of Clarity (1 reviews) - Lack of Communication (1 reviews) - Lack of Transparency (1 reviews) - Learning Curve (1 reviews) ## Avidly Reviews ### 1. Transforms Complex Sales and Marketing into Effortless Success **Rating:** 5.0/5.0 stars **Reviewed by:** ANIKET S. | Student, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Avidly?** What I like best about Avidly is how it simplifies complex sales and marketing processes into something easy to understand and actually use. The team’s approach is very practical and results-driven, which makes implementation smooth and effective. It feels less like a service provider and more like a partner that genuinely helps improve performance and efficiency. **What do you dislike about Avidly?** What I dislike about Avidly is that, at times, the processes can feel a bit structured, leaving less room for quick experimentation or customization. There is also a learning curve in the beginning, especially for teams new to advanced CRM or inbound marketing tools. However, once you get familiar with it, these challenges become much easier to manage. **Recommendations to others considering Avidly:** I would recommend Avidly to others who are looking to bring clarity and structure to their sales and marketing efforts. It’s especially useful for teams that want a long-term, scalable solution rather than quick fixes. My suggestion would be to invest time in the onboarding process, as that’s where you’ll see the most value and set yourself up for strong results going forward. **What problems is Avidly solving and how is that benefiting you?** Avidly helps solve the problem of disconnected sales and marketing processes by bringing everything onto one clear, organized platform. It removes confusion around lead tracking, follow-ups, and customer data, which saves a lot of time and reduces manual work. For me, this means smoother workflows, better visibility into the customer journey, and more meaningful interactions with prospects. Overall, it helps me focus less on operational hassles and more on building relationships and driving results. ### 2. An extension of our team - 7 years going strong! **Rating:** 5.0/5.0 stars **Reviewed by:** Becky O. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Avidly?** The people, 100%. Next up would be the flexibility. **What do you dislike about Avidly?** In all honestly, I would have to say the cost is probably the only thing I would say here. **Recommendations to others considering Avidly:** Avidly has grown with us and been a part of our success over the years. The people are really warm and knowledgable, and the breadth of the operation since the latest acquisition has enabled so much more expertise and skill to be shared with us as a business. Avidly will keep you straight and on top of your marketing plan. As we all know in Marketing, we can be reactive to change in the business, so having an external team to keep the engine running has been super important for us. **What problems is Avidly solving and how is that benefiting you?** We were originally looking for overall marketing support as a smaller business in 2018, however as we have scaled and grown, Avidly has grown with us. Still very much responsible for core goals such as increasing inbound marketing leads and awareness, Avidly has also become a strategic partner for us in decision-making and best practices. ### 3. Flexible Support from Avidly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Avidly?** Avidly have shown great adaptability to our changing needs over the past 12 months. Our business priorities often shift, and at times we need to react quickly — Avidly have supported us in managing this and responded with speed when required. The flexible way of working we’ve developed together (which I know is quite different from their usual client model) has allowed us to plan strategically when possible, but also secure quick wins and adjust our approach as business needs arise. The team are always on hand to help, even beyond the scope of our retainer, and are consistently willing to support wherever they can. **What do you dislike about Avidly?** In the past, the relationship felt rigid and sometimes difficult to manage. There was a reliance on slideshows and meetings, but not enough actionable outcomes. Monthly reports, in particular, often felt inflated rather than focused on clearly explaining what had been done and what the next steps should be. Since moving to our new way of working, this has improved. That said, I still feel the monthly reports could be more transparent and include stronger recommendations. For example, if a PPC campaign underperforms, I’d like to see clear reasoning behind it and actionable suggestions to address it or test new approaches. Sometimes this does happen, but not consistently — and often the responsibility to try something different falls back to us. I’d prefer to lean on their expertise more and see them take the lead in proposing new ideas, rather than stepping back and leaving the decision with us. **Recommendations to others considering Avidly:** Use their adaptability – they’re flexible when priorities shift, so keep communication open and involve them early when things change. Tap into their breadth of skills – they can support beyond the retainer, so don’t hesitate to ask for advice outside the immediate scope. **What problems is Avidly solving and how is that benefiting you?** Inefficient lead management: Optimising HubSpot so leads are captured, tracked, and nurtured effectively. Low organic visibility: Providing SEO support to improve rankings and attract quality traffic. Need for predictable lead flow: Running PPC and paid ads to generate consistent, measurable leads/sales. Drop-offs in customer journey: Improving UX to make our website easier to navigate and convert. ### 4. Flawless Mega Menu Project Execution **Rating:** 5.0/5.0 stars **Reviewed by:** Anna H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Avidly?** Communication was prompt and smooth throughout, and the team was consistently professional, responsive, and supportive. Special thanks to Christoffer, the CMS developer, who went the extra mile to understand our technically complex setup. His proactive support, adaptability, and quick troubleshooting (even on short notice) made a big difference. **What do you dislike about Avidly?** There was nothing that we could complain about. We truly appreciated the care and attention to detail at every step. Thank you! **What problems is Avidly solving and how is that benefiting you?** We recently partnered with Avidly to develop a new mega menu for our HubSpot website, and the entire collaboration — from initial briefing to final delivery — ran seamlessly. Overall, the Avidly team exceeded expectations and left us with a solution we feel confident managing independently. ### 5. New website with redesign and migration from Drupal to HubSPot **Rating:** 5.0/5.0 stars **Reviewed by:** Magda B. | Senior Growth Expert, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Avidly?** its eagerness of understanding better, and not overpromising **What do you dislike about Avidly?** they often forgot some mattrs that were discussed in previous meetings, so it hat to be brought up again at the next meeting...and sometimes even once more. **Recommendations to others considering Avidly:** They are perfect if you need someone to guide you through the journey from beginning to end. **What problems is Avidly solving and how is that benefiting you?** They designed the wireframing for our website from scratch, starting with interviews with the company's core people to get a proper understanding of our complex solution. They also COvered UX and UI design and migration from Drupal to HubSpot. ### 6. Avidly's Hubspot Professional Onboarding Service with Kajabi Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about Avidly?** Luis, our onboarding coach, was patient, thorough, and easy to follow—he helped demystify the entire HubSpot setup process. By the end of our sessions, I felt confident training our team and managing the system independently. The Kajabi integration with Izzy also went smoothly—they handled every question with professionalism and flexibility, even when our schedules shifted. The Avidly team really supported us every step of the way. **What do you dislike about Avidly?** We didn’t encounter any major issues during onboarding. The team was flexible, accommodating, and responsive throughout the entire process. **Recommendations to others considering Avidly:** If you're working in online learning or using Kajabi, Avidly is a great option for CRM integration—they really understand how to bridge tools like Kajabi with HubSpot. Their onboarding packages are flexible and meet teams where they are—whether you're a beginner or just need strategic support, there's something for you.Their team is approachable, professional, and genuinely wants you to succeed. If you're new to HubSpot or need help tailoring it to your workflow, they’re a great partner. **What problems is Avidly solving and how is that benefiting you?** As new HubSpot clients looking to streamline and scale our internal operations, we were referred to Avidly for onboarding and integration with our Kajabi account. I had no prior HubSpot experience, but the Avidly team made the process clear, approachable, and surprisingly empowering. Their guidance allowed us to build a CRM foundation that fits our team’s unique needs and supports ongoing growth. ### 7. Experienced and Knowledgeable team who are great to work with. **Rating:** 4.0/5.0 stars **Reviewed by:** Iain H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Avidly?** Great team to work with, who have a good sense of collaboration and teamwork. Focussed on deliverables and remain on track with timelines and budgets. **What do you dislike about Avidly?** Unfortunately, a some team members left throughout the project, however were replaced with new people who transitioned into the project. **Recommendations to others considering Avidly:** If considering Avidly for development of a website in the HubSpot CMS then Avidly are a good choice. Avidly project managed the development very well, ensuring the project stayed on track and within budget, and was delivered within the agreed timeframe. A friendly team, who are great to work with and bring their own expertise to the project. **What problems is Avidly solving and how is that benefiting you?** Implementation of HubSpot Marketing and Development of website in HubSpot CMS. **Official Response from Paul Mortimer:** > Thanks for the good review, Iain, our team enjoys working with you too! Paul ### 8. HubSpot Membership Activation **Rating:** 4.5/5.0 stars **Reviewed by:** Callum M. | Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about Avidly?** Delivery was spot-on and on-time (and even early!) **What do you dislike about Avidly?** Small thing, but we didn't have oversight of exactly what was being worked on day-to-day (but this may have been due to the tight turnaround of the project!). **Recommendations to others considering Avidly:** You can really trust on them to deliver what they say they will, the wireframes matched our concepts then the live environment was even better! They managed to come into our complicated structure and fully integrate our systems into this new HubSpot membership platform. **What problems is Avidly solving and how is that benefiting you?** We need a HubSpot Membership section building to facilitate an application portal. ### 9. ... a go-to for all your inbound needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Avidly?** Processes, everything has a clear route from inception to delivery. Their people are always eager to help and offer expert input and guidance. **What do you dislike about Avidly?** Nothing, I can't really give anything that I dislike. **What problems is Avidly solving and how is that benefiting you?** I've worked with Avidly in my previous two marketing roles, and they have always added value through their in-area expertise and up-to-date industry knowledge. This ranges from website development using Growth-Driven Design (GDD), to HubSpot implementation and ongoing optimization. I've also relied on Avidly for content creation and strategy. Their ability to align marketing efforts with business goals has consistently made them a trusted partner. **Official Response from Paul Mortimer:** > Thanks for the glowing review - it's always a pleasure working with you, no matter the project or the business you're at. Paul ### 10. Great support on website projects **Rating:** 4.0/5.0 stars **Reviewed by:** Agne R. | B2B Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Avidly?** Supportive & responsive team and quick resolutions to problems. **What do you dislike about Avidly?** I think there are no real downsides; as communication is something we always strive towards, sometimes, communication between team members on the projects could be improved, for example, from strategists to designers to developers. **Recommendations to others considering Avidly:** Avidly is a great website development agency. They do provide great recommendations and are responsive to your needs. **What problems is Avidly solving and how is that benefiting you?** Avidly is helping us with our HubSpot-hosted website. Strategizing, designing and developing new modules and updates for performance and better UX. **Official Response from Paul Mortimer:** > Hi Agne, thanks for the very kind review. I've sent this to the web team you work with via Slack! Thanks again, Paul ### 11. Great MA specalist, messy project management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Avidly?** Their MA specialists. Always super proffessional and has great knowledge. Good at teamwork and knowledge sharing. **What do you dislike about Avidly?** The invoices are always a mess and the proect management has been a bit confusing at times as well. **Recommendations to others considering Avidly:** Make sure to have really clear requests and set boundries. **What problems is Avidly solving and how is that benefiting you?** Avildy is supposrting us with our MA tasks and unserstanding our quite complex set up. **Official Response from Paul Mortimer:** > Hi, Paul from Avidly. Thanks so much for taking the time to leave a review. I'm glad your MA (Marketing Automation?) specialists are doing great work. Also, I'm sorry to hear about the invoicing process and project management confusion. I'd like to assure you and anyone reading about the work currently underway on improving both of these: - We are simplifying and shortening our finance and invoice workflow to remove points of failure and double handling you may have experienced. - Furthermore, a huge project is already underway to revisit our full customer journey and optimise every touchpoint for a renewed customer-first focus. This covers everything from onboarding to delivery to invoicing (as mentioned above). I'd like to thank you again for this review and hope you start to feel these improvements take effect for you over the coming weeks and months as we continue working together and you can always reach out to me directly if you'd prefer to dive deeper on any feedback. Thanks again, Paul ### 12. great support from very skilled consultants **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Avidly?** The Avidly people we work with are: skilled, experienced, reliable and pleasant to work with **What do you dislike about Avidly?** Some of the deliveries are very slide heavy **What problems is Avidly solving and how is that benefiting you?** Avidly is supporting us on multiple projects, from market entry strategies, to campaign management and now also website management. Overall we receive great support **Official Response from Paul Mortimer:** > Hey, thanks for the glowing review. I've passed it on to your team here at Avidly and made a mental note for myself about the slide heaviness! Paul - [View Avidly pricing details and edition comparison](https://www.g2.com/products/avidly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A47%3A38+-0500&secure%5Bsession_id%5D=d47cfd2c-3cdb-406d-bdb9-7ccd6e29e43d&secure%5Btoken%5D=5dd14b7e9b92219739f8b57ff686c54e43b0ba748cafc23285116bbcccae8f09&format=llm_user) ## Avidly Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Avidly Alternatives - [KlientBoost](https://www.g2.com/products/klientboost/reviews) - 4.8/5.0 (397 reviews) - [The Free Website Guys](https://www.g2.com/products/the-free-website-guys/reviews) - 4.9/5.0 (1,343 reviews) - [memoryBlue](https://www.g2.com/products/memoryblue/reviews) - 4.6/5.0 (307 reviews)