Avid Systems LLC Reviews & Product Details

Avid Systems LLC Overview

What is Avid Systems LLC?

Avid Systems is a global managed services provider with a focus on mobility, virtualization, security and storage technologies of the future.

Avid Systems LLC Details
Product Description

Avid Systems is a global managed services provider with a focus on mobility, virtualization, security and storage technologies of the future.

Seller Details
Avid Systems LLC
Company Website
HQ Location
Washington, DC
LinkedIn® Page
21 employees on LinkedIn®
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Avid Systems LLC Reviews

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

We run our Office of the President complaints, and AVID helps us track customers’ claims that did not go well. Some are still in progress, so it allows us the opportunity to jump in and try to turn the customer’ negative experience around, and prevents them from reaching out to other social media outlets to express their concerns, e.g. Facebook, Yelp, Consumer Affairs. Review collected by and hosted on G2.com.

What do you like best?

It gives an overall score, so we know which claims we need to research and which we can utilize for a positive customer testimony. The customer also feels more anonymous than speaking about their experience over the phone, so we are able to get a true indication as to how they are feeling towards our product. Review collected by and hosted on G2.com.

What do you dislike?

Some overall scores are high, yet contain negative comments. Not enough are flagged for this scenario, and we end up finding out too late to help. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Definitely recommend Review collected by and hosted on G2.com.

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