# Avantra Reviews **Vendor:** Avantra **Category:** [ SAP Security Software](https://www.g2.com/categories/sap-security-software) **Average Rating:** 4.6/5.0 **Total Reviews:** 12 ## About Avantra Avantra is the industry-leading AIOps platform for SAP automation operations: helping companies transform into a self-healing enterprise. Avantra helps SAP customers to improve business experience, performance, and compliance, focus valuable resources on digital transformation and reduce operational cost. Avantra delivers a unified operations platform, whether on-premises, in the cloud, SaaS or hybrid, for both Build and Run operations. Founded in Switzerland in 2000 with a global presence, Enterprises as well as Managed Service Providers trust Avantra to provide them unmatched intelligence and insight into their landscape health. Learn more at avantra.com. ## Avantra Pros & Cons **What users like:** - Users find Avantra's **automation capabilities** impressive, enhancing flexibility and ease of use in managing operations. (1 reviews) - Users appreciate the **flexibility and ease of use** in Avantra, enhancing their data management experience. (1 reviews) - Users find Avantra to be **flexible and easy to use** , enhancing their implementation and understanding of the tool. (1 reviews) - Users find Avantra's **easy implementation** and flexibility enhances their experience and streamlines operations effectively. (1 reviews) - Users praise the **flexibility** of Avantra, highlighting its ease of use and extensive automation capabilities. (1 reviews) - Implementation Ease (1 reviews) **What users dislike:** - Users are frustrated with the **poor error handling** and slow response to bugs in Avantra's system. (1 reviews) - Users note **missing features** in Avantra, especially regarding delayed bug fixes and inadequate customer support responsiveness. (1 reviews) - Users are frustrated with the **patching issues** in Avantra, as promised fixes for bugs have been delayed for months. (1 reviews) - Users are frustrated with the **poor customer support** , citing slow responses and unresolved issues over time. (1 reviews) - Users express concerns about **poor support services** , citing slow responses and unresolved issues with bugs in the tool. (1 reviews) ## Avantra Reviews ### 1. Avantra - Automation Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2024 **What do you like best about Avantra?** AVANTRA By Syslink is quite flexible and easy to use, implement and understand tool. In recent, many new Add-Ins library automations were added by syslink like ST03N Dialog Response Time, system copy, system refresh etc...and we are working on them and will roll out soon to our customer MBAG. **What do you dislike about Avantra?** Not much but yes few points ate there where Syslink needs to improve- 1) Customer Support- Their approach to address the ticket queries raised by customer and response they are providing. 2) Few bugs reported in the tool feature like kernel version detection, agent upgrade and its been like more than months but vendor haven't releases any patch to fix that post promising many times. **What problems is Avantra solving and how is that benefiting you?** As a BASIS Administrator there are many tasks which we used to do manually all the time like preparaing Health Check report, various upgrades like host agent, kernel upgrade and day to day monitoring. We have been using Avantra since 3 years and its been a boon to us, now all servers, systems, BO systems, standlaone DB's, Cloud connectors all are being monitored using various standard and customs checks in avantra. Its automation capabilities and integration with ServiceNow for alerting is quite awesone. Most of the basis tasks avantra has automated alomost and we are using like kernel upgrade and many more to go like system refresh, system copy, Transport etc.. ### 2. Avantra review **Rating:** 3.5/5.0 stars **Reviewed by:** Partha Protim P. | Product Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2021 **What do you like best about Avantra?** The tool is very User-friendly, has advanced features such as alerts and monitoring. I also like its ability to customize and generate reports which we can share with the management. Compared to many such products, Avantra is very easy to deploy. **What do you dislike about Avantra?** The tool has issues related to deployment in legacy operating systems. We also faced troubles during the alert configurations. Another drawback is in the customization of reports. The reports are auto-generated with limited functionalities to customize. **Recommendations to others considering Avantra:** Avantra is the leading business process management automation platform for IT operations. Go for it. **What problems is Avantra solving and how is that benefiting you?** We currently use Avantra for business process monitoring, performance ad compliance monitoring, health checks, automated SAP operations, and collaboration with different IT stakeholders. ### 3. Easiest way to transform your business digitally and enhance customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** John K. | Mathematician, Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** November 05, 2021 **What do you like best about Avantra?** The tool is user-friendly such that you don't need prior knowledge to use and implement. The tool meets all the requirements and helps to increase business customer score ratings and reduce operational costs. **What do you dislike about Avantra?** Meets the requirement and exceeds expectations. **Recommendations to others considering Avantra:** Highly recommend Avantra to any business, small or large. **What problems is Avantra solving and how is that benefiting you?** We used to suffer from a high business operational cost due to the traditional way of operating the business. We needed a tool that would enhance our customer rating as well as reduce the business operating cost. With Avantra, we were able to achieve the digitization goal. ### 4. Pretty Good Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Avantra?** I like that Avantra is easy to use and makes financial management smooth. **What do you dislike about Avantra?** I do not dislike anything about Avantra. I think its a good software. **What problems is Avantra solving and how is that benefiting you?** I am solving many problems with Avantra. It helps me keep things organized and calculated. ### 5. Evaluating the performance of Avantra Software **Rating:** 4.5/5.0 stars **Reviewed by:** Habibulahi A. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Avantra?** It is an easy and user-friendly application. **What do you dislike about Avantra?** I like everything about the application. **Recommendations to others considering Avantra:** I will encourage them to get the product to reduce their operational cost. **What problems is Avantra solving and how is that benefiting you?** Completing repetitive tasks helping us reduce operational costs. ### 6. Simplifies SAP Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2021 **What do you like best about Avantra?** Automatically generates SLA reports, saving a lot of time. **What do you dislike about Avantra?** Maybe a better documentation of the API, but overall satisfied. **What problems is Avantra solving and how is that benefiting you?** Filters notifications which prevents junk and unnecessary busy work. ### 7. Great way to automate SAP operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Avantra?** I love that we can automate all the daily and real-time monitoring and that we have can automatically generate SLA reports. It is so nice not have to do it using Solman. **What do you dislike about Avantra?** Nothing really. I love it! I guess I would love for them to improve their UI. **Recommendations to others considering Avantra:** Let them show it to you, you'll be amazed how many things you always wanted some tool to do, Avantra does **What problems is Avantra solving and how is that benefiting you?** We solve several things: 1. We've lately migrated some of our SAP workloads to Google Cloud and the integration allowing us to automatically scale SAP based on its performance and real-time needs 2. We needed a way to use ServiceNow for the SAP environment - using Avantra we can 3. We were drowning in too many false alarms which were making it really hard to find the root-cause ### 8. Avantra experience **Rating:** 4.5/5.0 stars **Reviewed by:** geoff b. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2020 **What do you like best about Avantra?** Ability to customize alerting, reporting, and dashboards **What do you dislike about Avantra?** The documentation is verbose. A quick start guide would be helpful. **Recommendations to others considering Avantra:** Execute a trial of the product **What problems is Avantra solving and how is that benefiting you?** We have progressed from a basic use (historic review of servers and systems), to more proactive activity (SNow integration, alerts to functional users). The product is quite functional, but has a bit of a learning curve. A recent upgrade went very smooth. ### 9. As a service provider Avantra is the perfect SAP monitoring software **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver W. | Senior Sales Manager Cloud, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Avantra?** As a service provider, we have found an SAP monitoring solution with automated service reports and custom checks that has no competition on the market. We would recommend Avantra at any time. The support team was always helpful and the know-how was unrivalled. **What do you dislike about Avantra?** we cannot report anything negative about Avantra and its services and products **Recommendations to others considering Avantra:** Just take the trial version for free and make your own experience. **What problems is Avantra solving and how is that benefiting you?** we have the possibility to generate live reports directly at the customer's site and reduce the manual activities in SAP Basis to a minimum. ### 10. The Real time easy Monitoring tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Avantra?** it have the great functionality to monitor the application, database, OS on realtime to send alert, with very flexiable implementation method **What do you dislike about Avantra?** Documentation availibility is less which can helpt to improvise the issues facing during the support. **Recommendations to others considering Avantra:** Simply the best light waight less effots and best real time monitoring tool which all customer can use in the existing landscape with lots of fucntionality of email, SMS alerting on real time base with recommended resolutions with the alert. **What problems is Avantra solving and how is that benefiting you?** we were facing the reporting issue for our SAP landscape, after implementing Xandira monitoring tool in our enviornment customer were happy to receive the monthly report with graphical as well as tabular form for the alert generation mechanism ### 11. for SAP application Monitoring and other securing aspects implemenation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Avantra?** Tool is very good, to cover OS and application related to pics and to configure monitoring and Hardening related tasks. **What do you dislike about Avantra?** Standalone HANA DB "Used Database Space" not resulting.. Reporting ->Predictive Resource Planning->Stand-alone Database: Used Database Space" **What problems is Avantra solving and how is that benefiting you?** Alerts ### 12. Amazing product for SAP Basis teams **Rating:** 5.0/5.0 stars **Reviewed by:** Dan J. | Director of IT, Enterprise (> 1000 emp.) **Reviewed Date:** December 01, 2017 **What do you like best about Avantra?** This product is just awesome, in the first day we used the product we found things in production we didn't even know about. So right there alone it already returned the investment. Prior to Xandria we were using a combination of Solman and how grown product. We were considering upgrade the Solution Manager 7.2 but then we saw a demo of this product and we were blown. The POC showed us so fast the value that we didn't even complete the POC time and bought the product. **What do you dislike about Avantra?** I'm very happy so far, would love to see better documentation of the API, but what they have is not bad **Recommendations to others considering Avantra:** Try it, you won't regret it **What problems is Avantra solving and how is that benefiting you?** We gain several benefits: 1. We get smart notification which are compound of multiple notification so the notification actually have significant and we don't get almost any unnecessary ones 2. We get complete landscape visibility - we saw really easily that the dev wasn't running the same Kernel version as production. 3. I love their new dashboards ## Avantra Discussions - [What is Avantra used for?](https://www.g2.com/discussions/what-is-avantra-used-for) - [View Avantra pricing details and edition comparison](https://www.g2.com/products/avantra/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+21%3A51%3A04+-0500&secure%5Bsession_id%5D=72256589-b60d-45e9-9bbe-2849eb42df43&secure%5Btoken%5D=d54c893e290960b178c14dbb96459dd3e6a241cea61d7c97aa12e89ef9886574&format=llm_user) ## Avantra Features **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **ServiceNow Apps** - ServiceNow Integration - Value **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Generative AI** - AI Text Summarization **Functionality - SAP Security Software** - Visualizations - Log Analysis - SIEM capabilities - Prebuilt content and integrations - User Identification - 360 degree security **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Agentic AI - SAP Security Software** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Management** - System Integration - Alerting - Reporting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top Avantra Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,231 reviews) - [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) - 4.3/5.0 (335 reviews) - [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) - 4.5/5.0 (578 reviews)