AVADA Reviews & Product Details

Avada Commerce is a comprehensive e-commerce solution provider specializing in developing powerful applications and tools designed to enhance online business performance. Established in 2014, Avada Commerce has been dedicated to assisting over 300,000 merchants across more than 150 countries in optimizing their e-commerce operations. Their suite of applications focuses on key areas such as customer acquisition, conversion optimization, operational efficiency, and customer retention, all aimed at driving sustainable growth and maximizing return on investment (ROI). Key Features and Functionality: - Acquisition & Awareness: Enhances search discoverability and site experience to attract high-intent traffic, thereby lowering customer acquisition costs (CAC). - Engagement & Conversion: Increases add-to-cart and checkout rates through on-site proof, real-time assistance, and smart offers that boost average order value (AOV) and expedite purchases. - Post-Purchase & Retention: Fosters customer loyalty with personalized follow-ups, subscriptions, and rewards that encourage repeat purchases and referrals, thereby increasing customer lifetime value (LTV). - Operations: Automates routine tasks, prevents order errors, and manages limits and invoicing to enhance operational efficiency and reduce manual workload. Primary Value and Solutions Provided: Avada Commerce delivers a unified suite of applications that address every stage of the buyer's journey, from initial acquisition to post-purchase retention. By integrating tools that optimize traffic acquisition, conversion rates, operational processes, and customer loyalty, Avada Commerce empowers online businesses to achieve consistent and scalable growth. Their solutions are designed to streamline e-commerce operations, reduce manual tasks, and enhance the overall customer experience, ultimately leading to increased revenue and business success.

Seller

AVADA Commerce

Discussions

AVADA Community

Solution Type

Best-of-Breed

Overview by

Sam Ng

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

View More Pricing Information

Top-Rated Alternatives

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User Insights

Average based on 261 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

AVADA Integrations

(2)

Integration information sourced from real user reviews.

Heather H.

Small-Business (50 or fewer emp.)

6/12/2023

"Easy to use app with great customer service"

4.5/5

What do you like best about AVADA?

Customer support, templates, and ease navigating the menu. Juliana was the customer service representative and she was knowledgeable and patient. She helped resolve my issues with a friendly attitude! Thank you Juliana! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

My template wasn't saved automatically so I had to re-do my opt-in multiple times Review collected by and hosted on G2.com.

Veronika K.

Small-Business (50 or fewer emp.)

6/24/2023

"Amazing first experience with Avada - Prakash's customer support was perfect!"

5/5

What do you like best about AVADA?

I appreciate the free trial and even in the free trial, the customer support is incredible and meets your needs. Prakash helped me with my sizing chart exactly the way I wanted! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing as of yet! It is a really great app with tons of value Review collected by and hosted on G2.com.

Dominique v.

Small-Business (50 or fewer emp.)

7/20/2023

"Amazing support for even custom requests to the pdf invoices"

5/5

What do you like best about AVADA?

We had a couple very specific problems with EU regulations. Support was extremely quick to fix every request we had. Outstanding quality for this price. Special thanks to Esther and Gideon

Dominique van Ijzendoorn, Puntje bij Paaltje development, NL Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing, if have to fill this field so will put this :) Review collected by and hosted on G2.com.

McKenna S.

Small-Business (50 or fewer emp.)

6/2/2023

"Great product and excellent customer service!"

5/5

What do you like best about AVADA?

Very easy to use, and the support is incredible. I reached out to support with some questions, and Prakash was very helpful, friendly, and knowledgeable. I would definitely recommend this app! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

None that I've come across so far! It all works great. Review collected by and hosted on G2.com.

Donald W. B.

Vice President Of Business Development

Small-Business (50 or fewer emp.)

3/17/2023

"Avada"

4/5

What do you like best about AVADA?

I have been using Avada Software for several months now and I am extremely impressed with its capabilities. The software is incredibly user-friendly and intuitive, making it easy to navigate even for those who are not tech-savvy.

One of the things I love about Avada Software is its ability to monitor and manage my data integration processes. The software provides real-time visibility into my data flows, allowing me to quickly identify and troubleshoot any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

It took a little time to get used. I am no expert but my team in IT department love Avada. I am no expert but my team in IT department. I love this. I think the price is fair as well. Review collected by and hosted on G2.com.

Dieter V.

Small-Business (50 or fewer emp.)

3/22/2023

"Juliana made our website look so much better!"

5/5

What do you like best about AVADA?

I can't thank Juliana enough, she's made our website look so much better, and helped instantly. I never had to wait longer than a minute for any response and the service received here was just impeccable! Many thanks to all involved. This is a legit review. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Absolutely nothing. You can't dislike this app, and the people behind it are not only friendly, but also extremely helpful on top of all that. Couldn't do much more! Review collected by and hosted on G2.com.

Matheus M.

Proprietário

Small-Business (50 or fewer emp.)

1/24/2023

"Excellent app, especially for the support!"

5/5

What do you like best about AVADA?

It greatly improved my site's speed and helped me enhance the SEO, bringing more visits to my site. What I like most about the app is its customer service; my last interaction was with Prakash, who showed patience and high quality in his service. I recommend this app for being effective in its functions and especially for its support! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Some parts of the application are in English and the browser cannot translate everything, but this can be done manually. Also, some features seem difficult to understand, like the SEO one which I had difficulties with. Review collected by and hosted on G2.com.

Amie N.

Owner

Small-Business (50 or fewer emp.)

1/18/2023

"Liking this app"

4.5/5

What do you like best about AVADA?

I like that the app is simple to use especially with zero coding knowledge. I can pick the rewards I want my customers to earn. I do wish i could add my own extra rewards. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

The app changed a setting I had on me and no clue why. I connected with their help team and Prakash figured out the problem and fixed it. If an app is going to change I would appreciate a heads up. Review collected by and hosted on G2.com.

Aline C.

Small-Business (50 or fewer emp.)

6/13/2023

"Aline from figurineout.com"

5/5

What do you like best about AVADA?

AVADA improved my website SEO from 48 to over 90! I'm very pleased and I'll keep improving. The team is always super positive and helpful!!! My assistant today was Prakash. Thank you Prakash!!! Review collected by and hosted on G2.com.

What do you dislike about AVADA?

Nothing to dislike so far. I'm very happy! Review collected by and hosted on G2.com.

Kian B.

Small-Business (50 or fewer emp.)

7/31/2023

"I love this app!"

5/5

What do you like best about AVADA?

I use this app for a year now and I love it. The app itself is great and makes your website look way more professional. I love the support and i always get useful answers. Especially Prakash is a very kind and professional support team member. Review collected by and hosted on G2.com.

What do you dislike about AVADA?

I love everything about this app. Its great. Review collected by and hosted on G2.com.