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Autonom8 Reviews & Product Details

Autonom8 was founded in 2017 with a vision to enable Autonomous Enterprises™. It offers a low-code intelligent automation platform to roll out automated, intelligent workflows and customer journeys rapidly. 30+ enterprises from various industries use Autonom8's low-code platform now. Digitization isn't just about moving from a paper-based interaction to an application-based process. A8's platform brings together (ML) and Conversations (NLP) to make these journeys agile and flexible. And we deliver it through a low-code SaaS platform, taking away the biggest pain in the traditional enterprise software delivery cycle – project timelines running into months. With A8's foundation, IT groups can answer Business Requirements in a few days. Our TCO is less than a third of comparable vendors, and you pay when your customers are successful.

Seller

Autonom8

Discussions

Autonom8 Community

Languages Supported

English

Product Description

Autonom8 allows you to build and automate your enterprise workflows, powered by low code. We provide an enterprise-grade low-code automation platform to build and automate your customer-centric workflows.

Overview by

Bala Kavikkal (Autonom8 allows you to build and automate your enterprise workflows, powered by low code. We provide an enterprise-grade low-code automation platform to build and automate your customer-centric workflows.)

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Autonom8 Media

Ticketing Lifecycle Workflow

Customer Engagement Analytics

WhatsApp Chatbot

A8Chat Intake Conversation

Fulfillment flow

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Aayush J.

Member Consultant

Mid-Market (51-1000 emp.)

3/20/2024

"Exploring Product for Digital Profiling"

3.5/5

What do you like best about Autonom8?

Easy to use: Their low-code platform reportedly allows building automation without extensive coding knowledge

Customization: You can tailor automation to your specific needs, making it adaptable

Versatility: Automate various tasks, from loan approvals to customer service interactions Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

Not tailored to different market needs . Eg in India it user needs are VKYC than onboarding Review collected by and hosted on G2.com.

Response from Bala Kavikkal of Autonom8

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Thank you so much for taking the time to write a review! Your feedback is greatly appreciated, and it helps us improve our products/services to better meet your needs. We value your business and are glad you had a positive experience with us. Thanks again for your support!

charisse j.

IT Support

Mid-Market (51-1000 emp.)

3/28/2024

"Great features"

4/5

What do you like best about Autonom8?

They are constantly working to improve the experience. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

It may be difficult with complex workflows. Review collected by and hosted on G2.com.

Verified User in Import and Export

Small-Business (50 or fewer emp.)

3/22/2024

"Review on Autonom8"

3/5

What do you like best about Autonom8?

There are many things I like about your platform, but specificly I like how WhatsApp ChatBot can helps business in term digitalizing thier messaging flow through whatsApp. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

I do not have any dislike idea about your platform. Review collected by and hosted on G2.com.

Harini H.

Senior Vice President

Enterprise (> 1000 emp.)

2/13/2024

"Seamless transition & good customer support"

5/5

What do you like best about Autonom8?

Ease of Use/ Attractive Interface/ Scalable architecture Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

Upgrades/ additional features requested can be faster Review collected by and hosted on G2.com.

Response from Bala Kavikkal of Autonom8

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Thank you so much for taking the time to write a review! Your feedback is greatly appreciated, and it helps us to improve our products/services to meet your needs better. We value your business and are glad that you had a positive experience with us. Thanks again for your support!

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/28/2024

"KYC Product Demo"

4/5

What do you like best about Autonom8?

It is a easy to use solution which can be easily integrated with the existing flow. Easy and quick to implement and very prompt response from Bala. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

Further development was required for our specific use case. Review collected by and hosted on G2.com.

Mayank A.

Vice President and Head - Strategy and Products

Enterprise (> 1000 emp.)

3/23/2023

"The most flexible and intelligent solution provider"

5/5

What do you like best about Autonom8?

They listen to the problem, understand, brainstorm and develop ideas. Even if they cannot get the right solution in one go, they will work together to create a better output. They are very flexible in trying out various new things, open for new ideas and doing many hits and trials. They have a highly efficient platform and team. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

There is less documentation that can be handy for multiple people and futuristic purposes. As they are a startup, the official and formal teams doing respective and specific tasks are sometimes missing. Review collected by and hosted on G2.com.

What problems is Autonom8 solving and how is that benefiting you?

It solves multiple problems for us - we have used them for customer onboarding, basically for our loan origination system, customer app, field agent app, customer chatbot - onboarding, sales support and overall general support. All these things it is helping us to improve our agent's efficiency, smooth our customer onboarding journey, reduce dropouts, and provide omnichannel service. We keep experimenting and doing A/B testing with the platform to improve efficiency. With the platform, we can also integrate smoothly into various 3rd party sources, transfer data, digest and analyze data for reporting and use all the other internal and external options available to further strengthen our process and workflows.

We have already built multiple lending products on the platform - long-term loans, short-term loans, working capital loans, asset purchase loans, loans against property, bill discounting, lines of credit, and secured, semi-secured and unsecured loans.

We have also started using the platform as a collection management system, which is used by our call center and field officers.

There are various other workflows we have built to support the different activities done by many teams. Review collected by and hosted on G2.com.

Response from Bala Kavikkal of Autonom8

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Sugumar K.

Fellow & Chartered Engineer

Enterprise (> 1000 emp.)

2/23/2023

"Client delight with ChatBots"

5/5

What do you like best about Autonom8?

We are thoroughly impressed with the capabilities of their chatbot product through A8 platform. Its ability to understand and respond to complex queries has exceeded our expectations and made a significant impact on our business. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

Chatbots are unable to provide the same level of personalized service as a human customer service representative. This could lead to customers feeling disconnected or unsatisfied with their experience. However A8 platform offers handing off to human, which we haven't used. Review collected by and hosted on G2.com.

Response from Bala Kavikkal of Autonom8

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Abhishek P.

Associate Marketing Lead - Platforms, Analytics & Automation

Enterprise (> 1000 emp.)

7/9/2023

"Easily resolve your customer problems through Chat Ai"

4.5/5

What do you like best about Autonom8?

Through previously known conversations, it was able to capture the customer intent. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

Initially took time to understand their platform to setup the Chat tool. Review collected by and hosted on G2.com.

Shaily M.

Co-Founder

Mid-Market (51-1000 emp.)

3/31/2023

"a8 is very agile"

4/5

What do you like best about Autonom8?

agility i shigh and team support is good Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

ui ux is not very appealing and needs an upgrade Review collected by and hosted on G2.com.

Ashish O.

C0-Founder & CTO

Mid-Market (51-1000 emp.)

6/28/2022

"Fantastic Low code platform for Process Automation, KYC OCRs, MIS and Audit and much more"

5/5

What do you like best about Autonom8?

We are a 100 people Fintech company. We have automated our multiple processes such as Loan Origination, Collections etc using the Autonom8 platform. Some of the best features are as follows

1. BPM process modeler.

2. Easy and Intuitive form designer.

3. Any change can be replicated across platforms such as web and mobile(Android & iOS). Generally, people have to make separate changes for Web and native mobile apps for android and iOS.

4. The mobile app upgrades are seamless without interrupting users. This is a big plus of the platform as pushing upgrades to hundreds of users is a herculean task with other platforms or standalone applications.

5. We scan thousands of images daily. The OCR for KYC IDs works with 98-99% accuracy. It even captures blur images as well.

6. The servers easily support thousands of requests per sec so the application is pretty fast.

7. After initial development by the Autonom8 team, now my in-house team also can make changes to the system.

8. Any developer having basic Javascript knowledge can easily work on the system so the resources can be hired at a very low cost. This reduces overall IT cost.

9. Time to market is very fast. Even the business user does not expect that IT can deliver changes so fast.

10. The system has an excellent audit trail feature. This will help in satisfying compliance requirements. Review collected by and hosted on G2.com.

What do you dislike about Autonom8?

As such there are no dislikes but certain features can be made more robust.

1. Version Control can be better.

2. Ease of building and displaying MIS Review collected by and hosted on G2.com.

What problems is Autonom8 solving and how is that benefiting you?

We wanted to automate our Loan Origination Process as in our business that is the most complex process. The case flows to multiple departments and external parties for various checks. The forms are very complicated. We capture around 2000 data points. The business logic is also very complicated. The case volumes are also very high. We build everything from scratch in just 3 months. It's a very robust and cost-efficient solution. Review collected by and hosted on G2.com.