# Asistian Reviews
**Vendor:** Asistian  
**Category:** [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)
## About Asistian
Asistian is a customer messaging and AI support platform that brings WhatsApp, Instagram, Facebook, and email into a single shared inbox, so teams stop switching between apps and losing track of who replied to what. Its AI assistant handles routine questions from start to finish — answering, qualifying, and routing — and hands a conversation to a human the moment one is needed, which keeps response times low without the dead-end bot experience clients have learned to distrust. Built for professional services and growing SMEs, Asistian pairs the shared inbox with ticketing, task tracking, a reservations portal, and multi-agent collaboration. It is designed and supported in Spanish for the Mexican and Latin American market, rather than localized as an afterthought.






- [View Asistian pricing details and edition comparison](https://www.g2.com/products/asistian/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+19%3A22%3A59+-0500&secure%5Bsession_id%5D=092ee6e2-708e-4a19-a07b-6067732ab867&secure%5Btoken%5D=c601dcc22169a87ee4366418a434b18fdf27725de08a578f58f56481d8b2392d&format=llm_user)

## Asistian Features
**Customer Support**
- Text
- Speech
- Knowledge Base

**Automation**
- Ticket Resolution
- Customization
- Intelligent Routing

**Artificial Intelligence**
- Learning
- Language
- Conversational AI