Asistian

1 review

Asistian is a customer messaging and AI support platform that brings WhatsApp, Instagram, Facebook, and email into a single shared inbox, so teams stop switching between apps and losing track of who replied to what. Its AI assistant handles routine questions from start to finish — answering, qualifying, and routing — and hands a conversation to a human the moment one is needed, which keeps response times low without the dead-end bot experience clients have learned to distrust. Built for professional services and growing SMEs, Asistian pairs the shared inbox with ticketing, task tracking, a reservations portal, and multi-agent collaboration. It is designed and supported in Spanish for the Mexican and Latin American market, rather than localized as an afterthought.