Link copied to clipboard

# Arcserve vs Carbonite Safe Comparison - What are their main differences?

Share
[
Export
](/compare/arcserve-2021-05-21/carbonite-safe/export.csv)

ArcserveCarbonite Safe[+ Add Product](#)

Reviews

**Arcserve** [

4.4/5(19)

](https://www.g2.com/products/arcserve-2021-05-21/reviews#reviews)

**Carbonite Safe** [

4/5(198)

](https://www.g2.com/products/carbonite-safe/reviews#reviews)

Pricing

**Arcserve**
No pricing available

**Carbonite Safe**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Arcserve**
3 months

Based on 8 responses

**Carbonite Safe**
\<1 monthFaster

Based on 35 responses

Return on Investment

**Arcserve**
Not enough reviews yet

**Carbonite Safe**
13 months

Based on 24 responses

Perceived Cost

**Arcserve**
$$$$$

**Carbonite Safe**
$$$$$

Average Discount

**Arcserve**
Not enough reviews yet

**Carbonite Safe**
10%

Pros & Cons

**Arcserve**
Not enough data

**Carbonite Safe**
[
Affordable (1)
](https://www.g2.com/products/carbonite-safe/reviews?filters%5Bsentiment_snippet%5D=2480672&qs=pros-and-cons#reviews)[
Backup Solutions (1)
](https://www.g2.com/products/carbonite-safe/reviews?filters%5Bsentiment_snippet%5D=2480662&qs=pros-and-cons#reviews)[
Backup Issues (1)
](https://www.g2.com/products/carbonite-safe/reviews?filters%5Bsentiment_snippet%5D=2480670&qs=pros-and-cons#reviews)[
Backup Problems (1)
](https://www.g2.com/products/carbonite-safe/reviews?filters%5Bsentiment_snippet%5D=2480659&qs=pros-and-cons#reviews)

Ratings

Meets Requirements

**Arcserve**

8.6

8.615

**Carbonite Safe**

8.6

8.6166

Ease of Use

**Arcserve**

8.9

8.915

**Carbonite Safe**

8.9

8.9165

Ease of Setup

**Arcserve**

8.5

8.514

**Carbonite Safe**

9.0

9.086

Ease of Admin

**Arcserve**

8.1

8.113

**Carbonite Safe**

8.3

8.383

Quality of Support

**Arcserve**

9.0

9.015

**Carbonite Safe**

8.1

8.1126

Has the product been a good partner in doing business?

**Arcserve**

8.8

8.813

**Carbonite Safe**

8.3

8.377

Product Direction (% positive)

**Arcserve**

7.3

7.313

**Carbonite Safe**

6.4

6.4165

Features

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

8.7

10

8.8

38

Functionality

Real-time Sync

8.8

7

9.2(won by 0.4)

25

Storage Capacity

8.7

9

8.8(won by 0.1)

24

Remote Backup

8.9

9

9.0(won by 0.1)

23

Versioning

9.0(won by 0.6)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

16

Mobile Backup Application

7.7(won by default)

5

Not enough data

Compatibility 

Disk Backup

8.5

9

8.6(won by 0.1)

18

Local Backup

8.8(tied score)

8

8.8(tied score)

20

Storage Formats

9.0(won by 0.4)

8

8.6

22

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

File Sharing

9.0

8

9.4(won by 0.4)

16

Security Standards

8.8

8

8.9(won by 0.1)

20

Encrypted Storage

9.0(won by 0.4)

8

8.6

19

Agentic AI - Online Backup

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Disaster Recovery as a Service (DRaaS)[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

8.8

7

Not enough data

Solution Provision

Service Provision

8.6(won by default)

6

Not enough data

System Failover

9.0(won by default)

5

Not enough data

Off-Site Data Storage

8.6(won by default)

6

Not enough data

Data Replication

9.0(won by default)

7

Not enough data

Pay by Usage

Not enough data

Not enough data

Management

Infrastructure Compatibility

8.9(won by default)

6

Not enough data

Solution Integration

9.2(won by default)

6

Not enough data

Real-Time Analytics

8.3(won by default)

6

Not enough data

RTO and RPO Management

8.7(won by default)

5

Not enough data

Agentic AI - Disaster Recovery as a Service (DRaaS)

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Data Replication[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Real-Time Analytics

Not enough data

Not enough data

Solution Integration

Not enough data

Not enough data

Infrastructure Compatibility

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Solution Provision

System Failover

Not enough data

Not enough data

Pay by Usage

Not enough data

Not enough data

Service Provision

Not enough data

Not enough data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Arcserve](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_728686ad02cd693554247f64b243570e/arcserve-2021-05-21.png "Arcserve")](https://www.g2.com/products/arcserve-2021-05-21/reviews)

Arcserve

Small-Business(50 or fewer emp.)

21.1%

Mid-Market(51-1000 emp.)

73.7%

Enterprise(\> 1000 emp.)

5.3%

[![Carbonite Safe](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b5cadaa6d5c70a9e962a814a47cb7f79/carbonite-safe-backup.jpeg "Carbonite Safe")](https://www.g2.com/products/carbonite-safe/reviews)

Carbonite Safe

Small-Business(50 or fewer emp.)

52.2%

Mid-Market(51-1000 emp.)

32.3%

Enterprise(\> 1000 emp.)

15.6%

Small-Business

(50 or fewer emp.)

21.1%

52.2%

Mid-Market

(51-1000 emp.)

73.7%

32.3%

Enterprise

(\> 1000 emp.)

5.3%

15.6%

Reviewers' Industry

[![Arcserve](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_728686ad02cd693554247f64b243570e/arcserve-2021-05-21.png "Arcserve")](https://www.g2.com/products/arcserve-2021-05-21/reviews)
Arcserve

Information Technology and Services

10.5%

Higher Education

10.5%

Government Administration

10.5%

Electrical/Electronic Manufacturing

10.5%

Education Management

10.5%

Other

47.4%

[![Carbonite Safe](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_b5cadaa6d5c70a9e962a814a47cb7f79/carbonite-safe-backup.jpeg "Carbonite Safe")](https://www.g2.com/products/carbonite-safe/reviews)
Carbonite Safe

Information Technology and Services

20.0%

Computer Software

10.3%

Hospital & Health Care

5.4%

Utilities

4.9%

Marketing and Advertising

4.3%

Other

55.1%

FAQs

## Arcserve vs Carbonite Safe FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Carbonite Safe vs Arcserve?

Arcserve stands out over Carbonite Safe with a higher G2 rating, stronger support scores, and a larger share of positive sentiment for reliability and support.

| | [Carbonite Safe](https://www.g2.com/products/carbonite-safe/reviews) | [Arcserve](https://www.g2.com/products/arcserve-2021-05-21/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.0/5 (198 reviews) | 4.4/5 (19 reviews) |
| Largest Segment | Small-Business | Mid-Market |
| Ease of Setup score | 9.0 | 8.5 |
| Quality of Support score | 8.1 | 9.0 |
| Top Reviewer-Cited Strength | Ease of Use | Reliability and Tape Backup Support |

### How do the pricing models of Carbonite Safe and Arcserve compare?

Arcserve is rated higher for value, with reviewers expressing greater satisfaction with its price-performance ratio compared to Carbonite Safe.

- **Carbonite Safe:** Reviewers describe Carbonite Safe as affordable and simple, but some mention concerns about price increases and value for larger organizations.
- **Arcserve:** Arcserve is praised for its price-performance ratio and affordability compared to competitors, with reviewers noting satisfaction with the cost relative to its features.

### What are the best alternatives to Carbonite Safe and Arcserve?

The top three alternatives to Carbonite Safe and Arcserve are Veeam Data Platform, Cove Data Protection, and Acronis Cyber Protect.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Carbonite Safe](https://www.g2.com/products/carbonite-safe/reviews) | 4.0/5 (198 reviews) | Small-Business | Affordable and simple for small to medium customers | Ease of Use |
| [Arcserve](https://www.g2.com/products/arcserve-2021-05-21/reviews) | 4.4/5 (19 reviews) | Mid-Market | Very good price-performance ratio | Reliability and Tape Backup Support |
| [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) | 4.6/5 (749 reviews) | Mid-Market | — | — |
| [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) | 4.5/5 (443 reviews) | Small-Business | — | — |
| [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) | 4.3/5 (742 reviews) | Small-Business | — | — |

### Which Online Backup features should I prioritize when comparing Carbonite Safe and Arcserve?

Buyers comparing Carbonite Safe and Arcserve should prioritize Ease of Setup, Quality of Support, Reliability, Tape Backup Support, and Price-Performance Ratio.

- **Ease of Setup:** Carbonite Safe scores 9.0, Arcserve 8.5.
- **Quality of Support:** Carbonite Safe scores 8.1, Arcserve 9.0.
- **Reliability:** Arcserve is frequently cited for reliability in recent reviews.
- **Tape Backup Support:** Arcserve is highlighted for strong tape backup capabilities, a differentiator in recent reviews.
- **Price-Performance Ratio:** Arcserve is praised for its price-performance ratio, while Carbonite Safe is noted as affordable for small to medium customers.

### What are the pros and cons of Carbonite Safe vs Arcserve?

Carbonite Safe's headline strength is ease of use, while Arcserve's is reliability and tape backup support.

- **Carbonite Safe strengths:** Ease of use (all-time mentions: 1), simple setup, affordable for small to medium customers, automatic background backups, and peace of mind for data recovery.
- **Carbonite Safe trade-offs:** Backup speed can be slow for large files, interface could be more modern, occasional backup interruptions, and some reviewers mention price increases for larger organizations.
- **Arcserve strengths:** Reliability, strong tape backup support, price-performance ratio, comprehensive backup and disaster recovery features, and high support satisfaction.
- **Arcserve trade-offs:** Some reviewers note a more complex GUI and initial setup, and licensing can become costly with additional devices or servers.

### Is Carbonite Safe or Arcserve better for small businesses?

Carbonite Safe is the better fit for small businesses, with the largest reviewer segment and strong sentiment for ease of use and affordability.

- **Carbonite Safe:** Largest segment is Small-Business, with reviewers highlighting simple setup, affordability, and peace of mind for small business data protection.
- **Arcserve:** Largest segment is Mid-Market, with reviewers noting reliability and comprehensive features, but less focus on small business needs.

### Which Online Backup platform has better integrations?

Neither Carbonite Safe nor Arcserve has reviewer-cited integrations in recent reviews, indicating parity on integrations.

- **Carbonite Safe:** No integrations mentioned in recent reviews.
- **Arcserve:** No integrations mentioned in recent reviews.

### How do Carbonite Safe and Arcserve compare on customer support?

Arcserve outperforms Carbonite Safe on Quality of Support by a material margin, with a 0.9-point higher score.

- **Carbonite Safe:** Reviewers describe support as helpful and responsive, but some mention slow resolution and inconsistent experiences.
- **Arcserve:** Reviewers consistently praise Arcserve's support team for being technically sound, quick to respond, and providing excellent assistance.

### Which is easier to implement, Carbonite Safe or Arcserve?

Carbonite Safe is rated higher for Ease of Setup, with a 0.5-point advantage over Arcserve.

- **Carbonite Safe:** Reviewers highlight easy and guided setup, with minimal technical experience required.
- **Arcserve:** Reviewers note a straightforward setup for most features, but mention a more complex initial configuration and GUI compared to simpler solutions.

Alternatives

**Arcserve Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Acronis Cyber Protect](https://images.g2crowd.com/uploads/product/hd_favicon/67ee1bd0204973ed7a53f0864b7846c7/acronis-acronis-cyber-protect.svg "Acronis Cyber Protect")

[
Acronis Cyber Protect
](/products/acronis-acronis-cyber-protect/reviews)

 ![Unitrends Backup and Recovery](https://images.g2crowd.com/uploads/product/hd_favicon/cc813d51b9ce97549eec985eb87daf74/unitrends-backup-and-recovery.svg "Unitrends Backup and Recovery")

[
Unitrends Backup and Recovery
](/products/unitrends-backup-and-recovery/reviews)

 ![Datto SIRIS](https://images.g2crowd.com/uploads/product/hd_favicon/fcb33f94f2a2359a8f7844ae12f6686d/kaseya-datto-siris.svg "Datto SIRIS")

[
Datto SIRIS
](/products/kaseya-datto-siris/reviews)

**Carbonite Safe Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![IDrive Online and SaaS Backup, Object Storage e2](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1af8301ba5fd84d81c760e65a948bd69/idrive-online-and-saas-backup-object-storage-e2.png "IDrive Online and SaaS Backup, Object Storage e2")

[
IDrive Online and SaaS...
](/products/idrive-online-and-saas-backup-object-storage-e2/reviews)

 ![NAKIVO Backup & Replication](https://images.g2crowd.com/uploads/product/hd_favicon/cccf00d10d899724ab03af954e705e90/nakivo-backup-replication.svg "NAKIVO Backup & Replication")

[
NAKIVO
](/products/nakivo-backup-replication/reviews)

## Arcserve vs Carbonite Safe

When assessing the two solutions, reviewers found them equally easy to use. However, Carbonite Safe is easier to set up and administer. While Arcserve is easier to do business with overall.

- Arcserve and Carbonite Safe both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Arcserve is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Arcserve over Carbonite Safe.