Link copied to clipboard # ArcGIS Online vs ArcGIS Pro Comparison - What are their main differences? Share [ Export ](/compare/arcgis-online/arcgis-pro/export.csv) ArcGIS OnlineArcGIS Pro[+ Add Product](#) Pricing **ArcGIS Online** No pricing available **ArcGIS Pro** No pricing available **Pricing Insights** from reviews Perceived Cost **ArcGIS Online** $$$$$ **ArcGIS Pro** $$$$$ Average Discount **ArcGIS Online** 13% **ArcGIS Pro** 13% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **ArcGIS Online** 6 months Based on 100 responses **ArcGIS Pro** 6 months Based on 100 responses Return on Investment **ArcGIS Online** 6 months Based on 100 responses **ArcGIS Pro** 6 months Based on 100 responses ![ArcGIS Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_07a308622193f886da508e9dd849b6dc/arcgis-online.png "ArcGIS Online") ![ArcGIS Pro](https://images.g2crowd.com/uploads/product/hd_favicon/d58a6d97495b7a506d6d8307a19bc6d5/arcgis-pro.svg "ArcGIS Pro") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **ArcGIS Online** Ease of Use (4) Feature Functionality (2) Expensive (1) Expensive Subscription (1) **ArcGIS Pro** User-Friendly (3) 3D Visualization (2) High Cost (2) Connectivity Issues (1) Integrations **ArcGIS Online** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_24c032ed27a51ab5494e151b719bb17c/arcgis-survey123.png "Product Avatar Image") ArcGIS Survey123 ](https://www.g2.com/products/arcgis-survey123/reviews)[ View all ](https://www.g2.com/products/arcgis-online/integrations) **ArcGIS Pro** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_46e53ec2d6eb9834ea5cc927aecd34c6/geohecras.jpg "Product Avatar Image") GeoHECRAS ](https://www.g2.com/products/geohecras/reviews)[ View all ](https://www.g2.com/products/arcgis-pro/integrations) Screenshots **ArcGIS Online** ![ArcGIS Online screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/94893/Philadelphia-Poverty.jpg) **ArcGIS Pro** No screenshot available **Ratings** from reviews Meets Requirements **ArcGIS Online** **8.7** /10 Based on 136 responses **ArcGIS Pro** **8.4** /10 Based on 140 responses Ease of Use **ArcGIS Online** **8.4** /10 Based on 136 responses **ArcGIS Pro** **7.6** /10 Based on 139 responses Ease of Setup **ArcGIS Online** **8.4** /10 Based on 59 responses **ArcGIS Pro** **8.0** /10 Based on 57 responses Ease of Admin **ArcGIS Online** **7.9** /10 Based on 57 responses **ArcGIS Pro** **8.0** /10 Based on 48 responses Quality of Support **ArcGIS Online** **8.4** /10 Based on 129 responses **ArcGIS Pro** **8.1** /10 Based on 125 responses Has the product been a good partner in doing business? **ArcGIS Online** **8.6** /10 Based on 56 responses **ArcGIS Pro** **8.3** /10 Based on 46 responses Product Direction (% positive) **ArcGIS Online** **8.8** /10 Based on 135 responses **ArcGIS Pro** **9.4** /10 Based on 128 responses **Features** ratings from reviews GIS **8.4** /10 Based on 66 responses **8.4** /10 Based on 75 responses Location Intelligence **8.8** /10 Based on 33 responses **8.4** /10 Based on 21 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 29.7% Mid-Market(51-1000 emp.) 38.3% Enterprise(\> 1000 emp.) 32.0% Small-Business(50 or fewer emp.) 29.7% Mid-Market(51-1000 emp.) 38.3% Enterprise(\> 1000 emp.) 32.0% Small-Business(50 or fewer emp.) 25.1% Mid-Market(51-1000 emp.) 38.0% Enterprise(\> 1000 emp.) 36.8% Small-Business(50 or fewer emp.) 25.1% Mid-Market(51-1000 emp.) 38.0% Enterprise(\> 1000 emp.) 36.8% **Reviewers' Industry** [![ArcGIS Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_07a308622193f886da508e9dd849b6dc/arcgis-online.png "ArcGIS Online")](https://www.g2.com/products/arcgis-online/reviews) ArcGIS Online Government Administration 20.0% Information Technology and Services 6.9% Civil Engineering 6.3% Environmental Services 5.7% Utilities 5.7% Other 55.4% [![ArcGIS Pro](https://images.g2crowd.com/uploads/product/hd_favicon/d58a6d97495b7a506d6d8307a19bc6d5/arcgis-pro.svg "ArcGIS Pro")](https://www.g2.com/products/arcgis-pro/reviews) ArcGIS Pro Government Administration 24.6% Environmental Services 11.1% Utilities 7.0% Higher Education 7.0% Civil Engineering 4.7% Other 45.6% Alternatives **ArcGIS Online Alternatives** ![CARTO](https://images.g2crowd.com/uploads/product/hd_favicon/cee17717b1b316da8feb204c2a7a8845/carto.svg "CARTO") [ CARTO ](/products/carto/reviews) ![Mapbox](https://images.g2crowd.com/uploads/product/hd_favicon/bd02626401775e68ffe83b8dd7556273/mapbox.svg "Mapbox") [ Mapbox ](/products/mapbox/reviews) ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro") [ MapInfo Pro ](/products/mapinfo-pro/reviews) ![Google Earth Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1b503776988799afd39b27ecbf029a24/google-earth-pro.png "Google Earth Pro") [ Google Earth Pro ](/products/google-earth-pro/reviews) **ArcGIS Pro Alternatives** ![MapInfo Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c279bac466618e81ea062684c2ee69a/mapinfo-pro.jpg "MapInfo Pro") [ MapInfo Pro ](/products/mapinfo-pro/reviews) ![Google Maps Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_2cbe8c25d49763e01a3f3db6bf003e92/google-maps-platform.png "Google Maps Platform") [ Google Maps Platform ](/products/google-maps-platform/reviews) ![Google Earth Pro](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1b503776988799afd39b27ecbf029a24/google-earth-pro.png "Google Earth Pro") [ Google Earth Pro ](/products/google-earth-pro/reviews) ![QGIS](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e3c229ccb96c84f6564f5681ddbe1a33/qgis.png "QGIS") [ QGIS ](/products/qgis/reviews) ## ArcGIS Online vs ArcGIS Pro FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ArcGIS Pro vs ArcGIS Online? ArcGIS Pro is a desktop GIS platform focused on advanced spatial analysis and data management, while ArcGIS Online is a cloud-based GIS solution optimized for accessibility and collaboration. | [ArcGIS Pro](https://www.g2.com/products/arcgis-pro/reviews) | [ArcGIS Online](https://www.g2.com/products/arcgis-online/reviews) | | --- | --- | | 4.3/5 (190 reviews) | 4.5/5 (190 reviews) | | Mid-Market | Mid-Market | | 8.0 | 8.4 | | 8.1 | 8.4 | | User-Friendly (3 all-time mentions) | Ease of Use (4 all-time mentions) | ### How do the pricing models of ArcGIS Pro and ArcGIS Online compare? ArcGIS Online is rated higher for value, with a stronger Price/Cost satisfaction score than ArcGIS Pro. - **ArcGIS Pro:** In recent reviews, several reviewers cite expensive licensing and high cost as trade-offs, with some noting that many features require additional paid extensions. - **ArcGIS Online:** Reviewers describe the subscription as expensive, but also highlight that the cloud-based model eliminates the need for local infrastructure and is accessible to organizations of all sizes. - **Switching reasons:** Reviewers mention moving to ArcGIS Online for its lower hardware requirements and easier access for distributed teams. ### What are the best alternatives to ArcGIS Pro and ArcGIS Online? The top 3 alternatives to ArcGIS Pro and ArcGIS Online are CARTO, MapInfo Pro, and Google Maps Platform. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ArcGIS Pro](https://www.g2.com/products/arcgis-pro/reviews) | 4.3/5 (190 reviews) | Mid-Market | Expensive licensing and extensions required | User-Friendly (3 all-time mentions) | | [ArcGIS Online](https://www.g2.com/products/arcgis-online/reviews) | 4.5/5 (190 reviews) | Mid-Market | Subscription is expensive but eliminates local infrastructure | Ease of Use (4 all-time mentions) | | [CARTO](https://www.g2.com/products/carto/reviews) | 4.5/5 (78 reviews) | Small-Business | — | — | | [MapInfo Pro](https://www.g2.com/products/mapinfo-pro/reviews) | 4.1/5 (120 reviews) | Enterprise | — | — | | [Google Maps Platform](https://www.g2.com/products/google-maps-platform/reviews) | 4.7/5 (60 reviews) | Small-Business | — | — | ### Which GIS features should I prioritize when comparing ArcGIS Pro and ArcGIS Online? Buyers should prioritize spatial analysis, ease of use, data visualization, collaboration, and integration capabilities when comparing ArcGIS Pro and ArcGIS Online. - **Spatial Analysis:** ArcGIS Pro is frequently cited for powerful tools (2 all-time mentions); ArcGIS Online is noted for feature functionality (2 all-time mentions). - **Ease of Use:** ArcGIS Pro has 2 all-time mentions; ArcGIS Online has 4 all-time mentions and an Ease of Use score of 8.4. - **Data Visualization:** ArcGIS Pro is cited for data visualization (1 all-time mention); ArcGIS Online is noted for design quality (1 all-time mention). - **Collaboration:** ArcGIS Pro is mentioned for collaboration communication (1 all-time mention); ArcGIS Online is cited for collaboration (1 all-time mention). - **Integration Capabilities:** ArcGIS Pro offers API integrations and easy integrations (1 all-time mention each); ArcGIS Online integrates with ArcGIS Pro and Field Maps per recent reviews. ### What are the pros and cons of ArcGIS Pro vs ArcGIS Online? ArcGIS Pro's headline strength is advanced spatial analysis and customization, while ArcGIS Online excels in ease of use and accessibility. - **ArcGIS Pro strengths:** User-friendly interface (3 all-time mentions), powerful tools (2), 3D visualization (2), tool variety (2), customization options (1), data visualization (1), easy integrations (1). - **ArcGIS Pro trade-offs:** High cost (2), expensive licensing (1), resource-intensive, learning curve, occasional crashes, licensing complexity. - **ArcGIS Online strengths:** Ease of use (4 all-time mentions), feature functionality (2), collaboration (1), data management (1), easy implementation (1), time-saving (1), user interface (1). - **ArcGIS Online trade-offs:** Expensive subscription (1), high system requirements (1), learning curve (1), occasional support delays, credit-based usage model. ### Is ArcGIS Pro or ArcGIS Online better for small businesses? ArcGIS Online is the better fit for small businesses, as reflected by its strong small-business segment presence and reviewer sentiment on accessibility. - **ArcGIS Pro:** Largest segment is Mid-Market; reviewers note high licensing costs and hardware requirements as barriers for small businesses. - **ArcGIS Online:** Largest segment is Mid-Market, but recent reviews highlight its accessibility, cloud-based deployment, and lower hardware requirements as advantages for small organizations. ### Which GIS platform has better integrations? ArcGIS Pro is favored for integrations, with reviewers specifically citing API integrations and easy integrations. - **ArcGIS Pro:** API integrations and easy integrations are cited in recent reviews, with 1 all-time mention each. - **ArcGIS Online:** Reviewers mention integration with ArcGIS Pro and Field Maps in recent reviews. ### How do ArcGIS Pro and ArcGIS Online compare on customer support? ArcGIS Online and ArcGIS Pro are rated at parity on Quality of Support, with scores of 8.4 and 8.1 respectively, which is below the materiality threshold. - **ArcGIS Pro:** Reviewers describe support as comprehensive, with many citing helpful documentation and training resources, though some mention licensing complexity and occasional delays. - **ArcGIS Online:** Reviewers highlight responsive support and extensive online resources, with some noting reliance on community forums and occasional delays for complex issues. ### Which is easier to implement, ArcGIS Pro or ArcGIS Online? ArcGIS Online is rated higher for Ease of Setup, with a score of 8.4 versus ArcGIS Pro's 8.0, indicating a modest advantage for ArcGIS Online. - **ArcGIS Pro:** Reviewers note a learning curve and hardware requirements, but also mention comprehensive onboarding resources and training materials. - **ArcGIS Online:** Reviewers consistently cite easy implementation, quick setup, and the advantage of not requiring local installation or high-performance hardware. ### Which product has better Spatial Analysis? ArcGIS Pro is the stronger platform for Spatial Analysis, with more frequent reviewer citations for advanced tools and customization. - **ArcGIS Pro:** Frequently cited for powerful spatial analysis tools (2 all-time mentions), advanced geoprocessing, and customization options; reviewers highlight its suitability for complex spatial queries and modeling. - **ArcGIS Online:** Noted for feature functionality (2 all-time mentions) and accessibility for basic spatial analysis, but reviewers mention limitations for advanced modeling compared to ArcGIS Pro. ## ArcGIS Online vs ArcGIS Pro When assessing the two solutions, reviewers found ArcGIS Online easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with ArcGIS Pro. - Reviewers felt that ArcGIS Online meets the needs of their business better than ArcGIS Pro. - When comparing quality of ongoing product support, reviewers felt that ArcGIS Online is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of ArcGIS Pro over ArcGIS Online.