Easy data sharing and collaboration – It allows teams to access and work on the same data from anywhere.

Web map creation – Creating interactive maps is fast and user-friendly without needing advanced GIS skills.

Integration with ArcGIS ecosystem – Seamlessly works with ArcGIS Pro, Survey123, Dashboards, and other apps.

Real-time data updates – Changes made in the field (e.g., via Survey123) are instantly reflected.

App building capabilities – Tools like Web AppBuilder and Experience Builder help create applications without heavy coding.

Cloud-based management – No need for infrastructure setup; everything is hosted and managed online. Review collected by and hosted on G2.com.

Credit consumption model – Managing and optimizing credits (for storage, analysis, and geocoding) can be challenging and sometimes costly for large projects. Review collected by and hosted on G2.com.

I like that I don't have to download the desktop version to use ArcGIS on the move. Review collected by and hosted on G2.com.

Sometimes some layers might be disabled, deleted, or removed, and it won't let me keep the version I used before to then recreate. Review collected by and hosted on G2.com.

It's seamless user interface and accurate maps Review collected by and hosted on G2.com.

It is a bit hard to learn,especially for the first timers. Review collected by and hosted on G2.com.

Now if you have an ArcGIS subscription and keep up on your credits then yes, this product is great. This product will give you access to various common ways of visualizing data and you will be able to share with the ESRI community your datasets pretty much by default. Also ESRI has a LOT OF VALUABLE DATA you can utilize to your heart's content (provided that you have the credits to make requests to pull that data) that would really be hard to find elsewhere. I like it, but ESRI needs to be knocked off their high horse still, in my opinion! Review collected by and hosted on G2.com.

Can't stand how ESRI is charging an arm and a leg nowadays! I mean, I have used arcGIS online A LOT during my career. And it's easy to sign up and integrate with your copy of arcGIS Pro. Customer support is good but they try to push their community forums on you a bit too much in my opinion. Regarding frequency of use, you'll be using it more if their credits weren't so EXPENSIVE!!! Review collected by and hosted on G2.com.

Provides a single location for data. I recommend using an experienced tech to start the process. They can provide a great resource for future issues. ESRI is a great customer resource too! I found the integration to be fairly straightforward with some help from experienced staff. We use the data every day! Review collected by and hosted on G2.com.

It is a steep learning curve without help! Review collected by and hosted on G2.com.

I like the UI, the features and the ease of implementation with our tasks. Review collected by and hosted on G2.com.

Nothing as such yet the customer support gets delayed sometimes. Review collected by and hosted on G2.com.

What I like best about ArcGIS Online is its seamless integration of mapping and analysis tools within a cloud-based platform.

The accessibility to a wide range of workflow-specific apps, global maps, and diverse datasets empowers users to efficiently create, analyze, and share spatial data.

The mobility features are particularly impressive, allowing professionals to remain productive in the field. The collaborative nature of the platform enhances teamwork, making it easy to share insights and work collectively on geospatial projects.

ArcGIS Online stands out as a comprehensive and user-friendly solution, catering to the diverse needs of those involved in mapping and data analysis. Review collected by and hosted on G2.com.

While ArcGIS Online is a robust and comprehensive platform, there are a few areas of opportunity that could enhance the user experience.

The cost of subscription plans might be a consideration for smaller businesses. Introducing more flexible pricing options or a tiered structure could make the platform more accommodating to different budget constraints.

The credit system that the platform manages seems good to me, perhaps a greater number of them could also be offered, allowing you to carry out more complex practices. Review collected by and hosted on G2.com.

ArcGIS helped me in configuring the maps in an easy manner and can add multiple layers without any programming knowledge. Review collected by and hosted on G2.com.

Pricing is higher and it is not affordable by small-sized companies. Need to build all functionalities that are present in ArcGIS server. Review collected by and hosted on G2.com.

I recently got into ArcGIS online development to show employers my knowledge in mapping technology as well as how I can easily integrate Salesforce Sales Cloud / Maps with ArcGIS online cloud services. I enjoy being able to map my data and connect my salesforce data to make better use of location services. Review collected by and hosted on G2.com.

None of note. The UI is easy to understand and navigate and the learning curve to use ArcGIS online per se is not too steep. Even without tutorial videos, I can easily click around to find out where everything is, and as my ArcGIS online instructor says, when mapping, it's easy to find useful hidden capabilities if you right-click on data points such as buildings (vectors), addresses (points), and streets (lines). Review collected by and hosted on G2.com.

With the help of ArcGIS Online, importing data is easy. It visualizes data through the creation of maps and apps, analyzes the data, and publishes maps to the cloud to free up storage space. Good for supporting fieldwork. Review collected by and hosted on G2.com.

This can easily share data, maps, and apps with the team. Data can be accessed in a web browser. Expensive too. The main thing is dependent on technical support. Hard to get a license. Review collected by and hosted on G2.com.