--- title: ArcGIS Field Maps Reviews meta_title: 'ArcGIS Field Maps Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 52 reviews by the users' company size, role or industry to find out how ArcGIS Field Maps works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 52 scale: '5' date_modified: '2026-08-04' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # ArcGIS Field Maps Reviews **Vendor:** Esri **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 52 ## About ArcGIS Field Maps ArcGIS Field Maps is a comprehensive mobile application designed to enhance field operations by integrating data-driven maps and mobile forms. It enables field workers to efficiently collect and edit data, locate assets and information, and share their real-time locations. Built on the ArcGIS platform, it ensures seamless data sharing between field and office personnel, promoting consistency and accuracy across the organization. Key Features and Functionality: - Streamlined Field Workflows: Consolidates various field tasks into a single app, replacing paper-based processes and disparate tools. Users can configure the app to match specific workflows, providing preconfigured maps and forms on mobile devices for accurate and efficient task completion. - Empowered Mobile Workforce: Offers secure, 24/7 access to organizational ArcGIS maps, ensuring field workers have the most current information. The app allows for easy asset location, data annotation, and sharing of findings, even in offline environments. - Real-Time Data Access: Enhances data accuracy by eliminating errors from manual transcription and transfer. New or updated data is automatically integrated into the ArcGIS system, making it accessible organization-wide. - Transparency in Field Activities: Provides real-time location awareness of field personnel, enabling quick adaptation to changing circumstances. Location tracking analysis verifies work details and identifies movement patterns to optimize efficiency. - Quick and Easy Deployment: Available for download from major app stores, the app supports multiple capabilities in one download. Its intuitive design allows field workers to become productive with minimal training. Primary Value and User Solutions: ArcGIS Field Maps addresses the challenges of managing field operations by providing a unified platform that enhances efficiency, accuracy, and collaboration. By integrating various field tasks into a single application, it reduces the complexity and errors associated with traditional methods. The app ensures that field workers have up-to-date information and tools, leading to improved decision-making and operational transparency. Its seamless integration with the ArcGIS platform allows organizations to maintain consistent data across all departments, bridging the gap between field and office operations. ## ArcGIS Field Maps Pros & Cons **What users like:** - Users value the **easy data management** of ArcGIS Field Maps, enhancing their field visits and data capture efficiency. (1 reviews) - Users find the **ease of use** of ArcGIS Field Maps beneficial for field visits and data capturing. (1 reviews) - Users find **easy access** to ArcGIS Field Maps essential for smooth field visits and data capturing. (1 reviews) - Users appreciate the **real-time data** syncing capabilities of ArcGIS Field Maps, enhancing efficiency during field visits. (1 reviews) **What users dislike:** - Users face **connectivity issues** due to high costs and challenges during large data transmission, impacting usability. (1 reviews) - Users find the **learning curve steep** , especially for new users navigating data transmission and connectivity challenges. (1 reviews) - Users find the **high subscription cost** challenging, especially for newcomers, complicating their overall experience with ArcGIS Field Maps. (1 reviews) ## ArcGIS Field Maps Reviews ### 1. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2018 **What do you like best about ArcGIS Field Maps?** The best part is collecting semi-permanent attributes at the swipe and touch of a finger. **What do you dislike about ArcGIS Field Maps?** Would like to see some interface improvements. Seems like there are apps out there that are easier to use. **What problems is ArcGIS Field Maps solving and how is that benefiting you?** Digital as-builting. ### 2. Great, Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2018 **What do you like best about ArcGIS Field Maps?** Ease of use, location precision, can download map to work offline **What do you dislike about ArcGIS Field Maps?** Sometimes map links to other people's in the same organization with a similar name **Recommendations to others considering ArcGIS Field Maps:** Great product! **What problems is ArcGIS Field Maps solving and how is that benefiting you?** I will be using this to build data for a startup focusing on consumer behavior ## ArcGIS Field Maps Discussions - [What is ArcGIS Field Maps used for?](https://www.g2.com/discussions/what-is-arcgis-field-maps-used-for) - 1 upvote - [View ArcGIS Field Maps pricing details and edition comparison](https://www.g2.com/products/arcgis-field-maps/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+08%3A54%3A15+-0500&secure%5Bsession_id%5D=84215e64-4d1a-4111-8933-93de0ef39ef6&secure%5Btoken%5D=4bd02826da144a4f0af2a8f844b1d7cd26cc1c43a3ef8626f92ab58440f105e8&format=llm_user) ## ArcGIS Field Maps Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions ## Top ArcGIS Field Maps Alternatives - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) - 4.5/5.0 (451 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,114 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (950 reviews)