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# ArcGIS Field Maps vs ArcGIS Workforce Comparison - What are their main differences?

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ArcGIS Field MapsArcGIS Workforce[+ Add Product](#)

Reviews

**ArcGIS Field Maps** [

4.3/5(52)

](https://www.g2.com/products/arcgis-field-maps/reviews#reviews)

**ArcGIS Workforce** [

4.5/5(10)

](https://www.g2.com/products/arcgis-workforce/reviews#reviews)

Pricing

**ArcGIS Field Maps**
No pricing available

**ArcGIS Workforce**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**ArcGIS Field Maps**
4 months

Based on 8 responses

**ArcGIS Workforce**
Not enough reviews yet

Return on Investment

**ArcGIS Field Maps**
Not enough reviews yet

**ArcGIS Workforce**
Not enough reviews yet

Perceived Cost

**ArcGIS Field Maps**
$$$$$

**ArcGIS Workforce**
Not enough reviews yet

Average Discount

**ArcGIS Field Maps**
Not enough reviews yet

**ArcGIS Workforce**
Not enough reviews yet

 ![ArcGIS Field Maps](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3ed6207049265e5677b5561834753c77/arcgis-field-maps.jpeg "ArcGIS Field Maps")

 ![ArcGIS Workforce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_889aac47647515edc4fbe5c43c0b6c27/arcgis-workforce.jpg "ArcGIS Workforce")

G2 offers free advice on this comparison.

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Pros & Cons

**ArcGIS Field Maps**
[
Data Management (1)
](https://www.g2.com/products/arcgis-field-maps/reviews?filters%5Bsentiment_snippet%5D=1086708&qs=pros-and-cons#reviews)[
Ease of Use (1)
](https://www.g2.com/products/arcgis-field-maps/reviews?filters%5Bsentiment_snippet%5D=1938116&qs=pros-and-cons#reviews)[
Connectivity Issues (1)
](https://www.g2.com/products/arcgis-field-maps/reviews?filters%5Bsentiment_snippet%5D=1086607&qs=pros-and-cons#reviews)[
Learning Curve (1)
](https://www.g2.com/products/arcgis-field-maps/reviews?filters%5Bsentiment_snippet%5D=1086658&qs=pros-and-cons#reviews)

**ArcGIS Workforce**
Not enough data

Ratings

Meets Requirements

**ArcGIS Field Maps**

8.4

8.437

**ArcGIS Workforce**

8.2

8.210

Ease of Use

**ArcGIS Field Maps**

8.5

8.538

**ArcGIS Workforce**

9.0

9.010

Ease of Setup

**ArcGIS Field Maps**

7.6

7.624

**ArcGIS Workforce**

8.7

8.75

Ease of Admin

**ArcGIS Field Maps**

7.4

7.424

**ArcGIS Workforce**

8.3

8.35

Quality of Support

**ArcGIS Field Maps**

7.5

7.531

**ArcGIS Workforce**

8.5

8.59

Has the product been a good partner in doing business?

**ArcGIS Field Maps**

8.0

8.021

**ArcGIS Workforce**

8.3

8.35

Product Direction (% positive)

**ArcGIS Field Maps**

8.1

8.136

**ArcGIS Workforce**

10.0

10.010

Features

Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);)

Not enough data

8.6

5

Generative AI

AI Text Summarization

Not enough data

Not enough data

AI Image-to-Text

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Before the Job

Calendar

Not enough data

8.7(won by default)

5

Dispatch

Not enough data

9.0(won by default)

5

Roles

Not enough data

8.0(won by default)

5

Booking

Not enough data

8.7(won by default)

5

On the Job

Location

Not enough data

8.7(won by default)

5

Employee Communication

Not enough data

8.7(won by default)

5

Behavior Monitoring

Not enough data

8.7(won by default)

5

Client Notifications

Not enough data

7.7(won by default)

5

Field Sales

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Payment Collection in the Field

Not enough data

Not enough data

After the Job

Reports

Not enough data

9.3(won by default)

5

Analytics

Not enough data

8.7(won by default)

5

Billing & Invoicing

Not enough data

8.7(won by default)

5

CRM Integrations

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

QuickBooks Integration

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Agentic AI - Field Service Management

Autonomous Task Execution

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Work Order Management

Not enough data

Not enough data

Checklists

Not enough data

Not enough data

Maintenance Scheduling

Not enough data

Not enough data

Parts Management

Not enough data

Not enough data

Service History

Not enough data

Not enough data

Residential Properties

Not enough data

Not enough data

Vendor Management

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Asset Tracking

Not enough data

Not enough data

Technician Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Preventive Maintenance

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Commercial Properties

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Historical Reporting

Not enough data

Not enough data

Contract/License Management

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Facility Scheduling

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Inspection Management

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Predictive Maintenance

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Documentation Management

Not enough data

Not enough data

File Storage

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Resource Allocation

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Quotes/Estimates

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Online Time Clock

Not enough data

Not enough data

Workforce Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Productivity Analysis

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Price and Cost Calculations

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Equipment Tracking

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Time Tracking

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Electronic Payments

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Inventory Control

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Driver ETA

Not enough data

Not enough data

Job Tracking

Not enough data

Not enough data

Automated Scheduling

Not enough data

Not enough data

Customer Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Work Order Creation

Not enough data

Not enough data

Equipment Maintenance

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Recurring Appointments

Not enough data

Not enough data

Contractor Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Show 1 feature category with incomplete data

GIS[Hide 40 FeaturesShow 40 Features](javascript:void(0);)

Not enough data

Not enough data

Data Management

Data Capture

Not enough data

Not enough data

Data Storage

Not enough data

Not enough data

Data Manipulation

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Map Creation

Geocoding

Not enough data

Not enough data

Buffer Zone Query

Not enough data

Not enough data

Overlaying

Not enough data

Not enough data

Publishing

Not enough data

Not enough data

Analysis

Spatial Analysis

Not enough data

Not enough data

Reporting 

Not enough data

Not enough data

Real-Time Streaming 

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Color Codes/Icons

Not enough data

Not enough data

Map Creation

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Internet Mapping

Not enough data

Not enough data

API

Not enough data

Not enough data

Map Sharing

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Interoperability

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Image Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Labeling

Not enough data

Not enough data

Data Collection

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Census Data Integration

Not enough data

Not enough data

3D Imaging

Not enough data

Not enough data

Data Mapping

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![ArcGIS Field Maps](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3ed6207049265e5677b5561834753c77/arcgis-field-maps.jpeg "ArcGIS Field Maps")](https://www.g2.com/products/arcgis-field-maps/reviews)

ArcGIS Field Maps

Small-Business(50 or fewer emp.)

31.9%

Mid-Market(51-1000 emp.)

53.2%

Enterprise(\> 1000 emp.)

14.9%

[![ArcGIS Workforce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_889aac47647515edc4fbe5c43c0b6c27/arcgis-workforce.jpg "ArcGIS Workforce")](https://www.g2.com/products/arcgis-workforce/reviews)

ArcGIS Workforce

Small-Business(50 or fewer emp.)

80.0%

Mid-Market(51-1000 emp.)

20.0%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

31.9%

80.0%

Mid-Market

(51-1000 emp.)

53.2%

20.0%

Enterprise

(\> 1000 emp.)

14.9%

0%

Reviewers' Industry

[![ArcGIS Field Maps](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3ed6207049265e5677b5561834753c77/arcgis-field-maps.jpeg "ArcGIS Field Maps")](https://www.g2.com/products/arcgis-field-maps/reviews)
ArcGIS Field Maps

Utilities

19.1%

Government Administration

14.9%

Environmental Services

12.8%

Non-Profit Organization Management

8.5%

Research

6.4%

Other

38.3%

[![ArcGIS Workforce](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_889aac47647515edc4fbe5c43c0b6c27/arcgis-workforce.jpg "ArcGIS Workforce")](https://www.g2.com/products/arcgis-workforce/reviews)
ArcGIS Workforce

Oil & Energy

20.0%

Computer Software

20.0%

Civil Engineering

20.0%

Research

10.0%

Management Consulting

10.0%

Other

20.0%

Alternatives

**ArcGIS Field Maps Alternatives**

 ![Bluebeam](https://images.g2crowd.com/uploads/product/hd_favicon/09f64bd23869f31e798e0c10b95d8a98/bluebeam.svg "Bluebeam")

[
Bluebeam
](/products/bluebeam/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![Verizon Connect](https://images.g2crowd.com/uploads/product/hd_favicon/89ef68a63ead4eb7fc8885260af3ef56/verizon-connect.svg "Verizon Connect")

[
Verizon Connect
](/products/verizon-connect/reviews)

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

[
NetSuite
](/products/oracle-netsuite/reviews)

**ArcGIS Workforce Alternatives**

 ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")

[
ServiceTitan
](/products/servicetitan/reviews)

 ![Salesforce Field Service and Operations](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Salesforce Field Service and Operations")

[
Salesforce Field Service...
](/products/agentforce-field-service-formerly-salesforce-field-service/reviews)

 ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform")

[
Jotform
](/products/jotform/reviews)

 ![NetSuite](https://images.g2crowd.com/uploads/product/hd_favicon/4b02508eaf1eed7c1c991b5f0ce3fab7/oracle-netsuite.svg "NetSuite")

[
NetSuite
](/products/oracle-netsuite/reviews)

## ArcGIS Field Maps vs ArcGIS Workforce

When assessing the two solutions, reviewers found ArcGIS Workforce easier to use, set up, and administer. Reviewers also preferred doing business with ArcGIS Workforce overall.

- Reviewers felt that ArcGIS Field Maps meets the needs of their business better than ArcGIS Workforce.
- When comparing quality of ongoing product support, reviewers felt that ArcGIS Workforce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ArcGIS Workforce over ArcGIS Field Maps.