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Compare ArcGIS Field Maps and ArcGIS Workforce 
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At a Glance
Market Segments
Mid-Market (53.2% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ArcGIS Field Maps
Star Rating
(52)4.3 out of 5
Market Segments
Mid-Market (53.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ArcGIS Field MapsArcGIS Workforce
Star Rating
(10)4.5 out of 5
Market Segments
Small-Business (80.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ArcGIS WorkforceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ArcGIS Workforce excels in its dispatching capabilities, with a score of 9.0, allowing for efficient job assignment and real-time updates, while ArcGIS Field Maps, although strong in other areas, has a lower score of 7.7 for client notifications, indicating potential gaps in communication during field operations.
- Reviewers mention that the ease of setup for ArcGIS Workforce is rated at 8.7, making it user-friendly for new users, whereas ArcGIS Field Maps has a lower score of 7.6, suggesting that users may face challenges during initial configuration.
- G2 users highlight that ArcGIS Workforce provides superior reporting features with a score of 9.3, which allows for comprehensive post-job analysis, while ArcGIS Field Maps, despite its strengths, does not match this level of reporting capability.
- Users on G2 indicate that ArcGIS Workforce has a higher rating for employee communication at 8.7, facilitating better collaboration among team members, compared to ArcGIS Field Maps, which also scores 8.7 but lacks some advanced features that enhance communication.
- Reviewers say that ArcGIS Workforce shines in product direction with a perfect score of 10.0, reflecting strong confidence in the product's future development, while ArcGIS Field Maps has a score of 8.1, indicating some uncertainty among users regarding its long-term roadmap.
- Users report that ArcGIS Workforce's data visualization capabilities are rated at 6.7, which is a significant area of concern, while ArcGIS Field Maps does not have a comparable score, suggesting that users may find it lacking in visual data representation features.
Pricing
Entry-Level Pricing
ArcGIS Field Maps
No pricing availableArcGIS Workforce
No pricing availableFree Trial
ArcGIS Field Maps
No trial information availableArcGIS Workforce
No trial information availableRatings
Meets Requirements
8.4
37
8.2
10
Ease of Use
8.5
38
9.0
10
Ease of Setup
7.6
24
8.7
5
Ease of Admin
7.4
24
8.3
5
Quality of Support
7.5
31
8.5
9
Has the product been a good partner in doing business?
8.0
21
8.3
5
Product Direction (% positive)
8.1
36
10.0
10
Features by Category
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Map Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
8.7
5
On the Job
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
Not enough data
After the Job
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ArcGIS Field Maps and ArcGIS Workforce are categorized as Field Service Management
Reviews
Reviewers' Company Size
ArcGIS Field Maps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ArcGIS Workforce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
19.1%
Government Administration
14.9%
Environmental Services
12.8%
Non-Profit Organization Management
8.5%
Research
6.4%
Other
38.3%
Oil & Energy
20.0%
Computer Software
20.0%
Civil Engineering
20.0%
Research
10.0%
Management Consulting
10.0%
Other
20.0%
Alternatives
Discussions
ArcGIS Field Maps has no discussions with answers
ArcGIS Workforce has no discussions with answers
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