--- title: Arbortext Editor Reviews meta_title: 'Arbortext Editor Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how Arbortext Editor works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 26 scale: '5' date_modified: '2026-06-24' parent_category: name: CAD & PLM url: https://www.g2.com/categories/cad-plm --- # Arbortext Editor Reviews **Vendor:** PTC **Category:** [Product Data Management (PDM) Software](https://www.g2.com/categories/product-data-management-pdm) **Average Rating:** 4.1/5.0 **Total Reviews:** 26 ## About Arbortext Editor The Arbortext solution streamlines the way organizations create, manage, and deliver technical publications & service information. Arbortext connects the writers and illustrators who create product content, engineers and product managers who define products, and the service operations network who execute work. As a result, companies increase productivity, lower costs, and guarantee high quality service outcomes. ## Arbortext Editor Pros & Cons **What users dislike:** - Users feel the **cost** of Arbortext Editor is high, impacting overall accessibility and value for smaller teams. (1 reviews) - Users find **limited customization** options in Arbortext Editor frustrating, impacting their workflow and preferences. (1 reviews) - Users find the **user interface lacking** in some cases, complicating their experience with Arbortext Editor. (1 reviews) ## Arbortext Editor Reviews ### 1. A tool even a school kid can use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Arbortext Editor?** 1. XML-Based Authoring 2. Automation 3. Multi-Channel Delivery 4. Advanced Layout Capabilities **What do you dislike about Arbortext Editor?** 1. Cost 2. Customization 3. User Interface in some use case **What problems is Arbortext Editor solving and how is that benefiting you?** Creating, editing, publishing, and managing XML content. ### 2. Easy XML writing **Rating:** 4.0/5.0 stars **Reviewed by:** Nagashree M. | Technical Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Arbortext Editor?** Easier access to multiple PTC softwares like Isodraw, Creoparametric, and very nice syncing between CMS like windchill and offline workspaces. The element tagging is easier than other softwares. **What do you dislike about Arbortext Editor?** The compatibility is not good as expected with other softwares like Adobe. Also the syncing is not great even with Trillion docs or Google workspace. UI can be more user friendly. **What problems is Arbortext Editor solving and how is that benefiting you?** It solves the issue of typing the elemental tags and tags from DTD. It helps the beginners not to go with by-hearting each tag and typing it each time. Instead, we can simply select from the listed elements, which saves a lot of time. ### 3. Ideal document creator for user manuals **Rating:** 4.0/5.0 stars **Reviewed by:** Mayur S. | Senior Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2022 **What do you like best about Arbortext Editor?** I like the capability of Arbortext to handle a large number of documents together. Creating DITA Maps and modules with the Arbortext editor is an easy task compared to other DITA-based authoring tools like TIM Infomanager, Framemaker, etc. **What do you dislike about Arbortext Editor?** There is not much that I dislike except the user interface. There is a scope to improve the user interface of Arbortext Editor. Also, there are some instances where Arbortext Editor was stopped responding. It mainly happens while checking in or checking out large DITA Maps. **Recommendations to others considering Arbortext Editor:** If you want to use a DITA-based XML Authoring tool, then PTC Arbortext is a good option to consider. **What problems is Arbortext Editor solving and how is that benefiting you?** We were using Arbortext Editor for parts catalog manual creation. A parts catalog is a brochure with spare part information and illustration of mentioned parts. Service advisors can later refer to these documents to suggest accurate part replacements for machines. ### 4. Useful, but bad ui **Rating:** 3.0/5.0 stars **Reviewed by:** Vishnu H. | Senior Technical Writer, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2022 **What do you like best about Arbortext Editor?** It is a good tool for starters in DITA and structured documentation.very straight in to work. DTD creation is also simpler. Connectivity to PTC tools like Isodraw and creo is good **What do you dislike about Arbortext Editor?** Very soft UI, not enough access to multiple options are lesser. Accessibility to CMS other than PTC is very bad. Customization of DTR is limited in HTML outputs. **What problems is Arbortext Editor solving and how is that benefiting you?** It was earlier a tough job to write xml documentation in note++, Arbortext made it easier to use tags and multiple views of source documentations are helpful in many ways. ### 5. It is much helpful in formatting a document easily. **Rating:** 4.5/5.0 stars **Reviewed by:** JAGANATH N. | Associate Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2020 **What do you like best about Arbortext Editor?** Arbortext Editor, very helpful in organized documentation. **What do you dislike about Arbortext Editor?** Arbortext IsoDraw could have been more user friendly. **Recommendations to others considering Arbortext Editor:** Very good authoring toll and good illustration tool. **What problems is Arbortext Editor solving and how is that benefiting you?** Generating hotspots are the key feature which is too much helpful. Organised technical document. ### 6. Very easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Arbortext Editor?** Doesn't require too much training - easy to pick up for new hires. Has never crashed or lost a file. **What do you dislike about Arbortext Editor?** No real problems besides if you have two monitors of different resolutions, it won't go between monitors easily. **Recommendations to others considering Arbortext Editor:** Use it - intuitive design and easy to train. **What problems is Arbortext Editor solving and how is that benefiting you?** I was able to have a short training time without a lot of back and forth because it's so easy to use. ### 7. User friendly tool with advance features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Arbortext Editor?** It is a cloud-based publishing tool which allows you to work with files in various graphical and textual formats to plan, create, manage and publish technical information in easier and precise manner. It supports more than 25 languages along with right-to-left functionality for other countries. It is inexpensive easy to use which improves productivity. It automates authoring and publishing processes for technical documentation. **What do you dislike about Arbortext Editor?** It has few limitations while copying and pasting from other applications. **What problems is Arbortext Editor solving and how is that benefiting you?** The Arbortext came with mostly automated features. Therefore, it automatically generates content such as repeating titles, bullets and cross-references. It can also automatically format lists and indexes. ### 8. Excellent tool for structured authoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Arbortext Editor?** I liked the way we can organize huge content with the help of Arbortext editor. It has numerous features such as the ability to reuse content, conditional processing, linking topics, etc. Arbortext Editor is the best tool to implement structure authoring with DITA concepts. **What do you dislike about Arbortext Editor?** I think the biggest challenge is to handle a large number of files in a single project. It becomes very slow. **What problems is Arbortext Editor solving and how is that benefiting you?** I am creating a single-source content management system for product documentation. Also, Arbortext helps adhere to the DITA concepts. Acrolynx feature helps to maintain consistency in the documentation set. ### 9. User friendly authoring tool with power features **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Arbortext Editor?** It's interface and the various view it has that makes it efficient for an author to use it. **What do you dislike about Arbortext Editor?** It's old school skin. It can be flashy and vibrant so that working on it becomes fun too. **What problems is Arbortext Editor solving and how is that benefiting you?** Single-sourcing. While we had to transition to DITA, we were very worried about the learning curve as well as the output as we knew very little about Arbortext. Timely help from the support team and also the available help documents made it possible for us to ramp up on the authoring tool very efficiently. It was as good learning. ### 10. Managing Content **Rating:** 4.0/5.0 stars **Reviewed by:** Khurshid A. | Lead - Documentation, Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2020 **What do you like best about Arbortext Editor?** Content can be easily customized and managed for publishing. **What do you dislike about Arbortext Editor?** Editing on faster pace. While editing, the options should facilitate faster way to make the changes. **Recommendations to others considering Arbortext Editor:** A good text editor that helps to manage content for multiple platforms. This helps in reducing cost on documentation. **What problems is Arbortext Editor solving and how is that benefiting you?** Customize the content for publishing on multiple platforms. ### 11. Happy to recommend **Rating:** 3.5/5.0 stars **Reviewed by:** Pathuri B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Arbortext Editor?** Xml tagging, structured writing, and output generation **What do you dislike about Arbortext Editor?** It takes some time to publish. Depends on amount of content. **Recommendations to others considering Arbortext Editor:** It is recommended because of its xml tagging, editing time saving, stable for big content and excellent output. Also, it is easy for installation and cloud upload too. **What problems is Arbortext Editor solving and how is that benefiting you?** Ease of work, saves editing time output helps. ### 12. More than 15 years experience using Arbortext Editor, Styler and Architect **Rating:** 4.0/5.0 stars **Reviewed by:** Jacob Boby Samuel, P. | Senior Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2020 **What do you like best about Arbortext Editor?** Structure, style and content is truly independent. Once structure and style is defined, the focus can be purely on content creation. **What do you dislike about Arbortext Editor?** Guide or help document could be better (specifically: customization documentation) **Recommendations to others considering Arbortext Editor:** Use Arbortext to increase Productivity, improve quality and reduce complexity. **What problems is Arbortext Editor solving and how is that benefiting you?** We are using PTC Arbortext for Dynamic Publishing. ### 13. quite easy to operate in compared to other **Rating:** 3.0/5.0 stars **Reviewed by:** Shiv Kumar G. | Technical Author and Illustrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2020 **What do you like best about Arbortext Editor?** good interface and easy to understand for beginner. **What do you dislike about Arbortext Editor?** It becomes very slow while handling large file. **What problems is Arbortext Editor solving and how is that benefiting you?** Format standardization among colleagues in terms of work instructions development. With this less flexible format there are less problems at integration phase. ### 14. It's nice tool to make our documentation faster and easiest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Arbortext Editor?** -Best thinks about PCT Arbortext is that we and easily customise out document template format i.t style sheet. -Easy to write our documentation like Microsoft document . -List standard format available. **What do you dislike about Arbortext Editor?** No easily help available. Most of the people don't know even some ptc employee as well **Recommendations to others considering Arbortext Editor:** I good to prepare our documentation with PTC Arbortext **What problems is Arbortext Editor solving and how is that benefiting you?** when i was preparing machine documentation that time we use same style sheet for multiple documents. Also it's maintains our correction as well. ### 15. Use of PTC Arbotext for writing the manuals for aerospace industry **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep V. | Technical Data Writer-III, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about Arbortext Editor?** Easy to use tags for writing and already defined tags which can be used at particular place. **What do you dislike about Arbortext Editor?** Sometime not able to change tag attributes when Arbortext rule is on. **What problems is Arbortext Editor solving and how is that benefiting you?** Creating uniform manuals and standard for writing. ### 16. User Friendly Authoring Tool for creatikn different maintenance manulas. **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharthan T. | Technical Author, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2020 **What do you like best about Arbortext Editor?** Its very User friendly tool I have ever seen. **What do you dislike about Arbortext Editor?** Nothing to say it as dislike,if PTC can provide any informations about shortcuts,will be more helpful. **What problems is Arbortext Editor solving and how is that benefiting you?** I am using it for authoring of AMM ,ASRP manuals. ### 17. I had a great experience creating content. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **What do you like best about Arbortext Editor?** Spellchecker is automatic and pressing enter to view possible element attributes is useful. **What do you dislike about Arbortext Editor?** I don’t like that chapters with overviews need to have sections. Any errors made with tags can cause inconvenient glitches in our documents within our content management system. **Recommendations to others considering Arbortext Editor:** Carefully add tags. **What problems is Arbortext Editor solving and how is that benefiting you?** It allows me to develop content that can be translated to 40+ different languages and rendered to different outputs for the high-tech industry. ### 18. User friendly tool. Thanks to PTC. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Arbortext Editor?** I am using PTC Arbortext, which is best software for Technical Illustration. **What do you dislike about Arbortext Editor?** There is nothing to dislike in those tools. **Recommendations to others considering Arbortext Editor:** Completely okay with PTC Community **What problems is Arbortext Editor solving and how is that benefiting you?** There is one problem that i have faced is large size 3D files in the would take much time to open. The benefit i have realized is that ease of creating Technical Illustration. ### 19. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about Arbortext Editor?** This tool was so handy and helpful for creation of documents. The main advantage of this tool used in XML, SGML, STYLE SHEET creations. **What do you dislike about Arbortext Editor?** This not contain more info in HELP. Too costly. **Recommendations to others considering Arbortext Editor:** Its more easy and efficient to handle with. **What problems is Arbortext Editor solving and how is that benefiting you?** We used to solve the problem in creating documentation. ### 20. Arbortext is probably the best XML editor out there. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Military | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about Arbortext Editor?** The ease of utilization. DTDs can be implemented rather easily and help the user generate the needed documentation. **What do you dislike about Arbortext Editor?** Minor things such as table formats sometimes are not good. There also some "tricks" you may have to figure out just to get a document to work. **What problems is Arbortext Editor solving and how is that benefiting you?** None that come to mind. ### 21. My Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2020 **What do you like best about Arbortext Editor?** Automatically adjust the page layout and format. **What do you dislike about Arbortext Editor?** For trail version, we need to get a License key from PTC **Recommendations to others considering Arbortext Editor:** Good and User friendly **What problems is Arbortext Editor solving and how is that benefiting you?** Format Page Layout User friendly ### 22. An okay software with room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2018 **What do you like best about Arbortext Editor?** I like the ease of learning how to use the tagging. I also like the print and publish capabilities, as well as the ease of sharing a file among other users. **What do you dislike about Arbortext Editor?** There are features missing from AT that other software programs such as Microsoft Word have. For example, there is no easy way to change heading levels like there is in Word, and help tools are more difficult to navigate than other programs’. Finally, AT does not work well over a WiFi connection, which as a telecommuter, makes my work more difficult. **What problems is Arbortext Editor solving and how is that benefiting you?** It is easier to use for our writing needs then Word, especially in the formatting department. ### 23. Complex but powerful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2018 **What do you like best about Arbortext Editor?** This tag-text editor allows users to edit text on specific slots and within an specific format. Great level of standarization on format aspects. **What do you dislike about Arbortext Editor?** At the beginning is complex to use and requires quite an extensive training. **Recommendations to others considering Arbortext Editor:** Multiple DTDs allow companies or departments to create different text formats which can later on be delivered to employees. This way, all the coworkers will be on the same page. **What problems is Arbortext Editor solving and how is that benefiting you?** Format standardization among colleagues in terms of work instructions developement. With this less flexible format there are less problems at integration phase. ### 24. An Alternative XML / Content Management Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Benjamin Y. | Project Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2016 **What do you like best about Arbortext Editor?** The ability to work on an XML file and add specific content to it. For example, in my workplace, I was able to copy and paste company manual content into specific XML tags in the editor from Microsoft Word seamlessly. **What do you dislike about Arbortext Editor?** The ability to completely edit the XML file is lacking in this software. For example, the tags must be preset prior to adding all of the content when using this software application. **Recommendations to others considering Arbortext Editor:** If your company has implemented this software, it does the job (but some things are limited in editing, such as the XML tags). It does have help and customer support (but wish that my company would upgrade to either the latest version of Arbortext or try another alternative, such as XMetal). **What problems is Arbortext Editor solving and how is that benefiting you?** Ensuring that all company content is present in the appropriate manuals (and that management is completely satisfied with all of the content that is written in the manuals prior to distribution). ### 25. PLM Expert **Rating:** 4.0/5.0 stars **Reviewed by:** Arvind K. | PLM Consultant (Windchill) Senior Software Engineer, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2015 **What do you like best about Arbortext Editor?** The pdf publishing and the style modification techniques **What do you dislike about Arbortext Editor?** The export and the import features in the arbortext **What problems is Arbortext Editor solving and how is that benefiting you?** this helps me prepare the manuals for my serviceable parts and helps me also create manuals for the car my client makes. ### 26. Sales manager **Rating:** 5.0/5.0 stars **Reviewed by:** Tim L. | Faculty, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2015 **What do you like best about Arbortext Editor?** Easy to work with but installation was difficult at times. **What do you dislike about Arbortext Editor?** Very few people seem to know to manage the environment issues. **Recommendations to others considering Arbortext Editor:** Plan on long instal **What problems is Arbortext Editor solving and how is that benefiting you?** Product documentatiin - [View Arbortext Editor pricing details and edition comparison](https://www.g2.com/products/arbortext-editor/reviews?open_modal_url=%2Fpt%2Fproducts%2Farbortext-editor%2Fwishlists%3Fhost_path%3D%252Fproducts%252Farbortext-editor%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-25+00%3A04%3A26+-0500&secure%5Bsession_id%5D=3985ff93-25ba-443e-9fb0-a08f6cc61552&secure%5Btoken%5D=14722a1b04c3181866b8fdabc253fe710aea9b7ac28ee17761c316b447a35716&format=llm_user) ## Arbortext Editor Features **Coding** - Syntax highlighting - Autocompletion - Find and replace - Code folding **Metadata** - Repository - Taxonomy - Types **Editing** - Collaborative editing - Language Support - Selection Methods **Data Management** - Version Control - Alignment - Workflows - Lifecycle **Functionality** - Extensibility - Cross-platform support - Plugins and integrations - Security **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Landing Page Builders** - Cross-system Integration ## Top Arbortext Editor Alternatives - [Teamcenter](https://www.g2.com/products/teamcenter/reviews) - 4.3/5.0 (1,116 reviews) - [UltraEdit](https://www.g2.com/products/ultraedit/reviews) - 4.7/5.0 (1,103 reviews) - [Notepad++](https://www.g2.com/products/notepad/reviews) - 4.6/5.0 (2,412 reviews)