--- title: Appointments Reviews meta_title: 'Appointments Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Appointments works for a business like yours. date_modified: '2026-09-22' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Appointments Reviews **Vendor:** Appointments **Category:** [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling) ## About Appointments Appointments is an online scheduling and payment platform designed to streamline appointment management for service professionals and teams. It offers a comprehensive suite of features that facilitate seamless booking experiences, ensuring both clients and service providers benefit from efficient and organized scheduling processes. One of the core functionalities of Appointments is its integrated online booking system. Service providers can create customizable booking pages that reflect their available hours and services offered. Clients can access these pages without the need to create an account, select their desired service, choose a suitable time slot, and confirm their appointment. This user-friendly approach reduces the back-and-forth communication typically associated with scheduling, allowing clients to book appointments at their convenience. To enhance commitment and reduce no-shows, Appointments incorporates an upfront payment system. Clients are required to pay for their sessions at the time of booking through Stripe, a secure payment processing service. This ensures that appointments are confirmed only after payment is received, providing financial security for service providers and fostering a sense of commitment from clients. For professionals who offer recurring services, such as weekly or biweekly sessions, Appointments offers a recurring appointment feature. Service providers can set up a series of appointments with a client, and the system will automatically schedule these sessions at the specified intervals. Additionally, the platform generates a single payment link that covers all sessions within a given period, simplifying the billing process for both parties. Appointments also includes automatic email reminders to keep clients informed about their upcoming sessions. These reminders are sent in multiple phases leading up to the appointment, allowing clients to confirm or cancel with a single click. This proactive communication helps minimize last-minute cancellations and ensures that both clients and service providers are well-prepared for each session. For professionals who conduct online sessions, Appointments integrates seamlessly with Google Meet. Upon booking, the system automatically generates a Google Meet link and includes it in the confirmation email sent to the client. This integration ensures that virtual appointments are easily accessible and eliminates the need for manual link sharing. Client management is another key aspect of Appointments. Service providers can maintain comprehensive client profiles, including contact information, appointment history, and payment records. The platform also supports easy import of existing client data via CSV files, making the transition to Appointments smooth for those migrating from other systems. To accommodate the diverse needs of service providers, Appointments offers customizable service creation. Professionals can define their services, set specific durations, and assign individual pricing. This flexibility allows the platform to cater to a wide range of industries, from personal trainers and therapists to tutors and beauty professionals. In summary, Appointments is a robust scheduling and payment platform that simplifies the appointment process for service professionals and their clients. By combining features such as online booking, upfront payments, recurring appointments, automatic reminders, and integrated video conferencing, Appointments enhances operational efficiency and improves the overall client experience. - [View Appointments pricing details and edition comparison](https://www.g2.com/products/appointments-appointments/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+07%3A41%3A02+-0500&secure%5Bsession_id%5D=7c9d93dc-318a-455a-afa3-a3ff2f3569c2&secure%5Btoken%5D=d83e22a00af300555131e2faa4ce5a66c47bf0b9f5a04fe74eedebffabf0645b&format=llm_user) ## Appointments Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications - Recurring Appointments - Automated Scheduling - Group Scheduling **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **Personalization** - Branding - Links **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - Generative AI **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Access Controls/Permissions - Customizable Forms - Customizable Templates - Availability Management - Wait List Management - Mobile Access - Client Portal - Data Import/Export - Appointment Management - Email Marketing - Client Management - Employee Management - Client Database - Online Booking - Reporting & Statistics - SMS Messaging - Credit Card Processing - API - Multi-Location - Email Management - Customer History - Calendar Management - AI Copilot - Activity Dashboard ## Top Appointments Alternatives - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 4.6/5.0 (5,548 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,306 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,572 reviews)