Appenate (formerly Forms On Fire) Features
Execution (6)
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Sampling
Identify and track material samples for inspection or re-inspection.
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Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
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Data Capture
Capture inspection data including photos and video, both online and offline.
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Reports
Generate inspection reports using the information gathered during the inspection.
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Ad-hoc Tasks
Allow users to create ad-hoc or unplanned inspection tasks.
Real-Time Data
Receive data and information in real time
Additional Functionality (198)
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Mobile Access
Access software remotely via mobile devices
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Reporting
Active reporting of data and metrics
Customizable Forms
Customize contracts and forms to collect specific information
API
Application programming interface that allows for integration with other systems/databases
Dispatch Management
Manage sending personnel and resources to a site as needed
Workflow Management
Create, design and manage workflows for repetitive tasks
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Report Templates
Sample of reports that could be customized as needed or used as is
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Equipment Tracking
Track the location of specific equipment at all times
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Subcontractor Management
Track information, qualifications, and contact details of subcontractors
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Failed Inspection Tracking
Track and store information regarding failed inspections
Document Management
Store, manage, and track all electronic documents in a centralized location
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Updates
Receive system updates as soon as any changes are made
Task Management
Create, manage and track all task activities and progression
Data Import/Export
Import and export data to and from software applications
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Inventory Control
Monitor product stock levels
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Risk Assessment
Initiate collection and analysis of known risks
Electronic Signature
Digitally sign online documents
Incident Management
Manage and track all disruptions and incidents
Code Enforcement
Ensure all properties are adhering to government and legal codes
Forms Management
Store, manage and track all forms in a centralized location
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Checklists
An itemized to do list that can be edited as tasks are completed
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Parts Management
Track parts inventory levels and manage re-stocking
Service History
Track work performed and resources used for past customers, sites, or assets
Residential Properties
For residential properties
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Customizable Forms
Customize contracts and forms to collect specific information
Purchase Order Management
Create, send, and track purchase orders and their statuses
Mobile Access
Access software remotely via mobile devices
Dispatch Management
Manage sending personnel and resources to a site as needed
Task Scheduling
Track and manage the scheduling of tasks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Technician Management
Oversee technicians and track their assigned work orders
Status Tracking
Track the status over time for a request, process, asset, or transaction
API
Application programming interface that allows for integration with other systems/databases
Document Management
Store, manage, and track all electronic documents in a centralized location
Job Management
Manage and track all job information and associated tasks
Preventive Maintenance
Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Reporting
Active reporting of data and metrics
Commercial Properties
Designed to serve commercial properties
Real-Time Data
Receive data and information in real time
Historical Reporting
Information, data and reports that are being tracked over time
Contract/License Management
Track, store, and access client contracts or licenses
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Facility Scheduling
Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
Workflow Management
Create, design and manage workflows for repetitive tasks
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Inventory Management
Track and manage inventory levels to maintain proper supply
Predictive Maintenance
Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms
Routing
Plan daily routes to optimize employee scheduling and provide directions
Forms Management
Store, manage and track all forms in a centralized location
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Documentation Management
Manage product specific documents in a categorized order
File Storage
Store and access documents, forms, and photos in one centralized place
Electronic Signature
Digitally sign online documents
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Personalization and Recommendation
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
Resource Allocation
Assign available resources to various projects and tasks
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Quotes/Estimates
Generate quotes or estimates for customers
Scheduling
Plan availability and assign specific time slots for tasks and resources
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Online Time Clock
Track/log the amount of time employees worked per job using a timer
Workforce Management
A set of processes to optimize the productivity of its employees
Activity Tracking
Track and document all activities across devices, networks, and other systems
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Productivity Analysis
Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
Prioritization
Arrange tasks based on the level of priority or urgency
Customizable Branding
Add customized logos and colors to align with company branding
Price and Cost Calculations
Calculate rule-based prices for a product/service
Performance Management
Organize and manage the accomplishments and development of employees or performance of applications or systems
Equipment Tracking
Track the location of specific equipment at all times
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Time Tracking
Measure and track time including hours worked and paid time off (PTO)
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Secure Data Storage
Securely stores data to prevent data loss or breaches
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Real-Time Updates
Receive system updates as soon as any changes are made
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Chat/Messaging
Communicate using direct chat or messages within the system
Knowledge Management
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Electronic Payments
Electronically collect payments for goods or services
Customer History
Access previous interactions or concerns to maintain customer relationships
Inventory Control
Monitor product stock levels
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Driver ETA
Generate estimated arrival times for drivers to keep back office or customers informed
Job Tracking
Track and visualize the status of an ongoing job and the time spent on tasks or projects
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Customer Management
Store and organize information about customers and previous interactions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Work Order Creation
Create a new work order
Equipment Maintenance
Manage procedures that ensure organizational equipment remains in working condition
Data Import/Export
Import and export data to and from software applications
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Recurring Appointments
Schedule repeating appointments based on a duration of time
Contractor Management
Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Real-Time Updates
Receive system updates as soon as any changes are made
Graphical User Interface
A visual way of interacting with an application or operating system using items such as windows, icons, and menus
No-Code
Drag and drop/visual interfaces that allow non-tech users to build without writing code
Real-Time Reporting
Active reporting of data and metrics
Data Visualization
Graphical representation of data
Customizable Fields
Customize data fields to support various needs and use cases
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Integrated Development Environment
An application for source code editing, compiling, and debugging
Customizable Forms
Customize contracts and forms to collect specific information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Agile Methodologies
Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Custom Development
Development of custom software, web apps, mobile apps, etc.
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Customizable Reports
Alter the layout and content of reports
Visual Modeling
Use visual elements such as pre-built blocks and/or shapes to assemble a model or design
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Authentication
Verify the identity of users/devices to enable secure access
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Secure Data Storage
Securely stores data to prevent data loss or breaches
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Web/Mobile App Development
Create/edit commerce applications for mobile devices and/or web
Data Import/Export
Import and export data to and from software applications
Version Control
Track revisions and updates made to files and navigate between different versions
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
For No-Code Development
Build applications without the use of code
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Pre-Built Modules
Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.
Autofill
Automatically populating fields or sections within a form
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Document Management
Store, manage, and track all electronic documents in a centralized location
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Full Text Search
Search for specific words or phrases within a document or database
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Address Validation
Verifies and confirms the accuracy of an address
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Forms Creation & Design
Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
Lead Generation
Manage the process of attracting and converting business prospects into leads
Customizable Branding
Add customized logos and colors to align with company branding
Mobile Access
Access software remotely via mobile devices
Task Management
Create, manage and track all task activities and progression
Customizable Fields
Customize data fields to support various needs and use cases
API
Application programming interface that allows for integration with other systems/databases
Response Validation
Ensure the answer provided fits set parameters (numerical, positive number, etc.)
A/B Testing
Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Forms Management
Store, manage and track all forms in a centralized location
Surveys & Feedback
Gauge satisfaction and receive information for improvement and success
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Media Library
Collection of images, videos and other digital content that can be used
Data Import/Export
Import and export data to and from software applications
Real-Time Data
Receive data and information in real time
Data Security
Protect sensitive data for digital privacy
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Version Control
Track revisions and updates made to files and navigate between different versions
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Workflow Management
Create, design and manage workflows for repetitive tasks
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Publishing (4)
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Application Deployment
Releases the application for access on desktop or mobile devices.
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Platform Compatibility
Lets users build cross-platform applications or provide specific templates for different device types.
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Lifecycle Management
Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.
Mobile Access
Access software remotely via mobile devices
Planning (5)
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Checklists
Ability to create configurable forms and checklists to capture inspection information.
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Approvals
Ability to define criteria and workflows to approve or reject inspection tasks.
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Scheduling
Organize inspection tasks based on constraints such as inspector availability.
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Procedures
Allow users to create procedures and workflows for multiple types of inspections.
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Generative AI (3)
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AI Text Summarization
Condenses long documents or text into a brief summary.
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AI Image-to-Text
Converts images into a textual description, identifying key elements.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Field Tools (9)
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OCR
Provides built-in optical character recognition (OCR) functionality.
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GPS & Time Stamps
Records GPS and time data points in reports.
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Barcode and Signature Capture
Allows users to attach barcode and/or signature data within a report.
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Image and Video Capture
Provides built-in image and video recording capabilities.
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Offline Capability
Allows users to access and finalize forms without an internet connect.
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Embedded Work Instructions
Allows users to access built-in work instructions.
Electronic Signature
Digitally sign online documents
Single Sign On
Allow users to access multiple services after entering their login credentials once
Lead Capture
Automatically identify and save contact information of potential customers
Development Tools (6)
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Drag-and-drop Form Builder
Allows users to create forms with branching logic without any code.
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API Builder
Provides a built-in API builder for developers.
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Integrations
Integrates with back office systems, content management systems, and other types of office software.
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
On the Job (10)
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Location
Tracks employee location to ensure timeliness.
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Employee Communication
Enables communication within the app from manager to field service employee.
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Behavior Monitoring
Monitors behavior in the field.
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Client Notifications
Notifies clients, should any delays or mishaps occur.
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Field Sales
Includes some ability to serve as a sales and ordering application.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Customizable Fields
Customize data fields to support various needs and use cases
Multi-Location
Manage and support multiple locations
Payment Collection in the Field
Swipe a credit card or manually process payments while with the customer in the field
Data Control (3)
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Data Migration
Lets users add data from existing sources when creating the initial application or changing data sources.
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Data Synchronization
Continuously updates data as users or external data sources are edited.
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Data Security
Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.
Analytics (3)
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Monitoring
Track the inspection process to ensure it follows procedures and complies with regulations.
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KPIs
Analyze inspection metrics such as cost of quality or Overall Operations Effectiveness (OOE).
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Nonconformace
Generate nonconformance records and reports for defective products or noncompliance.
Back Office Tools (4)
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Report Formatting
Converts data collected from forms into reports in a variety of file types (PDF, Word, etc).
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Roles and Permissions
Define and manage roles and access rights for the entire system.
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Analytics Dashboards
Provides performance analytics dashboards.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Before the Job (4)
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Calendar
Uses the calendar tool to determine field workers who are free for the job.
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Dispatch
Notifies field service workers of their upcoming assignments.
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Roles
Allows users to see tasks according to permissions and roles.
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Booking
Allows clients to book jobs through the desktop page or within the app.
After the Job (8)
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Reports
Creates reports that reflect field performance either as a team or individually, to review productivity.
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Analytics
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.
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Billing & Invoicing
Create, manage, and send invoices or bills to customers
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CRM Integrations
Integrates with CRM software to monitor all aspects of the customer relationship.
Accounting Integration
Integrate with a third-party accounting system
QuickBooks Integration
Integrates with QuickBooks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Customizable Reports
Alter the layout and content of reports
Agentic AI - No-Code Development Platforms (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
User Interface Design (8)
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WYSIWYG Editor
Provides the ability to drag-and-drop elements into the application to customize interface.
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Customized Branding
Provides tools for inserting brand logos, colors, quotes, and other proprietary content.
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App Templates
Provides base-level application templates to build atop and customize for specifc users and actions.
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Workflow Management
Allows the creation ofpage sequences, forms, and libraries for users navigating the application.
Task Management
Create, manage and track all task activities and progression
Configurable Workflow
Configure existing workflows to meet your organization's needs
Deployment Management
Manage the processes involved when making the application ready for use
Integrations Management
Identify which applications need to exchange data and enable these data connections
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