Aplos Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge. (48 mentions)

Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience. (24 mentions)

Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze. (18 mentions)

Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management. (17 mentions)

Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches. (14 mentions)

Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules. (10 mentions)

Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations. (8 mentions)

Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues. (8 mentions)

Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports. (8 mentions)

Users express concerns about pricing issues, noting high subscription costs and additional fees for modules. (7 mentions)

5 Pros or Advantages of Aplos

1. Ease of Use

Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge.

See 48 mentions

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Rod M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits"

What do you like about Aplos?

For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use.

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you like about Aplos?

The donor part of the program is easy to use and straightforward to navigate.

2. Customer Support

Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience.

See 24 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you like about Aplos?

Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you like about Aplos?

Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus

3. Easy Setup

Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze.

See 18 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you like about Aplos?

Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you like about Aplos?

Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus

4. Reporting

Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management.

See 17 mentions

See Related User Reviews

Rod M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits"

What do you like about Aplos?

For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use.

Vickie M.

4.0/5

"Effective Financial Management, Needs Better Support"

What do you like about Aplos?

I like the easily customizable reports and the ability to email contribution statements directly to donors from the system, which is extremely efficie

5. Features

Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches.

See 14 mentions

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Global Development G.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly, Feature-Rich Solution for Nonprofits"

What do you like about Aplos?

I love the user friendly application of this software, customer support, and the many features to contact/receipt donors for a nonprofit organization.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Reporting and Entry Management"

What do you like about Aplos?

Ease of use. The ability to duplicate and edit journal entries. Another huge plus is the ability to drill down with the reporting function - from ro

5 Cons or Disadvantages of Aplos

1. Expensive

Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules.

See 10 mentions

See Related User Reviews

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you dislike about Aplos?

The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you dislike about Aplos?

Aplos has a donor system in addition to the accounting system. Since we use another application, it is unfortunate that we do not get a discount for

2. Accounting Limitations

Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations.

See 8 mentions

See Related User Reviews

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you dislike about Aplos?

The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Aplos is great"

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for.

3. Poor Customer Support

Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues.

See 8 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you dislike about Aplos?

We have some issues with our on line donation widget. At first, customer service was helpful and then AI generated responses started to try and follow

Vickie M.

4.0/5

"Effective Financial Management, Needs Better Support"

What do you dislike about Aplos?

Over the last 18-24 months, our bookkeeping support has been challenging. Due to staff turnover, we have had at least three bookkeepers during that ti

4. Poor Reporting

Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Reporting and Entry Management"

What do you dislike about Aplos?

Not sure I like some of the new report formats. I understand why they did some of the upgrades, but I do not want things to constantly change and hav

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Aplos is great"

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for.

5. Pricing Issues

Users express concerns about pricing issues, noting high subscription costs and additional fees for modules.

See 7 mentions

See Related User Reviews

Virginia K.

Small-Business (50 or fewer emp.)

5.0/5

"Essential, Intuitive Software for Nonprofits"

What do you dislike about Aplos?

Well, of course cost is always the part about software that everyone dislikes. The basic system is very affordable, but as you add modules, they do r

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very helpful for churches"

What do you dislike about Aplos?

You have to pay for help if you need more than just a simple question or problem resolved. The private assistance is very expensive so if the video t

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Darrin L.

Treasurer

Small-Business (50 or fewer emp.)

9/12/2025

"Great product but starting to price out many non-profits"

3.5/5

What do you like best about Aplos?

Fund Management needed by Churches that track many Dedicated Funds and the reporting features to share the status of the organization with members. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Price jumps from when we began to use the site Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for the review. We're so glad to hear that Aplos is a great product for you and that our fund management features are helping you track over 100 dedicated funds. We're also happy to know that the reporting features are a valuable tool for sharing your organization's status with members.

Crystal K.

Finance Manager

Small-Business (50 or fewer emp.)

8/8/2023

"Great finance software for small - medium churches"

5/5

What do you like best about Aplos?

It was super helpful that they imported all of the finances and gave them beginning balances, and took great care to make sure that everything was done with 100% accuracy when we began the implementation process. They also were helpful along the way teaching and training me on all of the different options re: bank integration, journal entries, bank reconciliation, reports, additional functions, etc. I can access it from anywhere and use it almost daily. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

They have moved to a chat / email system rather than hopping on a call / hopping on a zoom meeting where one could screen share and problem solve collaboratively. I find that when leadership wants an answer it's often time sensitive and to get an email response back that says they will get back within 24 hours is soul crushing. Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

edit

Thank you for sharing your positive experience with Aplos and how it has benefited your church. We understand your concerns about the chat/email support system and the need for more timely responses. We will work on addressing this to provide better support for our customers.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/23/2025

"The Features I Need For My Non-Profit Accounting"

5/5

What do you like best about Aplos?

Aplos is specifically designed for non-profit accounting, so I don't have to twist anything into a pretzel to get it to work the way I need it to. Even for a layperson, the layout and features make sense. Running reports is easy, and shows me where I stand quickly. The friendly staff of Aplos are always there to answer any questions I have. I have used Aplos since 2014. I am a nonprofit Executive Director. Aplos makes wearing many hats easier. I highly recommend it to any church or nonprofit that is looking for many features that are fully integrated. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Sometimes a popup box is in the way of buttons I want to press and I have to wait for it to disappear. In downloaded reports, the cells are sometimes merged so it is hard to put functions in place for certain columns. Review collected by and hosted on G2.com.

Response from J R of Aplos

edit

We appreciate your honest feedback and are glad the accounting, reports, and support have been helpful for you and your organization! Thanks for bringing the popups to our attention so we can look into addressing the issue. We love that you have been using Aplos for so long and hope to provide a positive experience for you for many years to come!

Brittany S.

Financial Controller

Mid-Market (51-1000 emp.)

1/23/2025

"Aplos still needs some development but overall an amazing accounting software"

5/5

What do you like best about Aplos?

Aplos mainstreams bill pay and keeping up with donations. Support is so helpful even if there is no way to get feedback from development. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The development team is behind a curtain and I mostly hear, we can send it to development and then it's up to them to decide. It doesn't help when it comes to a situation like fixed assets where we are having to hand enter everything. All their "add-ons" do not communicate smoothly with the accounting software. It makes for more manual entries which have to be then be explained every time. I wish Aplos overall worked together. Review collected by and hosted on G2.com.

Response from J R of Aplos

edit

Thanks so much for your kind review, Brittany! We’re glad you have had a positive experience with our Support Team, and we appreciate your patience as we work toward streamlining the process of communicating product suggestions to our engineers and getting new features on the roadmap.

Loren Z.

Pastor

Small-Business (50 or fewer emp.)

5/29/2025

"Simple. Helpful. Easy to integrate."

5/5

What do you like best about Aplos?

I like the ease of integration and the time it saves me with reconciling expenses. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Nothing comes to mind with this at the moment. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

We're glad to hear that you find Aplos easy to integrate and that it saves you time with reconciling expenses. Thank you for sharing your positive experience!

Kevin L.

Finance Director

Small-Business (50 or fewer emp.)

7/24/2024

"Great Financial Software for a Non Profit"

5/5

What do you like best about Aplos?

We switched from Quickbooks to Aplos nearly three years ago, and we've never regretted the switch for one second. Aplos is genuinely a financial software package for Nonprofits. It fits our needs well. Using software designed specifically for a nonprofit makes a world of difference. SERO did decide to pay the extra and had Aplos move our information from QBs to Aplos. This made the implementation and integration a breeze. I use Aplos to download transactions from all accounts every day. I've asked for help on several issues, and the customer support is terrific.

Aplos has many valuable tools to make annual audits for certified financials much less time-consuming. Customizing accounts payable and receivable to track and store receipts is helpful.

Aplos makes a Finance Director approach their job using appropriate accounting rules and processes. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I dislike nothing about Aplos. It suits our needs well Review collected by and hosted on G2.com.

Response from Alex Arrington of Aplos

edit

Hi Kevin, We're thrilled to hear that Aplos has been such a great fit for your nonprofit's financial needs! We're also glad to hear that the transition from Quickbooks was seamless and that Aplos support has been helpful to you. Thank you for sharing your positive experience and cheers to more success!

Matt N.

Founder and President

Small-Business (50 or fewer emp.)

1/13/2025

"Aplos provides so many services and support for my nonprofit organization that makes it a lifesaver"

5/5

What do you like best about Aplos?

The ease of running reports and seeing all my data clearly Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The downsides of Aplos is that not everyone knows about it. I love it! Review collected by and hosted on G2.com.

Response from J R of Aplos

edit

Thanks so much for your review of Aplos, Matt! We love hearing from our happy customers, and we're glad we can help simplify your bookkeeping and reporting!

Rochelle Y.

Financial Support Administrator

Small-Business (50 or fewer emp.)

10/21/2024

"Aplos is one of the top accounting programs I have worked with"

4.5/5

What do you like best about Aplos?

Aplos is a true Fund Accounting software where we are able to track our ministries. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Aplos is more of a donor based program as opposed to a database program. Review collected by and hosted on G2.com.

Response from J R of Aplos

edit

We appreciate your positive feedback about Aplos being a top accounting program to track your ministries! We're glad the training helped you get up to speed in the software so you can be more efficient. If you have any other questions, feel free to reach out to our support team. We're here to help!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/24/2024

"Great customer service"

4/5

What do you like best about Aplos?

The support staff have been incredibly helpful when I run into any issues or can't figure out how to do something in the platform.

For the most part the platform is easy to use and offers so much more reporting opportunities for my grants and restricted funds. And the integration features for banking and payroll are amazing! Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The platform is definitely worth the value but as a non-profit this is a really big expense for us. And if you are not familiar with fund accounting- it can get confusing. Thankfully the support staff is knowledgable and helpful Review collected by and hosted on G2.com.

Response from Alex Arrington of Aplos

edit

Thank you for the feedback! We're pleased to hear that Aplos has provided the flexibility in reporting and tracking for grants that you needed, and that our support team has made the transition less painful. We understand that using accounting systems can be a big adjustment, and we're committed to making the process as smooth as possible for our customers just like you :) Thank you for choosing Aplos!

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/18/2025

"User Friendly and Excellent Customer Service"

5/5

What do you like best about Aplos?

Whenever I have reached out to ask a question, the Aplos response is very quick and helps me find the answer. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

So far, I have found myself struggling a few times with printing out our personalized "thank you" letters to each individual donor making it more of a group printing process but I'm sure there's a way to do it; I just need to keep looking. Review collected by and hosted on G2.com.

Response from J R of Aplos

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Hi! Thanks so much for your review! We're glad to have the opportunity to support your ministry. Feel free to check out this resource on creating and personalizing letters in Aplos: https://www.aplos.com/support/articles/how-to-create-letters/. And as you have experienced, if you still have more questions, our Support Team is always ready to help!