--- title: Aplos Reviews meta\_title: 'Aplos Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 97 reviews by the users' company size, role or industry to find out how Aplos works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 97 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- ### Aplos Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Aplos, finding it intuitive and straightforward for non-profit accounting. [(47 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1739566&qs=pros-and-cons#reviews) Users commend Aplos for its **thorough and swift customer support** , effectively resolving issues quickly and courteously. [(23 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738778&qs=pros-and-cons#reviews) Users commend the **easy setup** of Aplos, allowing smooth onboarding and seamless use for non-profit accounting. [(17 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1739050&qs=pros-and-cons#reviews) Users value the **ease of reporting** in Aplos, praising its customizable options and timely support for efficient management. [(16 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738181&qs=pros-and-cons#reviews) Users appreciate the **ease of use and robust reporting features** of Aplos, enhancing efficiency and management capabilities. [(14 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738766&qs=pros-and-cons#reviews) Users find Aplos to be **expensive** , especially with add-on modules and currency exchange rates affecting costs. [(10 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1737857&qs=pros-and-cons#reviews) Users face **reporting limitations** with Aplos, requiring extra steps and adjustments for accurate data presentation. [(8 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738848&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , with costly help and unresolved payroll issues impacting their experience. [(8 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=2294591&qs=pros-and-cons#reviews) Users face **poor reporting** , struggling with inaccurate forms and unhelpful support, leading to significant frustration. [(8 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=2294373&qs=pros-and-cons#reviews) Users express concerns about **pricing issues** , noting high subscription costs and additional fees for extra modules. [(7 mentions)](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738000&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Aplos ##### 1. Ease of Use Users value the **ease of use** of Aplos, finding it intuitive and straightforward for non-profit accounting. [ See 47 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1739566&qs=pros-and-cons#reviews) See Related User Reviews ![Rod M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rod M.") RM Rod M. Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits" What do you like about Aplos? For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use. ![Dani H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani H.") DH Dani H. Small-Business (50 or fewer emp.) 3.0/5 "Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side" What do you like about Aplos? The donor part of the program is easy to use and straightforward to navigate. ##### 2. Customer Support Users commend Aplos for its **thorough and swift customer support** , effectively resolving issues quickly and courteously. [ See 23 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738778&qs=pros-and-cons#reviews) See Related User Reviews JG JOSEPH G. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Seamless Implementation, and Helpful Support" What do you like about Aplos? Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time. ![Danel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danel S.") DS Danel S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Fund Accounting Solution for Non-Profits" What do you like about Aplos? Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus ##### 3. Easy Setup Users commend the **easy setup** of Aplos, allowing smooth onboarding and seamless use for non-profit accounting. [ See 17 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1739050&qs=pros-and-cons#reviews) See Related User Reviews JG JOSEPH G. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Seamless Implementation, and Helpful Support" What do you like about Aplos? Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time. ![Danel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danel S.") DS Danel S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Fund Accounting Solution for Non-Profits" What do you like about Aplos? Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus ##### 4. Reporting Users value the **ease of reporting** in Aplos, praising its customizable options and timely support for efficient management. [ See 16 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738181&qs=pros-and-cons#reviews) See Related User Reviews ![Rod M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rod M.") RM Rod M. Small-Business (50 or fewer emp.) 4.0/5 "Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits" What do you like about Aplos? For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use. VM Vickie M. 4.0/5 "Effective Financial Management, Needs Better Support" What do you like about Aplos? I like the easily customizable reports and the ability to email contribution statements directly to donors from the system, which is extremely efficie ##### 5. Features Users appreciate the **ease of use and robust reporting features** of Aplos, enhancing efficiency and management capabilities. [ See 14 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738766&qs=pros-and-cons#reviews) See Related User Reviews ![Global Development G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Global Development G.") GG Global Development G. Small-Business (50 or fewer emp.) 5.0/5 "User-Friendly, Feature-Rich Solution for Nonprofits" What do you like about Aplos? I love the user friendly application of this software, customer support, and the many features to contact/receipt donors for a nonprofit organization. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Reporting and Entry Management" What do you like about Aplos? Ease of use. The ability to duplicate and edit journal entries. Another huge plus is the ability to drill down with the reporting function - from ro ### 5 Cons or Disadvantages of Aplos ##### 1. Expensive Users find Aplos to be **expensive** , especially with add-on modules and currency exchange rates affecting costs. [ See 10 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1737857&qs=pros-and-cons#reviews) See Related User Reviews ![Dani H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani H.") DH Dani H. Small-Business (50 or fewer emp.) 3.0/5 "Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side" What do you dislike about Aplos? The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing. ![Danel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danel S.") DS Danel S. Small-Business (50 or fewer emp.) 5.0/5 "Excellent Fund Accounting Solution for Non-Profits" What do you dislike about Aplos? Aplos has a donor system in addition to the accounting system. Since we use another application, it is unfortunate that we do not get a discount for ##### 2. Accounting Limitations Users face **reporting limitations** with Aplos, requiring extra steps and adjustments for accurate data presentation. [ See 8 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738848&qs=pros-and-cons#reviews) See Related User Reviews ![Dani H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dani H.") DH Dani H. Small-Business (50 or fewer emp.) 3.0/5 "Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side" What do you dislike about Aplos? The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Aplos is great`" What do you dislike about Aplos? The names of the reports don't always match what my accountants ask me for. ##### 3. Poor Customer Support Users express frustration over **poor customer support** , with costly help and unresolved payroll issues impacting their experience. [ See 8 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=2294591&qs=pros-and-cons#reviews) See Related User Reviews JG JOSEPH G. Small-Business (50 or fewer emp.) 5.0/5 "Easy to Use, Seamless Implementation, and Helpful Support" What do you dislike about Aplos? We have some issues with our on line donation widget. At first, customer service was helpful and then AI generated responses started to try and follow VM Vickie M. 4.0/5 "Effective Financial Management, Needs Better Support" What do you dislike about Aplos? Over the last 18-24 months, our bookkeeping support has been challenging. Due to staff turnover, we have had at least three bookkeepers during that ti ##### 4. Poor Reporting Users face **poor reporting** , struggling with inaccurate forms and unhelpful support, leading to significant frustration. [ See 8 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=2294373&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Reporting and Entry Management" What do you dislike about Aplos? Not sure I like some of the new report formats. I understand why they did some of the upgrades, but I do not want things to constantly change and hav ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Aplos is great`" What do you dislike about Aplos? The names of the reports don't always match what my accountants ask me for. ##### 5. Pricing Issues Users express concerns about **pricing issues** , noting high subscription costs and additional fees for extra modules. [ See 7 mentions ](https://www.g2.com/products/aplos/reviews?filters%5Bsentiment_snippet%5D=1738000&qs=pros-and-cons#reviews) See Related User Reviews VK Virginia K. Small-Business (50 or fewer emp.) 5.0/5 "Essential, Intuitive Software for Nonprofits" What do you dislike about Aplos? Well, of course cost is always the part about software that everyone dislikes. The basic system is very affordable, but as you add modules, they do r ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Very helpful for churches" What do you dislike about Aplos? You have to pay for help if you need more than just a simple question or problem resolved. The private assistance is very expensive so if the video t BS Brittany S. Financial Controller Mid-Market (51-1000 emp.) 1/23/2025 "Aplos still needs some development but overall an amazing accounting software" 5/5 What do you like best about Aplos? Aplos mainstreams bill pay and keeping up with donations. Support is so helpful even if there is no way to get feedback from development. Review collected by and hosted on G2.com. What do you dislike about Aplos? The development team is behind a curtain and I mostly hear, we can send it to development and then its up to them to decide. It doesn't help when it comes to a situation like fixed assets where we are having to hand enter everything. All there "add-ons" do not communicate smoothly with the accounting software. It makes for more manual entries which have to be then be explained everytime. I wish Aplos overall worked together. Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? Aplos is always looking for ways to improve their site, however I feel there are smaller things that could be fixed quickly that they are overlooking. I hope they can expand their development team so there will be quicker roll outs of fixes and troubleshooting. Review collected by and hosted on G2.com. Show More Response from J R of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-10759427/official_response/edit) Thanks so much for your kind review, Brittany! We’re glad you have had a positive experience with our Support Team, and we appreciate your patience as we work toward streamlining the process of communicating product suggestions to our engineers and getting new features on the roadmap. Validated ReviewerSource: Organic Review from User Profile LZ Loren Z. Pastor Small-Business (50 or fewer emp.) 5/29/2025 "Simple. Helpful. Easy to integrate." 5/5 What do you like best about Aplos? I like the ease of integration and the time it saves me with reconciling expenses. Review collected by and hosted on G2.com. What do you dislike about Aplos? Nothing comes to mind with this at the moment. Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? The main problem it solves is the overall accounting of all our organizations expenses. Review collected by and hosted on G2.com. Show More Response from Michele Davis of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-11236220/official_response/edit) We're glad to hear that you find Aplos easy to integrate and that it saves you time with reconciling expenses. Thank you for sharing your positive experience! Current UserValidated ReviewerSource: Organic ![Kevin L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin L.") KL Kevin L. Finance Director Small-Business (50 or fewer emp.) 7/24/2024 "Great Financial Software for a Non Profit" 5/5 What do you like best about Aplos? We switched from Quickbooks to Aplos nearly three years ago, and we've never regretted the switch for one second. Aplos is genuinely a financial software package for Nonprofits. It fits our needs well. Using software designed specifically for a nonprofit makes a world of difference. SERO did decide to pay the extra and had Aplos move our information from QBs to Aplos. This made the implementation and integration a breeze. I use Aplos to download transactions from all accounts every day. I've asked for help on several issues, and the customer support is terrific. Aplos has many valuable tools to make annual audits for certified financials much less time-consuming. Customizing accounts payable and receivable to track and store receipts is helpful. Aplos makes a Finance Director approach their job using appropriate accounting rules and processes. Review collected by and hosted on G2.com. What do you dislike about Aplos? I dislike nothing about Aplos. It suits our needs well Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? Having one software package to track accounting and donors is lovely. The CRM features work well for the SERO Project. Review collected by and hosted on G2.com. Show More Response from Alex Arrington of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-9921011/official_response/edit) Hi Kevin, We're thrilled to hear that Aplos has been such a great fit for your nonprofit's financial needs! We're also glad to hear that the transition from Quickbooks was seamless and that Aplos support has been helpful to you. Thank you for sharing your positive experience and cheers to more success! 1/27/2025 Current UserValidated ReviewerSource: Organic ![Matt N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt N.") MN Matt N. Founder and President Small-Business (50 or fewer emp.) 1/13/2025 "Aplos provides so many services and support for my nonprofit organization that makes it a lifesaver" 5/5 What do you like best about Aplos? The ease of running reports and seeing all my data clearly Review collected by and hosted on G2.com. What do you dislike about Aplos? The downsides of Aplos is that not everyone knows about it. I love it! Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? The difficulty of keeping all my bookkeeping straight. Aplos is solving that for me. Review collected by and hosted on G2.com. Show More Response from J R of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-10730741/official_response/edit) Thanks so much for your review of Aplos, Matt! We love hearing from our happy customers, and we're glad we can help simplify your bookkeeping and reporting! Current UserValidated ReviewerIncentivizedSource: Seller invite RY Rochelle Y. Financial Support Administrator Small-Business (50 or fewer emp.) 10/21/2024 "Aplos is one of the top accounting programs I have worked with" 4.5/5 What do you like best about Aplos? Aplos is a true Fund Accounting software where we are able to track our ministries. Review collected by and hosted on G2.com. What do you dislike about Aplos? Aplos is more of a donor based program as opposed to a database program. Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? Not necessarily a problem, but we just needed some training and an agent came to our site and we discussed some issues. They were able to walk us through the steps that were of concern. We are now able to do our job more efficiently. Review collected by and hosted on G2.com. Show More Response from J R of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-10393496/official_response/edit) We appreciate your positive feedback about Aplos being a top accounting program to track your ministries! We're glad the training helped you get up to speed in the software so you can be more efficient. If you have any other questions, feel free to reach out to our support team. We're here to help! Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 7/24/2024 "Great customer service" 4/5 What do you like best about Aplos? The support staff have been incredibly helpful when I run into any issues or can't figure out how to do something in the platform. For the most part the platform is easy to use and offers so much more reporting opportunities for my grants and restricted funds. And the integration features for banking and payroll are amazing! Review collected by and hosted on G2.com. What do you dislike about Aplos? The platform is definitely worth the value but as a non-profit this is a really big expense for us. And if you are not familiar with fund accounting- it can get confusing. Thankfully the support staff is knowledgable and helpful Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? We decided to go with Aplos because Quickbooks wasn't giving us the flexibility in reporting and tracking for grants that we needed. It has been a big learning curve to switch styles of accounting but this has been much less painful then expected thanks to their team Review collected by and hosted on G2.com. Show More Response from Alex Arrington of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-9920917/official_response/edit) Thank you for the feedback! We're pleased to hear that Aplos has provided the flexibility in reporting and tracking for grants that you needed, and that our support team has made the transition less painful. We understand that using accounting systems can be a big adjustment, and we're committed to making the process as smooth as possible for our customers just like you :) Thank you for choosing Aplos! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 2/18/2025 "User Friendly and Excellent Customer Service" 5/5 What do you like best about Aplos? Whenever I have reached out to ask a question, the Aplos response is very quick and helps me find the answer. Review collected by and hosted on G2.com. What do you dislike about Aplos? So far, I have found myself struggling a few times with printing out our personalized "thank you" letters to each individual donor making it more of a group printing process but I'm sure there's a way to do it; I just need to keep looking. Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? Aplos is a great product that is helping our ministry. Review collected by and hosted on G2.com. Show More Response from J R of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-10854666/official_response/edit) Hi! Thanks so much for your review! We're glad to have the opportunity to support your ministry. Feel free to check out this resource on creating and personalizing letters in Aplos: https://www.aplos.com/support/articles/how-to-create-letters/. And as you have experienced, if you still have more questions, our Support Team is always ready to help! Validated ReviewerSource: Organic SE Susanna E. Small-Business (50 or fewer emp.) 2/13/2024 "Great product for nonprofits" 5/5 What do you like best about Aplos? Aplos is much more nonprofit friendly than QuickBooks. It is tailored specifically for nonprofits and is especially helpful for those with bookkeepers who aren't full-time. We are a relatively small organization (few staff and no building but managing over $1M annually in donations). The Aplos staff have been incredibly helpful on multiple occasions. They also offer applicable classes each month in addition to supplying a database of previous classes. Start up was fairly straightforward. I use this product five days per week and have already recommended it to other in some nonprofit support groups I frequent. Review collected by and hosted on G2.com. What do you dislike about Aplos? There's been a few glitches along the way, but we just contacted the help team and we've always been able to work it out. In addition, they are actively making upgrades and taking suggestions. Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? Aplos is helping us keep much of our information in one place. We use it as a CRM but also do our accounting here and it has been great. Before this we were using a spreadsheet to track donations, donors, wires, programming costs, budgets, etc. Now I just enter the data in Aplos and can easily pull reports on many aspects of our organization. Review collected by and hosted on G2.com. Show More Response from Soledad Freeman of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-9231879/official_response/edit) We're thrilled to hear that Aplos has been a great fit for your nonprofit organization and that our team has been helpful to you. Thank you for recommending us to others in your support groups! Current UserValidated ReviewerIncentivizedSource: Seller invite PK Pamela K. Small-Business (50 or fewer emp.) 2/13/2024 "So easy to keep the accounting in order" 5/5 What do you like best about Aplos? I used to use QuickBooks and hated it. This is so much easier to do accounting. Very straightforward, easy to see at a glance, and know what is going on. Reports are easy to come by and if you cannot figure something out support is easy to get. Review collected by and hosted on G2.com. What do you dislike about Aplos? I wish there was a checklist on setting up a system for us from the beginning. I did not initially start using bank reconciliation and now to go back and start using it is a time difficulty for me. Would be good to have a list for businesses. I am a nonprofit: 1. organize and set up chart of accounts, 2. enter beginning balances, 3. set up purposes in contributions, 4. make sure to use our bank reconciliation. One thing I have never been able to figure out how to use is the events program. Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? Making the accounting for posting and reports easy. Saves time. I am sure I am not using all of the attributes of the program, but finding the time to explore is difficult. Review collected by and hosted on G2.com. Show More Response from Soledad Freeman of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-9229763/official_response/edit) We're happy to hear that Aplos has made accounting easier for you and that you find the support easy to access. We appreciate your feedback about the checklist for setting up a system, our team is currently working on an onboarding checklist to help new users. Thank you for your insight! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joe F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe F.") JF Joe F. Director Of Operations Small-Business (50 or fewer emp.) 2/13/2024 "Aplos lives up to its name - they keep it simple!" 5/5 What do you like best about Aplos? The software itself is easy to learn. I'm not an accountant, and it was so good to be able to learn from the Customer Relations Director how to use the various modules. I loved the concierge package which gave us a dedicated implementation trainer who also oversaw the upload of our data from our previous platform. Their team went above and beyond many times in making sure that we could use Aplos to our best advantage. We have some specific needs which the VP of Operations himself took much time in helping make a way for them to be met. The customer support has always been prompt, knowledgable and engaged whenever we have run into an issue or had a question. I have around 50 funds to keep track of, so I am using Aplos daily to stay up to date. We like having the features like depreciation, customizing reports for our needs, and bank integration, to name a few. Lastly, we like the price - it has been so worth it to change over from our previous platforms - separate CRM and bookkeeping platforms. That is the BEST part for us: Aplos is bookkeeping AND CRM all integrated together in one platform! Review collected by and hosted on G2.com. What do you dislike about Aplos? I have to say that the third party partnership with the payroll platform Gusto was not at all a positive experience for us. In fact, it was quite a frustration. We have clergy and non-clergy on our payroll, and for more than one of them, Gusto could not get the payroll taxes correct for the whole nine months that we went with them. I spent many, many, ultimately futile and frustrating, hours on the phone with the Gusto support people, not all of whom really knew how their software worked. For the 1099 and W2 forms, I had to re-do many of them because they were inaccurate in spite of the fact that the monthly payroll had always been correct. At the end of the nine months, they finally admitted to me, in writing, that their software simply could ot correctly calculate the state and local taxes for one of our clergy who lives in Pennsylvania. When I asked if they were going to improve the software so it could do so, the reply was "No." Review collected by and hosted on G2.com. What problems is Aplos solving and how is that benefiting you? It is saving an enormous amount of man-hours we formerly had to spend moving data from a CRM to a bookkeeping platform. It also has made simple the distribution of contribution letters at year end. The flexibilty in customizing reports also saves a great deal of time that used to have to be invested in putting data into Excel sheets and then tweaking it. Review collected by and hosted on G2.com. Show More Response from Soledad Freeman of Aplos [Editedit](https://www.g2.com/survey_responses/aplos-review-9229105/official_response/edit) We are grateful for your kind words about Aplos and are pleased to hear that our platform has been able to save you time and provide the integrated features you need. We understand the difficulties you encountered with the third-party partnership and apologize for the inconvenience. Your feedback is valuable to us as we work to improve our offerings and partnerships. 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