Aplos Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge. (48 mentions)

Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience. (24 mentions)

Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze. (18 mentions)

Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management. (17 mentions)

Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches. (14 mentions)

Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules. (10 mentions)

Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations. (8 mentions)

Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues. (8 mentions)

Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports. (8 mentions)

Users express concerns about pricing issues, noting high subscription costs and additional fees for modules. (7 mentions)

5 Pros or Advantages of Aplos

1. Ease of Use

Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge.

See 48 mentions

See Related User Reviews

Rod M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits"

What do you like about Aplos?

For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use.

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you like about Aplos?

The donor part of the program is easy to use and straightforward to navigate.

2. Customer Support

Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience.

See 24 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you like about Aplos?

Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you like about Aplos?

Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus

3. Easy Setup

Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze.

See 18 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you like about Aplos?

Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you like about Aplos?

Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus

4. Reporting

Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management.

See 17 mentions

See Related User Reviews

Rod M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits"

What do you like about Aplos?

For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use.

Vickie M.

4.0/5

"Effective Financial Management, Needs Better Support"

What do you like about Aplos?

I like the easily customizable reports and the ability to email contribution statements directly to donors from the system, which is extremely efficie

5. Features

Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches.

See 14 mentions

See Related User Reviews

Global Development G.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly, Feature-Rich Solution for Nonprofits"

What do you like about Aplos?

I love the user friendly application of this software, customer support, and the many features to contact/receipt donors for a nonprofit organization.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Reporting and Entry Management"

What do you like about Aplos?

Ease of use. The ability to duplicate and edit journal entries. Another huge plus is the ability to drill down with the reporting function - from ro

5 Cons or Disadvantages of Aplos

1. Expensive

Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules.

See 10 mentions

See Related User Reviews

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you dislike about Aplos?

The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you dislike about Aplos?

Aplos has a donor system in addition to the accounting system. Since we use another application, it is unfortunate that we do not get a discount for

2. Accounting Limitations

Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations.

See 8 mentions

See Related User Reviews

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you dislike about Aplos?

The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Aplos is great"

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for.

3. Poor Customer Support

Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues.

See 8 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you dislike about Aplos?

We have some issues with our on line donation widget. At first, customer service was helpful and then AI generated responses started to try and follow

Vickie M.

4.0/5

"Effective Financial Management, Needs Better Support"

What do you dislike about Aplos?

Over the last 18-24 months, our bookkeeping support has been challenging. Due to staff turnover, we have had at least three bookkeepers during that ti

4. Poor Reporting

Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Reporting and Entry Management"

What do you dislike about Aplos?

Not sure I like some of the new report formats. I understand why they did some of the upgrades, but I do not want things to constantly change and hav

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Aplos is great"

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for.

5. Pricing Issues

Users express concerns about pricing issues, noting high subscription costs and additional fees for modules.

See 7 mentions

See Related User Reviews

Virginia K.

Small-Business (50 or fewer emp.)

5.0/5

"Essential, Intuitive Software for Nonprofits"

What do you dislike about Aplos?

Well, of course cost is always the part about software that everyone dislikes. The basic system is very affordable, but as you add modules, they do r

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very helpful for churches"

What do you dislike about Aplos?

You have to pay for help if you need more than just a simple question or problem resolved. The private assistance is very expensive so if the video t

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/2/2025

"Effortless Cloud Access with Simple UI, Minor Navigation Changes"

5/5

What do you like best about Aplos?

I appreciate how simple and easy to use the system is. Being cloud-based also makes it highly accessible, which is especially convenient when I work from home. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The changes in navigation are probably the main difference, but that's to be expected. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

It's wonderful to know your volunteers find the system simple and accessible, regardless of their finance background. We also appreciate your feedback on the navigation updates as we continue to improve. Thank you for your review!

Karen M.

Real Estate Broker 01907841

Small-Business (50 or fewer emp.)

9/23/2025

"Excellent non profit Accounting Software"

4.5/5

What do you like best about Aplos?

Aplos ease of use allows non profit Treasurers to fulfill their duties without lengthy training. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Recently it seems that changes to the system are adding some levels of difficulty. Constant changes are not always best. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for your review! We're thrilled to hear that Aplos's ease of use is allowing your nonprofit Treasurers to fulfill their duties without lengthy training. Thanks exactly our goal! We also appreciate your honest feedback regarding system changes and will keep this in mind as we continue to improve the platform.

Luis E.

DMM trainer and missionary

Small-Business (50 or fewer emp.)

9/11/2025

"Easy to use"

5/5

What do you like best about Aplos?

It is very useful, very intuitive. You don’t need to be skilled on web development or a programmer. Everyone can use it Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Actually I find every function very useful. I never had any issues with it Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for the fantastic review! We are delighted to hear that you find Aplos very useful and intuitive. It is our goal to make connecting with supporters and organizing donations easy for everyone, and we are thrilled to know we've succeeded for you.

Kassie B.

Finance Manager

Small-Business (50 or fewer emp.)

2/13/2024

"Excellent Product! Very User-Friendly"

5/5

What do you like best about Aplos?

We have used Aplos for 3 years now. The integration was extremely smooth. The program was very easy to learn. When I have questions, the call center is able to answer them. The ability to report by department is awesome and has really helped our department heads to manage their budgets more efficiently. Our annual audit has been much easier since we can pull the information needed very easily from Aplos. I also love that the cost of Aplos is very reasonable compared to other products we looked into before choosing Aplos. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I would like to be able to report on two levels of tags. For example, by department AND project. I would like to have an option in the drop-down list for report date range to be YTD through last month because each month when I do custom reports I have to plug in the dates each time and it is time consuming. Review collected by and hosted on G2.com.

Response from Soledad Freeman of Aplos

edit

We're thrilled to hear that Aplos has been a valuable tool for your organization over the past 2 years. We appreciate your feedback about the reporting features, and we'll definitely take it into consideration for future updates. Thank you for choosing Aplos!

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

10/13/2025

"Very helpful for churches"

4/5

What do you like best about Aplos?

The program is very user friendly. Has all the reports that a church would need. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

You have to pay for help if you need more than just a simple question or problem resolved. The private assistance is very expensive so if the video training videos don't answer your questions be prepared to pay $100 an hour for their personalized assistance. I was able to find help with a private company for less money per hour as I had some issues that weren't able to be resolved using the videos. Just FYI Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for your review! We're thrilled to hear that Aplos is user-friendly and that our reports are serving your church well.

We also appreciate your feedback on support. For in-depth implementation or bookkeeping, we offer paid services and also list a network of independent partners on our website. We're so glad you found a partner that fit your needs, as that flexibility is exactly why our advisor network exists!

Denise M.

Church Treasurer

Small-Business (50 or fewer emp.)

1/13/2025

"Extremely pleased with Aplos as a church accounting package!"

5/5

What do you like best about Aplos?

The most helpful feature of Aplos is all the training videos they offer. The customer service is great, too! You almost never need to call Customer Service because the company is very pro-active in putting out articles and videos of features that you may have questions about. When you do ask a question to Aplos, you receive timely answers to your concerns. They have reports that can easily be customized to how you want to report your accounting information. They have helpful checklists for many tasks. Examples of checklists: Monthly, year-end, payroll, etc. When we began to use Aplos the software is extremely easy to use and didn't take a software expert to begin setting up the Chart of Accounts or making register entries. When we had an audit, it was very easy get reports for the Auditor and for him/her to use the software as a read-only user. I gave him/her an auditor log-in and the auditor was able to see what they needed. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Trying to decide what reports to use! There are so many various reports and you can customize them so easily, I found it challenging to get our Council Members to give me feedback on the reports they wanted to see. I think it would be helpful to have some reports designated as standard reports so that you could say to the Council these are recommended standard reports for churches. Then as the Council Members get used to reading them and need or request more information, you can then introduce a customized report to them. Being a financial minded person, I loved the variety of reports and customizations. Review collected by and hosted on G2.com.

Response from J R of Aplos

edit

Thank you for your kind review, Denise! So glad the videos, checklists, and articles have been helpful for you and that you had everything you needed for an audit! We appreciate your feedback about having standard reports set apart from the others, and we see how that could be helpful. Thanks for the suggestion.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/29/2025

"APLOS Software fit the need of our church"

4.5/5

What do you like best about Aplos?

We have been using APLOS for a year and it works great for our church. It is easy to understand, and they have created a lot of tutorials that can help your team.

Thanks,

Francois

Lead Pastor

International Restoration Church Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Sometimes it can take a little time to get customer service help. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you, Pastor Francois, for sharing your experience! We're delighted to hear that Aplos is a great fit for International Restoration Church, and that you find the software easy to understand and the tutorials helpful for church accounting and donation management. We also appreciate your feedback on customer service response times and are continuously working to improve and ensure faster support for our users.

Julie J.

Staff Accountant

Small-Business (50 or fewer emp.)

10/13/2025

"Accounting processes"

4/5

What do you like best about Aplos?

The ease of being able to go from one are work to another. Frequency of use. Customer support. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I need to be able to see more details in print outs and better understanding with journal entries within the systems and accounts Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for taking the time to leave a review! It's wonderful to know that the ease of use and our customer support are making a positive impact on your work, especially when it comes to reporting.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/24/2025

"Aplos is great"

5/5

What do you like best about Aplos?

Love the built in fund accounting and ease of navigation. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for your review! We're so glad that you love the built-in fund accounting and ease of navigation, and that Aplos has made tracking your funds much simpler than your previous system.

Kim B.

Administrator/Lead Pastor

Small-Business (50 or fewer emp.)

4/30/2025

"Aplos is the best Fund Accounting software I've ever used!"

5/5

What do you like best about Aplos?

It is fund-based, and as a non-profit, it has been the most functional and best software I've used in 20 years. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I haven't found anything I don't like about Aplos Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

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We are thrilled to hear that Aplos has been the best fund accounting software you've ever used! We're glad to hear that our fund-based approach has been functional and beneficial for your non-profit organization.