Aplos Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge. (48 mentions)

Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience. (24 mentions)

Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze. (18 mentions)

Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management. (17 mentions)

Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches. (14 mentions)

Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules. (10 mentions)

Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations. (8 mentions)

Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues. (8 mentions)

Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports. (8 mentions)

Users express concerns about pricing issues, noting high subscription costs and additional fees for modules. (7 mentions)

5 Pros or Advantages of Aplos

1. Ease of Use

Users value the ease of use of Aplos, finding it intuitive for nonprofit accounting without needing extensive knowledge.

See 48 mentions

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Rod M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits"

What do you like about Aplos?

For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use.

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you like about Aplos?

The donor part of the program is easy to use and straightforward to navigate.

2. Customer Support

Users commend Aplos for its thorough and swift customer support, effectively resolving issues and enhancing user experience.

See 24 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you like about Aplos?

Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you like about Aplos?

Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus

3. Easy Setup

Users highlight the easy setup process of Aplos, making onboarding and fund tracking a breeze.

See 18 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you like about Aplos?

Aplos has been easy to use. I was able to implement seamlessly. Their customer support has been helpful nearly every time.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you like about Aplos?

Aplos is one of the few accounting systems set up purposefully for Non-profits. Their Fund accounting is easy to follow and set up went quickly. Cus

4. Reporting

Users value the ease of reporting in Aplos, facilitating organization and time-saving for efficient budget management.

See 17 mentions

See Related User Reviews

Rod M.

Small-Business (50 or fewer emp.)

4.0/5

"Easy-to-Use Accounting, Reporting, and Merchant Account for Small Nonprofits"

What do you like about Aplos?

For a small non-profit organization, the accounting and reporting features, along with the merchant account are very easy to use.

Vickie M.

4.0/5

"Effective Financial Management, Needs Better Support"

What do you like about Aplos?

I like the easily customizable reports and the ability to email contribution statements directly to donors from the system, which is extremely efficie

5. Features

Users value the user-friendly design and training resources of Aplos, enhancing financial management for churches.

See 14 mentions

See Related User Reviews

Global Development G.

Small-Business (50 or fewer emp.)

5.0/5

"User-Friendly, Feature-Rich Solution for Nonprofits"

What do you like about Aplos?

I love the user friendly application of this software, customer support, and the many features to contact/receipt donors for a nonprofit organization.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Reporting and Entry Management"

What do you like about Aplos?

Ease of use. The ability to duplicate and edit journal entries. Another huge plus is the ability to drill down with the reporting function - from ro

5 Cons or Disadvantages of Aplos

1. Expensive

Users find Aplos to be expensive, especially with high subscription costs and additional fees for extra modules.

See 10 mentions

See Related User Reviews

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you dislike about Aplos?

The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing.

Danel S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Fund Accounting Solution for Non-Profits"

What do you dislike about Aplos?

Aplos has a donor system in addition to the accounting system. Since we use another application, it is unfortunate that we do not get a discount for

2. Accounting Limitations

Users encounter reporting limitations with Aplos, requiring extra steps to achieve desired results and manage expectations.

See 8 mentions

See Related User Reviews

Dani H.

Small-Business (50 or fewer emp.)

3.0/5

"Easy Donor Tools, But Costly and Too Many Steps on the Accounting Side"

What do you dislike about Aplos?

The cost and the accounting side are my main concerns. Having to go through multiple steps to accomplish a single task is confusing.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Aplos is great"

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for.

3. Poor Customer Support

Users express frustration with poor customer support, citing high costs for assistance and unresolved payroll issues.

See 8 mentions

See Related User Reviews

JOSEPH G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to Use, Seamless Implementation, and Helpful Support"

What do you dislike about Aplos?

We have some issues with our on line donation widget. At first, customer service was helpful and then AI generated responses started to try and follow

Vickie M.

4.0/5

"Effective Financial Management, Needs Better Support"

What do you dislike about Aplos?

Over the last 18-24 months, our bookkeeping support has been challenging. Due to staff turnover, we have had at least three bookkeepers during that ti

4. Poor Reporting

Users experience poor reporting from Aplos, facing frustrating inaccuracies and mismatches in requested financial reports.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Reporting and Entry Management"

What do you dislike about Aplos?

Not sure I like some of the new report formats. I understand why they did some of the upgrades, but I do not want things to constantly change and hav

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Aplos is great"

What do you dislike about Aplos?

The names of the reports don't always match what my accountants ask me for.

5. Pricing Issues

Users express concerns about pricing issues, noting high subscription costs and additional fees for modules.

See 7 mentions

See Related User Reviews

Virginia K.

Small-Business (50 or fewer emp.)

5.0/5

"Essential, Intuitive Software for Nonprofits"

What do you dislike about Aplos?

Well, of course cost is always the part about software that everyone dislikes. The basic system is very affordable, but as you add modules, they do r

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very helpful for churches"

What do you dislike about Aplos?

You have to pay for help if you need more than just a simple question or problem resolved. The private assistance is very expensive so if the video t

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Global Development G.

Operations Manager

Small-Business (50 or fewer emp.)

11/25/2025

"User-Friendly, Feature-Rich Solution for Nonprofits"

5/5

What do you like best about Aplos?

I love the user friendly application of this software, customer support, and the many features to contact/receipt donors for a nonprofit organization. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

There are no downsides in Aplos for NPOs Review collected by and hosted on G2.com.

What problems is Aplos solving and how is that benefiting you?

Aplos helps organize donations by providing import templates to use with different payment platforms (Paypal, Stripe, etc.). It features a way to merge duplicate contacts by name and email when donations come in with different spellings. It also features a way to email receipts to donors with one click of a button! Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for the wonderful review! We're so happy to hear that you find Aplos both user-friendly and feature-rich.

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

11/24/2025

"Effortless Reporting and Entry Management"

5/5

What do you like best about Aplos?

Ease of use. The ability to duplicate and edit journal entries. Another huge plus is the ability to drill down with the reporting function - from rollup to department to grant. In addition, the customer support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Not sure I like some of the new report formats. I understand why they did some of the upgrades, but I do not want things to constantly change and have to figure out the quirks of some of the upgrades. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for the review! We are thrilled to hear that the drill down reporting and journal entry features are saving you time. We also appreciate your feedback about the report updates. We aim to improve the platform, but we understand changes can require adjustment.

Virginia K.

Consultant/CEO

Small-Business (50 or fewer emp.)

11/25/2025

"Essential, Intuitive Software for Nonprofits"

5/5

What do you like best about Aplos?

APLOS software is specifically designed to support nonprofit organizations. The software is easy to use and very intuitive and APLOS provides you with resources and tools that are also helpful. I provide bookkeeping services for nonprofit organizations and I will only work on APLOS. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Well, of course cost is always the part about software that everyone dislikes. The basic system is very affordable, but as you add modules, they do require additional fees. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

We're honored that, as a bookkeeping professional, you choose to work exclusively with Aplos for your work with nonprofit organizations! It's also great to hear the improved reporting flexibility is doing exactly what we intended it to. Thank you for your continued support!

Thomas S.

Treasurer

Mid-Market (51-1000 emp.)

9/17/2025

"We are pleased. Being cloud based, we don't have to deal with upgrades and backups."

4/5

What do you like best about Aplos?

I think the ability to enter repetitive transactions (like ACH debit donations) and being able to use that over and over saves us a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The reporting does not allow us to set up a standard format and save it without changing it each month is weak. My reporting relies heavily on month to month and year over year comparisons. The reporting tool requires me to change and resave the formats each month. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thanks for the review! We're so glad you're happy with Aplos being a true cloud-based solution and that features like repetitive transactions are saving you time.

Thanks again for your feedback. It helps us make Aplos better for everyone!

Al B.

Board Treasurer

Small-Business (50 or fewer emp.)

11/6/2025

"Exactly what a Multi-Fund User Needs Effortless and Intuitive Experience with Aplos"

5/5

What do you like best about Aplos?

Aplos is easy to use - all modules are set up to make the process straight forward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Some of the reporting features are not exactly what we need. Aplos is working to update and give more user modification. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for sharing your experience! We're thrilled to hear that Aplos is providing exactly what you need to successfully manage your over 50 Designated Funds. We also appreciate your feedback on our reporting features and are committed to rolling out further updates to improve user customization.

Tina P.

Secretary Treasurer

Small-Business (50 or fewer emp.)

9/16/2025

"A great tool for keeping organized!"

4.5/5

What do you like best about Aplos?

Aplos is very user friendly and easy to learn. I like that there are tutorials that I can watch on demand, too. Really, everything is at your fingertips. You can get an overview from the dashboard or run many different reports. It has helped me to stay organized and save time. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I find the subscription price quite high. I am thankful for the start-up discount I received, but for me, living in Canada, it is substantially more with the exchange rate. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thanks for the great review! We're so happy to hear that Aplos is helping you stay organized and that you find our platform user-friendly and easy to learn. We love knowing that features like our on-demand tutorials are making a real difference for you.

Janice D.

Church Accountant

Small-Business (50 or fewer emp.)

10/1/2025

"No regrets!"

5/5

What do you like best about Aplos?

We switched to Aplos from a system that didn't even allow corrections to misspellings without a complicated journal entry. We've never looked back. It's so easy to enter and use information. Everything flows very easily. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

Lately, they have made changes that don't seem to improve the system. We still love it, but liked it better before the register changes. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for the wonderful review! We are thrilled to hear that switching to Aplos was a "no regrets" decision and that the ease of data entry and comprehensive reporting have significantly benefited your organization. We also appreciate your feedback about the recent changes to the register and will keep this feedback in mind as we continue to refine the system.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

11/11/2025

"Exceptional Fund Accounting and Responsive Support"

5/5

What do you like best about Aplos?

It is a true Fund Accounting software. Every dollar has a fund assigned to it, which makes it very easy to keep funds separated. I also find Aplos' customer support responds to our question quickly. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

The bank integration feature does not work with our bank now that multifactor verification required. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for your review! We're thrilled to hear that our true fund accounting is making things easier and less complicated for you. It's also wonderful to know our support team is providing the quick responses you deserve.

We also appreciate your feedback regarding the multi-factor authentication challenge with bank integration as we're always working to improve connectivity with banking partners as security evolves. Thank you so much for choosing Aplos!

Verified User in Religious Institutions

Small-Business (50 or fewer emp.)

11/12/2025

"Effortless Financial Management for Church Contributions"

5/5

What do you like best about Aplos?

This program allows us to update, refer to and print transactions relating to all of our church members and contributions. It makes posting financial transactions a breeze and always available to monitor and update. I use the program several times a week. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

I haven't really discovered any dislike with Aplos! Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thank you for taking the time to review Aplos! We are so happy to hear that Aplos is making it "a breeze" to manage your church's contributions and financial transactions.

Joel F.

Treasurer

Small-Business (50 or fewer emp.)

8/14/2025

"Great software for a good value"

4.5/5

What do you like best about Aplos?

Aplos is a very intuitive software with many capabilities. Takes care of all your accounting needs, donation needs, and member database. Customer service is very good as well. Anytime you have a question, someone is available to help by phone or email. Review collected by and hosted on G2.com.

What do you dislike about Aplos?

No downsides. There is so much capability that it's difficult to realize everything it can do. Review collected by and hosted on G2.com.

Response from Michele Davis of Aplos

edit

Thanks for your review! We're glad Aplos has been intuitive for your accounting, donations, and member management, and that our support team has been helpful. It's great to hear Aplos is giving your church a clear financial snapshot.