---
title: Amex GBT Select Reviews
meta_title: 'Amex GBT Select Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how Amex GBT Select works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 10
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Business Services
  url: https://www.g2.com/categories/business-services
---

# Amex GBT Select Reviews
**Vendor:** American Express Global Business Travel  
**Category:** [Business Travel Management Services Providers](https://www.g2.com/categories/business-travel-management-services)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 10
## About Amex GBT Select
Amex GBT Select – Travel flexibility designed for your business. Amex GBT Select integrates your preferred tools with our trusted tech to create a customized travel and expense solution. Built for your workflows, processes, and priorities. Proactive traveler care keeps disrupted trips on track with automated rebooking, real-time alerts, and 24/7 crisis support. Detailed reporting and advanced analytics provide intuitive dashboards to manage travel spend, sustainability, and traveler well-being – giving you clear, actionable insights to curb overspending and boost compliance.




## Amex GBT Select Reviews
  ### 1. Made life easier for travelling and staying premium life

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad Ibrahim K. | Virtual Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2024

**What do you like best about Amex GBT Select?**

The rewards, Easy to use, user friendliness, customer service team, the payment software

**What do you dislike about Amex GBT Select?**

I don't think there's anything to dislike

**What problems is Amex GBT Select solving and how is that benefiting you?**

I've always wanted to stay at a high end 5 star restaurant or hotel, but in India it costs a lot however with Amex Global Business travel, i got it for a very reasonable price and I am earning rewards too for using their software

  ### 2. A great brand for travel and event management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vaseem S. | Lead, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Amex GBT Select?**

Their corporate outreach is magnificent to get you the best travel experience and a peace of mind while you are on the go. My entire team have utilized the features and have integrated with other tools to get reimbursements with ease of use. Their customer service responsiveness and dedicated account manager approach also helps  if you are stuck somwehere.

**What do you dislike about Amex GBT Select?**

It can be a ted expensive as compared to other travel agents and platforms in the marlet. But, again if you are looking for corporate travel and would like to utilize Amex brand, it should be a good experience.

**Recommendations to others considering Amex GBT Select:**

If you are looking for a corporate travel management particularly for multiple user groups, Amex GBT works well and integrates smoothly with the pay roll tools.

**What problems is Amex GBT Select solving and how is that benefiting you?**

The biggest problem for any corporate user like me while travelling is a hassle free experience in terms of hotel, meetings, flight and overall bookings related to travel. That's what gets easily done by the Amex GBT. It is very synchronised and co ordinated. Besides they have corporate tie ups to get users a good deal and discounts.

  ### 3. Great Offers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Amex GBT Select?**

Excellent  customer service for multiple destination

**What do you dislike about Amex GBT Select?**

Waiting time on line is sometimes longer than expected

**Recommendations to others considering Amex GBT Select:**

Best customer service by trained professionals

**What problems is Amex GBT Select solving and how is that benefiting you?**

Travel and hotel bookings. There are various shopping discounts availble with leading brands

  ### 4. By far the worst corporate travel provider I have ever dealt with in the last 10yrs

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Amex GBT Select?**

On the odd occassion I might come across a consultant who is friendly and deals with the request quick and efficiently

**What do you dislike about Amex GBT Select?**

9/10 i am dealing with multiple issues from an inefficient booking tool that does not allow the user to book multiple cities, which forces you to call through to their GENERAL call centre (no dedicated agents are assigned to the customers - it's just pick of the litter) from here multitude of challenges, the travel agents work off their own internal system that brings up seats that are assigned to them. It does not display all seats, the customer then has to search direct routes and availability with airlines. From here you provide the exact airline, route and cost to the agent to re-price. All in all it takes a whole day just to do 1 multi city itinerary... it is painful and exhausting. 
If I could I would eliminate the middle man (AMEX) and let the assistants do all their travel booking. Much more efficient, less stressful and cost effective.

**Recommendations to others considering Amex GBT Select:**

BUYER BEWARE.... Just because it's an AMEX product does not mean the product is worth buying. Do your market due diligence and source other providers. Customer care should be your priority, and this is where GBT fall short on majorly!!!

**What problems is Amex GBT Select solving and how is that benefiting you?**

Consultants are extremely unprofessional, no sense of urgency and have been in the role so long that they have lost any sense of customer care. I try everything to avoid dealing with a consultant directly but their online booking tool is so antiquated that you are force to deal with incompetent and rude  agent. Extremely stressful

  ### 5. Easy to use, many options.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 01, 2022

**What do you like best about Amex GBT Select?**

It is easy to use and shows me various travel options I can choose from.

**What do you dislike about Amex GBT Select?**

Searching through pages can be cumbersome.

**What problems is Amex GBT Select solving and how is that benefiting you?**

Booking travel for company events and/or meetings.

  ### 6. Amex Global Business travel is just awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2022

**Describe the project or task Amex GBT Select helped with:**

American Express Global Business Travel helped me to get access to airpor lounges, get benefits withe the airline, helped me book a great deal on a great hotel in NYC. It was a pleasant experience.

**What do you like best about Amex GBT Select?**

The benefit are super easy to use and to enjoy.

**What do you dislike about Amex GBT Select?**

For the moment nothing that i can recall

**Recommendations to others considering Amex GBT Select:**

Just try them

**What problems is Amex GBT Select solving and how is that benefiting you?**

It is solving that is have peace of mind. When traveling and not getting to be desperate for my travel need for the business and have more time to spend for me and my family

  ### 7. great tool to have everything all in one place.. makes it quick and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** kali o. | SALES REP, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**Describe the project or task Amex GBT Select helped with:**

assisting customers with traveling needs according to individual business needs

**What do you like best about Amex GBT Select?**

i love having everything in one place and the ease! simple and very operable...allows me to keep track and plan in one step! i use with value builder to maximize mr

**What do you dislike about Amex GBT Select?**

there isnt much i dislike! isnt much of anything missing and works properly! always availablewhen needed. i thing it will progress with time and wouldnt get much better

**What problems is Amex GBT Select solving and how is that benefiting you?**

keeping me and my employees all in one place and ASSURING we all as individuals and our belongings make it safley. it helps me stay productive by keeping everything all in one place with no worries!

  ### 8. Business Travel & Event Management Vendor Relationship

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2022

**Describe the project or task Amex GBT Select helped with:**

Planning live in-person conferences and seminars across the country. Helping our organization navigate the abrupt transiting to virtual trainings amidst the pandemic declaration. Providing support in safely returning to travel post-pandemic.

**What do you like best about Amex GBT Select?**

They have a strong industry presence and deep knowledge of industry tools/systems.

**What do you dislike about Amex GBT Select?**

Some of the technologies they prefer to use are outdated, and it has been a lengthy process to align our processes with their own.

**What problems is Amex GBT Select solving and how is that benefiting you?**

Navigating the event industry post-pandemic and relying on them to help us with negotiations and contract terms amongst unknowns.

  ### 9. Enhance your travel plans with AMEX Global Business Travel

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2021

**Describe the project or task Amex GBT Select helped with:**

It help travellers to have their better travel plan like we can have flights booking or hotel booking. It helps travellers to enhance their travel plan.

The best thing is that we can get 24/7 support from them and can clear any doubts if any on your travel program.

**What do you like best about Amex GBT Select?**

As i said it is the best application that can be referred gor enhancing travel plan for a traveller. So on vacationing plan, we can have reach them to have our better tavel plan.

They have very good technology to have better reporting and streaming like bookings.

Also the best thing ii specially like for it is that it provide 24/7 supports and can be contacted them immediately without any hesitation of your travel plan and thus can plan your travels with time saving as well as money saving.

**What do you dislike about Amex GBT Select?**

It is not much user friendly and ease to go with the application. If you are a new user or have visited only sometimes, may need help of their live 24/7 support to get information and for better understanding of your plan.

**Recommendations to others considering Amex GBT Select:**

It is the best place to enhance your travel plan and can get better support of 24/7 from them.

**What problems is Amex GBT Select solving and how is that benefiting you?**

Not the less, it is the best place where we can maintain or plan or travels with proper availability of supports and guidance from them.

We have seamless and have ease of booking and plan of traveling like hotel and  flights. As they used to provide options of overnight stay for millions of customers, so we have multiple options to make choices of it.

  ### 10. AMEX GBT review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2021

**Describe the project or task Amex GBT Select helped with:**

Business travel for our trainings and virtual training

**What do you like best about Amex GBT Select?**

Their ability to maximize our funds and the opportunities for educators

**What do you dislike about Amex GBT Select?**

In the past, they lacked the expertise to truly manage complex events.

**What problems is Amex GBT Select solving and how is that benefiting you?**

<p>Save money and be in more convenient areas</p>


## Amex GBT Select Discussions
  - [What is Amex Neo?](https://www.g2.com/discussions/what-is-amex-neo)
  - [Who owns Amex global business travel?](https://www.g2.com/discussions/who-owns-amex-global-business-travel)
  - [What is Amex GBT?](https://www.g2.com/discussions/what-is-amex-gbt)
  - [Does American Express have a travel app?](https://www.g2.com/discussions/does-american-express-have-a-travel-app)

- [View Amex GBT Select pricing details and edition comparison](https://www.g2.com/products/amex-gbt-select/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+01%3A21%3A15+-0500&secure%5Bsession_id%5D=2669e0f4-3416-48ae-89a3-89bc9a39a821&secure%5Btoken%5D=ac4c95287e51ab5f1ae28c55c7e07b303c18b272e1b69b0875970ba372941484&format=llm_user)

## Amex GBT Select Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Amex GBT Select Alternatives
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