Compare Amazon EC2 Systems Manager and NinjaOne 
At a Glance
Market Segments
Enterprise (59.4% of reviews)
Mid-Market (49.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon EC2 Systems Manager
Star Rating
(134)4.4 out of 5
Market Segments
Enterprise (59.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon EC2 Systems ManagerNinjaOne
Star Rating
(4,253)4.7 out of 5
Market Segments
Mid-Market (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its wide feature set and ease of use. Users appreciate the ability to easily generate usage reports and manage assets, making it a strong choice for those who value intuitive interfaces and comprehensive functionality.
- Users say that Amazon EC2 Systems Manager offers a robust solution for managing EC2 instances, particularly highlighting its centralized management capabilities. Reviewers find it beneficial for automating operational tasks like patching and configuration management, which can save significant time for teams managing large-scale environments.
- According to verified reviews, NinjaOne stands out for its quick implementation process, with users noting that it is easy to install on client endpoints and provides fast connections without the need for complex setups. This ease of setup is a major advantage for teams looking to get up and running quickly.
- Reviewers mention that while Amazon EC2 Systems Manager is effective for cloud management, it may not be as user-friendly as NinjaOne. Some users have pointed out that the interface, while functional, can be less intuitive compared to NinjaOne's streamlined design.
- G2 reviewers highlight NinjaOne's exceptional support quality, with many users rating it highly for responsiveness and helpfulness. This level of support can be crucial for organizations that require reliable assistance during critical operations.
- Users report that both products have their strengths, but NinjaOne's higher overall satisfaction score indicates a more favorable reception among users. The consistent updates and feature enhancements noted by NinjaOne users suggest a commitment to continuous improvement that may appeal to those looking for a long-term partner in IT management.
Pricing
Entry-Level Pricing
Amazon EC2 Systems Manager
No pricing availableNinjaOne
No pricing availableFree Trial
Amazon EC2 Systems Manager
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
8.6
82
9.0
4,026
Ease of Use
8.2
82
9.1
4,067
Ease of Setup
8.3
58
9.1
3,819
Ease of Admin
8.2
58
9.1
3,076
Quality of Support
8.3
73
9.1
3,859
Has the product been a good partner in doing business?
8.4
54
9.4
3,009
Product Direction (% positive)
7.9
72
9.7
3,904
Features by Category
Administration
Not enough data
8.2
670
Not enough data
8.8
716
Not enough data
8.3
713
Service Desk
Not enough data
8.1
708
Not enough data
7.9
661
Not enough data
7.7
637
Management
Not enough data
8.3
632
Not enough data
9.0
637
Not enough data
8.7
610
Not enough data
8.8
612
Not enough data
8.4
588
Functionality
Not enough data
7.6
634
Not enough data
8.5
623
Not enough data
8.9
664
Not enough data
9.0
679
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
7.0
175
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.8
172
Not enough data
6.7
170
Not enough data
6.8
169
Not enough data
6.8
167
Compatibility
Not enough data
8.8
362
Not enough data
8.2
304
Not enough data
8.5
325
Not enough data
8.3
287
Management
Not enough data
Feature Not Available
Not enough data
8.4
304
Not enough data
8.7
302
Not enough data
8.9
341
Not enough data
9.2
361
Compliance
Not enough data
8.8
301
Not enough data
8.4
283
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
66
Not enough data
7.3
66
Not enough data
7.7
65
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Functionality
Not enough data
8.3
91
Not enough data
8.7
347
Not enough data
9.0
386
Not enough data
8.5
353
Not enough data
Feature Not Available
Compatibility
Not enough data
Feature Not Available
Not enough data
8.6
354
Not enough data
8.3
329
Management
Not enough data
8.2
332
Not enough data
8.8
338
Not enough data
8.7
334
Agentic AI - Online Backup
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
2483
|
Verified
Not enough data
8.9
671
Not enough data
8.2
465
Monitoring and Management
Not enough data
9.4
2415
|
Verified
Not enough data
8.5
1932
Not enough data
8.7
2124
|
Verified
Not enough data
9.1
2426
|
Verified
Not enough data
8.5
524
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
501
Service Management
Not enough data
9.2
2312
|
Verified
Not enough data
8.1
467
Not enough data
7.6
567
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.5
519
Not enough data
7.0
467
Not enough data
7.3
477
Not enough data
6.9
457
Not enough data
6.9
455
Not enough data
7.0
463
Not enough data
7.0
458
Scope
Not enough data
8.7
423
Not enough data
8.9
449
Security
Not enough data
8.5
442
Not enough data
8.3
405
Not enough data
7.4
386
Management
Not enough data
8.9
428
Not enough data
8.7
427
Not enough data
8.7
410
Not enough data
8.7
410
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
170
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Functionality
Not enough data
8.8
695
Not enough data
9.0
729
Not enough data
8.1
614
Not enough data
8.8
611
Monitoring - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
279
Management
Not enough data
8.3
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
Feature Not Available
Not enough data
6.9
238
Security - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Network Performance - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
AI Automation - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Network Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Monitoring
Not enough data
9.3
569
|
Verified
Not enough data
9.2
566
|
Verified
Not enough data
8.5
509
|
Verified
Not enough data
7.2
199
Management Tools
Not enough data
8.3
502
Not enough data
8.7
513
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.6
97
Not enough data
7.5
95
Not enough data
7.8
95
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
9.0
1185
Not enough data
8.8
1164
Not enough data
7.7
1022
Not enough data
7.4
293
Not enough data
8.2
1066
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.5
238
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
221
Not enough data
7.1
217
Not enough data
7.1
223
Not enough data
7.1
221
Management
Not enough data
9.1
1155
Not enough data
8.7
1047
Not enough data
8.1
1005
Not enough data
8.2
1067
Administration
Not enough data
9.2
1719
Not enough data
8.7
1606
Not enough data
7.8
1417
Not enough data
9.2
1722
Not enough data
8.9
1525
Not enough data
8.8
1588
Maintenance
Not enough data
9.2
1739
Not enough data
7.7
1334
Communication
Not enough data
8.0
1428
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1301
Security
Not enough data
8.3
1353
Not enough data
8.4
1389
Device Support
Not enough data
7.6
1362
Not enough data
8.4
1462
Not enough data
8.4
1433
Performance
Not enough data
8.2
1531
Functionality
Not enough data
8.9
332
Not enough data
7.9
294
Not enough data
8.1
297
Not enough data
8.6
320
Performance
Not enough data
8.8
319
Not enough data
8.5
306
Not enough data
Feature Not Available
Not enough data
8.6
308
Agentic AI - PC Backup
Not enough data
7.2
91
Not enough data
7.2
90
Not enough data
6.9
88
Not enough data
7.1
89
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
221
Not enough data
8.4
220
Not enough data
8.7
222
Operations - IT Documentation
Not enough data
8.4
223
Not enough data
8.8
236
Not enough data
8.4
225
Generative AI - Autonomous Endpoint Management
Not enough data
7.1
66
Not enough data
7.3
69
Not enough data
7.3
67
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.9
124
Not enough data
8.2
77
Not enough data
8.1
78
Not enough data
9.1
112
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.6
461
Operating System
Not enough data
9.3
624
Not enough data
8.2
577
Not enough data
8.4
546
Management
Not enough data
8.7
564
Not enough data
8.4
497
Not enough data
8.4
494
Not enough data
8.3
487
Not enough data
8.5
504
Security
Not enough data
8.6
503
Not enough data
8.7
515
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.8
148
Not enough data
7.6
142
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.9
29
8.2
772
Platform
7.6
29
7.9
719
8.3
33
9.2
905
8.4
30
8.3
695
7.6
31
8.6
786
8.5
31
8.4
741
Security
7.9
29
8.8
805
8.1
34
9.2
908
8.0
28
7.7
688
8.7
29
8.7
748
8.5
28
8.2
702
Agentic AI - Enterprise IT Management
Not enough data
7.5
170
Not enough data
7.2
155
Not enough data
7.4
160
Not enough data
7.0
154
Not enough data
7.0
152
Not enough data
7.0
156
Not enough data
7.0
153
Categories
Categories
Shared Categories
Amazon EC2 Systems Manager and NinjaOne are categorized as Enterprise IT Management
Unique Categories
Amazon EC2 Systems Manager has no unique categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Amazon EC2 Systems Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.3%
Financial Services
9.4%
Computer Software
8.5%
Education Management
5.7%
Banking
5.7%
Other
58.5%
Information Technology and Services
26.9%
Computer & Network Security
13.5%
Hospital & Health Care
3.9%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.3%
Alternatives
Discussions
What is Amazon EC2 Systems Manager used for?
1 Comment
SJ
Amazon EC2 is used to managed the virtual machines from AmazonRead more
Amazon EC2 Systems Manager has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
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