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Compare Amazon EC2 Systems Manager and NinjaOne 
Featured Products
At a Glance
Market Segments
Enterprise (59.4% of reviews)
Mid-Market (49.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon EC2 Systems Manager
Star Rating
(134)4.4 out of 5
Market Segments
Enterprise (59.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon EC2 Systems ManagerNinjaOne
Star Rating
(3,697)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in user experience, with many praising its wide feature set and ease of use. Users appreciate the ability to easily generate usage reports and manage assets, making it a strong choice for those who value intuitive interfaces and comprehensive functionality.
- Users say that Amazon EC2 Systems Manager offers a robust solution for managing EC2 instances, particularly highlighting its centralized management capabilities. Reviewers find it beneficial for automating operational tasks like patching and configuration management, which can save significant time for teams managing large-scale environments.
- According to verified reviews, NinjaOne stands out for its quick implementation process, with users noting that it is easy to install on client endpoints and provides fast connections without the need for complex setups. This ease of setup is a major advantage for teams looking to get up and running quickly.
- Reviewers mention that while Amazon EC2 Systems Manager is effective for cloud management, it may not be as user-friendly as NinjaOne. Some users have pointed out that the interface, while functional, can be less intuitive compared to NinjaOne's streamlined design.
- G2 reviewers highlight NinjaOne's exceptional support quality, with many users rating it highly for responsiveness and helpfulness. This level of support can be crucial for organizations that require reliable assistance during critical operations.
- Users report that both products have their strengths, but NinjaOne's higher overall satisfaction score indicates a more favorable reception among users. The consistent updates and feature enhancements noted by NinjaOne users suggest a commitment to continuous improvement that may appeal to those looking for a long-term partner in IT management.
Pricing
Entry-Level Pricing
Amazon EC2 Systems Manager
No pricing availableNinjaOne
No pricing availableFree Trial
Amazon EC2 Systems Manager
No trial information availableNinjaOne
Free Trial is available
Ratings
Meets Requirements
8.6
82
9.0
3,505
Ease of Use
8.2
82
9.1
3,540
Ease of Setup
8.3
58
9.1
3,320
Ease of Admin
8.2
58
9.1
3,050
Quality of Support
8.3
73
9.1
3,364
Has the product been a good partner in doing business?
8.4
54
9.4
2,983
Product Direction (% positive)
7.9
72
9.7
3,464
Features by Category
Administration
Not enough data
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Service Desk
Not enough data
8.1
682
Not enough data
7.9
654
Not enough data
7.7
634
Management
Not enough data
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
606
Not enough data
8.4
585
Functionality
Not enough data
7.6
617
Not enough data
8.5
612
Not enough data
8.9
643
Not enough data
8.9
658
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Compatibility
Not enough data
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Management
Not enough data
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Compliance
Not enough data
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
365
Not enough data
8.5
345
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Management
Not enough data
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Agentic AI - Online Backup
Not enough data
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.3
2156
|
Verified
Not enough data
8.7
560
Not enough data
8.1
449
Monitoring and Management
Not enough data
9.3
2135
|
Verified
Not enough data
8.4
1868
Not enough data
8.7
1980
|
Verified
Not enough data
9.0
2162
|
Verified
Not enough data
8.3
474
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.5
467
Service Management
Not enough data
9.2
2068
|
Verified
Not enough data
8.1
451
Not enough data
7.3
480
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.3
479
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Scope
Not enough data
8.7
412
Not enough data
8.8
428
Security
Not enough data
8.5
421
Not enough data
8.3
389
Not enough data
7.4
380
Management
Not enough data
8.8
410
Not enough data
8.6
407
Not enough data
8.7
397
Not enough data
8.7
399
Not enough data
7.8
371
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Functionality
Not enough data
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Monitoring - Network Monitoring
Not enough data
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Management
Not enough data
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Analytics - Network Monitoring
Not enough data
7.0
238
Not enough data
6.9
236
Security - Network Monitoring
Not enough data
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Network Performance - Network Monitoring
Not enough data
6.9
239
Not enough data
7.4
243
AI Automation - Network Monitoring
Not enough data
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Agentic AI - Network Monitoring
Not enough data
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Monitoring
Not enough data
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Asset Inventory
Not enough data
9.0
1151
Not enough data
8.8
1137
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1054
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Management
Not enough data
9.1
1114
Not enough data
8.7
1036
Not enough data
8.1
995
Not enough data
8.2
1046
Administration
Not enough data
9.2
1626
Not enough data
8.7
1552
Not enough data
7.8
1416
Not enough data
9.2
1631
Not enough data
8.9
1497
Not enough data
8.8
1544
Maintenance
Not enough data
9.2
1617
Not enough data
7.7
1326
Communication
Not enough data
7.9
1396
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1299
Security
Not enough data
8.3
1345
Not enough data
8.4
1376
Device Support
Not enough data
7.6
1351
Not enough data
8.4
1429
Not enough data
8.4
1411
Performance
Not enough data
8.2
1498
Functionality
Not enough data
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Performance
Not enough data
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Agentic AI - PC Backup
Not enough data
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Generative AI
Not enough data
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Operations - IT Documentation
Not enough data
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Generative AI - Autonomous Endpoint Management
Not enough data
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.6
91
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.9
81
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.5
441
Operating System
Not enough data
9.2
525
Not enough data
8.1
500
Not enough data
8.3
477
Management
Not enough data
8.5
484
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Security
Not enough data
8.5
455
Not enough data
8.6
464
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
7.9
29
8.1
725
Platform
7.6
29
7.8
699
8.3
33
9.1
782
8.4
30
8.2
679
7.6
31
8.5
736
8.5
31
8.3
705
Security
7.9
29
8.7
741
8.1
34
9.2
810
8.0
28
7.6
672
8.7
29
8.7
710
8.5
28
8.2
682
Agentic AI - Enterprise IT Management
Not enough data
7.4
162
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Categories
Categories
Shared Categories
Amazon EC2 Systems Manager and NinjaOne are categorized as Enterprise IT Management
Unique Categories
Amazon EC2 Systems Manager has no unique categories
NinjaOne is categorized as Endpoint Management, Patch Management, Unified Endpoint Management (UEM), Mobile Device Management (MDM), Remote Support, PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), Autonomous Endpoint Management (AEM), and IT Documentation
Reviews
Reviewers' Company Size
Amazon EC2 Systems Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.3%
Financial Services
9.4%
Computer Software
8.5%
Education Management
5.7%
Banking
5.7%
Other
58.5%
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.6%
Alternatives
Discussions
What is Amazon EC2 Systems Manager used for?
1 Comment
SJ
Amazon EC2 is used to managed the virtual machines from AmazonRead more
Amazon EC2 Systems Manager has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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