--- title: Airwallex Reviews meta\_title: 'Airwallex Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 53 reviews by the users' company size, role or industry to find out how Airwallex works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 53 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### Airwallex Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Airwallex, enjoying streamlined processes and seamless global banking experiences. [(37 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875405&qs=pros-and-cons#reviews) Users appreciate the **easy integrations** of Airwallex, facilitating smooth multi-currency and cross-border payment processes. [(20 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1878431&qs=pros-and-cons#reviews) Users appreciate the **efficiency** of Airwallex, enabling quick and easy international payments without delays or excessive fees. [(20 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875921&qs=pros-and-cons#reviews) Users praise Airwallex for its **quick and responsive customer support** , enhancing their experience and addressing concerns effectively. [(18 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875858&qs=pros-and-cons#reviews) Users value the **easy integrations** of Airwallex, appreciating the smooth API documentation and seamless functionalities. [(18 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875802&qs=pros-and-cons#reviews) Users note **missing features** like limited subscription tracking and lack of air miles, affecting usability and engagement. [(12 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875902&qs=pros-and-cons#reviews) Users often experience **slow customer support** , making it challenging to resolve issues promptly when they arise. [(12 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875816&qs=pros-and-cons#reviews) Users face **approval issues** with Airwallex, experiencing account freezes and unclear onboarding processes impacting their operations. [(8 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1878641&qs=pros-and-cons#reviews) Users experience a frustrating **approval process** due to delays, lack of communication, and difficulties with KYC verification. [(7 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1878853&qs=pros-and-cons#reviews) Users find the **limited features** of Airwallex restrictive, especially with transaction visibility and lack of in-app approvals. [(7 mentions)](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1876677&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Airwallex ##### 1. Ease of Use Users value the **ease of use** of Airwallex, enjoying streamlined processes and seamless global banking experiences. [ See 37 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875405&qs=pros-and-cons#reviews) See Related User Reviews ![Kurssel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurssel P.") KP Kurssel P. 0.5/5 "Worse Customer Service with Airwallex" What do you like about Airwallex? Airwallex is a bit more flexible than Shopify Payments when living abroad from the country of the business. The initial installation of Airwallex was PY Pradyuman Y. Small-Business (50 or fewer emp.) 5.0/5 "The Silent Backbone of Our Global Finance Stack" What do you like about Airwallex? Airwallex makes international payments super easy. I can send and receive money in different currencies without the usual bank delays or crazy fees. T ##### 2. Easy Integrations Users appreciate the **easy integrations** of Airwallex, facilitating smooth multi-currency and cross-border payment processes. [ See 20 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1878431&qs=pros-and-cons#reviews) See Related User Reviews PY Pradyuman Y. Small-Business (50 or fewer emp.) 5.0/5 "The Silent Backbone of Our Global Finance Stack" What do you like about Airwallex? Airwallex makes international payments super easy. I can send and receive money in different currencies without the usual bank delays or crazy fees. T UP Udaram P. Mid-Market (51-1000 emp.) 4.5/5 "Airwallex Simplifies International Payments and Card Management" What do you like about Airwallex? Airwallex provides a clean and well-documented API that makes integration straightforward, especially for global payment and multi-currency workflows. ##### 3. Efficiency Users appreciate the **efficiency** of Airwallex, enabling quick and easy international payments without delays or excessive fees. [ See 20 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875921&qs=pros-and-cons#reviews) See Related User Reviews PY Pradyuman Y. Small-Business (50 or fewer emp.) 5.0/5 "The Silent Backbone of Our Global Finance Stack" What do you like about Airwallex? Airwallex makes international payments super easy. I can send and receive money in different currencies without the usual bank delays or crazy fees. T UP Udaram P. Mid-Market (51-1000 emp.) 4.5/5 "Airwallex Simplifies International Payments and Card Management" What do you like about Airwallex? Airwallex provides a clean and well-documented API that makes integration straightforward, especially for global payment and multi-currency workflows. ##### 4. Customer Support Users praise Airwallex for its **quick and responsive customer support** , enhancing their experience and addressing concerns effectively. [ See 18 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875858&qs=pros-and-cons#reviews) See Related User Reviews UP Udaram P. Mid-Market (51-1000 emp.) 4.5/5 "Airwallex Simplifies International Payments and Card Management" What do you like about Airwallex? Airwallex provides a clean and well-documented API that makes integration straightforward, especially for global payment and multi-currency workflows. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") T Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy to Use" What do you like about Airwallex? Easy integration, and very reachable support team. Easy to use as well. ##### 5. Integrations Users value the **easy integrations** of Airwallex, appreciating the smooth API documentation and seamless functionalities. [ See 18 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875802&qs=pros-and-cons#reviews) See Related User Reviews PY Pradyuman Y. Small-Business (50 or fewer emp.) 5.0/5 "The Silent Backbone of Our Global Finance Stack" What do you like about Airwallex? Airwallex makes international payments super easy. I can send and receive money in different currencies without the usual bank delays or crazy fees. T UP Udaram P. Mid-Market (51-1000 emp.) 4.5/5 "Airwallex Simplifies International Payments and Card Management" What do you like about Airwallex? Airwallex provides a clean and well-documented API that makes integration straightforward, especially for global payment and multi-currency workflows. ### 5 Cons or Disadvantages of Airwallex ##### 1. Missing Features Users note **missing features** like limited subscription tracking and lack of air miles, affecting usability and engagement. [ See 12 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875902&qs=pros-and-cons#reviews) See Related User Reviews PY Pradyuman Y. Small-Business (50 or fewer emp.) 5.0/5 "The Silent Backbone of Our Global Finance Stack" What do you dislike about Airwallex? A few things could be smoother. Some features feel a bit limited, and support can be a bit slow when you need quick answers. Not dealbreakers, but wor ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Airwallex is a modern tool that streamline global finance." What do you dislike about Airwallex? One limitation is that we currently cannot review a list of our subscriptions and the spend on subscriptions. However, we have been advised that enhan ##### 2. Poor Customer Support Users often experience **slow customer support** , making it challenging to resolve issues promptly when they arise. [ See 12 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1875816&qs=pros-and-cons#reviews) See Related User Reviews ![Kurssel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurssel P.") KP Kurssel P. 0.5/5 "Worse Customer Service with Airwallex" What do you dislike about Airwallex? Everything else does not work, they are taking more than a week to unblock a payment just because I changed the location of the warehouse, and no one ![Talha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha T.") TT Talha T. Small-Business (50 or fewer emp.) 0.0/5 "SCAM ALERT - Airwallex is a complete scam" What do you dislike about Airwallex? SCAM SCAM SCAM Airwallex has frozen $4550 in funds and deactivated my account without any prior notice and not allowing me to move funds from airwall ##### 3. Approval Issues Users face **approval issues** with Airwallex, experiencing account freezes and unclear onboarding processes impacting their operations. [ See 8 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1878641&qs=pros-and-cons#reviews) See Related User Reviews ![Kurssel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurssel P.") KP Kurssel P. 0.5/5 "Worse Customer Service with Airwallex" What do you dislike about Airwallex? Everything else does not work, they are taking more than a week to unblock a payment just because I changed the location of the warehouse, and no one ![Talha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha T.") TT Talha T. Small-Business (50 or fewer emp.) 0.0/5 "SCAM ALERT - Airwallex is a complete scam" What do you dislike about Airwallex? SCAM SCAM SCAM Airwallex has frozen $4550 in funds and deactivated my account without any prior notice and not allowing me to move funds from airwall ##### 4. Approval Process Users experience a frustrating **approval process** due to delays, lack of communication, and difficulties with KYC verification. [ See 7 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1878853&qs=pros-and-cons#reviews) See Related User Reviews ![Kurssel P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kurssel P.") KP Kurssel P. 0.5/5 "Worse Customer Service with Airwallex" What do you dislike about Airwallex? Everything else does not work, they are taking more than a week to unblock a payment just because I changed the location of the warehouse, and no one ![Talha T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talha T.") TT Talha T. Small-Business (50 or fewer emp.) 0.0/5 "SCAM ALERT - Airwallex is a complete scam" What do you dislike about Airwallex? SCAM SCAM SCAM Airwallex has frozen $4550 in funds and deactivated my account without any prior notice and not allowing me to move funds from airwall ##### 5. Limited Features Users find the **limited features** of Airwallex restrictive, especially with transaction visibility and lack of in-app approvals. [ See 7 mentions ](https://www.g2.com/products/airwallex/reviews?filters%5Bsentiment_snippet%5D=1876677&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "It is a user friendly product" What do you dislike about Airwallex? Might not have all the bells and whistles yet. ![Ben W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben W.") BW Ben W. Mid-Market (51-1000 emp.) 4.5/5 "Airwallex Has Been a Game-Changer for Our Global Payments" What do you dislike about Airwallex? Limited use for the Airwallex App - no in-app approvals and only realy used for 2FA. ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/20/2025 "Airwallex is a modern tool that streamline global finance." 5/5 What do you like best about Airwallex? Airwallex has consolidated multiple functions into a single platform, streamlining our processes. By reducing the number of applications needed for accounts payable, we now rely on Airwallex as a complete end-to-end solution.” Review collected by and hosted on G2.com. What do you dislike about Airwallex? One limitation is that we currently cannot review a list of our subscriptions and the spend on subscriptions. However, we have been advised that enhanced functionality will be available in December 2025. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Airwallex is consolidated multiple functions into a single platform, streamlining our processes. For a 1.5 team, this is really helpful in managing time and resources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Wee Leng T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wee Leng T.") WT Wee Leng T. Co-Founder Small-Business (50 or fewer emp.) 9/12/2025 "Easy to use mobile banking solution for businesses" 4.5/5 What do you like best about Airwallex? Easy separation of different currency wallet within one account. Manages billing from platform. Easily create link for customers to pay to you. Review collected by and hosted on G2.com. What do you dislike about Airwallex? Airwallex still functions on a top-up process. So you will need to top up Airwallex account before using it as a payment method which is an additional step when funds run out. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Airwallex is an easy account for all credit card payment. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VS Veeresh Pratap S. Software Developer Small-Business (50 or fewer emp.) 4/25/2025 "Airwallex for Developers: Fast, Clean, and Easy" 5/5 What do you like best about Airwallex? I like how Airwallex Public API availability suite is so powerful and yet so easy to use. APIs are well-documented which facilitates ease of integration. Review collected by and hosted on G2.com. What do you dislike about Airwallex? Sandbox environment could do with some improvement. It's mostly good but there are cases when it returns insufficiently coherent response for inconsistent API request. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Airwallex is allowing us to facilitate transfers between suppliers and traders on our invoice-financing platforms. It also avails capability for our institutional investors to directly invest on an invoice and receive payback from traders on our platform(TradeLyncs/TuningBill). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mate K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mate K.") MK Mate K. CEO Information Technology and Services Small-Business (50 or fewer emp.) 10/2/2024 "Airwallex is a one-stop shop for small business banking" 5/5 What do you like best about Airwallex? I tried Airwallex to manage my business finances and expenses, and created multiple currency accounts to make transfers. I found the platform fast and easy to use, and I didn't experience any security issues when I was using the platform on a regular basis. I tried reporting, contacted customer service and got a virtual company card as well. I found it easy to create new cards (physical/virtual). I loved the Rewards features, providing discounts with various service providers, such as Canva or Zendesk. Review collected by and hosted on G2.com. What do you dislike about Airwallex? When compared with Wise Business, Airwallex doesn't offer cashback rewards or savings for business funding. Also, I would welcome new features related to lending & borrowing in the future, as small businesses always need access to funding. There was nothing that I disliked in particular. The desktop platform is pretty robust but I haven't had a chance to experience the mobile app yet. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? As a small business owner, I use Wise Business for business banking but I also tried various other solutions such as Revolut Business and Tide. I tried Airwallex as a business banking solution for my small business. I've set up accounts in multiple currencies and use the sending/receiving payments functions. I requested a physical and virtual card, and made payments with the virtual company card (I haven't had a chance to try the virtual card). I also used the reporting functions, to sort billing items and expenses, to search for items and label expenses. Review collected by and hosted on G2.com. Show More 12/9/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 8/5/2025 "Good effective Software" 4.5/5 What do you like best about Airwallex? Easy to use. Provides good integration with Accounting Software Clear views to see expenses and bills. Review collected by and hosted on G2.com. What do you dislike about Airwallex? Pending transactions take a long time to clear. The pricing structure changed after we signed up, making it a lot more expensive than when we initially switched over. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Providing simple and easy to use company cards. A good platform for bill payments and transfers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Araceli M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Araceli M.") AM Araceli M. Web designer Internet Small-Business (50 or fewer emp.) 9/30/2024 "Comprehensive Digital Banking Solution for Global Businesses" 4.5/5 What do you like best about Airwallex? What I like best about Airwallex is its seamless global banking experience. The platform offers easy online account management, local accounts in 13 major markets for hassle-free international payments, competitive fees, and powerful integrated solutions like APIs and payment links. It truly simplifies global operations for businesses. Review collected by and hosted on G2.com. What do you dislike about Airwallex? What I like least about Airwallex is the mobile app. It's quite basic and lacks many options, which can be inconvenient for managing complex financial tasks on the go. Expanding the app’s functionality would greatly enhance the overall experience. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Airwallex is a great option for receiving and making payments to clients around the world. It offers some of the lowest fees in the market, making it an attractive choice for global business transactions. Review collected by and hosted on G2.com. Show More 12/12/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Khushali S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khushali S.") KS Khushali S. Management Accountant Mid-Market (51-1000 emp.) 11/10/2024 "Effective software for a really good Exchange rate" 4/5 What do you like best about Airwallex? Airwallex offers a really good and effective exchnage rate for paying international suppliers and to tranfer money between entities stationed in various countries. It's pretty easy and simple with less clicks and few steps until the final page. I like the integration and the ease of use. Thier after sales service and cutomer support is bang on, this helps a lot and resolving issues quickly. Review collected by and hosted on G2.com. What do you dislike about Airwallex? Reconciling Airwallex can be really difficult at time as it has various wallets and each wallet has it's own balance making it a liitle tricky when you are looking at it wholistically. It restricts connection to any othe software than Xero which is a big big downside and it then increases a loyt of manual import of data and checking. I understand that one needs to maintain privacy of the credit card the person holds but maybe they can get a new feature where assistants can take hold of everything going on the card. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? The main problem that Airwallex is solving is that I don't have to check online for a platform who is provinding me a better exchange rate and is reliable. Airwallex is backed by Westpac and has amazing exchanges rates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Jitka C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jitka C.") JC Jitka C. Finance Manager Mid-Market (51-1000 emp.) 11/8/2024 "Efficient and Works well for us" 4.5/5 What do you like best about Airwallex? I really like how easy Airwallex makes handling international payments. The platform is super straightforward, and I love that we can manage multiple currencies without all the extra hassle. The rates are solid, and it’s nice to know exactly what fees we’re dealing with. On top of that, the company cards are a game-changer. It’s really simple to issue them and set spending limits, and I love how we can tag and review expenses in real-time. Plus, it syncs perfectly with Xero, which makes tracking everything a breeze. Also, the recent rollout of the Airwallex expense reimbursement feature has been so helpful for our team. It’s made managing and submitting reimbursements way easier and more efficient. Overall, it just simplifies cross-border transactions and financial management so much. Review collected by and hosted on G2.com. What do you dislike about Airwallex? Honestly, there isn’t much I dislike about Airwallex, but if I had to pick two things, it’s that Airwallex doesn’t have a per diem and mileage reimbursement feature yet. It would be great to have those features available to make things even more streamlined for the team. That said, I’ve heard they’re working on it, so I’m really looking forward to those being rolled out soon. Overall, though, it’s still a great platform, and I’m excited to see what’s coming next! Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Airwallex is really solving a big problem for us when it comes to managing cross-border payments and expenses. It’s a huge time-saver because we can handle multiple currencies in one place without worrying about crazy conversion fees or long processing times. For our team, the ability to send and receive payments internationally without all the extra steps has made everything run a lot smoother. The company cards and expense management features have been a game-changer too. We can easily track and control spending in real-time, and the integration with Xero makes everything sync perfectly for accounting. Overall, it’s just simplified the way we manage finances, saved us time, and improved the transparency of our processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller MD Melissa D. People & Culture Manager Mid-Market (51-1000 emp.) 10/15/2024 "Seamless Expense Management with Airwallex: A Game Changer for Our Business" 5/5 What do you like best about Airwallex? We’ve been using Airwallex for our employee expense claims, and it has truly transformed the way we handle expenses in our company. From the moment we began working with the Airwallex team, the process has been smooth and straightforward. Setting up, testing, and rolling out the tool was made incredibly easy thanks to their collaborative approach, providing clear guidance every step of the way. Once we went live, the support we received was outstanding. The Airwallex team ensured we had access to all the resources we needed to address any concerns or optimise our use of the platform. They’ve been there for us from day one, providing assistance and timely responses whenever required. The tool itself is extremely user-friendly, and our employees quickly adopted it with ease. It has significantly improved their experience, as they can now submit expense claims effortlessly, and the process of getting reimbursed is faster than ever. On the back end, Airwallex integrates seamlessly with our business, reducing the time spent on manual checking, auditing, and processing expenses. Overall, Airwallex has enabled us to streamline our expense management, making it a more efficient and enjoyable process for both our employees and the business. We’ve seen tangible improvements in time savings and a smoother expense claim process, creating a much better experience across the board. Review collected by and hosted on G2.com. What do you dislike about Airwallex? No real dislikes, we've provided some feedback on areas we'd like to see for future. One being ability to access the app in Malaysia for our employees based there. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? Ability to manage expense management with manager oversight and reduced touch points previously needed by both the People & Culture and Finance departments. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MH Mitch H. Senior Financial Accountant Enterprise (\> 1000 emp.) 10/15/2024 "Airwallex - Corporate Spending Simplified" 4.5/5 What do you like best about Airwallex? Airwallex is one of the most useful and simplistic platforms for card and expense management. From back end administrators to cardholers, is it simple, easy and highly customisable to suit your business needs. This process was easily integrated into our existing accounting system and expense management. Additionally, the implementation to cardholders only shows them the information that they need to see with administrators having full access to a variety of information for reporting. Customer support typically replies within one day but has an automatic search on their database for FAQ that specifically relate to your query, which is often answered already. Review collected by and hosted on G2.com. What do you dislike about Airwallex? The set up/KYC can be lengthy at times. Consolidated reporting continues to improve but has a little way to go. Review collected by and hosted on G2.com. What problems is Airwallex solving and how is that benefiting you? The receipt retention responsiblity is now fully shifted to the card user which has resulted in 99% of receipts being provided. Airwallex has automatic reminders built in for card users to provide receipts. Review collected by and hosted on G2.com. 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