--- title: Airwallex Reviews meta_title: 'Airwallex Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how Airwallex works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 57 scale: '5' date_modified: '2026-10-21' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

Airwallex Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Airwallex, streamlining global banking and simplifying account management. (37 mentions)
Users value the easy integrations offered by Airwallex, simplifying cross-border payments and multi-currency management. (20 mentions)
Users appreciate the efficiency of Airwallex, enabling quick international payments without delays or high fees. (20 mentions)
Users praise the outstanding customer support from Airwallex, enabling smooth onboarding and quick, responsive assistance. (18 mentions)
Users value the easy integrations with Airwallex, enjoying seamless workflows and a straightforward setup process. (18 mentions)
Users note some missing features, including limited subscription tracking and no rewards for card spending. (12 mentions)
Users express concerns over poor customer support, noting slow responses during urgent compliance or fund issues. (12 mentions)
Users report approval issues with Airwallex, citing unresponsive support and unexpected account deactivations. (8 mentions)
Users find the approval process frustrating due to delays and lack of clear communication during onboarding. (7 mentions)
Users find the limited features of Airwallex restrictive, especially regarding transaction visibility and app functionality. (7 mentions)

5 Pros or Advantages of Airwallex

5 Cons or Disadvantages of Airwallex

Airwallex Reviews (57)

Reviews

Airwallex Reviews (57)

4.1
57 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy Multi-Currency Transfers When You Need Them"
4/5
What do you like best about Airwallex?

sending funds with different currency that are needed Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

when i need customer service help hard to speak to anyone Review collected by and hosted on G2.com.

Response from Airwallex Team of Airwallex

Hi, thank you for taking the time to leave a review!

We're glad to hear that Airwallex has made sending funds in different currencies easier for you. That said, we're sorry to hear you've had trouble reaching our customer service team, that's not the experience we want you to have. If you run into this again, please reach out to us here: https://help.airwallex.com/hc/en-gb/requests/new or reach out to us on our social channels so we can get you connected with the right support.

Thanks again for your feedback, it helps us improve!

PY
Pradyuman Y.
Senior Software Engineer
Small-Business (50 or fewer emp.)
"The Silent Backbone of Our Global Finance Stack"
5/5
What do you like best about Airwallex?

Airwallex makes international payments super easy. I can send and receive money in different currencies without the usual bank delays or crazy fees. The interface is clean, and setting up virtual cards or local accounts takes just a few clicks.We can integrate esaily, proper api documentation, multicurrency accounts. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

A few things could be smoother. Some features feel a bit limited, and support can be a bit slow when you need quick answers. Not dealbreakers, but worth noting.Nothing dislike, esay to integrate, good api documentation Review collected by and hosted on G2.com.

Ram T.
RT
Ram T.
Finance Controller
Small-Business (50 or fewer emp.)
"Spoke Review"
4/5
What do you like best about Airwallex?

Airwallex platform is very simple to use and has helped us merge all our different providers into one place for Staff expenses, Corporate cards and international payments. Also by using the global wallets as our account on Shopify we have saved on conversion fees associated with Shopify payouts. Implementation was very straight forward. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

You are not able to order a physical card for a user who has a digital card already. You would need to create a separate card to order a physical card. Also these can take a while to arrive. Review collected by and hosted on G2.com.

AS
Alok S.
Software Developer
Small-Business (50 or fewer emp.)
"Streamlined Global Payments with Airwallex – A Game Changer for Our Team"
5/5
What do you like best about Airwallex?

What I like most about Airwallex is how seamless and intuitive the platform is for managing international payments. The ability to send and receive funds in multiple currencies without excessive fees has made a big difference in our day-to-day operations at Tuning Bill. The real-time FX rates, virtual cards, and ability to hold multiple currency balances give us flexibility and control. The onboarding was smooth, and the user interface is clean and easy to navigate—even for non-finance team members. It's also been great to automate parts of our financial workflow, saving both time and manual effort. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

One downside is that while the platform is powerful, some features can be a bit hard to find or understand at first—especially when it comes to setting up more complex workflows. A bit more in-platform guidance or tooltips could help new users get the most out of it faster. Also, customer support is responsive but can sometimes take longer during peak hours. Overall, though, these are minor issues compared to the value it brings. Review collected by and hosted on G2.com.

SS
Shrey S.
Software Engineer
Small-Business (50 or fewer emp.)
"User friendly onboarding experience"
4.5/5
What do you like best about Airwallex?

Airwallex offers a powerful suite of payment APIs that are easy to integrate and cater to a wide range of financial needs.

Airwallex SDK makes it very easy to integrate their APIs with your application.

Consistent webhook events help tracking the frequency of payments and other insights.

Their technical support team responds promptly and consistently to queries. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

The developer sandbox can sometimes be limited compared to the live environment Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Airwallex is a modern tool that streamline global finance."
5/5
What do you like best about Airwallex?

Airwallex has consolidated multiple functions into a single platform, streamlining our processes. By reducing the number of applications needed for accounts payable, we now rely on Airwallex as a complete end-to-end solution.” Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

One limitation is that we currently cannot review a list of our subscriptions and the spend on subscriptions. However, we have been advised that enhanced functionality will be available in December 2025. Review collected by and hosted on G2.com.

Wee Leng T.
WT
Wee Leng T.
Co-Founder
Small-Business (50 or fewer emp.)
"Easy to use mobile banking solution for businesses"
4.5/5
What do you like best about Airwallex?

Easy separation of different currency wallet within one account. Manages billing from platform. Easily create link for customers to pay to you. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Airwallex still functions on a top-up process. So you will need to top up Airwallex account before using it as a payment method which is an additional step when funds run out. Review collected by and hosted on G2.com.

VS
Veeresh Pratap S.
Software Developer
Small-Business (50 or fewer emp.)
"Airwallex for Developers: Fast, Clean, and Easy"
5/5
What do you like best about Airwallex?

I like how Airwallex Public API availability suite is so powerful and yet so easy to use. APIs are well-documented which facilitates ease of integration. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Sandbox environment could do with some improvement. It's mostly good but there are cases when it returns insufficiently coherent response for inconsistent API request. Review collected by and hosted on G2.com.

Mate K.
MK
Mate K.
CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Airwallex is a one-stop shop for small business banking"
5/5
What do you like best about Airwallex?

I tried Airwallex to manage my business finances and expenses, and created multiple currency accounts to make transfers. I found the platform fast and easy to use, and I didn't experience any security issues when I was using the platform on a regular basis. I tried reporting, contacted customer service and got a virtual company card as well. I found it easy to create new cards (physical/virtual). I loved the Rewards features, providing discounts with various service providers, such as Canva or Zendesk. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

When compared with Wise Business, Airwallex doesn't offer cashback rewards or savings for business funding. Also, I would welcome new features related to lending & borrowing in the future, as small businesses always need access to funding. There was nothing that I disliked in particular. The desktop platform is pretty robust but I haven't had a chance to experience the mobile app yet. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Good effective Software"
4.5/5
What do you like best about Airwallex?

Easy to use.

Provides good integration with Accounting Software

Clear views to see expenses and bills. Review collected by and hosted on G2.com.

What do you dislike about Airwallex?

Pending transactions take a long time to clear.

The pricing structure changed after we signed up, making it a lot more expensive than when we initially switched over. Review collected by and hosted on G2.com.